Chapter 135: E-commerce Wars
The same situation is happening in various high-end clubs and villas in Hangzhou.
Countless pairs of eyes are looking at this upcoming battle, and everyone feels that there is a bloody storm that may unfold because of this.
At the same time, Yangcheng Sicily Hotel.
Yan Fang looked at Li Wu with some puzzlement.
It's been almost half an hour since Li Wu called to warn.
In this half an hour, Liu Hao's father didn't know how many people he could contact and how many hands he could prepare.
Isn't this stupid, if you want to engage others, just do it, and shout, and wait for others to adjust their posture after shouting, isn't this increasing the difficulty?
She had already begun to think about how she would get herself out if she couldn't end it then.
Suddenly, Li Wu sighed.
At this moment, Yan Fang's mind turned more lively, and Li Wu began to sigh, indicating that he was also aware of the problem.
Chen Zuer on the side frowned slightly, and couldn't help but say, "What's wrong?"
Li Wu pouted and said, "I originally wanted to say that it would be done tonight, but they are too slow, and when they get everything ready, at least tomorrow morning." ”
Hearing this, Yan Fang couldn't help it: "Isn't that better, strike now and catch them off guard?"
Li Wu smiled, not wanting to explain more.
He stood up, stretched and said, "They are too slow, we have to wait for them, we can't do it tonight, I'll go to bed first, don't make a noise about me, thank you." ”
With that, he directly chose the largest room and walked in, threw off his shoes, and threw himself on the bed.
At this time, Chen Zuer screamed outside the door: "That's the room where I slept." ”
Li Wu was stunned, and when he sniffed it carefully, he found that there was a girl's body fragrance on the bed.
He couldn't help frowning, doesn't this hotel change the bed sheets every day?
Then he said, "Okay, I don't dislike it, you can find a place to sleep by yourself." ”
After speaking, he covered his head with the quilt, didn't care about anything, and fell asleep directly.
This night, Yangcheng was calm.
There are many people in Hangzhou who suffer from insomnia.
Early the next morning, after Li Wu got up and washed, Chen Zuer came out of the next room, muttering to himself.
But after seeing Li Wu, she stopped talking to herself, and then sat next to Li Wu, yawning and saying, "How is the situation?"
Yan Fang also walked out, she was slightly unhappy when she saw Chen Zuer's raunchy appearance, but Li Wu was beside her, she didn't dare to say anything, Li Wu helped Chen Zuer like this, maybe Li Wu was interesting to her.
After thinking about it, she said: "That, Mr. Li, in fact, if you don't want Zu'er to participate in the party, there is a simple way, that is, to directly announce that you are in love with her, and people in the circle will not introduce Zu'er anymore, and under normal circumstances, those big guys will not look for Zu'er." ”
Chen Zuer's eyes were wide open, she didn't mind announcing the news of her relationship, after all, she also relied on her strength to eat.
It's just that Li Wu can agree?
Li Wu smiled and said: "I remember that even if some female celebrities are married, there are still rumors coming out, don't tell me that these rumors are false." ”
Yan Fang smiled awkwardly: "It's basically true, but it's really a lot less social, and not everyone will look for it." ”
Li Wu snorted coldly: "Since I want to help, I have to help thoroughly, and no one will touch Chen Zuer after helping." ”
Chen Zuer blinked and did not speak.
Yan Fang couldn't help but say: "Then to be honest, if you suppress Liu Hao's family, you won't be able to achieve this effect, although his family has a lot of money, but when it comes to breaking the sky, it is only tens of billions of net worth, and the big guy who is better than him talks about ship loading!"
Li Wu smiled and didn't explain much.
At the same time, in Hangzhou, Zhicheng Furniture Headquarters Office.
Liu Fangping, who stayed up all night to arrange all kinds of back-hand contacts with various people, stayed up so much that his eyes were red.
At this time, his younger brother Liu Fanghua walked into the office with a bowl of gruel, and when he saw his brother's appearance, Liu Fanghua was a little distressed: "Brother, there's no need to be so cautious!"
Liu Fangping shook his head and said: "You don't understand, I thought about it, it is impossible for Dingsheng to attack us because of a female star, and it is even more impossible to give us time to prepare, so I think they are not drunk, they are likely to want to get other things from us, we must be vigilant." ”
Liu Fanghua was a little disdainful: "What's the matter, are we very weak? He has crossed the border to engage us, and also gave us the opportunity to prepare, and there is a high probability that he will die ugly!"
