Temporarily appeased the emotional owners, and agreed to go to the conference room on the first floor of the neighborhood committee at 2 p.m. tomorrow to negotiate and resolve the long-standing differences between the two sides. Grandpa Gu's call also arrived, the old man who was beaten was not seriously injured, he had a few stitches on his head, he had already bandaged it, and he was on his way to the police station with some medicine.

How to deal with the matter of the fight There are police officers who handle the case, and the top priority is to solve the matter of the Dongming community.

As soon as I found Director Su and briefly introduced the situation, Manager Zhang arrived, and as soon as he entered the door, he complained very aggrieved.

"Director Su, Chaoyang, you don't know about other property companies, but you know the situation of our company. It is worried that the owners will make trouble, and in recent years have not dared to raise the property fee, and now it is a piece of four per square meter per month, and the community is mainly a small apartment, with more than 90 square meters, the largest one hundred and twenty-eight, on average, one hundred and one, that is to say, the average annual payment per household is 1,008.

Counting the labor cost, the average security guard is 4,000 a month, and we also settle with the security company in this way, and a security guard costs 4,008 a year. There are at least three people at a gate, three shifts, and the labor cost of a gate post alone will cost 150,000 yuan a year, and it will require a year's property fee for 80 owners. There are doors in the southeast, northwest and northwest of the community, and none of the four doors can be closed, and the business expenses of the 320 owners are gone. ”

Closing a door can save a lot of labor costs a year.

But no matter which door is closed, it will affect the access of the owners of the closest buildings, and it is not known how many owners will make trouble.

Director Su nodded slightly, picked up a few sets of data in his notes, and motioned for him to continue.

"The labor cost of security is only a part, and there are also labor costs for cleaning, customer service, engineering and management personnel. The cost of greening, infrastructure construction and equipment maintenance is even greater, and the year before last, it cost hundreds of thousands of dollars to engage in technical defense. The elevator should be maintained, regardless of whether it is bad or not, it is necessary to give money every year, and an elevator is 5000, which cannot be less. ”

Manager Zhang paused, and then said: "The community is a secondary water supply, and the water supply facilities must be maintained and cleaned. In addition to this, there are various taxes and fees, which are also more than half of the expenses. And the property fee can be collected in these two years, the owners who moved in before were few, and they couldn't contact anyone at all, and they finally got in touch, and they said that he didn't live or even decorate, and only half of them were charged in the end.

Believe it or not, I have been working in property for five years, and not only did I not make any money in the first two years, but I also advanced more than 400,000 yuan back and forth, which was only slightly better in the past two years, but it was only a little better. If there is no advertising revenue in public areas, no income such as parking space management fees, it will not be able to hold on. Take a step back and say, if there is no profit, who wants to hold on?"

Among all the managers of property companies, his situation is also more special.

He was not engaged in property management before, but originally engaged in hydropower and fire protection engineering, and he did the hydropower installation and fire protection engineering in Dongming Community.

At that time, the housing prices of Dongming New Village were not only not as high as they are now, but due to the relatively remote location or even not easy to sell, the developer's capital chain was broken, and the house in the community had to be used to offset the project payment.

Civil construction is the big head, the house with a better type and floor was robbed by the boss who engaged in civil construction, and he began to be reluctant to ask for those houses with low floors, sunshine and house type, but when he wanted it, he was snatched away by the material supplier.

The developer has no money, and it is useless to fight a lawsuit, so in the end he can only take the "franchise" of community property services.

Director Su knew more about the situation in Dongming New Village, and believed that he didn't make much money from the community, so he put down his pen and asked: "What's the matter with contracting the waste products in the community to others, isn't this forced buying and selling, intensifying the conflict?"

"Director Su, it's not what you think, in fact, the owner can sell the scrap to those outside who collect rags, but don't let those outside who collect rags drive their cars in, and take a few more steps. I can give an account to the contractor, and I can increase my income a little, and it is also their freedom for the owners to sell the scrap to whomever they want. ”

The security guard didn't handle this matter well, and the more Manager Zhang thought about it, the more depressed he became, and he sighed and said: "Isn't it just a scrap, and what anti-monopoly law, the woman surnamed Tan is too difficult, and she thinks she knows a little bit of law and makes waves." ”

"What is too difficult, is that you did not deal with it yourself, if you communicate with the owners in advance, tell them who they want to sell the waste to is their freedom, just to make up for the lack of property management funds in the community can not let outsiders in, I believe most owners can understand. This is the same thing as the current WeChat public account, you don't make money from the owners, you make money from outsiders. ”

It's the theory that the wool comes out of the pig and the dog pays for it, Han Chaoyang couldn't help laughing.

The owners wanted to "rebel", but Manager Zhang couldn't laugh at it, and said with a bitter face: "Director Su, no matter what, I collected the management fee of the surname Bao, and this kind of thing can only be understood and not spoken." ”

"Let you say it in private, but you are not asked to post notices, in the final analysis, there is still a problem with your thinking, thinking that the property in the community is under your control, and the community is your family? Lao Zhang, we civil servants must change our work style and follow the mass line. The owners are your food and clothing parents, and they should change their work style and take the mass line!"

