Chapter 487 Global Replacement Plan

The strawberry company obviously didn't take this matter too seriously, but after all, it was a consumer in the United States, and after they went to contact the consumer in private, they negotiated an agreement to compensate for it, and took the exploded mobile phone back.

An accidental mobile phone explosion incident is really nothing, and netizens also believe that it is caused by improper use by consumers, charging for too long or other reasons, after all, the quality of strawberries has always been good.

None of the Strawberry Company and netizens would have thought that the explosion of this mobile phone was not an isolated case, and would become a historic event in the future, and it would be called 'the first explosion of strawberries'!

A few days later, just as the effects of the first strawberry explosion incident gradually subsided, the second case of the Berry Maniac 7 explosion occurred in the United States! A consumer put her mobile phone in her bag without using it, and her mobile phone exploded and burned her bag through a big hole!

Sensing that something was wrong, the strawberry company immediately issued a statement saying that there was no problem with the quality of the strawberries and that their quality department would seriously investigate the real causes of the two accidents.

When a high-level person of the strawberry company was interviewed by reporters, he implied in his words that it was a competitor or a business enemy who secretly instructed some consumers to buy some consumers to sabotage.

After seeing this report, the two consumers who exploded their mobile phones were furious, they said that they were not instructed by anyone, let alone the instigation and bribery of Wang Qian, a public enemy of the West, and the irresponsible remarks of strawberry executives disgraced their reputations, and the two consumers decided to resort to the court to protect their legitimate rights and reputation.

Strawberry told the media that they had reported to the police and asked the police to intervene in the investigation of whether the two draft berry phone explosions were instigated, and they even bribed reporters to claim in the media that this was Wang Qian's conspiracy, in order to retaliate for Strawberry to remove all Weixin products from the shelves.

This matter began to be discussed on the Internet, and most people thought that Strawberry's mobile phone would not have such a low-end failure, and felt that all this should be instructed by someone to secretly blackmail the Strawberry Company.

And it is very likely that Wang Qian did it.

There are also some netizens who don't think it's a big deal to see the excitement, and spread the news of the explosion of strawberry mobile phones in various posts on the Internet, and the strawberry company said that they will investigate the legal responsibility of these netizens who post for unknown reasons to damage the reputation of the strawberry company.

What happened in the next two days was not expected by netizens and the strawberry company.

In the next two days, there were a total of 35 reports of strawberry mobile phone battery burning in the United States! Britain, France, and Germany have successively appeared in strawberry mobile phone explosions!

Consumers are annoyed by Strawberry's 'Wang Qian conspiracy theory'. Among them, several consumers claimed that they also believed the strawberry company's statement at the beginning, thinking that Wang Qian, a public enemy of the West, spent money to buy it and deliberately instructed some consumers to create the illusion of a strawberry mobile phone explosion in retaliation against the strawberry company, but they didn't expect that the strawberries in their hands exploded for no reason!

After the development of the situation to this point, the global strawberry consumers began to panic, a large number of phone calls into the Strawberry Company to ask for a reasonable explanation, the Strawberry Company was forced to reluctantly, decided to suspend the sales of the Berry Crazy 7 mobile phone in ten countries, and the global replacement plan, but excluded the Chinese market.

Users in the United States and nine other Western countries can use the purchased Berry Maniac 7 to get a new phone. In addition, the head of the mobile phone department of Strawberry Company told the public that Strawberry Company will follow all explosions to the end to determine whether it is a human frame-up or a quality accident.

Over the next three days, the situation did not subside, and an accident occurred on a larger scale, when an Otaglian consumer put his Berry Maniac 7 next to his hotel bed to charge, only to have an unfortunate explosion, destroying his mobile phone and burning out the hotel linen and carpet.

The most terrible thing is that the senior staff of the strawberry company, who implied that it was a competitor or a business enemy, Wang Qian and others, secretly instructed some consumers to sabotage, when they stopped and entered the gas station to refuel, the strawberry mobile phone in their hands that was not on the phone suddenly exploded, causing the palm to be blown up, the oil gun to catch fire and be seriously burned and sent to the intensive care unit!

Public opinion was in an uproar, could it be that this high-level personnel of the strawberry company was also bought off by Wang Qian? And he was bought off in such a way that he suffered extremely severe burns? Is it unreasonable? Isn't it okay for Strawberry to beat himself in the face like this?

In the past three days, in addition to the above two serious accidents, more than 90 explosions have occurred in various parts of the country, and the Federal Aviation Administration of the United States has advised civil aviation passengers not to use the Crazy 7 mobile phone on the plane, or to charge it.

