In the next two days, Qin Yuhan's mood improved again. Pen & Fun & Pavilion www.biquge.info

Since I saw Shen Qian last time, I don't know if this girl is confident or wants to open it, anyway, she no longer suffers from gains and losses.

Li Dong didn't have much time to take care of the house over there in Kumho Garden, Qin Yuhan happily went to find a designer and a decoration company alone, although she was very tired, but this girl didn't complain at all.

Li Dong asked Zheng Long to pick her up, and he devoted his energy to the company again.

……

On May 1st, the distant mall was officially launched.

On the first day of the launch, the mall reported frequently, and in the first hour of the launch, it was not the website that almost collapsed, but the customer service.

I don't know if the distant emoji system is too popular, when someone found out that the distant emoji is super cute, it was circulated in major forums for the first time.

People are curious, and the rich and diverse emoji system is the first to be launched in the country.

As a result, whether you buy something or not, whether you are from Jiangbei or outside Jiangbei, the first hour of the mall's launch, the customer service received more than 50,000 chat messages.

More than a dozen customer service sisters almost went crazy!

In fact, you don't have to chat with customer service to buy things in the distant mall, you can buy it directly, and the customer service is mainly to provide some consultation.

Therefore, the customer service team in the distance is not large, and there are no more than 20 people at full capacity.

But accidents always come inadvertently, seeing one message after another, seeing a variety of expressions one after another, these customer service sisters are really going to vomit blood.

Not to mention them, Li Dong and Shen Qian, these high-level leaders are about to vomit blood.

It doesn't matter if people buy things or not, you can't refuse to receive them, and when people ask, you can't delay for hours to reply to people's messages, right?

If this happens, the current good situation will be over.

Li Dong didn't say a word, and immediately issued an order in the company, as long as he can use a computer, he will immediately go into battle to receive customers!

The customer service tries to select some customers with pure expressions and transfer them to the company's employees to deal with, and the customer service side mainly receives those customers who sincerely consult questions.

Even so, there are not enough customer service staff.

In the end, the company's middle and senior leaders have personally gone into battle, compared with ordinary employees, they know more about the mall, and they are naturally more professional in answering questions, so they can't make people feel like a distant customer service layman.

After arranging these things, Li Dong was a little exhausted.

Everything has been considered, and even the rush to buy Li Dong is ready, he originally thought that the most likely problem should be the logistics level.

But who knew that the logistics had not yet come in handy, and the customer service department was almost paralyzed.

Li Dong wanted to cry without tears, and Shen Qian was even more dizzy and dizzy.

The two were about to rest, and Sun Tao hurriedly walked over and said, "Mr. Li, I'm going to Longhua Supermarket now, and there's a bit of chaos over there." ”

Li Dong hurriedly said, "What's the matter?"

"The problem of transferring goods, there are a few things sold in the mall that cannot be found in the warehouse, and the customer is in a hurry. The operation department asked Longhua Supermarket to provide the source of goods, and the supermarket said that the shopping mall was also in short supply, and the performance of the mall was not counted in the supermarket, and the settlement fee was not unified on both sides. ”

Li Dong's teeth were sour, and he said angrily: "What the hell! This is just the beginning, the warehouse can't find the goods, how to do the preliminary preparations!"

After that, he scolded again: "Is there water in Longhua's head over there? If they call it urgently, they can't compromise and make up for it! If there is a shortage on the first day, the logistics are slow, and the reputation is bad, will it be good for them?"

Shen Qian had a headache and said, "Don't scold yet, I've thought about this problem before." At that time, I said that the two systems should be integrated, but you didn't agree, and now something is wrong. ”

Li Dong said angrily: "Don't put it in hindsight! If the two sides are really integrated, there will be big problems, I don't want to affect the store because of the mall, and once it is integrated, the supermarket will really become a transit station!"

Shen Qian pursed her lips and didn't speak.

Sun Tao saw that the two were arguing, and hurriedly said, "Mr. Li, then I'll go over and deal with it first." ”

Li Dong spat out and said, "No need, you sit here, I'll go!"

"You're going?"

Sun Tao and Shen Qian let out a puzzle at the same time, Li Dong didn't need to come forward in person for this matter.

Li Dong gritted his teeth and said: "I'll deal with it, forget it if it's okay, if something happens, I want them to look good!"

Sun Tao and Shen Qian were both cold in their hearts, don't look at Li Dong recently, he doesn't seem to care much about the company's affairs, and he is also smiling at employees and senior management.

Don't forget, how many people Li Dong fired last year, and even many people entered the bureau.

If you really think that Li Dong is a good man, then it is ugly to die, and Li Dong is not soft at all when he should be ruthless.

When Sun Tao heard this, he immediately said: "Mr. Li, now that the company is short of people, don't let your temperament come." ”

Li Dong said impatiently: "Got it!"

Saying that, he got up and picked up his coat and was about to go out, Sun Tao wanted to say more, but Shen Qian shook his head at him.

