Chapter 33 Traceability

After talking about the "pseudo-advanced" nature of ISO, let's talk about why this quality management system is not suitable for the construction industry.

In later generations, I believe that many engineers and technicians have such an experience, that is, they are particularly afraid of "standard implementation", once their project needs to "implement the standard", they need to operate in accordance with the quality management system of the ISO9000 series. Well, this person will definitely be abused by this set of things that seem very "tall". Many technicians would rather go to the field and be exposed to the wind and sun on the construction site than participate in the work related to the "implementation of standards".

Li Huayong himself has also participated in many "standard implementation" projects, whether it is to participate in the implementation of some projects in his own unit, or as an "expert" to check the implementation of others' standards, Li Huayong can be very responsible to say: He has never met any projects that can meet 100% standards!

Li Huayong can even say with certainty: even in the whole industry, it is difficult to see the kind of projects that can meet the standards 100%. Li Huayong didn't dare to say that there was none, but this ratio was definitely very low, and this ratio was not recorded in percentages, but in 10,000 percentages, 100,000 percent. Out of 10,000 projects, it's pretty good to be able to find one that meets the criteria perfectly.

This is an interesting question to reflect on. Is it because we Chinese have no sense of quality at all and cannot make good quality products at all? Or is the quality of employees in the construction industry so poor that they can't even adapt to a quality management system? The truth of the matter is certainly not like this.

If there is such a system, when this system is formulated, everyone can't adapt to it, then do you think this is a human problem or a system problem?

The answer is obvious: it is, of course, a matter of the system!

For the construction industry, the ISO9000 series is one such problematic management system.

So what is the problem? People who have a little understanding of this quality management system know that the core idea of such a management method is to pursue the commonality of products, such as your production of color TVs, refrigerators, washing machines, mobile phones... If you can produce exactly the same product, with no scrap and no defects, that's a great thing to be happy about. If you can really do this, then you can proudly announce to the outside world: my product is awesome.

And this is the so-called "standardization" characteristics, the essence of the ISO9000 series is here, which can also be considered the highest pursuit of this management system.

So why is this management system not suitable for the construction industry?

The products of the construction industry are, of course, buildings, and all kinds of construction industries. Is there an exact construction industry in this world? No, not one.

As the saying goes: one cannot set foot in the same river twice. The same applies to the construction industry: no two houses are the same, no one can build them. This is the characteristic of the construction industry, and this is where building products are distinguished from other industrial products.

Even if you have the exact same design, in different locations, or even in different seasons, your construction method will be different. If you put it in the south, you should consider waterproofing, and if you put it in the north, you should pay attention to snow prevention. If you put it on the beach, you have to prepare for typhoons, and if you put it in the seismically active zone, you have to think about earthquake prevention. In the summer construction you have to consider high temperature resistance, and in the winter construction you have to consider frost protection...

Architectural products are all about individuality, but the ISO9000 series pursues commonality. You use the management method of pursuing commonality to produce a product that pursues individuality. Isn't this the opposite way of thinking? Is such an "advanced management method" really suitable for the construction industry?

Speaking of which, some people may ask: since you do not recognize the advanced nature of this management system, you even devalue this management method to worthless. So why can this management system be so popular in later generations, and so many enterprises are eager for this set of things?

It should be said that this question is really to the point.

ISO9000 series is not as tall as everyone thinks, let alone advanced. But this is a standard, a standard set by Westerners.

"Standards" are so powerful, isn't there a saying that first-class countries sell standards, and second-rate countries sell products. On the issue of ISO, it is a good interpretation of the role and significance of "standards".

In real history, when this set of standards was formulated, the European Union announced to the outside world: any product that wants to enter the EU must obtain ISO9000 series certification.

Do you want to sell your products to our country? I'm sorry, have your products passed this certification? Do you want to bid with us? I'm sorry, your company will pass this standard first...

That's what ISO9000 series is really about. You can think of this as a standard, as a threshold. What is more important is that you should realize that this is actually a kind of discourse power, and it is a discourse power that has been in the hands of Western countries for a long time. So much for!

"Hmph, I know how to pretend, I was ashamed to speak just now, why don't you speak now?"

Lin Wei's words pulled Li Huayong back to reality from his memories.

Li Huayong glanced at Lin Wei with a smile again. In real history, version 1.0 of the ISO9000 series wasn't released until 1987, but considering that Lin Wei studied in Germany, it's not surprising that she could make it now. You must know that in the Western world, in addition to the United States, the Germans and the British are the most enthusiastic about this set of standards.

Li Huayong can see that Lin Wei has indeed spent a lot of effort on this template, and it also reflects a fairly good professional standard. Of course, it also depends on who she meets, for Li Huayong, the mature ISO9000 series in later generations are not in his eyes, let alone the things that Lin Wei has made now are still rudimentary.

How do you educate Lin Wei? Li Huayong organized the language a little:

"Director Lin, I just read your thing, quality management, how to ensure the quality of the project? This is the core content of your thing, I think this should also be the purpose of your compilation of this thing, it should be right to say this, right? In other words, from the perspective of a manager, what do you think needs to be grasped most in the construction of a project in order to better ensure the quality of the project?"

"This... ”

Lin Wei really couldn't answer. Li Huayong's question may seem simple, but such a question is too general. In other words, Li Huayong's question is a bit "metaphysical". It is difficult for ordinary people to answer "metaphysical" questions.

Not to mention Lin Wei, even Lu Yuquan, who had been watching the play next to him, was stumped by this question, and Lao Lu couldn't figure it out after thinking for a long time. Seeing that Lin Wei was stopped by Li Huayong, Lao Lu Le said:

"What do you think of Xiao Li? What do you think is the core of engineering quality management?"

Li Huayong didn't answer Lao Lu's question immediately, he continued to look at Lin Wei with a smile.

Lin Wei was finally stared at by Li Huayong and couldn't stand it:

"Engineer Li said, I really want to hear your opinions. ”

Li Huayong smiled slightly:

"The core of engineering quality management is very simple, just four words: traceability!"