Subsequently, Strawberry began to cooperate with the Consumer Product Safety Committee of the United States, and issued a comprehensive recall order for Crazy 7 in the United States. In addition to the Federal Aviation Administration of the United States, the transportation departments and airlines of China HNA Group, Japan, Xinjiapo, Odaiya, Pakistan and other countries have also banned Aimad 7: including prohibiting the power supply and charging, and not accepting checked baggage.

The explosion incident for nearly half a month continued to be exposed, and the stock price of strawberries also continued to fall. Strawberry plunged 5% in early trading and then fell as much as 9%, according to media reports, the biggest drop in Strawberry's share price in a decade.

In order to urgently maintain Strawberry's reputation and prevent more explosions from happening, Strawberry pushed a system upgrade prompt to the Crazy 7, prompting that the charging limit is 60%, and do not continue charging after 60%.

Domestic public opinion is also in an uproar, strawberry users are even more frightened, worried that the mobile phone in their hands suddenly turned into a bomb, but strawberry still has not begun the recall plan of the Chinese market, when the media reporter asked about the situation of the Chinese market, the strawberry company replied that the strawberry mobile phone batch in China is different, it is very safe, and there is no need to replace it.

Just when the strawberry company swore to ensure that Huaguo's strawberry mobile phones were very safe and did not need to be recalled, the first explosion of Berry Crazy 7 occurred in Huaguo

A netizen 'Chihua Dad' broke the news in the post bar, saying that his arrival of the national version of Love Crazy 7 suddenly exploded, he described in the original post: Sitting on the bed and playing with the mobile phone suddenly had a black screen for no reason! At that time, the mobile phone was not charging, and the screen suddenly went black during use, and then the body shook, and the mobile phone exploded after being thrown aside, but fortunately there was no injury. The photo shows that most of the left side of the phone's screen has burn marks, and the middle position is charred black, but the screen is not broken.

This netizen's revelation exploded on the Internet, and netizens chose their positions one after another, some thought it was an accidental accident, some thought it was malicious hype by netizens, some thought it was behind Wang Qian's Weixin company, and some netizens thought that strawberries should stop producing Aicrazy 7 mobile phones when there have been so many explosions caused by the use of Aimad 7 in the world, and start recalling the Chinese market equally.

The discussion on the Huaguo Internet became more and more intense, and some fruit fans linked the domestic version of the strawberry explosion news with Weixin and Wang Qian, claiming that the incident was planned by Wang Qian and Weixin behind the scenes to retaliate against Strawberry. Weixin said that the matter had nothing to do with Weixin and reserved the right to pursue the rumor-mongers in accordance with the law.

The next day, the second bombing of Hwakoku took place.

The user said that the explosion of the phone occurred at 9 p.m., when it was only her and her husband who were at home.

"The explosion was in our room, and as soon as my husband felt that something was wrong, he immediately threw it on the bed and threw it directly, all of it was sizzle, all white smoke, and the stench was only known if I had experienced it. ”

In response to the two explosions of the Berry Crazy 7 mobile phone, Strawberry Company issued a statement, claiming that it had conducted a detailed analysis of the product through the Strawberry Electronics Research Institute and the Quality Inspection Center Department, and inferred that the damage to the product was caused by external heating.

Later, the BBC reported on the TV program that Strawberry recalled two mobile phones, and the results of the analysis of the products through X-ray and CT showed that traces of deliberate heating on the outside of the battery were found, and the report also said that Strawberry suspected that this was a vicious act of Chinese consumers to defraud high compensation, and was discussing criminal prosecution and other legal responses to the two Chinese consumers who advocated the hypocritical explosion.

At the same time, they deeply suspect that these two incidents are related to the fact that Weixin was removed from the shelves of all products by Strawberry.

Regarding the strawberry statement and the distorted reports of the Chinese media, the mobile phone user in Huhai City, who had the second explosion, expressed great anger: "We are very angry, because the mobile phone is still in our country, in our hands, but they even said that both mobile phones have been tested." I'm definitely going to pass the legal weapon, it's not that simple!"

This consumer's statement has aroused great concern among consumers in China. Because previously, a netizen who claimed to be a friend of the first mobile phone explosion consumer 'Chihua Dad', posted on Tieba claiming: "All my friend's personal privacy strawberry company has mastered, basically has been soft controlled, and the evidence has also been forcibly taken away, he can't explain the facts, every word he says is bad for strawberry, the personal safety of himself and his family cannot be guaranteed, and a strong psychological barrier causes him to be silent, including silence to me." ”

On the Internet, many Chinese consumers began to express their dissatisfaction with the way Strawberry handled the two mobile phone explosions. They believe that Strawberry had just declared that mobile phones in the Chinese market were safe, and as a result, there were two explosions, which greatly reduced consumers' trust in Strawberry;

After the explosion, Strawberry should have tested the two phones with a third-party authority, rather than testing them behind closed doors in their own laboratories and then concluding that external heating caused the explosion.