136, Chen Ping (1)

Who is this Chen Ping?

The people in the conference room, except for Li Wenxin, couldn't help but nod their heads when they heard Zheng Tao mention Chen Ping's name, and they reached a rare agreement on this issue.

After Zheng Tao finished mentioning Chen Ping, he asked Yu Wanzhou directly: "Mr. Yu, what do you think of Chen Ping?" Can you be qualified as the director of rooms of Huazhao? ”

When Yu Wanzhou heard Zheng Tao ask herself, she immediately said: "Mr. Zheng, I very much agree with Chen Pinglai, but I don't know if he wants to come." ”

Zheng Tao said: "As far as I know, he came back this time, it seems that he wants to take care of his elderly parents, and he should not go back to the field, as for how to dig him up, I think there are no more than two obstacles, one is money, money we have, his salary can be special, the salary standard can exceed my salary and Mr. Li's, as for the position, it is also very simple, now we only have the establishment of the director of rooms, but we can consider giving him a vice president-level treatment, I think there is no problem in this way, After all, he Chen Ping can be regarded as the veteran of Huazhao's opening. ”

Yu Wanzhou picked up the pen and wrote down the two conditions Zheng Tao said in the notebook, and then said: "Mr. Zheng, I will get in touch with Chen Ping immediately and strive to implement the problem of the room director as soon as possible." “

Why is this Chen Ping so mysterious and popular? It turns out that he is Huazhao's entrepreneurial veteran, the first housekeeping manager, this person is very elegant, quite a little Yushu Linfeng taste, just these are not enough to make everyone so happy and convinced, the reason why everyone likes him very much is because this person is powerful enough.

His strength is first and foremost manifested in his work. Huazhao business in the early years of a hundred waste, business is very light, due to one reason or another, there are all kinds of problems, only the housekeeping department is the least problem, the fastest progress of the department, the housekeeping department under the leadership of Chen Ping, quickly through the embarrassing period of opening, matured.

Chen Ping is an employee that all bosses crave, because this person's brain is very fine, as long as you can take into account the problem, he often has an accurate plan or has simply done it, so being Chen Ping's leader is very simple, just wait to receive praise from the superior leader every day.

Don't underestimate this, it seems simple, but it's hard for anyone to be able to do it.

About this matter, there is a very evil story, that is once Wen Fang took the hotel management personnel out for a travel investigation, it was originally the midsummer season, a group of people when they climbed the mountain suddenly dark clouds rolled to rain, this time is halfway up the mountain, not in front of the village and not in the store, seeing that the group is about to be drenched, this Chen Ping unhurriedly opened his backpack and took out an umbrella and handed it to Zheng Tao, Zheng Tao immediately opened the top to Wen Fang's head, and the downpour in Mashan came down, thanks to this umbrella, After this incident, Wen Fang was full of good feelings for Zheng Tao, and Zheng Tao was also full of good feelings for Chen Ping.

Chen Ping pays attention to doing things, the work arrangement of the department is in good order, he is a senior hotel management expert, and his personality is extremely rigorous, so the work of the housekeeping department is very solid, whether it is an insider or a layman, as long as he enters the housekeeping department, he can immediately feel the power of professionalism, and in addition to this, Chen Ping also did a work for Huazhao in the contemporary, beneficial in the future. ‘

At that time, the hotel market in Nanji was not very developed, several old star hotels were born from the government guest house, or did not get rid of the "ugly face, hard to hear, difficult to do" stinky shelf, although Huazhao is not a state-owned enterprise to transform, but at that time the star hotel market reputation is not very loud, in everyone is still ignorant of hotel management, Chen Ping has begun to promote the entire room service upgrade.

Just when other hotels are still continuing this old-fashioned procedure, Huazhao Hotel has begun to 'moving service', what is moving service? To give a very simple example, you go to other hotels to stay, luggage or something have to drag yourself, to the front desk to go through the procedures need to queue, finally it is your turn, the waiter's attitude is not good, the whole procedure is very cumbersome, it takes more than 20 minutes, there is no central air conditioning in that era, a good hotel has a fan heating is good, although so, because the star hotel is a scarce resource at that time, each store is overcrowded.

Hua Zhao originally took this kind of path, Wen Fang started as a catering, and he did not pay attention to the guest rooms, including Zheng Tao, all the management personnel did not realize the importance of service, but in Chen Ping is different, he seems to be able to see the future, he repeatedly went to Zheng Tao to communicate, at first Zheng Tao did not think so, felt that he was looking for something to do, the business was so good, why should he make trouble for himself, but Chen Ping has been passing a message to Zheng Tao, the hotel industry is about to develop, If you don't take the lead now, after a more luxurious and formally managed hotel rises in the future, Huazhao will be in danger.

Zheng Tao didn't agree with this statement, in his opinion, not everyone can casually invest hundreds of millions of dollars to build a hotel, but Chen Ping couldn't be entangled, and his plan didn't cost much, so Zheng Tao nodded and agreed.

After Zheng Tao agreed, Chen Ping didn't say a word, and applied to buy two Mercedes-Benz first.

Zheng Tao couldn't laugh when he saw Chen Ping's application, and hurriedly asked him what he bought a Mercedes-Benz for, and Chen Ping's answer made Zheng Tao stunned, and it was used to go to the station to pick up guests for free.

It's a big joke in the world, and you can't finish the guests who come to the door, and you have to use Mercedes-Benz to pick up and drop you off for free?

But Chen Ping repeatedly told Zheng Tao that the spring of the hotel industry was coming, and now he was going to open the gap with his opponents, Zheng Tao was persuaded by him and bought the car.

Then Chen Ping made a big one, replaced all the electric fans in hundreds of guest rooms, and put on air conditioning, Zheng Tao felt that this kid had a bit of a brain, and agreed.

With Zheng Tao's support, Chen Ping began to make big moves.

Soon, the guests who came to Huazhao to consume felt the difference, as long as you went to Huazhao accommodation, there was a Mercedes-Benz pick-up, and it was free! In that era, it was good for the waiter to give you a good look, and he could even sit in a Mercedes-Benz, which was unusual, in that era when the network was not developed, Huazhao's reputation spread like a virus.

Then, Chen Ping began to promote the service reform, to Huazhao housing, no need to go through the formalities in person, the guest only needs to give the certificate to the waiter can go directly to the room to rest, the waiter will send the certificate to the room after completing the formalities, which was the only one in Nanji at that time.

Then, Chen Ping played a set of combination punches and changed all the services of the housekeeping department, such as in winter, the waiter will turn on the air conditioner in advance, so that the guests feel very warm as soon as they enter, and all kinds of subtle services are readily available.

With this set of touching service, Huazhao has become a benchmark enterprise in the service industry of Nanji, leaving competitors far behind, driven by the housekeeping department, the income of the entire hotel has completed an explosive growth, Zheng Tao as the general manager, has become a well-known figure in Nanji.