Text Text_192, who to talk to

Yan Xile's request for help registered at the time of appointment is "inner conflict", in fact, almost all psychological problems are manifested in inner conflicts, such as anxiety, nervousness, remorse, self-blame, loss, depression...... Wait a minute. This Dean Yan probably can't describe what kind of psychological distress he has, so he registered such a general statement.

There was a bizarre medical incident at the Affiliated Hospital of Jinghu University last week, and the time change was mainly aimed at Dean Yan, but to Yan Xile's dismay, he was not there at all.

Many universities have living quarters for faculty and staff, which are divided into two main types: one is the expert building where the university leaders and well-known experts live, and the other is the single apartment where the young staff live. Liu Feng lived in the expert building, while Ding Qi used to live in a single dormitory.

The expert building on the campus of Jinghu University has long been occupied by previous school leaders and big-name experts who became famous earlier, Yan Xile is relatively young, and there is no house when it is his turn. So he lives in a neighborhood near the school, not far away, two bus stops to Dongdaemun, if the weather is good, he can walk to work.

On this morning, Yan Xile walked out of the house as usual, as a well-known surgeon, he has both teaching tasks and medical work, this day should go to the affiliated hospital to sit on duty, it takes about 20 minutes to walk to the hospital. On the street outside the complex, a van is parked in front of a small supermarket, and someone is unloading it.

The unloading worker is the truck driver, who opens the door of the car and moves out the cartons of mineral water, canned beer, instant noodles and other cardboard boxes, and the owner of the small supermarket stands below to continue. After the goods were unloaded, the driver didn't pay attention when he got out of the car, he stood unsteadily and suddenly fell down, and happened to be seen by Yan Xile, who came from afar.

When Yan Xile got closer, he found that something was wrong, the supermarket owner wanted to help the truck driver up, but the truck driver covered his chest and ribs, his expression was very painful, and his face turned purple as if he couldn't breathe. Out of professional sensitivity, Yan Xile immediately stopped the supermarket owner from helping the driver up, gave the injured a simple check, and reminded the boss to call 120 to call an ambulance.

The fall was unfortunate and injured his ribs and caused a pneumothorax, and the condition was so serious that he was so life-threatening that it looked like he would die of breathlessness before the ambulance arrived. Dean Yan made a quick decision, took local materials in a small supermarket, and after simple disinfection, performed an emergency surgical operation of puncture and exhaust.

The ambulance arrived about twenty minutes later, and the road was a bit congested during rush hour. The owner of the hotel dialed 120, and the dispatch of the medical rescue center did not send the injured to the Affiliated Hospital of Jinghu University, but to the Jiangguan District People's Hospital in another direction according to the principle of nearby treatment and convenient transportation.

When the ambulance personnel arrived, they were also surprised, but they did not expect that someone could perform a puncture operation in time and save the life of the injured under such simple conditions. They didn't know Yan Xile, but Dean Yan reported his identity and followed the ambulance.

Yan Xile did not distrust the doctors in the district hospital, he did the emergency operation, he knew the situation best, and the injured had to be sent to the hospital for formal treatment, and he had to explain some precautions. Yan Xile is also worried that if there is an accident on the way or after the patient is sent to the hospital, not only will the patient be in danger, but he will not be able to explain it clearly.

When he arrived at the Jiangguan District People's Hospital, after confirming that the injured were no longer in danger, Yan Xile sat in the dean's room and chatted for a while before leaving, and when he arrived at the Affiliated Hospital of Jinghu University, he was already nearly three hours late.

A surgeon who saved someone's life on the way to work, although it was only a simple minor operation for Dean Yan, he was proud enough. This kind of behavior is commendable, and such people are worthy of respect.

But on this morning, something happened at the Affiliated Hospital of Jinghu University. A traumatic patient was admitted to the emergency department, but he died after resuscitation. The patient's family was saddened, but nothing else happened at the time.

