Chapter 0009 - Super Clean
Seeing that the waiter and the guest were about to go down, Su Yang stepped forward and apologized to the guest.
asked the waiter to change a new set of bed sheets and covers, and the room fee was discounted by 20%, which made the young man's face much better.
"It's not dirty, there's nothing to change. ”
Looking at the waiter who was reluctant to change the bed sheets and was covered, Su Yang's brows furrowed together: "No matter how the boss ordered the rules before, but from now on, all guest room bed sheets and bath towels must be changed one by one." ”
The chubby waitress in her 40s looked at Su Yang with a neurotic look: "Little boss, do you know how much it costs to change a set of bed sheets, quilt covers, towels and bath towels? I'm saving you money." ”
Of course Su Yang knew.
Last night, he made up a lot of hotel knowledge, a double bed standard room needs 20 yuan for a wash, and a large bed room costs 15 yuan.
This is still a relatively general washing company.
If all 25 rooms are full, and the daily washing rate reaches 80%, it will cost more than 10,000 yuan a month.
That's a lot of expense.
Therefore, in order to save money, many small hotels turn over the bed sheets and quilts that are not very dirty and continue to use them for the next guest.
But if you continue to do this, unless you are going to kill outsiders, the locals will never come again after they find out.
"Some money can be saved, but saving in this area will ruin the reputation of the hotel. From today onwards, guests will be changing from day to time. If you are staying for a stay, if you are not staying at a special rate, you must change it if you request a new one. ”
Su Yang remembered that he lived in the Hanting chain hotel, and if he renewed the lease, he could ask for a new bed sheet cover.
Also, if the guest finds fault, he must admit his mistake and apologize, instead of scolding the guest. ”
Before Su Yang said to change the sheets and covers, although the waiter was not convinced, he could still accept it.
But when Su Yang said that he wanted to apologize to the guest, the waiter immediately blew up.
"What? Do you want me to apologize to him? Boss, I'm here to work, why do you want me to apologize to others. ”
Su Yang was a little funny: "Isn't it natural to apologize for doing something wrong?"
"No way. I'm as old as my mother, if you want me to me, I'll keep doing it, and if you don't let me me, I'll leave. ”
After speaking, the fat woman waitress snorted coldly at Su Yang.
Ooh.
Su Yang is wondering, a waiter who has done something wrong, still has such a big confidence to go against himself?
Wang Lian was on the side, and she didn't know what Su Yang was thinking, so she immediately stepped forward.
"Boss, at the end of the year, many outsiders have to go back to their hometowns, and waiters are not easy to recruit. If you quit her, you may not be able to recruit someone until the next year. ”
No wonder so confident.
Nanjin Hotel is such a waiter, if she leaves, the entire hotel will be paralyzed, unless Su Yang, who is the boss, personally goes into battle as a waiter.
And in general, no boss will do such tiring work.
"So, in the future, when you encounter this situation, you still have to fight with the guests?"
Su Yang's voice froze.
If you want to run a good hotel, you must not have this kind of prickly waiter.
Otherwise, the occupancy rate that I have worked so hard to pull up will be bad by this kind of person.
The fat woman originally looked down on Su Yang as a young man, but when she saw Su Yang's face, she felt a little cold, although she felt that the situation was not very good. But in her mind, now Nanjin Hotel can't do without herself at all.
As for the new year, I don't plan to do it here.
"I don't have the habit of apologizing to people, what's wrong, picking and choosing, it's all for the habitual ......"
"Alright. Su Yang waved his hand and interrupted the fat woman's chatter, "Pay and leave." ”
"Huh?"
Whether it was the fat woman waitress or Wang Lian, they were all dumbfounded.
The fat woman waitress was in disbelief, she didn't expect this new boss to actually fire herself.
As for Wang Lian, it is also strange, it seems that the boss was a very shrewd person before, why is he so arbitrary now, if the waiter leaves, then there will really be no one to clean up, and the consequences will be unimaginable.
"I said it, check out and leave. Xiaolian, give her yesterday's salary. ”
Su Yang's words made the fat woman waiter stunned for a moment, and immediately scolded casually, and demanded that Su Yang must pay the 2,000 yuan salary he had worked before.
She knew that Su Yang was the nephew of the former boss, and scolded Su Yang for colluding with his third uncle and cheating himself as a little waiter, which was simply inhumane.
Then he began to go wild, and even smashed the walkie-talkie on the ground and smashed it to pieces.
Wang Lian, who was going to the front desk to get the money, looked at the waiter and said angrily: "Didn't you get your salary the day before yesterday?" ”
As soon as Su Yang heard it, he understood what was going on.
This woman wanted to blackmail herself a sum of money by the way when she was fired.
"This walkie-talkie costs more than 100 yuan, and you have now begun to destroy the hotel's finances, and just now you tried to extort 2,000 yuan, with the amount you extorted, not only to detain, but also to fine. Xiaolian, call 110 to call the police. ”
"Hu, nonsense, when did I blackmail you?"
When the fat woman heard that she was going to call the police, she was immediately startled, and her voice did not have the confidence she had before.
Su Yang pointed to the camera above his head: "There is surveillance everywhere here, you will know it when you check it." ”
"I, I didn't say that. Isn't it just that I don't go to work anymore, I'm too lazy to work here. ”
This fat woman didn't dare to go wild anymore, took off her work clothes in a panic, and didn't even dare to ask for the salary she went to work yesterday, so she ran away.