After Li Dong left, Shen Qian said: "Let him go, it's okay to kill chickens and monkeys, the company hasn't opened people for a while, and some people don't have a sense of the overall situation at all." ”

Sun Tao knew that she was talking about people from Longhua Supermarket.

But Sun Tao was a little unhappy in his heart, Longhua Supermarket had always been the store manager of Longhua Supermarket before, and even many high-level executives were promoted by him.

The operation department is under the jurisdiction of the e-commerce department, and the main reason this time is that there is a problem with the warehousing side, and it stands to reason that Longhua is not to blame, after all, the company did not stipulate that the supermarket must provide a source of goods for the mall.

Now that Shen Qian said this, it was obvious that Longhua's people did not have a sense of the overall situation.

Sun Tao was holding back the fire in his heart, and he was afraid of Shen Qian's identity, so he finally had to say in a sullen voice: "I'm afraid that it will make a big fuss, according to Mr. Li's temperament, it is possible to abolish the warehousing department and the operation department." ”

Shen Qian said nonchalantly: "Layoffs will be abolished, according to my meaning, the company will operate in a unified manner." It has to be operated separately, not to mention the waste of resources, and the operating costs are much larger. ”

At this moment, Sun Tao had nothing to say, and after glancing at Shen Qian, Sun Tao said helplessly: "Director Shen continues to be busy, I still have some things to do, so I will leave first." ”

After speaking, Sun Tao left in a hurry.

When Shen Qian saw him leave, a smile appeared on the corner of her mouth, she didn't mean to target Sun Tao, just to remind him.

To say that the most loyal person in the company to the distance is probably Sun Tao, but people have selfishness, and Sun Tao is no exception.

Although he does a lot of things fairly, he can also treat everyone equally.

But sometimes Sun Tao's selfishness is a little heavier, and there are many middle and high-level people in the distance who are Sun Tao's descendants, and Sun Tao is particularly tolerant to them.

It's okay to do this for a short time, and Li Dong won't care.

But after a long time, how could Li Dong not care, Sun Tao would sooner or later cause Li Dong's dissatisfaction because of this.

Shen Qian didn't want to have infighting in the distance, and she couldn't tell Sun Tao face-to-face, so she was less selfish, so she could only remind her in a roundabout way.

She Shen Qian doesn't even care if the two departments of the e-commerce department are abolished, do you Sun Tao have to focus on the gains and losses of one store in this city?

As the general manager and shareholder of the company, Sun Tao should look further.

……

Longhua supermarket.

When Li Dong arrived, the two sides of the supply problem had already been negotiated, and the express delivery was also delivered.

However, the high-level management of the supermarket and the operation department were there, and both parties were cautiously looking at the door of the supermarket, and when it was not yet hot, sweat was oozing from the heads of both parties.

After about two or three minutes, Li Dong's figure appeared at the door of the supermarket.

The current manager of the Longhua store is named Liu Yuan, this guy has been working in Longhua since the first day of the opening of the Longhua store, and he also worked as Sun Tao's assistant in the early stage.

Later, Sun Tao became a shareholder of the company and stepped down as a part-time manager of Longhua store.

Longhua, as a first-class store, is also the only first-class store in the distance, and I don't know how many people competed for this position at that time.

But in the end, with the support of Sun Tao and Liu Yuan's familiarity with the entire operation process of the Longhua store, Liu Yuan finally won the first prize and became the only first-class store manager in the distance.

Originally, Liu Yuan was proud of the spring breeze and was in a good mood.

But today, Liu Yuan can't wait to kill the bastards he just promoted!

Today, Yuanfang Mall is online, and Liu Yuan, as the first person in the store system, naturally knows about it.

Just when he was hiding in the office and trying to tease the customer service of the e-commerce department with emojis, suddenly Sun Tao called him and told him that Mr. Li was coming soon.

As for the specific situation, Sun Tao thought he knew, and he didn't say anything in detail.

But Liu Yuan knows a fart!

When the operation department called, he didn't answer it at all, and when the people from the operation department came to the door, they jumped to their feet and scolded their mother, Liu Yuan knew that the problem was big.

In addition, knowing that Li Dong was about to arrive, Liu Yuan couldn't care about arguing with the people in the operation department, and hurriedly provided the items he needed.

Therefore, when Li Dong came, the two sides were at ease, otherwise there would be some quarrels.

As soon as Li Dong arrived, Liu Yuan and everyone hurriedly greeted him.

Li Dong didn't talk nonsense, and said directly: "What's going on?"

Liu Yuan hurriedly said: "Mr. Li, it has been dealt with, and there will be no problems on the customer's side." ”

Li Dong nodded and said lightly: "That's good, the customer should maintain it well, and arrange someone to pay a return visit when he goes back." ”

Although Liu Yuan was not responsible for this matter, Liu Yuan immediately replied: "Okay, Mr. Li!"

