Chapter 206: It's a Matter of Course
After being hung up, Chen Ming's mind went blank, Rao was experienced in leading customers, and he also had a feeling of being overwhelmed, or he didn't know how to face customers. Pen % fun % Pavilion www.biquge.info
The last time because of the Zhongwei company trouble, the customer did not see it as a villa, it is estimated that he has been dissatisfied, if this time let the customer run in vain, it is estimated that the customer will no longer trust him in the future, let alone follow him to see the house.
Chen Ming held the mobile phone in both hands, stood in place and was stunned for a while, although he tried his best to think about countermeasures, but his mind was indeed blank, he made the same mistake twice in a row, not to say that the customer could not understand, even he himself could not let go.
"Store Manager Chen, when will the customer come over?" Seeing Chen Ming standing there in a daze, Fang Xiaobo frowned and couldn't help but ask.
"Brother Fang, owner......" Chen Ming's throat seemed to be gagged, and although he opened his mouth, he said good things.
"What's going on? Can't you see the house again today? Fang Xiaobo said tentatively.
"Brother Fang, just now the owner called me and said that he had something to do and couldn't come over for the time being, so let's make an appointment to see the house another day." Chen Ming knew very well in his heart that since the incident had happened, he could not escape it no matter what, and he could only tell the customer about it now.
"Hah...... Store Manager Chen, yesterday we waited at the gate of the community for a long time, and we didn't even see the shadow of the house, and now this has happened again, I really don't know whether I should believe you or not. Fang Xiaobo's face sank and said.
"Brother Fang, I know that I didn't think about this matter, but I ......"
"Okay, since I can't look at the house now, I'll go back first." Fang Xiaobo put down a sentence, turned around and walked in the opposite direction, obviously having a real fire in his heart.
This is also Fang Xiaobo's good quality and high self-cultivation, if he is replaced by an unreasonable customer, he may point to Chen Ming's nose and scold, and the two appointments are unsuccessful, even if the customer with a good temper is a certain amount of disgust.
Seeing Fang Xiaobo's back striding away, Chen Ming couldn't wait to slap himself, he had never been as coopy as he is now, he had never made the same mistake twice, this kind of stimulation was not only for the sake of interests, but also for psychological blows.
"Brother Chen, the customer is gone now, what should we do?" Zhao Xiaowei asked with a concerned face.
"Let's drive behind the customer, I want to see if it's the ghost of CNGR." Chen Ming said in annoyance.
After being tricked twice in a row for the same thing, Chen Ming also began to analyze the reasons, he suspected that CNGR and the owner might be colluded, otherwise things would not have been so coincidental, but he had no evidence to prove this.
No matter what Chen Ming thought, no matter how aggrieved he was, Fang Xiaobo no longer trusted him, and he might not follow him to see the house in the future, which can be seen from Fang Xiaobo's resolute attitude of turning away.
Fang Xiaobo left the gate of the Xiangjiang community, and walked back along the way home, the more he thought about it, the more aggrieved he became, he came to the Xiangjiang villa community to see the house twice, but he didn't even enter the gate of the community, if this is known to others, I'm afraid I will really have to laugh off his big teeth!
When Fang Xiaobo was about to walk to a T-junction, he suddenly heard the shouts of two people, and said: "The single-family villa in the Xiangjiang Villa Community, with an area of 800 square meters and a price of 50 million yuan, is sold cheaply." ”
"The luxury villas in the Xiangjiang Villa Community have been sold at a reduced price, and the exclusive listing is the only one."
The shouts of these two people attracted Fang Xiaobo's attention, and what these two people said was exactly what Fang Xiaobo needed, Fang Xiaobo turned his head to look at the two of them, and found that they were two young people in their twenties, one was thin and tall, and the other was strong.
These two people are Wang Jianfa and Liu Cheng.
Yesterday, Liu Cheng followed the two customers all the way home, and had figured out the addresses of the two customers, as well as the routes of the two customers' homes, and placed signs in the places where the customers must pass, so that the communication with the customers did not seem abrupt.
"Hello gentleman, take a look at our company's exclusive listings, single-family villas in Xiangjiang community are sold at low prices, you can choose to live by yourself, and you can also invest and make money." Wang Jianfa stepped forward and handed out a leaflet to Fang Xiaobo.
Fang Xiaobo glanced at the leaflet handed over, the listing information recorded on it was indeed the same as the house he needed, and asked, "Do you really have this house, or do you use it to fool people!" ”
"Sir, of course our company's listing is real, we have the key to the villa, and we can take you to see it now." Wang Jianfa showed the access card and key and said.
"Okay, then take me to see it." After two consecutive defeats, Fang Xiaobo has lost confidence in Chen Ming, and besides, he has come to the Xiangjiang Villa Community, and he can't go home like last time.