Two trainee nurses on duty in the emergency room chatted privately, and one nurse said: "Dr. Wen seems to be under a lot of mental pressure, because the person has not been saved, so he hides outside to smoke, and looks depressed." ”

Another nurse said: "After all, I am still young, it seems that it is the first time I have encountered this kind of thing, it would be good if I had more experience, if it was Dean Yan, I guess it would not ...... Hey, where is Dean Yan? He's Dr. Wen's mentor. ”

The nurse from before said, "Yes, Dean Yan should be on duty today, why haven't you come until now?" Just like Dean Yan, maybe you can ......."

In fact, after Yan Xile arrived at the district hospital, he called the office, saying that he would come later if he was delayed, and the office told him that there was nothing in the hospital, so he didn't have to worry. But the two trainee nurses didn't know about this situation, and no one would specifically inform them.

It's hard to say what the conversation between these two nurses means, what they said shouldn't be that Dr. Wen's medical level is problematic, but Dr. Wen is indeed still relatively young, and he hasn't encountered too many situations before.

In fact, this reaction has nothing to do with age or experience, but more experienced people have experienced enough to know how to adjust themselves. However, these words happened to be heard by the family of the deceased, and they had another understanding of this.

There was a well-known surgeon who was supposed to be on duty at the hospital but did not come, and when the injured person was taken to the emergency room, he had to be in charge of another young doctor with no experience, so the rescue was ineffective and died...... This logic seems to be valid, not to mention that family members are in the pain of losing their loved ones and need to find a way to vent their emotions.

Dean Yan was clearly mentioned in the conversation between the two nurses, and it only took a little inquiry to find out who Dean Yan was, but he was supposed to be in the hospital that morning but did not come. There are some things that can't be assumed, but it doesn't stop people from making assumptions and finding the one that best suits them.

If Dean Yan had been present at the time, the injured might not have died, but it was Dr. Wen's inexperience and Dean Yan's unauthorized departure from his post that caused the death of the injured, so Dean Yan, Dr. Wen, and the hospital should all be held responsible...... Once the emotions are amplified, it is difficult to control them, and Yan Xile was not only complained by the family of the deceased, but also suffered various attacks.

Of course, it is impossible for the hospital to throw Dean Yan out of the pot, Dean Yan's tardiness has nothing to do with the death of the injured, let alone affect the normal work of the emergency room, of course, the hospital is not only a surgeon, even if Dean Yan is there, it will not be his turn. After reviewing the medical records and emergency surgery records, Dean Yan also firmly denied that there were any mistakes in Dr. Wen's handling.

In fact, this incident is not even a medical malpractice, and the complaint was certainly unsuccessful. But this result angered the family of the deceased, so they stabbed the matter to the media, and the main content of the dissemination was that the surgical expert left his post without authorization, and the emergency patient died after failing to resuscitate him.

Once public opinion was instigated, Dean Yan felt tremendous pressure, and he felt very powerless.

Although he could claim that he was late because he was saving people on his way to work, the statement itself felt like a defense for the wrongdoer. In fact, his tardiness had nothing to do with the patient's death, and if this point was emphasized, it would be like admitting the responsibility of the hospital and Dr. Ding, including himself, just to save his own reputation. He was left speechless.

So Dean Yan asked Ding Qi if he had watched the Jinghu News recently, referring to this incident.

The family of the deceased constructed a logic of events, which was fully supported by public opinion, and the support of public opinion once again intensified their uncontrollable emotions. They ran to the hospital and blocked the door of the director's office, trying to attack Yan Xile directly. This dramatic incident eventually subsided in another, more dramatic way.

Dean Yan rescued a truck driver on the way to work, and after the truck driver knew his identity, he also came to the hospital to thank him for saving his life, but he saw such a scene. He was also very angry and impulsive, and a phone call called a group of workers, carrying wrenches and big tongs, to beat the people who were blocking the dean's outdoor to make trouble and flee, and finally the other party called the police.

In fact, the hospital called the police first, but the police successfully dissuaded the family of the deceased, and suddenly there was another scene, and both sides of the brawl in the hospital were finally taken to the police station by the police.

