No. 076 think about the chain of responsibility, and the primary and secondary responsibilities of the team leader

Sunday, February 27, 2012, gloomy and cold (continued from previous page). It is everyone's responsibility to explain me from a literal point of view.

β—† I also want to say that you are definitely not intellectual, you are not omnipotent. Business, marketing, procurement, outsourcing, property management, shipping and transportation, section chiefs, team leaders, squad leaders, I dare to say that none of you are omnipotent, and none of you are capable of moving mountains.

β—£ I also want to ask myself: is it necessary for the production management to become a roadblock for the salesman?

β—£The delivery date is only in the business, is it necessary to take care of the three mountains that are on the delivery date? You are stuck there, who are you offending people for?

β—£ The delivery date is the business to the customer, not the factory to the business, it is he who makes the decision, and the brick should not be the production management, right?

D). To sort out the complicated attribution of responsibility, we must return to my original, find out the fundamental, just like the analysis in the article "Sinking Boat Demolition 2", first make those words clear, and then talk about management.

β—£ Return to my original, and the responsibility becomes simple and clear. The production management is only responsible for arranging production, the preparation of materials is a matter of procurement, the business only needs to ask for goods from the finished product group, the finished product shipment group only needs to chase the assembly order, the assembly only needs to ask the property management for materials, the property management to the engineering manufacturing department to semi-finished products, to the procurement of foreign products, the outsourcing will ask the manufacturing department for the single-stage before the outsourced processing parts, and the output of the manufacturing department is the scheduling and documents of the production management.

β—£ The latter type of work is the customer, you only need to be responsible for the latter link of the work, and only require the previous link of the project to be responsible for you, and you don't have to bear other responsibilities. No one has to stretch their hands too long, the responsibility of the upper and lower projects is within your reach, and no one needs to ask for anything from a single link, it's as simple as that.

β—£ Someone is reaching out in the back ring of everyone, and they can't slack off if they want to. It is his responsibility to meet the latter link, and if he wants to meet the latter link, he must take the initiative to make requirements for the previous link. Everyone is urged, everyone has to be urged, the requirement for the former ring is management, and the satisfaction of the latter link is the credit. It's that simple, but in reality it's so complicated!

β—£ Sort it out, it's very simple, it's messy, it's complicated, the more chaotic it is, the more complicated it is, the more chaotic it is. It's so important to get things straight.

β—£ One ring is linked to one ring, can the ninth ring be buckled to the seventh ring, can the twelfth ring be buckled? It is impossible in the chain, but it is very common in the responsibility process of the enterprise. It is not uncommon to buckle the wrong hat and hit the wrong stick and disrupt the beat. The level of management lies in doing a good job in the chain of responsibility, not only can each chain be smooth, but also can not be disturbed with each other. Entanglement is a taboo in the chain and a taboo in the division of responsibilities.

β—£ Disconnection is another taboo in the chain of responsibility. If one section is taken off, the chain will not be formed. This can be seen at a glance in the real thing, but in the division of responsibilities, it is disjointed everywhere and does not connect with each other. For example, Taiwan-funded enterprises, especially listed companies, are accustomed to independently accounting for profits and losses on a case-by-course basis, and they have inadvertently divided each course into a separate island that Toyota said, and there is no way to link the various groups that cross the course. The previous engineering group does not have to be directly responsible for the next engineering group, and the next engineering group does not directly request the next engineering group, but waits for the receipt and inspection of the material staff or turnover personnel...... It could have been solved quickly by direct dialogue between the two team leaders, but it was a big circle, the information was added and subtracted layer by layer, and the slippery cavity was changed, not to mention, a lot of time was wasted, and the output value per person per hour was about 200, because it was not uncommon to lose more than 10,000 yuan because of the difference of one or two hours.

β—£ The solution I have long had a case: if it is to be on the same chain, it must be buckled, there must be a section of crossover and riveting, the responsibility is not disjointed, and the chain is not a slip chain - the method is: every team leader, but also the deputy leader of the previous ring engineering group, taking into account the two groups, the responsibility has the main and secondary, and it is the responsibility of the same person. If the group is like this, the class can be like this, and the class can be even more so, isn't this interlocking?

β–² Guarantee time, quantity, quality, full participation, this is the implementation of the comprehensive stimulation theory. It is also "the 'wave hitting the wave' pattern of the back wave catching up with the front wave" (see page 176 of this diary; see page 026 of the second volume of the Love Boat). It was only here that I wrote the case that I had thought out a long time ago!

β–² From everyone is not responsible, or the responsibility is not clear, return to everyone is responsible, full delivery management + full quality management + full quantity management If + full salary management, the responsibility management can be realized one by one, the previous ring and the back ring one main time, mutual management, can fully stimulate the benefits.

β–² Not much to say, I always thought it was very important, but others didn't think it was a fart. That's why I'm living like this.

PS: Congratulations on your growth to eighteen votes, your contribution to the author is even greater, and all the authors who have benefited will thank you. It's just that there is too little communication, even if we don't know each other, it's me and you, and we are more book lovers. We are here for books, not for book lovers, how much difference there is, those of us who only love books, are too lazy to calculate.