After I searched for half an hour, I finally found this hot pot restaurant called Chaotian Spicy on a pedestrian street.

The hot pot restaurant is on the third floor, because this is a pedestrian street, there is no elevator from the first floor to the third floor, only that staircase can go up.

I sent almost seven or eight pieces of goods, each of which has more than ten kilograms, if you take three pieces at a time, you have to take three trips, anyway, the staff of the hot pot restaurant will not come down to help you.

It can't be helped, this is the hard work of a courier.

I made four trips, and finally I was out of breath and delivered all the goods to the back kitchen of the hot pot restaurant.

The chefs in the back kitchen were also unceremonious, and they skillfully dismantled all my goods with knives, some of them were stuffed into the refrigerator, and some of them washed and washed them into the pot, and when they saw me standing beside them stupidly, they asked me a little strangely: "What are you doing!"

"Cash on delivery, brother. ”

With a smile on my face, I handed the delivery note to the chef, who looked at the delivery note and looked unhappy: "I'm a chef, what kind of money do you ask me for? ”

"Okay, excuse me!"

I pulled out my phone and dialed the contact number on the delivery note.

After a while, a woman received a call from me and asked me, "Why are you calling me? Is there something wrong? I'm in a meeting, can you call later?"

"Oh, I'm sorry to delay you, I'm the delivery man of Heshun City, your goods have been delivered, please ask ...... your money"

I tried my best to tell her in very polite words, but she gave me a very unkind sentence: "I don't care what you do with Shun Tongcheng 58 Tongcheng, I'm in a meeting now, I'm in a meeting, don't you know? What do you mention to me about money when I have a meeting? Ask for money early in the morning, is there such a rule?"

I was sprayed with a nose of ash and stayed on the spot.

The goods were delivered without money and were sprayed, I instantly felt extremely aggrieved, fortunately there was the phone number of the supervisor, I quickly found out the phone number of the supervisor and called the supervisor.

The supervisor asked me: "Xiao Wang, are you in trouble with the customer? The customer complaint phone has been called to the company." ”

"Fuck, didn't she say she's in a meeting? There's still time to complain in a meeting, it's really a mess. ”

When I heard this, I was angry, I was angry with the customer, and I wanted to come to the supervisor to complain, but I didn't expect the customer to complain faster than me.

As soon as I finished saying this, the supervisor seemed to be a little angry when he heard it, and he raised his voice: "You can't have this idea, how can you say that the customer is Diao Min, our own service attitude is not good, we have to correct it ourselves, you have been complained by the customer, do you still think you are reasonable?"

"Director, listen to me, things are not as ...... as you think"

I suddenly felt that I couldn't explain clearly, and was about to explain to the supervisor, but I didn't expect the supervisor to give me a chance to speak at all, he crackled and said: "Don't tell me anything else, quickly apologize to the customer, Mr. Liu already knows about this matter, and I heard that Mr. Liu is very angry, if you don't deal with this matter, you won't use it tomorrow." ”

"Who is Liu? What is he angry about? I didn't get the payment back and was scolded by the customer, I wasn't angry, why was he angry?"

When I heard this, I was also angry, things didn't do well here, and I pulled out something Mr. Liu, and this supervisor can really pull it.

The supervisor also seemed to feel that I was angry, so he hurriedly suppressed his voice and said to me: "Mr. Liu is our boss, and the customer's complaint phone is directly on his mobile phone, Xiao Wu, you can understand it, maybe the customer spoke very hard at that time, I heard that Mr. Liu smashed the mobile phone." ”

"This kind of Diao Min's customers, why do you keep the goods without giving them money? I really can't figure it out. ”

The more I listened, the more angry I became, I didn't expect to send the first customer, I was so embarrassed, now the customer not only does not give money, but also complains to me, but also complains to the boss, so that the boss smashed the mobile phone, I am not a person inside and out, am I doing something wrong?

The supervisor said in a high-sounding manner: "This customer is not not not giving money, as long as you have a good attitude, people give money quickly, when I sent it before, he gave the money as soon as the person arrived." ”

"You are so capable, why don't you send it yourself, say cool words, you are quite powerful. ”

Listening to him say that, I am even more angry, since I know that this customer has this problem, I didn't tell me in advance, and I kept saying that there was a service attitude, service attitude, is my attitude really not good enough?

The supervisor was sprayed by me, and he seemed to realize that he had a shortcoming.

After a pause for a few seconds, he said to me, "Otherwise, I'll give you the salesman's phone number, and you can tell the salesman about the situation and let the salesman communicate with him." ”

"Okay, okay, send it quickly, freeze me to death......"

Because the weather is too cold, I really don't want to suffer in the cold wind, the supervisor actually said to ask the salesman to communicate with the customer, then let the salesman communicate with the customer, I am a courier, I don't want to do the kind of thing that can't eat and walk.

Soon I dialed the salesman's phone number.

The salesman's voice sounded quite pleasant, and he asked me, "Didn't your supervisor tell you about the collection procedure of this customer?"

