Chapter 853 Solving Troubles (Ask for Subscriptions, Ask for Recommendations.) )
Ma Yun's troubles can also be said to be the logistics idea selection syndrome that Taobao, including Tmall Mall, has been adhering to in the previous life.
Because, in Ma Yun's opinion.
If the back road of logistics is properly solved.
As long as Taobao online is online.
By the way, the logistics aspect solves the concerns of merchants about delivery.
It will greatly stimulate the development of e-commerce.
Stand at the crossroads of life.
Ma Yun was like a person moving forward in the fog at this time.
He didn't know how to balance the most important logistics model in e-commerce, like the four wheels of a car, how to choose.
Therefore, he wanted to ask Chen Chuliang for advice.
At the same time, he also desperately hopes that Chen Chuliang, who stands at the forefront of the Internet and creates a lot of refreshing new products, will give him guidance.
In the face of Ma Yun, he solemnly said that there are logistics worries behind Taobao.com.
To solve this problem for Ma Yun. Chen Chuliang is actually bottomless!
Chen Chuliang is not too familiar with e-commerce, mainly because he does not have a deep understanding of this area.
However, he is also a person who has been reborn from the era of online shopping.
The experience of online shopping.
To put it bluntly, just two words: pleasure!
Especially for fear of seeing the worst sentence: What kind of seller is this, Du Nima hasn't delivered the goods for a few days?
There is also that: What about Lao Tzu's goods, it has been sent for a week, and you tell me that it is still in Zhejiang Province?
There are even some of them: logistics are too slow....bad reviews.....
And, of course: fakes... The quality does not match the physical store, etc.....
This is the biggest hidden danger exposed by e-commerce, and it is also the hidden danger that can make e-commerce from prosperity to decline.
Therefore, since Chen Chuliang plans to do e-commerce, he must completely slap these things that can subvert the e-commerce model to death before establishing industry rules, and no one is allowed to destroy this pool of clear water.
And Chen Chuliang was born on the Internet.
Know that the ultimate service object of Internet products is users.
And the user's experience determines whether a product lasts or not.
Understanding of e-commerce.
Chen Chuliang probably only has three points.
First, the quality of goods purchased online is reliable.
Second, the logistics of goods purchased online should be fast.
Third, the after-sales of online shopping goods must keep up with the customer's return psychology.
Based on these three points, Chen Chuliang has actually always liked the model of Jingdong Mall in his previous life.
The first is fast delivery.
This is mainly because JD.com has its own logistics, including building warehouses in various transportation hub cities, etc., which can achieve the principle of nearby delivery, so that customers can receive goods in no more than two days.
On the other hand, looking at the Taobao and Tmall models in the previous life, Ma Yun's thinking is to always emphasize that Ahri Baba is an Internet company, with the attitude of having food for everyone to eat, integrating all the resources of the whole society as much as possible, and everyone divides labor to do their own things. Including the later union of five express delivery companies with four links and one reach, it became a rookie network, and Ahribaba's logistics business has not been effectively developed.
It can't be said that Ma Yun's thinking is wrong.
His concept is equivalent to being a general distributor all the time.
Then the work is subcontracted layer by layer.
As for the quality of the project, Ma Yun believes that through strict standard management and everyone working together, the best things may be created.
Of course, according to the theory, this model will definitely work.
However, the reality is that the subcontractors below are not looking for small contractors or unqualified private bosses to do things, after all, the cost is there, and if you want to make money, you have to do shady things, and the general contractors above definitely don't know.
However, the model of being both a general contractor, a subcontractor and a construction object, and even the final door-to-door service is oneself.
Although it is tedious to manage.
But it can do what it prohibits.
After thinking about it for a while, Chen Chuliang couldn't directly solve Ma Yun's troubles.
Because, in his opinion.
A word from him now.
It may be that the operating expenses that Lao Xiao allocated to Taobao Technology to burn money will rise whizzing.
For example, if Taobao's current positioning is killed by Chen Chuliang as a self-built warehouse in the Jingdong model,
In this way, although Taobao will put an end to the shortcomings of logistics.
But all the same.
Burning funds is not a simple matter of a few hundred million.
The structure of Taobao network is to radiate the whole country, in a short period of time, it is impossible to build a warehouse in an important hub city, even if it is Ma Yun in the previous life in the early stage of the creation of Taobao network can only take the logistics integration model, rather than self-built warehouses.
Because he can't afford such a big game.
And now, in the same way, it is impossible to smash all the money into Taobao.com with a plate as big as Youwei Technology.
Therefore, the idea of building your own warehouse and doing your own logistics is not yet possible for the time being.
However, in the future, when Taobao is mature, it is possible to realize Taobao's self-operated model through financing.
After all, Taobao is an independently registered company.
Chen Chuliang is still very optimistic about the prospects of Taobao, and he also hopes that through Taobao, Chinese people can enjoy the carnival era of online shopping in advance. Seeing Ma Yun's serious face at this time, he was anxious that he wouldn't be able to sleep if he didn't solve this problem. Chen Chuliang said calmly: "I'll handle the logistics thing." At least we can guarantee that after our Taobao network is launched, all merchants who enter our Taobao network can choose to send orders with the logistics company that we cooperate with Taobao, and the price will be very discounted. But now, what kind of logistics model should we base on Taobao should be better considered. If we are just bundling logistics companies, this is tantamount to exposing the shortcomings of the logistics link, and we do logistics ourselves, then, we have no money.... I can't do it now....."
Ma Yun knew that Mr. Chen understood what he meant.
He is just tangled, what to do with Taobao's logistics model.
Whether to integrate logistics or do logistics yourself.
This is a dilemma in Ma Yun's view.
Since Mr. Chen has already told him that the cooperation in logistics will be considered in the early stage of Taobao's online launch.
Ma Yun definitely believed Mr. Chen's words.
Everything else is gone.
Ma Yun sat on the side and began to think about other things related to the Taobao network.
And Lao Tan on the side, after Ma Yun asked, said to Chen Chuliang: "Mr. Chen, can our Alipay cooperative bank open more banking units, for example, postal bank... For example, the Bank of Communications, and joint-stock banks in other provinces that are more reliable?..... Because, I found that if we can open the payment interface of multiple banks, it will make our Alipay audience, because there happens to be a bank card of the corresponding bank, it will be easier to accept our Alipay. ”
Lao Tan's question, Chen Chuliang has been thinking about it for a long time.
Alipay has been launched for two years, but the user base has not developed rapidly. Chen Chuliang wanted to take advantage of the launch of Taobao online to have a bundle promotion. Of course, in order to ensure that users can use Alipay's payment business, then more bank interfaces must be opened.
"I asked Lao Xiao's business department to negotiate with a trustworthy bank as soon as possible..."
Chen Chuliang promised Lao Tan that he would get this matter done as soon as possible.
Lao Tan is also at ease~~~
There's nothing to ask.
After separating from Lao Tan and Ma Yun.
Chen Chuliang took out his mobile phone and dialed a phone number to go out.
After connecting, Chen Chuliang smiled and said, "Brother Hongbing, I didn't bother you...."
Sun Hongbing said on the phone: "No... Brother Chen, what's the matter?"
Chen Chuliang said: "I really have something to look for you..."
Sun Hongbing said: You should be able to find my company, right?
Chen Chuliang said: "This Hanzhou City, how can the famous Zhongjiang Industry not be found, come over immediately." ”
After hanging up the phone, Chen Chuliang took a car to Sun Hongbing's Zhongjiang Industry to find him.