Chapter 350
You can't say that Ohno's speculation is not accurate, his idea is really reliable, all the inches are qualified, and it can't be installed, how is it possible? And the company also tried the target product, and found that there was no problem. Pen % fun % Pavilion www.biquge.info
That is, there are no problems with the products produced by their company?
If there is a problem, should you use the customer yourself?
Violent disassembly and assembly have led to the deformation of the product buckle, so the things that have been sent in the past will fall?
"Is this the conclusion of quality control?" Ito asked
To be honest, Ohno's speculation, he also somewhat agreed with Ohno's thoughts and speculations, and in his heart, he didn't want this matter to be their company's problem.
Once it's their problem, it's a big joke in the industry, and the things they produce can't be loaded on the things they produce, don't you say it's a big joke in the industry?
So from the bottom of his heart, he was really willing to agree with Ohno's inference, and he also expected Ohno's inference to be correct, so he asked such a sentence.
"yes, I can't think of any other reason," Ohno said
"Well, if this is the conclusion of quality control, then we will reply to the customer for this reason, and since the target product may be damaged, we will send another target product to the 4S store and let the two parts be replaced at the same time," Ito said
When he said this, he breathed a sigh of relief in his heart.
As long as the final result is not your company's problem, then it's okay, as for sending one more object to the past, even if you don't charge money, it's nothing.
When I received this report from quality control, I was really scared.
In this eventful season, there are some annoying things.
And just when everyone was about to end the meeting, Zhao Sixi, who had been sitting in the corner and had not spoken, suddenly spoke.
"General Manager Ito, I'm sorry, I don't understand something about this matter, and I want to ask," Zhao Sixi said
When Ohno heard this, he immediately felt very unhappy in his heart, what did Zhao Sixi, this bastard, want?
This matter is so clear, the data has been measured, the assembly has been assembled, there is no problem, what is his problem?
Did he come to mischief himself on purpose?
Before General Manager Ito could speak, Ohno spoke very politely, "Zhao SAN, what is your problem? The products have been measured, assembled and assembled, and the results are all here, and I have personally gone to see them, what is your problem?"
Zhao Si glanced at Ohno, he wanted to be furious, but he still suppressed his angry inner thoughts.
"Minister Ohno, I would like to ask a question, not to say that I disagree with your findings, on the contrary, I also hope that Minister Ohno's findings are correct.
I want to ask a question, it's just because I don't know much about the work of production management, just now I heard Section Chief Liu Yun and Deputy Director Yue Peng mention a word, supplies.
I don't know exactly what the supplies mean, so I'd just like to ask here. Vice Chief Yue, can you tell me what the supplies mean?" Zhao Sixi said
Ito was still a little unhappy in his heart, after all, after having made a decision, Zhao Sixi suddenly had a problem, but as soon as he heard Zhao Sixi say the word supplies, he suddenly felt that he had made a decision just now as if he had done it a little quickly.
Maybe I really hope that this problem that can't be pretended has nothing to do with Wanbo.
When Yue Peng asked Zhao Sixi this question, he suddenly seemed to think of something, but he couldn't say what it was, maybe this was the gap between him and Zhao Sixi.
Zhao Sixi can always find deep problems from a seemingly ordinary matter.
"In terms of supplies, we generally divide them into two types, one is that we are now shipping to customers, but customers find that there are problems with certain products and ask us to replenish, which we call supplies. There is also a kind of product has been cut, no longer produced, but after all, the product has been installed on the car, and in the car buyer, that is, the user's hands, when the parts are damaged, they will generally buy from the 4S store, and the 4S store will place an order with the customer, and after the customer receives the order, it will give us an order for supplies. Yue Peng said
"Then I want to ask, is this order cut the supplies that are not produced or the parts that are being produced now?" Zhao Sixi continued to ask
"About the supplies this time, there are some special, the button here, it is a common supply, although this model has been cut and not produced, but he is shared with other models, so although this model is cut, but the button is still in production.
On the main side, the product has been cut recently, so it is not produced. Yue Peng said
"Oh, so about these, have you done any research on quality control? Are there any changes in these products? Now the data we have measured is indeed the same as what was produced before, is there a survey result?" Zhao Sixi said to Ohno
Ohno's face was flushed with anger suddenly, and he wanted to stand up and scold, but there were so many people, and their quality control was really not in place, so they didn't investigate such important information, so they made a hasty judgment.
At this time, Ito wanted to stand up, but now he also sat down.
He was also negligent, including the director of the Yamamoto factory, maybe they didn't want this thing to be caused by Wanbo, so they hastily wanted to push this responsibility to the user.
Now Zhao Sixi said this, that is to say, there are still some situations, quality control they have not yet investigated clearly? If once the investigation is found to be their problem, and they have shifted the responsibility to the user, what kind of result will it be when the time comes?
What do you think customers think?
What would you say about Wanbo?
What do you think of him Ito?
In addition, there is one of the biggest problems, once it is found that this problem is a problem of Wanbo, it involves a very, very important matter--- major quality defects.
If the inspection data is qualified, and there is no problem with the assembly of the current object, it can't be installed on the previous product, once it is found that it is their problem, that means that there is a problem with the things that they have done before? At least there is a problem with the things that have been done for a while?
According to the quality assurance that customers have been preaching to users, there is a high probability that a recall will be involved. Once the vehicle is recalled, it will be fatal for Wanbo and for Ito. This is something that no one can accept and bear.
Think about it, the cold sweat on Ito's forehead is flowing out.
No matter what the final investigation turned out, he had to thank Zhao Sixi for his sudden reminder. As a deputy minister, how could he not know the meaning of supplies?
He asked this just to give everyone a reminder.
So the most important thing now is to investigate, to investigate the latest data, the most real data, and to use the most true and accurate data to prove that this matter has nothing to do with Wanbo, which is the best result.
The worst plan is also to know where the fault is, where the problem is, and what temporary and permanent countermeasures there are before the customer proves that this matter has something to do with Wanbo.
Otherwise....
No one can afford to carry this pot.
"Minister Ohno, I don't care what method you use, I need to see the results of the investigation before ten o'clock tonight, the most true and accurate results.
You say that these may be the result of violent use by the user, then you can show me evidence. Comprehensive evidence. Zhao San, please cooperate with the investigation of quality control in the production technology department," said Ito