On the morning of 12 September 2001, before half past eight, the morning meeting had not yet begun. Everyone was chatting in twos and threes to the sound of music, packing up things, and there was an eldest sister knitting sweaters.

Suddenly, a woman in her 30s came in and said loudly in a very surprised tone and a very sharp voice: Oh, you know what? The United States was bombed yesterday! Both buildings collapsed!

Everyone gathered around and asked, "What are you?" What are you talking about?

Zhang Xia, a worker at the Hongqi Chemical Factory, who came to break the news, was small, had a sharp voice, and always had a vivid expression, describing the incident vividly: You don't know! Yesterday, the dog-day United States was bombed badly, and it was so scary!

I don't know how many people died! Anyway, I saw a lot of people running!

There are also people who say that the ball has been suffered, and the Japanese mother is very bad! I will play this and that for a while.

By noon, everyone knew. They are all talking about it, and most of them feel that the United States is retribution. In comparison, it is still our China security.

After a few days, more and more details about the terrorist attacks of 911 spread around the world through television and newspapers. It has become a far-reaching historical event in the 21st century!

And this Zhang Xia had an accident two years later.

That's what happened after Yu Yuanming left Wanjia.

The reason for this was that several customers called the company to ask for renewal premium invoices. The partner who answered the phone learned through the computer system that the renewal premium of these customers had not been paid. The customer was shocked to get the news because the money was handed over to Zhang Xia.

When the company heard the news, of course, it did not dare to be careless, and hurriedly conducted an emergency investigation. found out that they were all Zhang Xia's customers, and Zhang Xia had left at that time. The phone was also changed, saying that it was going to Shanghai. No one knows where it is!

Of course, the company can't just think that there are only a few customers, so it expands the scope, and the results of the matter are jaw-dropping!

Zhang Xia has embezzled tens of thousands of yuan in customer premiums, a total of dozens. Many customers are a few hundred dollars, twelve thousand. She received it all in the name of the company, but did not hand it over to the company!

The hidden truth behind it slowly came out, and Zhang Xia is also a woman with a story.

She was originally a worker in the Hongqi factory, and so was her husband. The personalities of the two are very different, she is spicy and beautiful, and she belongs to the kind of petite and delicate little pepper. My husband is a stuffy gourd, and he doesn't play one for three days haha. My mother-in-law worked as the head nurse in the Affiliated Hospital of Hongqichang, so she started to do a lot of children's insurance, and her mother-in-law helped pull a lot of business. Later, her husband took a leave of absence from pay to take the graduate school exam, so he relied on her to do insurance while working to supplement family expenses. Unexpectedly, a few years later, her husband was admitted to graduate school, but he made a request that she didn't expect: divorce!

It turned out that this silent guy got along with a female classmate who was also admitted to graduate school in the process of taking the graduate school entrance examination. The money has also been spent by her husband, and people encounter divorce in middle age, which woman can think of it?

After pulling it a few times, the stuffy gourd didn't look back. So I had to get a divorce.

For Zhang Xia, her mind is completely confused, she is not in the mood to go to work, and she is not in the mood for insurance. Mixing in the mahjong table for a long time has become her daily life. Unexpectedly, when I went to buy groceries that day, I met a customer who offered her to transfer the renewal premium, and she didn't care about it, so she put it in her pocket, and then played mahjong and lost unconsciously. When I went home in the middle of the night, I suddenly remembered that the customer's renewal premium was lost by myself, and I struggled in my heart, and finally won the conscience by luck. The next day, we will take the initiative to collect the customer's renewal and use it. She forgot how many strokes she received. Anyway, the client believed her and didn't think much about it. It wasn't until a salesman from Gongzhou came down to promote insurance, and met her customer who said that there was an invoice for renewal payment, and the customer woke up that he only paid the money but did not get the invoice. I asked her several times and prevaricated, and finally I didn't feel at ease before I called the company. All the truth was revealed, Zhang Xia was empty in her heart and hid.

The final result of the matter was that Zhang Xia's old mother took out her coffin book to pay for her daughter, and everyone saw that they were all from the same factory, so they did not pursue legal responsibility. According to the amount, it is fully sufficient for the crime of misappropriation, possession.

Of course, at the same time, the company vigorously promotes customers to renew the first period through bank transfer, but there are always some customers who are troublesome, and some customers believe that the salesman is better than the company.

This is also a distinguishing feature of the primary market.

Many times it's not that you don't have the will to make mistakes, it's that you don't have the opportunity to make mistakes. If you have the opportunity to embezzle, embezzle, detain, or embezzle without being investigated and punished, many people will expose their unimagined side.

This is true for individuals, but also for companies.

Humanity cannot stand the test. The company is not an empty word, it is just the division of labor and cooperation that is organized by real people in a certain form and collectively carries out certain business activities according to a certain code of conduct.

Then in all the company's business activities, the human factor is still the first. No matter how many rules and regulations, no matter how much moral education, and post constraints, they are ultimately implemented, practiced and performed through people.

In 2001, the company's flagship product, investment-linked insurance sales, there were serious consequences.

In Shanghai, it is said that hundreds of customers went to the sit-in, and the result was that the government strongly intervened and demanded that Wanjia Life Insurance must solve the problem. Don't brew into a social mass incident!

In Jiangnan, it also caused a lot of disputes, and customers came to the company to quarrel a lot. In Dragon City, the stories behind many performance masters have been kicked out one by one. Some have never come to the company again, some have entered the public security bureau, and some customers have also called the door, making the company tired of dealing with these things all day.

Of course, Yu Yuanming also had a troublesome matter that bothered him, but fortunately, fundamentally he was not responsible, and the result of the later settlement was okay.

The situation has become so much strained that at the summit held at the end of the year, it is said that the chairman of the group cried in public.

He did not blame at all, but frankly admitted: On the surface, some salesmen misled customers and exaggerated profits, but in fact, the sales strategy of the headquarters was too radical. There was a problem with the direction of sales, and when something happened, it was not timely to deal with it, and the company's reputation and brand suffered a huge loss.

As a result, the chairman of the life insurance company was directly transferred, several of the company's experts in charge of investment were dismissed, and the company hired an expert from Taiwan to serve as marketing director and brand director.

Toulian has high hopes for this product, but it is to sow dragon seeds and harvest fleas. The reasons are complex, and it is not a question of one side or the other.

And it all started with a newspaper.