Chapter 60: The Little Manager
Wang Ran and Sun Liyan tried the taste of the spicy pot again, and sure enough, as Wang Xuejun said, the taste of the spicy pot was a little more exciting than the clear soup pot. As an important town in the north, Bincheng people here have a heavier taste for eating, and this spicy pot is more acceptable to eat.
Although it is not as spicy as SC hot pot, after eating it for a long time, Wang Ran still feels that his mouth is about to burst into flames. The two 3-horse cabinet air conditioners in the store were blowing cold air, and Wang Ran was still sweating profusely.
At this moment, Wu Juan, the little waiter who had just ordered, ran over and brought three hot towels to the three of them. At this time, the store was already full, and there was already a queue at the door. The waiter handed over the towel and smiled apologetically, and then trotted all the way to serve the other customers.
Sun Liyan took a warm towel and put it on her face, wiped her face and neck, and felt a burst of coolness. Looking down, the desktop was already in shambles.
When Wang Xuejun ordered, he ordered three plates of Ximeng lamb, a vegetable platter, plus a plate of shrimp slippery, a plate of enoki mushrooms, and a bottle of big cola, two bottles of beer and a piece of mixed noodles. Until now, in addition to the two white radishes left in the vegetable platter, the rest has entered the Five Organs Temple of a family of three.
"Hiccup~" Wang Ran burped very unladylikely, Sun Liyan felt indecent, and slapped Wang Ran lightly. Wang Ran was a little wronged, how did he know that he could eat so much? He ate too much at once, far exceeding the usual amount of food. It's all to blame for the delicious things in this hot pot restaurant, well, it must be so, I'm such a lady, so I won't burp for no reason.
A family of three leaned back in their chairs, unable to move. Wang Xuejun, who had two bottles of beer in his stomach, burped and shaved his teeth with a toothpick, and asked the waiter to come and pay.
Wu Juan trotted over with the list all the way, and quickly calculated, 96 yuan. Sun Liyan silently calculated in her heart, this consumption is not low at present, and it is only the price to go to Donglaishun for a meal. But the combination of taste, environment, and service makes this hot pot restaurant undoubtedly the most cost-effective in Bincheng.
Wang Xuejun handed over a hundred, Wu Juan found four yuan, Sun Liyan pushed four yuan to Wu Juan, and sighed: "Xiaojuan, you serve so hard, don't look for money." β
Wu Juan was shocked and hurriedly waved her hand, "Auntie, this is not good." That's what I had to do. All the waiters in our restaurant are the same, and they must be treated as family members. As he spoke, he handed Wang Xuejun a fixed invoice of 100 yuan. Wang Xuejun shook his head and said, "I don't need an invoice, can I send a drink?"
The little waiter shook his head like a rattle: "Our little manager said that all guests who come to eat must give an invoice at the checkout." β
Sun Liyan was really a little surprised, didn't this restaurant know that the catering industry is a fixed tax, and if the turnover exceeds a certain amount, the higher the fixed tax levied by the tax bureau next month?
Even after more than ten years, when customers go to restaurants to eat, when they ask for invoices, many restaurants will often push back, and the better ones will remind customers not to give away drinks or the like with invoices. Almost directly tell the customer that there is no invoice, and if the customer strongly asks for it, it will generally only issue a receipt to the customer, so that the customer can come to get the invoice next month. It's because of taxes.
Sun Liyan asked curiously: "Manager Xiao, the manager of your store is surnamed Xiao?" This Manager Xiao has heard it from Wu Juan's mouth several times, and it seems that these novel management methods are all made up by this "Manager Xiao".
On the one hand, Sun Liyan is a little curious, and on the other hand, she has been missing a topic recently. But in this hot pot restaurant that had just opened, she suddenly had an inspiration, and she had a hunch that what this "Manager Xiao" did might be very worth studying.
Wu Juan waved her hand and said, "No, it's the little manager, it's the son of our boss, because he is young, we all call him the little manager." β
Sun Liyan became even more curious when she heard this, and asked: "Xiaojuan, you are not old, you should only be seventeen or eighteen, you said that he is young, that is, he is younger than you?"
Wu Juan likes to cover her mouth when she laughs, revealing her eyes like a crescent moon, which looks particularly festive. "Yes, our little manager is only 15 years old this year, three years younger than me. β
"It's only 15 years old!?" Sun Liyan felt a little incredible. Since she entered this restaurant, she is keenly aware that the management of this hot pot restaurant is different from the traditional catering industry, and there is something indescribable in it. In her mind, the manager of this store is very likely to have studied abroad and now returned to China to start a business.
But what Wu Juan said made her incomprehensible for a while, how could a 15-year-old child, the same age as her daughter, come up with so many bizarre business methods.
The layman looks at the bustle, and the insider looks at the doorway. For ordinary people, it may be thought that Little Sheep has higher requirements for waiters, so the waiter service is better than other restaurants.
But for an insider like Sun Liyan, she sees more than that. She attaches more importance to the logic behind the management and operation of this hot pot restaurant and the construction of corporate culture. From the management and operation of this newly opened hot pot restaurant, she saw the rudiments of a corporate culture that is rare in many private enterprises.
Corporate culture construction was a very popular concept in the business world in the 90s, as long as it was a company, it shouted to build corporate culture. But there are not many people who can really understand what corporate culture is. A large number of private enterprises, such as the once-prosperous Nande Group, believe that publishing internal publications, running internal tabloids, and shouting a few slogans is corporate culture. I have to say, it's too young and simple, and sometimes it's naΓ―ve.
Wu Juan nodded, "Yes, our little manager is 15 this year, so he should be in the second year of junior high school." He comes over every weekend to with us, but he's too harsh~" He stuck out his tongue as he spoke.
Sun Liyan was interested, "You said he came every weekend, so he also came today?
Wu Juan pointed to the door, Sun Liyan looked in the direction Wu Juan pointed, only to see a group of waiting guests and a waiter in a little sheep uniform squatting on the ground to polish the shoes of the waiting guests.
Sun Liyan was a little dazed, Wu Juan pointed to the waiter who was shining shoes, "The one who shines the shoes is our little manager, he said that only excellent employees can go to polish the shoes of guests every week, and he himself was an excellent employee last week, so he can go to shine the shoes of guests today." β
Sun Liyan pulled Wang Ran and Wang Xuejun and called the father and daughter to watch the excitement. Seeing his wife's interested, Wang Xuejun pouted in his heart, alas, his wife has turned on the Xueba mode again.
Wang Ran had no choice but to follow his mother towards the shoe-shiner. Sun Liyan politely patted the shoulder of the "little manager" who was shining shoes behind him, and the "little manager" turned around and startled Wang Ran back with a yawn he was about to make.
"Zhang Chen!?"