As mentioned earlier, flying fast food restaurants do not deliver takeaway orders from other schools, but they do not refuse those students from other schools to go to the store to pack them back by themselves.

There was a boy from the Southern Foreign Language Trade School who liked a girl from their school, and this girl was a typical foodie, and she especially liked to eat delicious things, especially after eating the food of a Feifan fast food restaurant, she was shocked!

This man is also a caring person, after knowing the news, he rushed over to the fast food restaurant at ten o'clock every day, bought takeout, and then rushed back desperately before the meal became cold, and delivered it to the girl by hand.

Even if there is a class that day, skip class without hesitation! Just to let the beloved girl eat her favorite food.

The emperor lived up to his wishes, and finally the girl was moved by the man's perseverance and agreed to be the man's girlfriend.

When the excited boy came to pack the takeaway, he desperately thanked the staff and thanked them for their delicious food that made him capture the joy of his girlfriend.

Li Yuhao also smiled when he heard the news.

Later, Li Yuhao heard from those dine-in customers of the same foreign language school that the boy, because he skipped class too many times, was remembered by many subject teachers, and he was given super treatment for the make-up exam, which moved the boy to cry bitterly!

We know that those who do the catering industry open the square table and welcome guests from all directions. All kinds of people, all kinds of things, are indispensable.

There are naturally good things, and there will be no fewer bad things.

Although the food delivery business is booming, there are also some bad things happening.

Let's not talk about it, let's talk about the theft of takeaways.

Because of the popularity of takeaway, the delivery staff is also more urgent about the time for delivery. There are often delivery people who deliver to the door of the dormitory and call customers to come and pick up takeout, but the customer does not have time because he is in class or for other reasons, so he asks the delivery person to leave the takeaway at the door of the security booth.

This kind of thing is very common in the delivery process in college towns, so the delivery person generally does not hesitate to drop the takeaway and leave.

Just this one, and here comes the thing. Some customers are naturally happy when they get takeaways, but some customers can't get their takeaways, so they call to complain.

Some of these customers really couldn't get their own takeaways and were stolen, and some are hard to say.

At the beginning, when some complaints came, Li Yuhao thought, forget it, it may be an accident, let's send another takeaway, the cost is not high anyway.

But maybe it's because of the sweetness, these things will happen every once in a while.

Li Yuhao won't do it! Rely on an order of more than 50 yuan or more than 80 yuan, and say that he will accompany him.

Li Yuhao asked the store manager to write down how much time he had spent in the personal store announcements of the two takeaway platforms, and he was not responsible for what happened, and then asked the delivery man to notify the customer by phone that when he picked up the food, if he was told by the customer that it was placed at the security booth, then what happened, and the general fast food restaurant did not accompany it.

On the phone, the customers said yes.

However, in reality, there are still consumers who "don't see takeaways" who call to complain and ask for compensation, which of course is unanimously rejected by all the staff of the Feifan fast food restaurant.

And then these people still don't give up. They use the platform mechanism to apply for a refund on the platform, which goes without saying that it must be refused. Lituan takeaway is okay, after refusal, the platform customer service calls to understand the situation, and generally will not let the appeal pass. After Li Yuhao rejected the other party's request for a refund, the other party applied for another refund, and then the platform's customer service called and said that the platform was willing to compensate half of the transaction amount, and then let the customer refund the order. That order is an order of 64 yuan, and the customer service said that it will compensate the difference of 32 yuan to the merchant within two days, Li Yuhao thought, more is better than less, although the money is less, but it is reluctant to admit it.

As a result, two days later, Li Yuhao checked all the bills, but he didn't see the 32 yuan that the customer service said would be compensated.

Li Yuhao got angry and called Wu Yuwen to ask what the problem was.

Wu Yuwen said that Li Yuhao was stupid, how could he trust the customer service number, why didn't he solve it directly!