"Isn't it just that the goods are delivered and the money is collected? What else is the procedure?"

I was asked by the salesman, a little confused, the salesman said to me patiently: "You send the goods to their kitchen, let the chef in their kitchen point the goods clearly, sign the delivery note to the chef, and then take it to their cashier, let the waiter at the cashier sign for you, and then you take a photo and send it to our company's finance, let the finance find this customer to ask for money." ”

I'll go, it's so troublesome to ask for money.

I was speechless after listening to this, to be honest, the supervisor really didn't teach this procedure, he only told me about cash on delivery, and the money was taken back when the goods were delivered, but I didn't expect to be called to sign here and there, take pictures here and take pictures there, for the cumbersomeness of this program, I can only say three words: I'm also drunk.

According to the salesman's instructions, I hung up the phone, found the chef in the back kitchen of the hot pot restaurant, and asked the chef to sign for me, and then I went to the front desk.

There were two people at the front desk, a young waitress in overalls, and a short-haired lady in a suit.

The short-haired lady looked like she was in her thirties, her eyes were very high, and she had the posture of no one in her eyes, and I politely handed the signed delivery note to the waiter and said to her, "Hello beauty, your things have been delivered, can you help me sign it?"

"Which one are you?"

The young waiter stared at the computer screen, not squinting, not even raising his head.

I took a deep breath and suppressed the anger that was about to emerge, still with a smile on my face: "We are from the same city as Shun, the one who sent frozen products." ”

"Oh, is it the one that delivers frozen products? Let me tell you, the things you sell are expensive, the service attitude is poor, the delivery speed is slow, and more importantly, you have to pay once a day, you should know very well that a store like ours buys goods on a monthly basis......

The waiter didn't speak, the short-haired woman next to the waiter, opened her mouth like pouring beans, crackled and said a lot, my face sank, and I looked up at the short-haired woman: "Are you the boss lady?"

"Young man, do you think I look like a hostess?"

The short-haired woman looked at me with a smile and asked me rhetorically.

I sneered and said to her: "If you are the boss, you have an opinion on our company's product price, service attitude, delivery speed, you can choose to complain or choose to terminate the relationship with us, if you are not the boss, please shut up, I am here to find the waiter to sign, not to you to discipline me." ”

When I said this righteous word, the short-haired woman's face turned white, and I saw her take a deep breath, her eyes as big as copper bells, and she gritted her teeth and said to me: "Young man, the anger is so great early in the morning, did you come here with explosives?"

"Hello Auntie, I came here after eating explosives, if you are the proprietress of the house, pay me our money quickly, if you are not the proprietress of the hostess, please shut up, don't affect the beauty next to me to sign for me." ”

With this sentence, the short-haired woman's face turned from white to black, and when I saw her grinning teeth, it seemed that she was going to eat me alive.

The waiter next to him covered his mouth and held back a smile, and his little face was red.

The short-haired woman glared at me fiercely, pointed to my head and said, "Young man, you are a dick, you wait for me." ”

After saying that, he slammed the door open, got out of the front desk, and rushed to the back kitchen angrily.

Seeing that the short-haired woman was angry with me, the waiter took my delivery slip over, signed it and asked me with a smile: "I said little brother, you are new here, right? ”

After watching the waiter sign it, I took the delivery note and took a photo, and asked the waiter while taking pictures: "Is the treasure of your store very powerful? ”

"Anyway, none of the people from your company dared to offend her before delivery, you were the first to dare to offend her, so you are very powerful, I hope you don't be fined by your company when you go back." ”

After the waiter finished laughing, he looked at me with a worried face, looking at the worried look in the waiter's eyes, my heart was a little heavy, is our company's fine system really so terrifying, this partner knows, it seems that I have to go back to ask for advice.

I asked the waiter, "Beauty, how do you know that our company will be fined?"

"Before, as long as you quarreled with our town treasure, after you go back, you will be fined without exception, I think, you can't escape this fine today. ”

After the waiter lady said this, she continued to look at his computer screen, I took a photo and sent it to the salesman's WeChat, and sent him a voice message on WeChat: "Brother, hurry up and get the money back, if you don't come back, I won't leave." ”

"Wait a minute, I'll want it now. ”

The salesman quickly gave me a voice message, and I walked out of the store, but I didn't expect that before I could take a few steps, my phone rang again.

This is the phone call from the delivery supervisor, and as soon as I picked up the phone, he crackled: "I told you before, ask you to deliver the goods to me carefully, did you not order the goods today?"

"I ordered, I ordered carefully, everything was right. ”

I replied calmly, because I have always been very serious in my work, and when I ordered the goods just now, I ordered everything on the list, and I promised that everything was correct.

But the supervisor said: "The customer complained that the goods you sent were missing three packets of rice balls, and Mr. Liu already knew about it, and Mr. Liu said that the missing goods would be accompanied by you, and he would be fined 50 yuan." ”