The two of them took a turn from the strip yard, and did not find any strip steel made of Q235B material, and paid special attention to the thickness, 2.5mm thick, and then walked to the general manager's office.

Wang Shouye has the habit of taking a lunch break, but it is almost two o'clock now, and there is no precedent for being criticized because of the interruption of the rest due to work matters. Although he was still a little hesitant when he walked to the door, Chen Shu still knocked on the office door.

"Come in!" the voice was crisp, which meant that it was past the break.

"Hey, you two don't take a vacation, and you guys come over in a group, there must be something, right?" asked Mr. Wang.

"Say it!" Li Haowen said.

"On September 28th, Hangzhou Sihai Square Tube installed a car of six-point 2,5mm pipe from us, and signed a contract to guarantee the Q195 material, but after the arrival of the goods was stamped and cracked, it was tested to be Q235B material, so I looked for us. They took 31 of them and used six, about a quarter of which had problems. ”

"We have been doing this customer for a little time, and every time we ask for Q195 material, there has been no problem. Chen Shu explained.

"Oh, what are you going to do?" said Wang Shouye.

"They have already combined, and they can sell it by themselves if they don't use it, and we will bear the damaged part of the use. Personally, I think that although the amount is not very large, it is necessary for us to take the workshop technicians to take a look, which also shows that our company attaches great importance to this matter. ”

"It's better to let the procurement side negotiate with the strip mill and let them bear the loss. Before signing the contract, I deliberately communicated with the procurement, and we did not purchase the strip steel made of Q235B material for a period of time, and there was no goods in our warehouse, and the only possibility was that the manufacturer sent the wrong goods. The number of cars explained.

"That's it, you call the customer back and tell him that we will take the technician to the site for a field trip, as long as we are responsible, we will never shirk it. I immediately called the purchasing and asked them to come over. Wang Shouye said.

"Hey, Manager Guo, are you in the company?...... Come to my office. After speaking, he hung up the phone, probably in the factory, and he would be able to come over in a while.

After Guo Xiaotian entered the office, he found that Chen Shu and Li Haowen were there, and he couldn't help but feel strange. It is said that during the eleventh holiday, the company does not have much to do, even if it is sales, there are not many customer orders, why are the two of them there?

"Mr. Wang, what's the matter?" said as he sat next to Li Haowen.

"Chen Shu, you tell Manager Guo what's going on, and think about how to solve the matter. Wang Shouye said.

"Some time ago, I didn't call you to confirm whether the strip steel is there!Q235B material, you always told me that there is not. Our customer sent a batch of sixths of 2.5mm goods, a total of more than 31 and 45 tons, and used 6 pieces of goods, which cracked during stamping, and lost about a quarter. ”

"This customer also shipped from us, and this situation has not happened. After the problem, the other party took our product to the test, and it was Q235B, that is, the material of the goods we sent in the past did not match. We plan to take the company's technical staff to the other party to see if it is our company's goods. ”

"We need to make sure that this batch of strip steel is the wrong strip steel in that field, because we really don't have the strip steel made of Q235B material. Chen Shu said.

"Oh, I'll go to implement it immediately, which factory sent the wrong one, the 2.5mm thick strip steel is sent by Ruifeng, Guofeng and Rongcheng three factories, and I will definitely be able to find the goods from that factory. Guo Xiaotian said.

"The strip steel in our factory has been used up, and Li and I went to the freight yard just now, but we didn't find the 2.5mm thick strip steel of Q235B, so we can only rely on you to communicate with you. Chen Shu said.

"How is Manager Guo going to talk to them?" Before Guo Xiaotian could leave, Wang Shouye interjected.

"Check with the three of them to see who sent the wrong goods, a truck of goods has a problem, and they are required to return all of them, including compensation for all freight losses from Tangshan to Hangzhou. Guo Xiaotian said, and he came casually.

"You don't have to check one by one, anyway, the goods have happened and something has happened, and you can directly print a product quality accident report. Tell the other party in a positive tone that the strip steel material sent on a few months and days should be Q195 and Q235B was sent by mistake, resulting in the return of 45 tons of goods from customers in Hangzhou, and there were quality problems in the process of using six goods. ”

The other party asked for compensation for lost work, round-trip freight, etc., and ordered the other party to reply on the same day. As long as one of them admits it, we will not suffer, and we will earn more than two recognitions, don't overestimate their work attitude, no factory dares to ensure that the material of each of their goods is not bad at all. Mr. Wang said.

"Li Haowen Chen Shu, you go to the production to communicate, see who will go to Hangzhou with you, and call to communicate on the way if there is anything. Manager Guo, what's the result on the factory's side, you can call Xiao Chen'er, so that he can have a bottom when he talks. Go ahead!" means that the company also has a clear attitude towards this matter, and the rest depends on how to solve it.

After Li Haowen communicated with the production manager Chen Youdao, it was finally decided that Meng Qingliang and Chen Shu would go to Hangzhou together, and at the same time the plane at Tianjin Airport was scheduled at 10 o'clock in the morning the next day.

Shenghua Steel Pipe Co., Ltd.'s attitude to deal with things has been faster than Mr. Huang expected, originally thought that it would drag on for a few days, until the company was impatient, and finally failed. However, Chen Shu took the director of the workshop of a company to go in person and confirmed the specific reason, which did make Huang Yaojun's attitude towards Shenghua Steel Pipe have changed greatly.

This is Chen Shu's first time taking a plane, and it is also Meng Qingliang's first time taking a plane, so he never thought that he would let himself take a plane because of the company's product quality problems. There was no plane at Tianjin Airport, and the tremor was quite severe when taking off and climbing, and both Chen Shu and Meng Qingliang were terrified.

After the plane was really stable, they didn't feel any discomfort, and when the plane landed in the afternoon, they made the two of them sweat again.

As soon as Chen Shu's mobile phone was turned on, Mr. Huang's call came in.

"Brother Chen, you just got off the plane, you can go out with the flow of people, I'll wait for you here at the door, I'm wearing a white half-sleeved shirt and a blue tie!"

Soon noticed a middle-aged man with a figure of about 1.75 meters and a slightly chubby body, which matched the content of the phone call just now, and Chen Shu naturally walked over to the other party.