The customer talked for a long time, and Xi Ming ended with an "oh" every time.

Hearing that the newcomer next to him listened to the customer for a long time, he just replied with the word "oh", as the newcomer's master, Wang Fang leaned over to listen to what the customer was saying.

Xi Ming smelled a woman's fragrance, only a few centimeters away from him.

It turned out that the master came over to listen to himself on the phone.

This Master Wang Fang is so close to himself, he is almost breathing, Xi Ming gathered his mind, he is not shocked in this world, and he can still remain calm, and then tell this customer that the problem he talked about, we will definitely respond to our company leaders, and strive to improve our software and hardware as soon as possible, otherwise you will suffer unnecessary losses. ”

Master Wang Fang nodded with satisfaction, and then turned his head and left, the child can be taught, can adapt to changes, and is a piece of material for customer service.

The user's problems are various, and Xi Ming feels that the day of the customer service department is a day of chaos.

He found that there were indeed many problems with Xiongbai now.

He paid attention to every question.

Some problems cannot be solved by technology and products now, but in the future, Xiongbai will improve and progress every day, and many customer service staff are now trying to appease those impatient customers.

When people stand at a high place, they always look at how much the company's market value is, how much money they make this year, and the overall operation of the company.

But now many companies treat employees are not so good, and the implementation of every step of the company is based on these grassroots employees, without grassroots employees, there is no magnificent pyramid, the top is so spectacular, that is also the bottom of the thick foundation to have the top of the pyramid of the golden dazzling.

In the morning, the female customer service staff behaved very conscientiously.

However, when I went to work in the afternoon, those women answered the phone while they were free, and they didn't stop when they were free.

The contrast is not ordinary!

Twitter.

To what extent did Xi Ming hear them chatting, and some girls came out to say that the woman's period was a few days in advance, which completely ignored the existence of him, a male customer service.

Do you want this kind of woman's period, the matter of the eldest aunt is also discussed at work, Xi Ming listened to tens of millions of alpacas running wildly.

Among them, Zhang's parents and Li Jiaxiao also came out in a while.

Are they a different person?

Why are they "reborn" one by one?

In the morning, they all answered the phone seriously and solved the problem very seriously, which made the big boss's Ximing feel that this group of grassroots customer service was very good, but this afternoon was simply a day and a place, as if the director of the customer service department was not there in the afternoon, and everyone began to herd sheep.

From two o'clock in the afternoon, from time to time, a few people answered a few phone calls and began to chat and gossip, who and who is doing today, what did he say wrong, and a customer is really a brainless idiot, or quietly said bad things about the supervisor.

In Xi Ming's opinion, it is obviously a little sesame, and it is very exaggerated by these women.

What a group of women.

Big head.

At half past five o'clock in the afternoon, the phone rang again, the customer service were reluctant to pick up the phone, and then the phone line was pulled out, today's customer service work ended, followed by a half-hour summary, the customer's problems were summarized, and the major upward response was generally handed over to the engineer and processed in the background.

I still want to call those problem customers, and I will continue to solve them tomorrow.

People are not machines always have to rest and live, many problems, those people can actually query the website and APP themselves, many people do not get through the phone, and they will also inquire how to solve it, but many people would rather call customer service to ask, rather than inquire themselves.

Yang Lanxiang, the customer service supervisor, arrived at the office.

Everyone seriously exchanged views on today's work again.

These female customer service workers seem to have returned to the serious work they had in the morning.

Yang Lanxiang, the director of the customer service department of Xia Shixiongbai bicycle sharing company, is a thirty-four or five-year woman, the oldest in this group of women, and many of the other women are college students who have just graduated for one or two years, and they are very young.

Director Yang wore heavy makeup.

The smell of the smell on his body chokes people's noses.

For a male customer service from her department, Yang Lanxiang didn't know how many days this man could do.

However, scarcity is expensive.

It's not bad to have a man.

Men and women work, and they don't get tired of matching.

"Newcomer, what's your name. ”

"My name is Xi Ming. Xi Ming said with a smile.

Xi Ming's reaction to Director Yang was that this person looked like a good guy, maybe he could do it under his own tutelage.

"Hehe, welcome to your newcomer, our customer service department, I'm really happy to have a boy, this makes me happy to death, newcomer, are you married. ”

"Hehe, Director, not yet. ”

"Haha, many of our girls are still single, you can seize the opportunity, other places are more monks and less meat, we have enough meat here, hehe." ”

"I ......" Xi Ming wanted to say that he had a partner, but he was interrupted.

"You don't have to be shy, that Xiao Wu, Xiao Sun, Xiao Jie, but they are all beauties in our customer service department. ”

Later, at the request of Director Yang of the customer service department, Xi Ming made another self-introduction before everyone got off work.

Then Xi Ming also began to get to know some beauties from the customer service department in addition to the master Wang Fang.

The next day, Xi Ming started his official work.

Say hello to everyone and do today's customer service work.

Today, Xiongbai shared bicycle Xia City Branch ushered in two newcomers, that is, Gao Lei, the relative of the general manager of the Xia City Branch who cut Hu Ximing's operation commissioner post that day, and Gao Lei's girlfriend Shu Qinyun.

saw my cousin Gao Lei, and saw her girlfriend Shu Qinyun, tsk, this cousin is really blessed, that girlfriend is really fashionable and beautiful, with white skin and blush.

Gao Lei was assigned to the operation department.

At this time, the manager of the personnel department led Shu Qinyun to the customer service department.

Shu Qinyun and Gao Lei listened to their cousin say that as long as they work in the company for a period of time, when they are familiar with it, they will train them to become management, one is the head of the customer service department, and the other is the head of the operation department.

The two young men are now ambitious and ready to do something big.

They came to this Xia City Xiongbai branch, and there was no stage fright at all.

Both of them listened to the elders of the family, everything is according to the cousin, he is their backstage, and they are not afraid of anyone in the company.

Therefore, after entering the customer service department, Shu Qinyun did not look like a humble newcomer, but looked high.

"Director Yang, this is the newcomer Shu Qinyun, I handed her over to you, take her well, the general manager specially took care of her. Hearing the personnel manager speak for him, Director Yang frowned without a trace.

"Nepotism. ”

The newcomer in front of him looked like he was at eye level with himself, and he didn't know humility at all, this newcomer ......

The newcomer doesn't know how to be polite, and he doesn't look like a newcomer, which makes Director Yang not like it very much.