But the police station is not very easy to deal with, can only try to mediate and criticize and educate both sides, although one party was beaten with a blue nose and swollen face, but did not suffer any major injuries, and finally ...... That's it. The truck drivers had the upper hand, and after walking out of the police station, they threatened each other that if they dared to find Dean Yan to make trouble unreasonably, they would be beaten once.

When encountering this kind of thing, it seems that the family of the deceased can once again rely on the power of public opinion, such as hyping up topics such as the hospital not only evading responsibility, but also hiring idle people to beat the family of the deceased. But this time, they didn't choose to do so, maybe they had calmed down, maybe there was something else, in short, in the eyes of onlookers, the situation had calmed down.

The families of the deceased are just ordinary people, and they themselves do not have the ability to manipulate public opinion, and the reason why they have been able to trigger a public opinion boom before is that this unilateral topic that can attract social attention is fermented and spread in the mass media.

But the second event doesn't seem to have much hype value. A group of people blocked the door and besieged a doctor, and the doctor saved a truck driver, who accused the doctor of not saving people on the way to work, and as a result, a group of truck drivers beat up the group, and then the police station released both sides after criticism and education.

There is nothing to stir up in this matter, and I can't find the breaking point that guides public opinion, that is, as the saying goes, it is not good to bring rhythm.

Although the situation has calmed down on the surface, Yan Xile's heart is difficult to be at peace. He was first and foremost an academic, and like many scholars, he valued reputation, prestige, and social impact. It's not that Dean Yan hasn't been in the news, but in the past, those news reports on what achievements he has made, what commendations he has received, and what activities he has participated in or attended, and there is not much public attention.

This is the first time that he has become the object of public opinion, and in a very negative image, it is like a collapse of the evaluation of life. After an intellectual has made academic achievements, he is often very concerned about whether he can have a good social image, so this kind of encounter is especially Yan Xile, and he has no place to reason.

Yan Xile has been insomnia for almost a week, but in the school and hospital, he still pretends to be indifferent, not wanting others to see what kind of mental burden he has. At least in his social circle, no one criticized him, all the expressions were condolences, and the school leaders made it clear to him that he was not at fault in this incident and that his act of saving people should be commended.

But Yan Xile himself tried to avoid mentioning saving people on the way to work, because it would remind him of more unpleasant and even unacceptable things.

After listening to Dean Yan's story, Ding Qi also secretly sighed, Dean Yan's psychological problem is indeed an inner conflict, and it may be the most serious one, the conflict between the life philosophy and social reality. Although Dr. Yan is a surgeon, he also understands psychology, but he cannot solve the pressure from the "self".

Ding Qi smiled as gently as he could: "Dean Yan, you actually know very well what is right and wrong. If anyone wants to say anything, I'm afraid you know it. But it's the inner conflict that can't be resolved, that's why you came to me. ”

Yan Xile smiled: "Yes, I also know a little bit about psychology, in fact, I came today to talk to you and relieve the depression in my chest." ”

Ding Qi: "You really didn't save the wrong person, that truck driver is very righteous! I'm just a little curious, how can he call a group of truck drivers with a phone call, and still be able to help him do it together?"

It seems to be a simple chat, Ding Qi's expression and tone are very relaxed, but his spirit is highly focused, and his brain is also running rapidly. The amount of information in this series of events was too large, and he was also looking for the most suitable entry point for the conversation in the process of establishing his mental book, and it seemed that he talked about this topic very casually.

Yan Xile smiled again: "Xiaoding, you don't know much about the situation, and I only found out later." This group of truck drivers used to be owned by a state-owned fleet, but the company was acquired and they were laid off. The driver surnamed Bu was originally the captain of the team, and he also had a bit to do with resources, so he pulled the team out to engage in freight transportation and joined a logistics company.

They usually use walkie-talkies to contact them on the road, and when they encounter something, they will call out, and the drivers who are free will rush over, and there are more than 20 cars in total. Xiaobu is the head of this group, and he usually drives a delivery car, which is very appealing......"

Ding Qi: "Oh, I see, this person is really good!"

