After more than a year of development, Brocade's customer base is gradually expanding. From the petrochemical university that Lu Tao simply did at the beginning, to the large-scale analysis and testing center in Shenyang, and then to the government, research institutions, schools, and petrochemical plants today, regardless of whether there is procurement or not, at least a little relationship has been established.

Among them, Liu Yan and Hong Yong have a lot of credit. Although they joined the company last year, their performance was not particularly good, but fortunately, there was no problem in their work attitude.

According to Lu Tao's requirements, the general situation of each customer needs to be classified and summarized, and a unit, the specific procurement process and the person in charge need to be recorded and made into a document for reference at any time.

At the beginning, Liu Yan couldn't quite understand, and always felt that it was just one unit after another? As long as she ran a few times, how could she say that she could call out the name of someone when she saw it again, and what products she did, and the customers could also have a general understanding, so that she would not be unable to find someone for a while when she needed to buy something.

By now, she had completely understood. With the gradual expansion of the customer base, in the process of customer screening, it is sometimes easy to snub another group of customers who have not shown strong interest before.

In the few days before school started, it was these customers that she didn't pay much attention to, bringing her news one after another.

"How's that? Now it's coming in handy. Seeing that Liu Yan was so busy, one by one the customer's inquiry calls came, Lu Tao said.

"Luckily, there are records. Putting down the phone and skillfully making the quotation form, Liu Yan didn't raise her head, she was too busy, but she didn't care what the boss said now.

Among them, some lists have been tracked before, and customers can know immediately when they ask, and there are some that they didn't know at all before, so they need everyone to work together, relying on Liu Yan and Lu Xue alone, they are really too busy.

Liu Yan and Hong Yong are busy, Lu Tao is the same, there are a number of customers he did not hand over, so there are often people who come to inquire, after receiving the inquiry, if it is a relatively ordinary, small amount of products, such as reagents and consumables, he will hand over to Lu Xue to do, but with the accumulation, large projects are gradually increasing.

Of course, compared with the millions of equipment in the analysis and testing center, it is still much smaller, mainly some more than 100,000 or 200,000 things.

During a week, Lu Tao's daily rest time does not add up to five hours, often from seven o'clock in the morning to two or three o'clock in the evening, which can be imagined the speed of business growth.

Many people think that being a boss has money to earn, it is very easy, it is simply to buy what they want, and there is no pressure in life, but in fact, it is not. There is a stage of troubles in a stage, especially when you are doing sales, when you are idle, you are idle every day, and you are worried about your performance; when you are busy, it is common to stay up all night.

Lu Tao, who hadn't rested for a few days, had a little bloodshot in his eyes, and couldn't help but rub his forehead, stood up and moved his body.

"Mr. Lu, are we going to do the project of building a new laboratory?" Hong Yong finally seized the opportunity and came up.

"The key is to look at your relationship with the customer, don't be busy in vain, we have more business now, and those who are not very sure will be put aside for the time being. "There are priorities, what can be earned immediately is money, if there is something that has no score, it is better to put it behind.

"The customer relationship is okay, I have met the teacher a few times, and they are planning to build a new laboratory for molecular biology. ”

"What kind of instruments are you going to buy? Do you have an approximate budget? Does the teacher have a bias towards the instruments? Do you pass the news on to others now?" Lu Tao's thinking was still very active, and he asked a few key questions in a moment. Only when you understand these things can you consider whether to participate, otherwise you won't have so much time to waste.

"I don't have any instruments yet. Hong Yong was a little embarrassed, "The teacher means to see if we can do the decoration design for him." “

"Oh?" Lu Tao raised his eyebrows. After doing a line for a long time, the relationship is in place, and it is definitely not only about making equipment and reagent consumables, but also about upstream and downstream together.

The construction of a laboratory is divided into several steps, the upstream stage is mainly site selection planning and design, the midstream includes the overall decoration, the layout of the interior, water pipes and wires, etc., as for the downstream, it is the equipment purchase.

"The overall budget is about 1.5 million, and now their leaders mean that they want to find a more powerful company to put up the shelves first, and it will take time to buy equipment later. Hong Yong replied.

