Chapter 199: Relationships

After dealing with suppliers, the customer side can not be left behind, and it is also listed as the focus of Lu Tao, the future development of the company, indispensable customer support, in this regard, he is willing to invest.

The essence of customer relationships is still the relationship between people, and in order to build mutual trust, it is inevitable to express your intentions through some things. In the previous year, he was able to invite out directly, adding up to only three or five people, and in terms of the positions held in the unit, it also seemed relatively low-end, just like Liu Yanhongyong now, he may be able to invite out so many teachers and doctors with good relationships, but such as the director of the laboratory, the head of the equipment department, and the leaders of the college, even if they usually meet, they seem to have a good relationship, but in fact, they are not to the point where they can directly participate in your banquet.

In more than a year, Lu Tao's relationship has gradually been established, and the base camp is still the University of Petrochemical Technology, but it is also extending to Shenyang City. Xu Fei from the Department of Science and Technology, Ning Xiaodong and Ling Ping, the two directors of the Analysis and Testing Center, and the leaders of the college, etc., all gave Lu Tao face.

is not the same as the supplier's meal, when the customer eats, Lu Tao basically does not mention the business aspect. On the contrary, it is all mentioned by the customers who are doing it, intentionally or unintentionally.

"Lu Tao, as a student of our school, it is still remarkable to be able to choose to start his own business at this age. From the school level, we will definitely give strong support, after all, we also hope that the University of Petrochemical will produce an outstanding alumnus in the future. “

Lu Tao gestured with his head, those here may not be as rich as him, but they must be more powerful than him, in the industry, they are all people who control some contacts and resources, and they may also need to rely on others in many aspects in the future, and their stature is naturally very low.

"I toast you. Lu Tao picked up the wine, on this occasion, he didn't call the other three employees of the company, even if it was not as strict as the later investigation, but at least he had to give the customer the feeling that he was at ease, and he would not make any trouble because of this.

"As far as the Department of Science and Technology is concerned, I definitely hope that there will be more high-tech enterprises in the province, so Lu Tao, you can rest assured, as long as you have been making progress here, everyone will also be able to see it, and when the time comes, some preferential treatment will definitely be given in the policy." “

Xu Fei also said on the side that his position is indeed very low in the Department of Science and Technology, but some policies have been introduced, at least they can be known in advance, and the county officials are not as good as the current management. As a management unit, it controls the funding approval plans and projects of many scientific research units, and still has a certain right to speak.

"Thank you Brother Xu, what I have always wanted is to make the company bigger and stronger, and I hope to provide better and better services to various scientific research units. ”

Lu Tao smiled, maybe it sounds a little fake, and a discerning person will think that in the end, it's not just to make money, what to do with these vain things. In fact, it is not, the industry has the rules of the industry, what everyone advocates is tall, it is the spring and the snow, not the lower riba people, don't look at these people who usually look like essential oil, in fact, in the process of occasional chatting, they also have their own understanding of some scientific research things, and there is no shortage of people who really concentrate on scientific research, but the situation dictates that they are tired of dealing with some things in addition to scientific research.

If you don't deal with it, you can't do it, the unit needs to have funds, right? Need a project? This is all related to the unit's scientific research strength, welfare, research results, and other aspects, and some necessary interpersonal relationships are also needed.

You said that he should concentrate on scientific research, but he just stood and talked without backache. Some research may not produce any major results in one year, two years, or even ten years, and it is impossible to complete it without financial support. In some assessment and review, if you fall into the bottom, fall behind, and publish less articles, it may seem that there are no obvious research results, but it does not negate that what others are doing is meaningless. However, in terms of the evaluation and assessment mechanism, the important things are actually a little biased.

At this time, of course, some interpersonal relationships are needed to make up for it, otherwise the direct reduction of funds in the future, or forcing people to turn to the direction of the industry that is easy to produce results, will definitely outweigh the losses.

"Today is simply to have a meal together, mainly because my company is also planning to take a holiday, thank you for the support of the leaders over the past year, nothing else. Lu Tao touched the wine with several people in a row, and they all drank it all, his face turned red, and he was also a little drunk.

No one talked about the specific project or what to buy, but the main thing was Lu Tao's company, which gave him appropriate advice from the customer's point of view.

Lu Tao also remembered them one by one, it was his honor to meet such a customer, of course, he needs to cherish it, as for the feasibility of these suggestions, he has his own plan, which can only be said to be written down, whether it will be implemented, that is another matter.

At the end of the banquet, Lu Tao also took out some small gifts prepared in advance, and everyone was still prevaricating at first, but when they saw the things inside, they were not very valuable, and they happily accepted them.

Gifts are actually a very warm and humane way of interpersonal communication, and the meaning contained in them is completely different from money.

Many people in the sales industry will feel that gift-giving is too cumbersome, and a little confusing, so they subconsciously feel that it is better to simply give money conveniently and quickly! In fact, this has fallen into a misunderstanding. Because the temperature of the true feelings represented by the gift is completely ignored. Money or cards are too straightforward, worldly, and too profitable. Is your relationship just a relationship of interest? If so, it only means that your customer relationship is too superficial.

Companies that can elevate gifts to the perspective of the company are those who understand the true meaning of customer relationships. Many companies put a lot of thought into giving gifts to their customers. For example, some specialize in purchasing wine from France to send to customers, and some companies specialize in purchasing wineries as special wines, and some companies go to collect Pu'er tea every year, or make some exclusive customized products, etc., which can be a lot of exquisiteness, and it is also an attitude to take customer relationship maintenance seriously.

There are some things to pay attention to in gift-giving, does it represent your personal mind? The so-called gift is light and affectionate, and the gift is not necessarily very expensive, but it must be prepared carefully, so that the customer can feel that your care and respect for him is the first priority. Secondly, it depends on whether the gift is the gift he wants. According to the specific situation of the other party, choose the most suitable gift, after all, men and women, young and old, ordinary leaders, the psychological expectations of gifts are completely different, so gifts must be different from person to person.

Because it is in the form of this kind of banquet, Lu Tao did not directly choose valuable things, everyone said that they knew, but in private, maybe there were some bends in it, if it was too expensive, it would seem that he was too speculative. These people are very likely to think that he Lu Tao wants to take this opportunity to tie them together, you have my handle, I have your privacy, there must be hidden dangers, if this is the case, Lu Tao is afraid that he will be directly removed from the circle in the future.

"In two days, the company will be on holiday, I want to go back to my hometown, and then I will bring you some local products from our hometown. Lu Tao said with a smile.

"Yes, yes, I know that your bacon over there has always been good, and I will pay for some when the time comes. “

The atmosphere is very good, Lu Tao is also very satisfied, with the development and growth of the company, the level of contact will definitely be higher and higher in the future, and the relationship is particularly important, which is a good start.

For two days, it can be said that Lu Tao spent all his time at the wine table, and he was finally busy with these, and the matter of going home came to the point of time.