But after running out, the fat woman stood outside the door and cursed viciously: "Bah, the older child really thinks he is a cow? Now there is a shortage of people everywhere in the hotel, and the old lady has people to ask for it wherever she goes." The old lady is sitting outside today, more than a dozen rooms check out, see what you do, and I will definitely come out and beg me later. ”
After saying that, the fat woman didn't go anywhere, but sat down on a seat in a small square in front of the building.
Looking at the fat woman sitting outside, Wang Lian looked at Su Yang with a smile: "Boss, do you still call the police?"
Of course, Su Yang will not really call the police, the walkie-talkie is originally an old dozens of yuan, which should be worth yesterday's salary.
"No, you go print an ad for a waiter and stick it outside the hotel. ”
Wang Lian nodded: "Boss, the post can be posted, but it will be difficult to recruit waiters for a while, and there are still a lot of checkouts this morning, what should I do?"
While talking, sure enough, there was a room where the guest was pulling his suitcase out and checking out.
"You go to the front desk, I'll clean the room. ”
Su Yang's words made Wang Lian a little surprised, not to mention that Su Yang's third uncle was the master who cleaned the room and didn't even bother to pick up cigarette butts when they fell on the ground.
The gap between uncle and nephew is really not ordinarily big.
Wang Lian glanced at Su Yang worriedly, she stayed in 19 rooms last night, and it didn't seem that there was anything to continue her stay, which meant that these rooms had to be cleaned.
"Then boss, take it easy, and I'll help you ask if any friends have introduced you as a waiter. ”
Su Yang nodded: "Okay." If you can recruit a waiter with a good attitude and a serious work, you won't have to lose the money you bet on Jiang Youtuan today. ”
"Ah, thank you, boss, I'm going to help you get in touch. I'm going to go out today, and I'll help you find a waiter. ”
Although Jiang Youtuan has only 4 orders so far, Wang Lian is not stupid, today he is sure that Jiang Youtuan's orders must be more than 15, and he will pay at least 500 yuan to the boss.
The charm of money is really great.
Su Yang smiled, picked up the mop that had been thrown on the ground before, and walked to the room.
Remove bed sheets and covers, clean up, flush toilets and toilets.
After all, it was the first time, and Su Yang really struggled to get it, just like how the newly changed sheets were pressed under the mattress, and how could they be smoothed, sometimes Su Yang had to ask Wang Lian.
After tossing for half an hour, Su Yang, who was sweating profusely, completely cleaned a room.
But it's only slightly cleaner.
After all, Nanjin Hotel is an old hotel, whether it is tables, chairs, floors or cups, etc., they are already very old, and no matter how serious you clean, you can only do that.
It looks dirty and old.
Bite!
After Su Yang finished cleaning the room, the mobile phone shook.
"Congratulations on unlocking the hidden feature of the super hotel - super cleanliness: your hotel staff will have a super clean effect when cleaning the room, and no guest will be able to find fault with the cleanliness and the mood will be happy. ”
Wow!!
After Su Yang finished reading the introduction of super cleanliness, the slightly clean room that he had cleaned just now suddenly flashed with a faint white light.
The dirty old furniture, the floors, the tiles, the cups, and even the windows, the whole room instantly became super clean, as if the room had been washed with detergent, with a kind of bulinbulin shiny.
Moreover, it also has a faint floral scent.
"So clean...... Boss, have you changed your furniture? God, how can you clean it so cleanly, and the air in the room is also very good, faint and not greasy. This 120 standard room is no problem to sell for 150 yuan now. ”
Wang Lian, who was desperately trying to pull down her cheeks and look for a waiter everywhere, was completely shocked when she just ran outside the guest room.
She knows how dirty and old the guest rooms of Nanjin Hotel are.
But now, although it is still old furniture, it looks super clean, and the cleanliness makes people feel beautiful and happy.
Moreover, there is not a trace of dust left.
Wang Lian didn't dare to believe it, and touched the cabinet, and even the TV, which used to be thick with dust.
Now my fingers are still as white as snow.
Sell for 150 yuan.
was shouted by Wang Lian, and Su Yang's heart was also moved.
"Do you think this house price can really be sold for 150 yuan, and someone will live in it?"
Wang Lian was still in shock, and immediately nodded when she heard this: "Boss, it's absolutely no problem." I used to live in a 150 room that was so clean, and I was in a happy mood in this room. I show guests this kind of room and am absolutely confident that they will stay. ”
Su Yang also wanted to raise the price for a long time, and only by raising the price could he make more money.
"Xiaolian, go and raise the group purchase price, 150 yuan for a standard room and 130 yuan for a double room. The market price also comes according to this. ”
After speaking, Su Yang remembered that Wang Lian had come to find him: "By the way, what are you looking for me?"
Wang Lian also patted her little head: "Boss, look at me who is surprised, I have forgotten my business." The old man Wu of the property said that the building has promised to reduce the price to 7,000 yuan to lease the neon billboard on the roof to us, and asked when you will sign the contract. ”
7,000 yuan, which is less than Su Yang's previous estimate of eight or nine thousand.
It seems that his 2 packs of soft China made Old Man Wu add fuel and vinegar to the hotel business. The building was also afraid that it would close its doors, so it was directly reduced from 10,000 to 7,000.
But if you let Old Man Wu know that he stayed in 19 rooms last night, and it may be more today, it is estimated that he will be completely dumbfounded.