Li Yuhao smiled when he heard this, and he couldn't even believe the promise of your company's customer service, so he didn't say much, and said directly to Wu Yuwen, if this kind of thing happens again, I think it will be difficult for me to continue to cooperate with you. Although I really want to support your cause.

Wu Yuwen panicked and hurriedly said, "Brother Hao, if there is such a thing again, you can call me again and let me deal with it." ”

Maybe it's because of the taste of eating marrow, a few days later, an order of 120 yuan asked for a refund, Li Yuhao looked at the order address and found that although it was not from the same dormitory, it was from the same dormitory building.

Li Yuhao sneered and refused directly, and as expected, he applied for a refund again.

Li Yuhao directly called Wu Yuwen, the business manager of Eatme, over, and just happened to call the customer service phone to come, Li Yuhao answered the phone to Wu Yuwen, and then said quietly next to him, "If this is still the case this time, then we will stop cooperating with Eatme this month." Brother, it's not like I don't want to support you......"

Wu Yuwen was also full of resentment when he heard this, he answered the phone, and heard a female voice on the other side say, "Hello, this is the customer service for eating, are you the person in charge of the Feifan fast food restaurant?"

Wu Yuwen listened and said coldly, "Wait a minute, I'll record first." ”

This sentence made the customer service ridiculous!

Wu Yuwen clicked the recording button on his mobile phone, and then said, "How many customer service numbers do you have?"

The customer's request customer service cannot refuse, and can only blow out the work number, "607834." ”

"Very well, let's start talking now. Wu Yuwen said.

"Okay, that's right, a customer just applied for a chargeback......"

"I refuse to chargeback the order, the order has been delivered to the customer's designated location. Wu Yuwen said.

"But the customer insists on applying for an order, but our company will reimburse you half of the cost......."

"You said the same thing the other day, but I didn't get it. ”

"Sorry sir, I'm not responsible for this, you can ask the customer service who answered your phone at the time to inquire about this matter. ”

"I am the business manager of this market, and I can clearly tell you that this order has been delivered by the merchant, and the store announcement platform has also clearly written the delivery rules, and the consumer has been notified by phone. If the customer does not receive the meal, it is also the responsibility of the customer. Wu Yuwen said angrily.

"Excuse me, sir, do you have any solid evidence that the consumer actually received the takeaway? If not, we still recommend compensating the consumer for half of the loss. The customer service said.

The boss waited for you for two days, but the promised compensation never arrived. The boss is very dissatisfied with what we have eaten now! He directly said that if the platform still refunds the order to the consumer, he will not dare to cooperate with the consumer, and will cooperate directly with Lituan. This store has a transaction volume of more than 14,000 yuan a day on our platform, accounting for more than half of the transaction volume of my business package, will you compensate me for this giant store? Once this store becomes the exclusive of Lituan Takeaway, the entire area will have to be driven out by Lituan Takeaway! Are you responsible? Let me tell you, if you dare to judge indiscriminately, this matter will not be played, and I will settle this account with you when it comes to the headquarters! Anyway, I recorded it, and it was a big deal to send a mass internal email to the company's management, and you would just wait to find a new job!" Wu Yuwen roared.

The customer service may have been frightened by Wu Yuwen, and paused for a while before saying, "I want to discuss this matter with our supervisor, and I'll reply to you later." ”

After a while, the platform decided to refuse the consumer's refund, which made Li Yuhao very relieved and patted Wu Yuwen on the shoulder. Of course, on the takeaway platform, Feifang fast food restaurant has another bad review, that is, Feifang fast food restaurant did not deliver the meal, and then refused to compensate Yunyun, these evaluations Li Yuhao has long been out of his mind, and the so-called fairness is in the hearts of the people.

After a period of time, there were a few occasional orders, perhaps because Wu Yuwen's threat was effective, and the customer service internal group held a meeting, and all the refund applications involving the flying fast food restaurant were rejected.

This also made Li Yuhao's smile much brighter.

In fact, there are such troubles, and what impressed Li Yuhao more was the blackmail incident.