The first handover of Blue Light was very smooth, and the sales rate reached 90%, far exceeding the target given by the company. The owner's complaint rate is only 1 in 1,000, indicating that even if there are some problems, the follow-up customer service will minimize this dissatisfaction, and the customer service work is very good. Seeing such a result, Li Jing's hanging heart finally fell.

Xiao Na and Situ both ran to Li Jing's office to express their congratulations, Li Jing was very happy, and said to the two, "Let's go, sister has a treat tonight, let's relax for a while, and go to KTV to sing after dinner." "Xiao Na and Situ both think it's very good, especially Situ rarely goes to sing in Shenzhen, except for Liang Yan and a few of them who have been to KTV once, and they think they can have a good time today. After eating in the evening, Li Jing took Xiao Na and Situ to go to Biaoge, and asked for six bottles of beer by the way, asking for two bottles per person, which must be killed at night. Situ took a sip when he opened it, the three of them smiled at each other, touched it, and one of them took a big sip, Li Jing said to the two, "Since I came here, it's been more than a year, and I feel stressed every day, if it weren't for the two of you, I wouldn't be able to support it, and today I finally completed a round of phased work, I'm really happy." Our sisters don't say anything outside the world, come on, take another bite. ”

The three of them raised the bottle and took another sip, Situ said to Li Jing, "Sister Jing, in fact, don't say this, do you think, although the three of us have been under great pressure this year after we came over, but our harvest is not small, you think, first of all, we all bought a house, which should be what everyone who comes to Shenzhen to work hard, we have achieved it; Secondly, although the work is hard work, but we have gained a lot, not to mention you, just say me, more than two years of work experience has also made me a sales elite, I now go through the entire project sales process, and the fundamentals will definitely not be difficult for me in the future. Let's talk about Sister Na, finally took the most important step towards management, how important this is to the development of her future career, we can't sell a lifetime house, so in the end we still have to take the road of management, I am now trying to look forward to the development of this direction, both of you are already managers and quasi-managers, I also try to be close to you. Come, let's go one. ”

The three of them all worked happily, "Yes, Situ is right, if you want to get it, you must first pay." Although I have doubled my work since I arrived at this company, and I care about Sister Jing's work, I have to do a lot of things unconsciously, but the harvest is really huge. The last time I was promoted to manager, I wouldn't have known how I would have spent that time if it hadn't been for the two of you with me. Come on, we're working on one. "The three of them did it again, and they basically didn't have a bottle of beer. Situ opened the beer of the three of them again, "Sister Jing, Sister Na, let's sing, from now on, don't talk about work, sing." ”

Both of them nodded, and ran to order songs, Li Jing sang a song of Qianqianque first, Xiao Na sang a friend, Situ sang a story of time, the three of them were a little drunk, singing and singing very high, two bells felt like they would be gone for a while, Li Jing still wanted to continue the clock, Situ thought that he would have to go to work tomorrow, it was already eleven o'clock, and he didn't agree, Xiao Na also felt that there was no need to do it so late, so the two took Li Jing back to the rental house.

Situ got up in the morning and went for a run, but Li Jing and Xiao Na still couldn't develop this habit, mainly because they couldn't get up in the morning and wanted to sleep lazy. Situ didn't force them either. brought breakfast back to eat together, since Situ came back with breakfast, the two of them had to sleep a little longer, and Situ didn't care about them.

Because after the delivery of the building in April, there is an opening on May Day, and a delivery was arranged in mid-May, this time it is a second opening of 668 sets of buildings, so the sales office began to be in a crazy busy state, this time the delivery of almost the entire headquarters of the group came down to help, it is really too many customers to hand over the building, and the group does not want to outsource, so it has to use the people who can be used.

The sales of the May Day holiday are still very hot, and the more than 800 households that opened are basically sold out, and the two cooperative intermediary companies have made a lot of money, and the cooperation between the two sides is very pleasant. Situ and Shauna also achieved gratifying results, both of them sold about 200 results, and jumped to the first and second places in the entire ranking, and finally overtook the intermediary company.

The handover in the middle of the building because of the full preparation, but there is no big problem, this is the group has ever delivered the largest number of units, Chairman Zhou personally named by the president Wang Mingfeng to be in charge of the handover action, Wang Mingfeng is the professional manager of Dong Zhou from Vanke, very professional, this is the first major thing he personally explained after the boss jumped to the blue, so he implemented it very strictly, put forward a high standard of 95% of the delivery rate, Li Jing felt that he was about to go crazy, At the same time, Li Liangmin felt that he was going crazy, and during this time, he was in meetings every day to arrange, discuss, organize and implement.

All departments of the entire headquarters have assigned tasks to Wang Mingfeng, and each department completes them independently, with division of labor and cooperation. With the concerted efforts of all colleagues in the group, finally on May 16, the day of handover played a perfect handover battle, Li Jing also entered the eyes of all the group's senior management on this day, and then Boss Zhou felt that it was better to share such a perfect handover experience, so he specially opened a blue light handover experience summary meeting, at which Li Jing reported for an hour as the person in charge of the project department, Situ and Shauna and Li Jing stayed up for several nights in order to prepare this PPT.

Li Jing's report was very exciting, and the president took this opportunity to ask manpower to set up a separate customer service department considering the business needs of the group to deliver a large number of buildings in the future, and asked manpower to investigate and demonstrate the feasibility and economy, and Chairman Zhou also listened carefully to President Wang's opinions and felt that it was indeed necessary. After more than a month of preparation, Mr. Zhou finally approved a new department from marketing, the customer service department, under the leadership of Li Liangmin, the marketing boss, to set up a deputy general manager of customer service, and transferred Li Jing to serve in the past, and the newly established customer service department of component management is mainly responsible for the delivery of all projects of the group, customer service, customer service complaints, customer service satisfaction management and other matters.