Chapter 357
With prioritization, it's much quicker to get things done. Pen × fun × Pavilion www. biquge。 info
One by one, one by one, and then one by one, countermeasures.
These Japanese people are not stupid, but because they were frightened by this incident at the time, they were a little unclear-headed, and now they write things on the blackboard one by one, and the countermeasures will come out quickly.
First of all, how to make the actual use of customers or 4S stores not complain?
Ito decided to adopt the direct customer response method.
Find a relationship to get the specific address of the 4S store from the customer, no matter where the 4S store is, Wanbo will send someone directly to the customer.
Not only supplies were sent, but also objects were sent over. Replace two at the same time, and there will be absolutely no problems.
At the same time, when I contacted the customer, I said that the direct user had also dismantled the target product when it was violently disassembled, so it caused the supplies to fall off when they were loaded and assembled. In order to get the customer on the car as soon as possible, they decided to help him change the object for free.
For this reason, as long as the customer does not confirm the actual object, or does not dismantle a few cars to confirm, they will not be able to investigate.
Therefore, the results of the investigation returned to the customer are speculated to be caused by the user's own operation error, which caused the deformation of the buckle of the target product, which caused the supply to fall.
For this reason, I believe that the customer will believe it too.
After all, this product, under normal circumstances, is unlikely to have such a situation, if you do not violently disassemble it.
After replying to the customer, no matter what the situation, the company must investigate the problem point internally, see how many products in question have been shipped in total, and the products produced from that month to that month are problematic.
Investigate all these situations, and then report to the Japanese headquarters, so that the Japanese headquarters can review whether to report to the customer.
I believe that the Japanese headquarters will jointly design and review how often similar things occur.
If it's big, there is no way, it can't be covered, then you have to report to the customer, and at the same time admit your mistakes with the customer, and strive to get the customer's maximum favor and understanding.
If the probability of occurrence is not high, then in the event of a problem, even the target product will be sent for replacement.
What must be done now is to investigate the number of defective products and make a small part of the inventory.
For this matter, it was basically decided.
The general manager is responsible for instructing the health management to conduct an investigation, but this investigation is secret and must be known to a small number of people.
Ota and Inoji were in charge of production, and after receiving instructions from the production management, they secretly produced in the warehouse, claiming that they were making orders for supplies from customers.
These orders must be made in batches, a little bit a week, not in large quantities at the same time.
After all, this is a cut model, and it is easy to make the people below suspicious when doing it in large quantities, and at the same time, rumors will spread out.
Zhao Sixi is responsible for directly discussing the problem of bad reports with customers and the delivery to 4S stores.
He is now the deputy director of the production technology department, and he can also have something to do with this matter if he wants to talk about it, after all, the bad investigation is also acceptable to the customer if the production technology department intervenes.
As for Ohno, Ito did not assign him anything.
It stands to reason that the quality control is the main responsibility for the issuance of investigation reports and other things such as customer reviews, but Ito did not give Ohno this face, and in Ito's heart, Ohno has become an uncle.
It's nothing big about it, so try not to trouble him.
And Ohno himself was silent after listening to Ito's division of labor.
I also know in my heart that my days as a minister are estimated to be over soon.
-------- dividing line----
Cao Wu didn't fall asleep all night, and his eyelids were jumping all the time.
Yesterday's mold problem made Cao Wu very stressed.
There are so many leaders, but there is no record on the mold side, which is a big shame. At that moment, he had the idea of killing Pan Dongming, think about it, can he be without pressure?
There is nothing else, what he is most afraid of is that Zhao Sixi will fall into the well.
He already had a bad relationship with him, but now that there is such a problem, he still doesn't take the opportunity to give himself a fatal knife?
So is he still Zhao Sixi?
Cao Wu has observed Zhao Sixi for many years, and has been in contact with Zhao Sixi since he first came in, and he knows that Zhao Sixi is a person who is very good at finding opportunities and seizing opportunities.
Now that he's seized such a great opportunity, can he let himself go?
Now his only chance is for Shang Yuxuan to take a leave, even if he wants to fire himself, it will take time, right?
And in this short period of time, he has a chance to make some changes, doesn't he?
As soon as I got to work, I found that Zhao Sixi was not in the company at all.
This surprised Cao Wu.
"Bao class, what about Zhao Bu?" Cao Wu said when he saw Bao Youmin
Through yesterday's incident, in fact, Bao Youmin was also a little stressed, especially when he saw Zhao Sixi's eyes.
He knew that Zhao Sixi had always looked at himself unpleasantly, and he was always looking for opportunities to engage himself.
But it's also normal.
If you were yourself, you would do the same.
When a new leader comes over and he doesn't post it for the first time, then what you face is his dislike and exclusion, which is very normal, and anyone else will do it.
In addition, his own department is also very special and sensitive, although Zhao Sixi is also the deputy minister, but what about the reality?
The department can speak the most is still the section leader, basically all the important projects of the company are in his own hands, Zhao Sixi can't have no ideas.
Engage in yourself, that's for sure, before it was just because he didn't find a chance, and now that he has a chance, what will he do, he can't even think.
"You ask me, who am I going to ask? I'm not the roundworm in his stomach," Bao Youmin said very unhappily
Can he be cool?
The opportunity he found by Zhao Sixi was not because of Cao Wu?
If his mold system does a good job, then what does he need to worry about? What is he doing here now?
"Package class, early in the morning, such a big fire" Cao Wu said
"Can I not be angry? You guy, don't you go through your work, are you waiting for Zhao Bu to come back and fire you?" Bao Youmin said with a blank look
He knew that Cao Wu was not very afraid of him in his heart, because he had been knocked down by Cao Wu's sugar-coated cannonball earlier.
Now some of the handles are in Cao Wu's hands, and Cao Wu only has superficial respect for Bao Youmin.
"Okay, Bao class, I'll do it right away, but Zhao is back, help give me a call, thank you" Cao Wu said to Bao Youmin
After saying that, he left.
At the same time, in the company's smoking room, Ohno, Inoji, and Ota all smoked in it.
After a night, can you not smoke two cigarettes to refresh yourself?
Sobbing and sobbing, Ohno suddenly spoke。。。。。。。