After surviving the panic in the early stages of the disaster, disaster relief efforts are on track.

Within 48 hours of the disaster, a large number of survivors were rescued, and relief materials from all walks of life were continuously delivered to the disaster area, providing temporary shelter and food and clothing for the displaced victims.

At a time when the people of the whole country are united in fighting the earthquake and providing disaster relief, in addition to the beloved people's soldiers and rescue workers, there are also some forces that are not usually familiar with the people, and they are civilian volunteers.

On the day of the earthquake, regardless of the danger of aftershocks, taxi drivers from the surrounding counties and cities in the Shuchuan disaster area spontaneously organized themselves and went to the disaster area to participate in the transportation of the injured as soon as possible.

In the early morning of the 14th, the Dujiangyan urban area, heavy rain is like a note, on the road at the entrance of Dujiangyan, densely covered with taxis with number plates from all over Shuchuan, these buddies with the unique enthusiasm and boldness of Shuchuan people, while discussing the disaster, while complaining about the traffic jam.

After the earthquake, the transportation facilities in the disaster area were extremely poor, and the infrastructure conditions in Abbe Prefecture were not very good, and it was inevitable that so many vehicles would suddenly pour in.

Not only that, but volunteers from all over the country are setting off one after another, in a variety of occupations, including veterans, teachers, doctors, students, actors, urban middle class, farmers, and wealthy businessmen...... Many people traveled thousands of miles with supplies and equipment, and went there in person at their own expense.

These volunteers have only one purpose, to contribute to the country's disaster relief work and to gain more opportunities for their compatriots in distress.

At the same time, in the background of the signal network of the three major operators, it was found that a large number of mobile signals roaming here from all over the country appeared in Shuchuan Province, and these signals came from all over the world, but they all had a common identity, that is, volunteers for earthquake relief.

Their intentions are good, their original intentions are sincere, and their deeds are noble.

However, due to the limited transportation, living and environmental carrying capacity of the disaster area, so many volunteers suddenly poured in, and they did not know each other and lacked organization, although they all wanted to contribute to the disaster area, their actions invisibly caused a certain burden on the disaster area, and in some cases even increased the difficulty of disaster relief.

Some volunteers brought a lot of clothes, quilts and bed sheets, but when they arrived in the disaster area, they learned that in order to prevent the spread of the epidemic, the clothes provided to the victims had to be disinfected.

Some volunteers organized a convoy but did not have GPS navigation equipment, and drove off the highway with their heads covered, resulting in the car driving into a dead end with the road damaged, and several private cars broke down due to the harsh environment, so they had to ask the local government for help, and the government had to disperse manpower to rescue these volunteers;

There are also some volunteers, although they have arrived in the disaster area and participated in the rescue operations on the spot, but due to the lack of professional knowledge and common sense of disaster relief, they give a large amount of drinking water to the injured who have just been rescued from under the rubble by the people's soldiers, causing the condition of the injured to worsen......

Although disaster relief is more important than everything else, and no one on the scene has the energy to blame them, netizens on Weibo who care about the disaster area can't help it, and they begin to criticize some volunteers who lack preparation and training.

But the Weibo a few days ago was busy reposting @Ren Pingsheng's proposal Weibo, paying attention to the search and rescue process of @秀秀, and comparing the amount of donations from entrepreneurs and wealthy people on the "China Charity List", and everyone didn't care about paying attention to volunteers.

But dissatisfaction and criticism are still slowly accumulating and brewing.

It all finally reached a high point on the 15th.

A convoy of volunteers from Jingchu Province forcibly overtook on the only passable dirt road in order to enter the disaster area as soon as possible, causing two military vehicles on a mission to avoid a rear-end collision with the volunteer convoy.

It has been a few days and nights without a good rest, and the bloodshot soldiers and soldiers in their eyes angrily grabbed the volunteers and questioned them, but the volunteers were not convinced and quarreled with the soldiers, although the turmoil quickly subsided because of the intervention of the military police, but the actions of the volunteers and the indignation of the soldiers were recorded by passers-by and transmitted to Weibo.

The incident, like dropping a grenade in an explosives depot, quickly caused an uproar on Weibo, with netizens who had developed the habit of commenting accusing the volunteers.

Some of them, out of righteous indignation, said:

"The people's soldiers are working so the front line to provide disaster relief, but the volunteers are dragging their feet on the side, what are these volunteers going to do?"