"Yes, I...... My mind has not changed. ”

This matter is very tricky, and it is necessary to ensure the stability of the "base areas".

Director Su glared at Manager Zhang with hatred, and suddenly raised his head: "Chaoyang, what are the demands of the owners?"

"That's more, first of all, how to share the cost of lighting in the public area, the lighting cost in the public area mainly refers to the electricity cost of the lighting project, and the older owners feel that they turn on so many lights every night, which is too wasteful. ”

The lighting project is required by the district, and the lights on the roofs of each building and the exterior walls of the temporary buildings are turned on every night, which looks beautiful and helps to enhance the image of the city.

Han Chaoyang didn't expect that not only the owners were not satisfied with such an image project, but Director Su was also very unhappy, and his face changed suddenly: "Zhang Zongjiang, you are too bold, do you want to go in! I remember very well that the city has issued the "Implementation Measures for the Management of Urban Landscape Lighting", starting from January 1 this year, the city will give 100% subsidies to the electricity charges of urban landscape lighting facilities in urban public places and important buildings on both sides of the main and secondary roads, and it will be issued once a quarter, and you dare to encroach on this money!"

"Director Su, listen to my explanation, there are documents in the city, and now it is a subsidy, but what about last year's and the year before last, and whose electricity bills were used last year and the year before last?"

"It's as if you didn't care about the landlord last year and the year before that. Director Su took a few deep breaths in a row, calmed down a little, and then raised his head and said, "Chaoyang, continue." ”

The owners had a lot of demands, Han Chaoyang reported one by one, Director Su studied one by one, and said that Manager Zhang was sweating profusely.

"So many cats, don't say that the owners have opinions, I also have opinions!"

Director Su knocked on the table and said very seriously: "Zhang Zongjiang, for the sake of your support for community work, I will give you a chance to rectify, and take the initiative to admit your mistakes when you meet tomorrow afternoon. ”

"Director Su, if you do what you say, I really can't do it anymore. ”

"Pick, hum, let me tell you, what you don't want to do is that people want to do it, in fact, you don't need to find other property companies, the community can apply for registration!"

Director Su just put forward a request when he studied one by one, if Manager Zhang came according to what she said, then the Dongming Community Property Company would really have a "lump sum" property company and become a "salary-type" property company.

Residents are not easy to do their work, there is a property company, the neighborhood committee can still supervise, supervise, coordinate, if the neighborhood committee goes into battle shirtless to engage in a property company, there is no room for maneuver in the future.

Han Chaoyang didn't think it was a good idea for the community to register and set up a property company, and he didn't want Manager Zhang to pick on him, so he couldn't help but say: "Manager Zhang, make less money, make less money, in fact, you don't need to tie yourself to Dongming New Village, you can expand the scale of business." Make less money, at least you can earn a reputation, and if you have a good reputation, you can provide property services to more communities in the future. ”

"Small profits, quick turnover?"

"That's what I meant. ”

"To put it mildly, the properties now are almost exclusively property companies owned by developers. Don't say it's okay, even if it does, it's useless, it's someone's cake. ”

"There is not much chance for the newly built community, but there is still a chance for the old community. Manager Zhang, as long as you can handle the affairs of the Dongming community, we will help you find a way to enter other communities. Not to mention far away, there is a chance in the Xinmin community mentioned at noon. I believe that as long as the work is done properly, the Xinmin community will set up a general meeting of owners and will hire a property company. ”

There is such a thing!

Director Su was happy, and said coldly: "According to the model of Dongming Community, the security service is provided by our community security service company, and you take over the rest." ”

Without a moment's notice, she began to grab business.

Han Chaoyang was made ridiculous.

Facts have proved that Manager Zhang didn't really want to pick a child, and bargained with Director Su on the details of the Dongming community, and reluctantly agreed to admit his mistake to the owner's representative at the meeting tomorrow, take the initiative to publicize the accounts, and rectify some greasy places.

Not only can the property fee not rise, but also it must be reduced, to 1.2 yuan per square meter per month, so as to make less money and let the owners dissipate their anger.

Walking out of Director Su's office, Manager Zhang was still unconvinced after thinking about it, and pulled Han Chaoyang to complain: "Chaoyang, I found that it has been no good since I met you, the security guard has been absorbed by you, my property company has become unworthy of the name, and now I am forced to reduce the property fee, how can I Zhang Zongjiang be mixed up like this!"

"You are the manager of the property company, you have a house in the city, and you are the owner. You should be able to understand the mood of the owners, don't think nonsense, there will be gains and losses, as long as you make a reputation, good days are ahead. ”

"What if not?"

"As long as the service is good and the property fee is small, everyone will say hello and help you advertise. ”

"Advertising is useless, and this is not opening a store to sell things. I support your work, but I suffered such a big loss, you have to help me take the matter of the Xinmin community to heart, if I let other property companies station, I will really scold my mother when the time comes, and the rabbit will bite when he is in a hurry!"