Liu Fangping said in a deep voice: "We must let them die 100%, otherwise we will die!"
After speaking, he pushed away the porridge bowl: "Alas, it's better to eat these things when you're poor, you can't eat more, and it's annoying to eat too much, I'll rest first, you stare at the company, if you have a problem, you must wake me up!"
Liu Fanghua nodded, immediately sat down in the general manager's office, opened the backstage of the company's flagship store of the main e-commerce channel, and paid close attention to all trends.
What made him feel a little relieved was that the situation of their various e-commerce flagship stores was very good today, and the sales volume in the background had almost exceeded the best in the same period of the month.
As an e-commerce furniture company, as long as things sell well, you are not afraid of anything!
But at this moment, there was a sudden knock on the office door.
A staff member walked in and said, "Mr. Hua, we just received two bad review complaints!"
"What are you doing to eat?" Liu Fanghua almost laughed angrily.
The staff was extremely aggrieved: "Didn't you say that I would look for you if there was even the slightest situation?"
"Do you know how to do things? What is the situation with two bad reviews? Didn't you have a bad review yesterday? Didn't you have the day before yesterday?" Liu Fanghua said angrily.
Indeed, although their Zhicheng furniture is very large and strong, the quality of the products is average.
It's not uncommon to encounter complaints about bad reviews.
But to be honest, in this industry, there are so few and so few customers who know the law that they can't find a single customer who understands the law when they sell millions of goods a day.
After all, everyone chooses furniture, that is, it looks good, and it is 100% satisfied with its durability.
Therefore, one or two bad reviews don't care at all, return a 20 yuan red envelope for the customer to change, and the customer will be happy and don't want it.
After being scolded, the staff went out crying.
But less than ten minutes later, the staff member pushed the door in again.
Liu Fanghua smiled: "If you say that there is a bad review, you will immediately go to the finance to receive your salary." ”
The staff was stunned for a long time before they held back a sentence: "We have just received ten more bad reviews, which is more than the number of previous days." ”
"What?"
Hearing this, Liu Fanghua stood up with a sigh: "Take me to the after-sales service department!"
To be honest, in various e-commerce channels, the bigger the store, the less afraid of bad reviews.
Also, people sell thousands of pieces a day, and one or two bad reviews are also allowed.
But just ten minutes have passed, and there are ten more bad reviews, which is obviously unreasonable.
Someone's doing something!
Liu Fanghua is almost certain that this is the means of Dingsheng.
Although he didn't know how the other party achieved this, he didn't panic.
Soon, Liu Fanghua came to the after-sales service department.
It's more like an Internet café, with dozens of computers in a row, and the people sitting inside are all text customer service staff, who are solving various after-sales service problems of Zhicheng Furniture.
The general small problems are degumming, smell, stains and installation problems, which are not enough to worry about.
Liu Fanghua came directly to the after-sales manager's office, and the after-sales manager hurriedly gave up the position to Liu Fanghua.
Only then did he ask, "What's going on with those ten bad reviews just now?"
The after-sales manager's face was a little ugly: "It's not ten, it's sixteen......"
Liu Fanghua was stunned, did it take a minute to get from his office to this office?
There must be ghosts!
"Show me the reason for the complaint!"
Liu Fanghua hurriedly said.
"Good!"
The after-sales manager immediately pressed a few times on the keyboard.
Suddenly, a percentage graph appeared on the computer screen.
Surprisingly, although there are many complaints, there are only three reasons.
One is poor quality, accounting for fourteen.
The other is that the delivery is slow.
There is also a problem with the installation.
The latter two problems are obviously normal.
But the first one has a problem, the quality is poor? The most difficult reason for complaints on weekdays has popped up fourteen at once?
"How did you solve it?"
Liu Fanghua looked up at the after-sales manager again.
The manager looked embarrassed: "It hasn't been solved yet, the situation is a little complicated." ”
"What's the complexity of poor quality? First promise the customer to solve the problem, and then let the customer praise the cashback, and wait for him to get the cashback, won't the matter be over!"
Liu Fanghua was a little angry, is this a bunch of pigs under his hands?
The after-sales manager pursed his lips that were a little dry: "Mr. Hua, I can't tell you clearly, you should follow me to the customer service side to have a look!"
When he boarded, Liu Fanghua's heart fell suddenly!