Li Dong didn't look at him again, and then looked at the humanity in the operation department: "What are you doing here?"

A supervisor from the operation department was not very old, about thirty years old, and when he heard Li Dong's question, he said with some trepidation: "Mr. Li, I'm here to transfer goods." ”

I remember that the goods in the mall are provided by a special warehouse, so why did I go to the supermarket to transfer the goods?"

The director of the operation department swallowed his saliva, and immediately said: "There is a problem with the warehouse, the data is lost, and some of the goods list cannot be found. ”

"Can't find the list?"

Li Dong laughed, nodded and said, "If you can't find it, you can't find it, don't look back and can't even find the goods." ”

This is a bit heart-wrenching, what does it mean that the goods can't be found?

It means that it was greedy, or sold, and it must be a big problem anyway.

If the goods are still there, but the list is missing, then it is better to say, at most, some of the responsible persons have been fired.

But once the goods are gone, then the problem is serious.

Of course, in fact, everyone thinks that it is unlikely to be embezzled, after all, the mall has just been launched, and at this time, as long as the people in the warehouse department have no problem with their heads, they will not be so impatient to resell items.

But there are no absolutes, who knows if someone's head is really in the water.

Liu Yuan and the people in the operation department didn't dare to answer, nor did they dare to make a sound, and after Li Dong finished speaking, the atmosphere froze.

After a while, Li Dong said lightly: "Liu Yuan!"

Liu Yuan was excited, and hurriedly raised his head and said, "Here!"

Li Dong laughed, waved his hand and said, "Don't be so serious, this matter has nothing to do with you, it's just that your mind is a little stiff and you don't know how to be flexible." ”

Liu Yuan's sweat came down with sweat on his head, his mind was stiff, and he didn't know how to be flexible?

Is that a good word!

I wanted to explain a few words, saying that I didn't know, but how could Liu Yuan dare to explain, how to explain?

Said that he was not there at the time, said that he didn't know about it at all, said that he hid in the office to tease customer service, and looked for death!

Liu Yuan didn't want to die, so he had to acquiesce.

If you don't know how to be flexible, you don't know how to be flexible, it's better than dereliction of duty.

Li Dong glanced at him and continued: "It's the first time that you are here, and you are not the initiator of the accident, so you will be deducted a month's bonus, no opinion, right?"

"No comment!" Liu Yuan said hurriedly.

Li Dong smiled lightly: "Do you know why your bonus was deducted?"

Liu Yuan immediately said: "I know, because I don't know how to be flexible, I didn't think that the mall is also part of the company." I won't make this kind of mistake next time!"

The first-level store manager, admitting his mistakes in front of so many people, Liu Yuan can be regarded as a talent who can stretch and contract.

Seeing this, Li Dong didn't want to say anything, nodded and said, "Pay attention next time." ”

After saying that, Li Dong turned around and left, everyone else was stunned, and it was over?

Liu Yuan was very happy in his heart!

It's over, it's so easy to finish!

This is more serious than getting angry on the spot, and Mr. Li punished him on the spot, indicating that there is nothing to do with him in the future.

The operation department and the warehousing department are going to be finished this time, the list of goods is lost, and maybe there is corruption in it, which is a big deal.

There must be someone in the warehouse department who is going to be finished, and as for the operation department, it is definitely not much better, who let these people not use their brains.

Originally, this matter had little to do with them, and they reported it directly if they couldn't transfer the goods, but they wanted to do it, and they had to transfer the goods from Longhua Supermarket.

What is Longhuadian Supermarket?

This is the only first-class store in the distance, and every account here is clear, and Li Dong even has to personally audit it every month.

You came to transfer goods, have you asked Li Dong, have you asked the former store manager Sun Tao?

You don't even have a formality, you have to get the goods directly from the mall, who gave you the right!

Another point, the operation department and Longhua supermarket are not subordinate to each other, the two parties are independent systems, you can't transfer the goods, forget it, and actually send people to make trouble, which is even more serious.

Thinking of this, Liu Yuan secretly rejoiced, and also gloated.

These bastards embarrassed themselves in front of the boss, not to mention, and deducted a month's bonus, with a loss of at least more than 10,000 yuan.

Now although I have lost some money, I am finally fine, which is a great luck in misfortune.

Of course, Liu Yuan also knew that he was just comforting himself.

was labeled by Li Dong as not knowing how to be flexible and rigid in thinking, don't think about promotion in the future, one day I will be caught with pigtails, I am afraid it will be the time for me to finish.

Thinking of this, Liu Yuan took a deep breath, the only thing he could do now was to be conscientious, and it was best to pray that nothing would happen in the next few years.

With Mr. Sun on top, Mr. Li should not directly take his position as a first-class store manager.

It's a pity, I'm afraid I won't have time to be free anymore in the future.

Thinking of this, Liu Yuan glanced indignantly at the director of the operation department beside him, broom stars, they are all harmed by this group of bastards! )