Chapter 13: The Store Manager's Tasks
After the game with Gao Zixiu last night, the first thing Xie Jinfei did when he got up today was to warn himself that he should think more before doing things in the future.
It was still the bun shop downstairs, and I still came downstairs to the mall five minutes early, still waiting for the mall to open with other colleagues in white shirts and black suits.
After nine o'clock, Xie Jinfei came to his own floor and came to the area he was responsible for as usual, but today's Xie Jinfei did not go to his showcase, but walked straight to the store manager's office.
After walking into the office, he saw Zhou Ran sorting out his belongings, it seemed that he had just arrived at the office, and when he saw Xie Jinfei coming, Zhou Ran didn't say anything like good morning, but just beckoned Xie Jinfei to sit beside him.
Then he opened the safe under the desk without ink, and Xie Jinfei saw that there was nothing valuable in the safe, it was a pile of diaries.
Zhou Ran took out a diary with a yellow cover on the top and said to Xie Jinfei: "These are the accounts I have had since I took office, this one is from August this year, that is, this month, you don't need to read it before, but you have to take a good look at it this month, if I can't come back next month, you need to get a new September account book by yourself, remember! Each diary only records one month's accounts, and you can't mix them, and the account book must be put in the safe and locked when you leave the office."
Although Xie Jinfei nodded and said that he would do it, he still asked: "Why do you want to do this? Isn't it just a store manager's account? Do you still need to lock it in the safe? Use a notebook a month?"
Zhou Ran replied in a very serious tone: "For any company, finance is important, and the account book is the basis of all your financial status, and for a company that sells products as the main body, the account book is the most important.
A small ledger allows you to know a lot of things, for example, you can know which of your employees sells more and which employees sell at a high price, you can know which product sells well today and which product sells poorly, and records and accounts in real time every day.
It's a necessary skill for a salesperson, don't you have to keep accounts every day? It's just that you only record your own accounts, and the store manager needs to record more people's accounts.
This ledger allows you to know a lot of information such as employee information, product information, income information, etc., if this thing is known by hostile companies, there will be problems, they may come to pry your employees, and after knowing your product sales, they will also start from your products.
If you become a store manager, a floor manager or even a general manager, or start your own business, remember, all your finances must be in your own hands, or in the hands of someone you absolutely trust, is that clear?"
"Clear!"
"Well, before the lunch break, you must check the accounts of the first half of this month, and then in the afternoon you go to buy a passable suit and leather shoes, and in the evening you are familiar with the group intranet at the level of the store manager, and then you will officially take over as the acting store manager tomorrow."
I thought that the store manager was just sitting in the office looking at the computer, and then when he was tired of sitting, he walked around the area under his jurisdiction with his hands behind his back.
But when I came into contact with the ledger, I found that this store manager was not so good, and the daily inventory had to be recorded, and it was necessary to make two big notes and several small notes every day.
The two big notes are once at 5 p.m. and once at 11 p.m., the day shift salesman gets off work at 5 p.m., and the night shift salesman gets off work at 11 p.m., but the store manager, floor manager and even the general manager of the building are when they end the accounts and when they get off work, do you think the senior management is just sitting in the office teasing the little secretary and signing it?
Da Ji is a day shift and a night shift as a unit, recording the overall sales situation in the area under its jurisdiction during a working period, including the brand, quantity, shipping price, sales price of the product, etc.
At the same time, it is also necessary to monitor the sales of employees in real time through the group's intranet, and each store manager of Zongheng International needs to make the following records of products, purchase, shipment and sales.
Incoming goods; Incoming time and quantity of all products.
Shipment: The time, quantity and shipping price of all products from their own warehouse to each salesman.
Sales: The number of products sold, the time and the final closing price of each salesperson, and the profitability of each salesperson.
Each product has a barcode, which needs to be scanned by a barcode scanner when purchasing, shipping and selling, and the barcode is equivalent to the ID card of each product.
When purchasing, scan the code to enter the warehouse, upload it to the group's intranet, and tell the group that the product has been received in our mobile phone area in Area E.
Shipment, the operation that needs to be carried out when handing over the goods from the warehouse to the salesman is also to scan the code, and after scanning the code and shipping, it is equivalent to delivering the product from the store manager's warehouse to the salesman.
Sales, the cashier is responsible for scanning the code and uploading it to the group's intranet to inform that the product has finally been sold.
These are all things that need to be recorded by the store manager, if you don't remember it, you don't know how much you have earned today, how many goods you have left today, and who of your employees today is doing a good job and who is not doing a good job.
The above is the big note, and then there is the small note, the so-called small note, there are no specific rules and a specific time, everything depends on the situation.
Any product has an overrun and shortage, today product A sells well, resulting in a shortage of goods, but product B is not cared for, and the warehouse is piled up.
In this way, you need to increase the purchase quantity of product A and reduce the purchase quantity of product B, and the store manager needs to have a clear understanding of the product inventory in his jurisdiction.
You don't need to do 100%, but you also have to do 95%, you have to know what the inventory of a certain product is, and then through the sales volume, to calculate whether the remaining inventory is not enough for the next sale, if it is not enough, you need to report it in time, let the superior ship, otherwise the customer will buy the product, you have no goods, which is absolutely fatal for a shopping mall.
Xie Jinfei opened the account book in August, and began to check one by one from the first day, and Zhou Ran saw that Xie Jinfei had already seen almost it, and explained again: "At the end of each month, you need to report to the floor manager according to your accounts, and the floor manager will check your account book and your own account book, and if the check is successful, it will be reported to the financial department of the shopping mall.
"I know the store manager......