Dean Yan nodded and agreed, "Yes, I think so too." ”

Ding Qi's words changed and said: "Since Dean Yan understands everything, I am afraid that I don't want me to ask you questions when I come here today, the matter itself is very clear, you have a question that you want to ask me, right?"

Dean Yan: "Yes, yes, I really want to ask you, the expert, a few questions. ”

Ding Qi: "I don't dare to be an expert, I am also your student, you can ask if you have any questions." ”

Dean Yan: "Then tell me, should I punish myself, even if it is a punishment for being late?"

According to the general practice, if a unit like this has a very influential incident, someone usually has to take responsibility, which is the saying goes. But this time, no one could say that Dean Yan had any responsibility, and everyone said words of comfort. President Yan also resolutely protected Dr. Wen within the hospital, and did not let Dr. Wen take any responsibility, and did not even deduct the performance bonus for the month.

But Dean Yan was late that day, and he was not there for almost the whole morning. The family of the deceased complained that he had left his post without permission, and although this complaint was unreasonable and was not accepted, Dean Yan was still apprehensive in his heart. Although he saved people on the way to work, being late is being late, and at least a bonus should be deducted, right?

But who can make such a decision? Actually, it is the dean who has the final say. If it happened to other doctors, what to do with it must have been decided by Dean Yan, but this time it happened to him.

If you don't deal with yourself at all, Dean Yan feels that it is not enough to lead by example, but if you really deal with it like this, Dean Yan feels that it is too deliberate. For such a big thing, it is too easy to punish yourself for being late afterwards, and it seems to be a deliberate gesture of selling fame and reputation, which will cause more discussions.

Ding Qi smiled: "If the person concerned is not you, but another doctor in the hospital, will you punish him for being late?"

Dean Yan shook his head: "Of course not! If he encounters a sudden accident on the way to work, there is neither subjective intention, nor can he predict it in advance, and he can not be punished for being late, not to mention that he should do so. Since I have the authority not to punish him, then I will definitely not punish him for being late. ”

Ding Qi concluded at the right time: "So your question is actually how to face yourself, face yourself who has encountered all this. You are both a party and an audience, and at the same time you are imagining a larger audience. You seem to care a lot about what others think of you, but in fact, what you struggle with is the contradiction between self-evaluation and external judgment, which is the source of inner conflict. ”

Yan Xile, as the dean, will not punish himself for being late this time, which is actually a trivial matter, and I am afraid that no one else will care. If it was really his desertion that caused the death of the injured, could it be solved by just a late punishment? But Dean Yan always felt that he should do something, but he didn't know exactly what to do, and this feeling was very distressing.

It is understandable that an academic expert cherishes his reputation and wants to have a good image, and he wants to try to redeem it in some way. But through such a small question, it can be seen that his self-awareness has been shaken, and he clearly knows what to do with a thing, but he is not so sure.

In fact, most people can see or understand such problems, but many times they know that there is no way to solve them, and persuasion has no effect. Dean Yan found here, not to ask Ding Qi to evaluate who was right or wrong. And Ding Qi's responsibility is to restore his peace, so that when this old man walks out of the psychological clinic, his heart will no longer be troubled.

Dean Yan nodded when he heard this: "Yes, just like you said, I know the truth, but I am very uneasy. To tell you the truth, I often feel very weak these days, and I tell myself that I should be strong in the face, but I still feel weak...... Tell me, what do I have to be ill-intentioned?"

Ding Qi: "Dean Yan, you seem to have misunderstood the word strong, being strong is not about being physically strong, nor is it stubbornly thinking that you are right and don't care about the eyes of others. It must first have a clear, sober, reasonable and healthy self-awareness, and implement it into the behavior to abide by and adhere to, which is a kind of volitional quality. ”

Dean Yan: "Xiao Ding, what do you think I should do? How can I get out of this state? If a surgeon is very confused, he is not suitable for surgery on stage, and I am often a little distracted even when I give lectures. ”

Ding Qi thought for a while and said, "Dean Yan, let me tell you a story, a child's story." You are not the same people, and you are not experiencing the same thing, but the nature of the problem can be referred to, and he is also plagued by inner conflict......"