Lu Tao knows that some dealers will undertake such projects after achieving a certain scale, which can not only have a good relationship with customers, but also provide an opportunity for the subsequent long-term purchase of equipment.

However, Hong Yong said that he does not want to participate in this matter for the time being, not because he does not want to make money, but because of the current development direction of the company.

"You just tell the teacher that we know some people who specialize in laboratory decoration design, and we can help him contact him and give him a suitable price, and we won't participate in the specifics ourselves. If the teacher buys the equipment later, you can come to us. Lu Tao thought about it and gave his opinion.

Do you have money to make? Hong Yong was a little unhappy in his heart. In his opinion, anyway, the relationship with the teacher is good, although we didn't do it, but we can take it over and then outsource, almost no cost, you can also make a large part of the difference, the company makes money, and you also have a commission, why not?

Lu Tao knew what he meant, and smiled: "Now the company's instrument products are gradually increasing, so do the essential work first." As for this news, we can discuss with other companies and introduce it to customers when the time comes, and it is not a good thing for the company to want to do everything. Besides, if we sell the news to other companies, we can also ask for a share, and the company doesn't have to pay a penny, and we don't have to work hard to run these things. “

"Okay. Hong Yong nodded, and the boss spoke, although he didn't particularly understand, but he could only passively accept it.

As soon as it was solved, Liu Yan came over with a bunch of documents again.

"Mr. Lu, sign and confirm the price. “

"Yes. "The contract needs to be signed and sealed, if there is a mistake in the price, you have to check it, now the company is not many, and the decision is mainly in the hands of Lu Tao.

The amount on the contract is large and small, the small one or two bottles of reagents are hundreds of dollars, the big one is densely packed with dozens of consumables, which is also tens of thousands of dollars, and the larger ones, there are instruments and equipment that do not pass the bidding, mostly between 50,000 and 80,000 yuan.

After signing the letter, Lu Tao was about to write technical parameters for a few lists, when he received a phone call again.

"Done?"

On the other end of the phone, Cheng Liang reported to Lu Tao.

If he hadn't received the call, Lu Tao himself would have felt that he was about to forget that there was a Brocade computer team working with the school's School of Information Technology.

"Yes, Mr. Lu, according to your requirements, a few of us didn't go out much during the winter vacation, but we actually wrote code. ”

"Thank you for your hard work. Lu Tao smiled: "In two days, I will invite everyone out for a big dinner, and I will see how this Taobao you make first." ”

"Okay, you can take a look first, it's just according to your initial requirements, shopping is okay, but how the customer pays is a problem. ”

E-commerce was already developing at that time, and those who studied computer science certainly knew more. Knowing that online shopping in China is actually very troublesome. 、

On the one hand, customers are worried that the website is not reputable, and if you pay first, you are afraid that the platform will not ship, and if you pay later, the platform has no binding on the customer, after all, it is impossible to go to court with a little thing, and there is no so-called real-name system, who knows who bought it?

"I have a solution to this matter. ”

Lu Tao has always fallen into a misunderstanding before, that is, he originally planned to be a one-stop shopping platform for scientific research products, rather than a real Taobao, even if he has registered a domain name now, it is just a little prank on his whim.

Since it is a scientific research shopping platform, I dare not say that all the people who buy products are scientific researchers, but at least most of them are. If you are a simple individual, you may have good or bad character, and you don't pay for the product when you buy it. However, few people are willing to buy it with their own money, and they can't eat or wear it. One of the most important things is that they need invoices for accounting.

If you follow Taobao's model, or rely on credibility to gradually accumulate, the platform makes a guarantee, and there are some merchants on the website, but Lu Tao's Taobao is different. It is equivalent to only one merchant of Brocade, the customer has ordered something, you can not pay at all, your own company and the platform do the guarantee, after the customer receives the goods, the second time to send the invoice to the past, not only to facilitate the customer to buy products, but also to allow the sales staff to have more direct contact with the customer, point-to-point relationship, after all, according to the current scale of Brocade, even if the website can be developed, it should start from the scientific researchers in the province, not those ordinary people.