"The volunteers can't help anything, but they add a lot of trouble to the disaster area. ”

Some took the opportunity to fan the flames and said in a weird way:

"The country has already invested so many disaster relief forces, and you grass soldiers don't need help at all, you still have a little self-knowledge. ”

"Isn't it like taking this opportunity to make a good name and use it for personal gain in the future? I think they are all deliberate, not voluntary. ”

There are also some Weibo volunteers who are on the road or in person at the scene, and they are in righteous indignation and fight back:

"It's true that we are not professional enough, but we are trying to help others with our actions, you will only criticize and complain on the Internet, have you helped the victims?"

"It's unfair that volunteers pay out of their own pockets, contribute money and efforts, and are scolded by others, right?"

On Weibo and on the Internet, all kinds of arguments and arguments are endless, but their arguments have no impact on reality, and there are still a large number of volunteers on the way.

For this situation, Ren Pingsheng had already prepared in his heart, and he also planned in advance.

......

At the same time as whether private volunteers need to be argued, Weibo, Civil Affairs, the Red Cross, and the China Charity Federation jointly launched the "Wenchuan Earthquake Relief Civil Volunteer Action Guide", which is rich in content and concise in the "Guide", which puts forward 20 requirements for volunteers in post-earthquake disaster relief.

Like what:

"First, volunteers must be able to survive on their own and bring food and water for at least seven to 10 days, regardless of the local government and local supplies.

Second, volunteers should go to the disaster area for a specific purpose, and should contact professional organizations and units in advance, and these institutions and units should assign work and tasks.

Third, volunteers should consider safety issues before departure, and the government, society and relevant organizations should also explore relevant insurance liability mechanisms......"

At the same time, a short video shot by the Hanhai Municipal Civilization Office was also broadcast on CCTV and satellite TV in major cities, and this video clip vividly introduced the requirements of the "Guide" through animation effects and real-life on-site introduction.

In the video, the person in charge of the narration is a beautiful girl dressed in white and dignified without makeup, and she introduces the key points of volunteer service in very standard Mandarin, which is very impressive.

This girl is no stranger in the eyes of the public, she is the "girl with a heart" who shined in the snow disaster volunteer activities at the beginning of the year, and also appeared in the halftime advertisement of the China Television Spring Festival Gala - Gao Yuanyuan.

Of course, the main reason why Gao Yuanyuan is willing to appear in the video is to assist Ren Pingsheng and push the Weibo-led earthquake relief volunteer activities to a new climax.

Whether it is the online version of the "Guide" or the video version of the "Guide", the purpose is to give the most basic training and guidance to those non-governmental volunteers who are full of enthusiasm but lack professional quality, so that they can really help without causing chaos.

Not only that, at the same time as the release of the "Guide", Weibo also launched the "Octopa" volunteer action declaration system, which was developed by the Weibo team overtime, and the meaning of "one party is in trouble, all parties support", in order to make civil volunteer activities more planned and efficient.

The "Bafang" system gathers the needs and information from the front earthquake relief headquarters and various mainstream charitable organizations, dynamically updates the types of volunteers needed and the shortage of volunteer positions in the front, and accepts self-help registration of volunteers from all over the country.

Volunteers who are willing to go to the disaster area to participate in the earthquake relief can get the pass of the "Wenchuan Earthquake Relief Volunteers" provided by Weibo after applying online and getting approved, which is officially authorized, and can only enter the disaster area to participate in the rescue after applying online and obtaining approval.

As a result of the official recognition, under the publicity of TV stations, newspapers, web portals and microblogs, volunteers from all over the country who are interested in going to the disaster area have logged in to the "Bafang" system to register, claim their responsibilities and passes, and go to different disaster areas in batches in an orderly manner according to the deployment of the "Bafang" system, so that the rescue work in the disaster area has become smooth and efficient.

In just a few days, Weibo has been widely praised and praised by all walks of life because of the continuous launch of several earthquake relief measures and products, which has greatly enhanced the social awareness and reputation of Weibo products, and the data of Weibo background has also experienced a surge, and the number of registered users and clicks have achieved rapid growth, so that the employees who work overtime day and night feel excited and satisfied.

Although he did not go to the front line of the earthquake relief, Ren Pingsheng sat in the rear and made good use of social media tools to make important contributions to the disaster relief work in terms of social fundraising and volunteer activities, and also strengthened the cooperation between Weibo and government departments, making the start-up highly recognized by the government.

It's just that, seeing that his work has achieved fruitful results, Ren Pingsheng, who has been staying in the war room of the Weibo headquarters these days to "supervise the war", has not rested, and was about to return to his house in Yanjing and sleep well when a strange call from Yunnan Province came in.

Ren Pingsheng looked at the source of the phone, and after connecting it, the news from the other side made him feel like falling into an ice cave.

Now, he can't rest.

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