Zhou Ran saw Xie Jinfei looking humbly for advice, saying that he was very useful, and looked at the time It was already half past eleven, Zhou Ran got up and said: "Now put away the account book, and then follow me to find a post, looking for a post is a must do every day, you have to let all the salesmen know that the store manager has been watching you!"
Also, in the shopping mall, disputes between salesmen and customers will often occur, standing in the position of the salesperson, encountering difficult customers may end up loving to buy or not, not buying, but standing in the position of the store manager, what you have to do is to facilitate the transaction as much as possible!
This is an exemplary role, but also the embodiment of your ability, others will think, this store manager is not ordinary, I can't negotiate, he can negotiate, so that it will invisibly establish prestige in the psychology of employees,
At the same time, when the employee is in difficulty, you stand up, you will also get the respect of the employee, the best way to buy the employee is not to be polite, when the employee is in difficulty, you can resist, they will feel, this boss can,
Of course, the most important thing is that completing the transaction can increase your turnover and improve your salary, and you also know the treatment of our group, who sells more money, who will be welfare, who is the uncle!"
Zhou Ran whispered to Xie Jinfei, while taking Xie Jinfei around the mobile phone area, and then took Xie Jinfei to the food city on the 10th floor before 12 o'clock.
"Manager, it's not 12 o'clock yet...... Will I be punished for that?"
Seeing that Zhou Ran had already begun Shi Ran's ordering, Xie Jinfei said with some embarrassment.
"If the leader has no privileges, is he still called a leader? Don't you see that the store managers in other districts are also eating? While you are now finished eating, you go to sort out the accounts when the employees are eating, and you start to check the posts after the employees go to work, and the time should be used perfectly and fully, the higher your position, the more important your time is, and wait until 12 o'clock to line up with so many people to eat, who will make up for the wasted time?"
The two finished lunch before 12 o'clock, perfectly staggered the staff's lunch time, and the two began to check the accounts directly after they went downstairs, which was also a workout for Xie Jinfei.
Fortunately, Xie Jinfei has been a salesman in Zongheng for three years, and he is very clear about the sales process of Zongheng, and he is very quick to get started with auditing and bookkeeping.
After checking the accounts, Zhou Ran lay comfortably on the chair in the office, asked Xie Jinfei to buy a suit and a pair of leather shoes, and he began to take a comfortable nap, which made Xie Jinfei doubt what Zhou Ran said in the morning, and the store manager who said that he was very busy?
Xie Jinfei came directly to the fourth floor, and the fourth floor of the Zongheng International in Area E is the main men's and children's clothing, because Xie Jinfei is wearing public clothing, so no employee will come to greet him even if Xie Jinfei comes to which men's clothing brand.
After Xie Jinfei turned around, those big international brands didn't look at it at all, those things are not what Xie Jinfei can afford now, and finally chose a set of Luo Meng's black suit, and bought a pair of leather shoes of more than 300 yuan, plus a white shirt of more than 200 yuan and a gray striped tie of more than 200 yuan, which is already more in line with the consumption of his current savings.
After shopping, Xie Jinfei directly found a remote and uninhabited corner and started to play with his mobile phone every day, and he didn't touch his mobile phone all day, which made Xie Jinfei feel a little empty.
Looking at the points, there is no growth, and sure enough, this store manager is not a human being!
Looking at his immovable points, Xie Jinfei felt like he wanted to cry without tears, and he only hoped that his store manager day would end soon.
It took Xie Jinfei less than an hour to buy a suit, but he sat here until four o'clock before returning to the store manager's office in the mobile phone area on the 8th floor.
Xie Jinfei can be said to have pinched in, Zhou Ran didn't say anything, and told Xie Jinfei to lock the office door and lie on the sofa until half past four, and then go to dinner.
Zhou Ran's instructions made Xie Jinfei wonder again whether the store manager did not have the hard work he imagined, and finally waited until half past four, Zhou Ran took Xie Jinfei to the 10th floor to start eating dinner after looking for another post.
Before five o'clock, the perfect staggered staff dinner peak began to start routine audit and bookkeeping, the five points of bookkeeping is more troublesome, need to sort out a lot of things, with the help of Zhou Ran, Xie Jinfei sorted out an hour and a half to finish, after all, it is the first time to carry out independent and complete account records, so it is slower.
After the accounts are sorted out, he began to learn to use the group's intranet, and after entering as a store manager, many of the core content of products and employees are clear at a glance.
It took only ten minutes to fully understand the operation method, and Zhou Ran also warned Xie Jinfei that he must not tell anyone about this thing, because this is a commercial secret, and once it is leaked, he will be legally responsible.
After learning the system, Zhou Ran told Xie Jinfei to go to find a post every hour, and then he began to rest on the recliner again, Xie Jinfei also followed the sofa to play with his mobile phone, and went out for a walk alone for about an hour, and then came back to play with his mobile phone.
Repeated like this until 11 o'clock, Xie Jinfei started the same audit and bookkeeping as at five o'clock, this time because of his experience, today's sales are not much, so the record is very fast, and it was finished before 12 o'clock.
Coming to the parking lot downstairs of the mall, Zhou Ran asked Xie Jinfei: "I'll send you back to the dormitory first, and then I won't come from tomorrow, you have to work hard, don't be in a hurry, even if it's a little slow, it doesn't matter, the first thing to do is not to make mistakes."
Zhou Ran's car is a red Haval H2S, with a price of about 100,000 yuan, although it is not a luxury car, but it still makes Xie Jinfei envious, and he doesn't know when he will be able to have a car, even if it is 100,000 yuan, even if it is a loan.