"Sir, please." Wang Jianfa showed a hint of excitement on his face, made a gesture of please, and walked towards the Xiangjiang Villa Community with Fang Xiaobo.
On the Jetta car not far away, Chen Ming and Zhao Xiaowei both saw this scene, and their faces were a little gloomy.
"Brother Chen, there are other intermediary companies that have contacted customers, what should we do now?" Zhao Xiaowei said anxiously.
"The customer has lost faith in us now, and I can't help it." Chen Ming sighed and said.
"Then why do we have to come along, aren't we angry with ourselves?" Zhao Xiaowei said with some puzzlement.
"The reason why I follow behind the customer is to see if CNGR is in contact with the customer, if it is really CNGR's ghost, I will uncover their old bottom in front of the customer, so that they can't sign this list." Chen Ming said.
Chen Ming knows very well in his heart that the customer has lost confidence in him, and he will definitely not ask him to buy a house again, so even if he goes out now, it is useless, as long as it is not CNGR and the customer is contacted, he can only treat it as not seeing.
……
At this time, in a BMW car in the distance, Zhang Wei and **** were also sitting in the car, watching Wang Jianfa and Liu Cheng contact with customers, and both of them showed a hint of joy on their faces.
Zhang Wei knows very well that Chen Ming has regarded CNGR as a thorn in his side, if it is CNGR's people who contact customers, even if the other party can't make this list, they will make a big fuss with CNGR in front of customers.
Once the two agencies get into a fight, the client will have a bad impression of the two companies, and no client will want to look at the property with the rogue company, and may even give up the villa.
Last time, because Chen Ming followed the customer, Zhang Wei and **** could not take the initiative to contact the customer, and Liu Cheng did not have the ability to cut the customer for the time being, and if he didn't do it well, it would even cause the customer's disgust, so he lost an opportunity to talk to the customer when he was not fully prepared.
That's why today Zhang Wei asked Wang Jianfa and Liu Cheng to put up signs at the places where customers must go home, so that they can contact customers in a reasonable way, as long as Chen Ming is not crazy, he has no reason to stop the two.
"Mr. Zhang, should we go and get in touch with the customer." Seeing that Wang Jianfa brought the customer into the community, **** asked with concern.
"There is no need, Jianjian has the ability to take customers alone, and the first time to take the customer can not decide anything, if you like this villa, you will definitely contact us, if you don't like this villa, it is useless to say that the sky is falling." Zhang Wei shook his head and said.
For example, to buy a villa such a large order, generally at least to take more than three times, the first time is just a simple view, the customer is impossible to make any decision, go home and discuss with relatives, the second time to see is the real sincerity.
The most important thing for buying and selling customers is to grasp the customer's heart and force, and Wang Jianfa lacks these two points, but the first time to see the villa will not involve these two points, only the second time to see and the third time to see, you need to use this situation.
To put it bluntly, Zhang Wei asked Wang Jianfa to bring the customer for the first time, just to get the customer's contact information, if the customer has the intention to see the house for the second time, or shows the intention to buy a house, Zhang Wei will contact the customer.
This method is the experience and rules that he slowly explored after becoming the store manager, and Wang Jianfa entered the company with him, some basic knowledge is not worse than him, and there is no problem in completing the first show.
The most difficult part of this list is to contact the customer, and Zhang Wei has now found a way to do it, and then as long as the customer sees the house, everything will fall into place.
According to Zhang Wei's experience, the customer should prefer this villa, and the customer took the initiative to contact Wang Jianfa on the second day of the villa.
The second time I took it to see was Zhang Wei personally out of the horse, Fang Xiaobo and his wife both came to see the house, this time Zhang Wei used mind reading to spy on the thoughts of the two, and found that the two were indeed very sincere to buy a house, and Zhang Wei also forced the side knock according to the ideas of the two.
On the third day, Zhang Wei decided to strike while the iron was hot, took the initiative to contact the customer to negotiate, and explained the benefits of this villa, and Fang Xiaobo and his wife's intention to buy a house was also very large, and under Zhang Wei's bewitchment, the customer directly signed a deposit contract.
When Zhang Wei signed the deposit contract in Zhongwei Company, the salesmen in the store felt a little incredible, obviously it was the door-to-door suite of Anju Company, and under Zhang Wei's design, he actually pried the other party's customers over, which was probably angry if the other party knew.
Zhang Wei's ability was also recognized by the brokers in the store, and this list worth 1.5 million commissions also made all the salesmen covetous, because this list was completed together, and many people wanted to know how the rewards would be distributed.
Under the stimulation of this big order, the salesmen of Zhongwei stores have high morale, and they are desperately calling and visiting customers every day, choosing to do the intermediary industry, which one is not for the commission, which one is not for the high salary.
Zhang Wei set an example for them, let them see the hope of making money, and who would be indifferent?