Qi Tianxiang's gentle words, although they couldn't dispel the nervousness of the female employees, but Qi Tianxiang said this, which also made her have to answer originally: "A few people are temporarily transferred from each floor, it won't have much impact, although the sisters on duty are busy, let's go back and see more in a while, as long as there are no student groups or tour groups, there won't be too many things." ”

"This eldest sister said well, sisters help each other, who is busy helping, this is the mutual assistance and friendship we have been advocating! This is a good social custom that we can be proud of. Qi Tianxiang smiled slightly and nodded approvingly to the female employees, and then looked at everyone and gently encouraged: "This time I came to investigate with Governor Sun, which is about the restructuring of our Xinhua Bookstore Group, and I convened everyone to discuss, that is, I want to hear everyone's opinions. ”

Qi Tianxiang's enlightening speech made the reading area cold for a while, and then someone muttered in a low voice: "Isn't it just the leaders' business to change and change?" Tossing and turning, I don't know why? ”

"Well said, the leaders are tossing and turning, and the masses don't know what they are changing and what goals they want to achieve, is there a mass basis for such changes?" Qi Tianxiang raised his voice and repeated what he had just heard, but he did not deliberately look for the person who spoke, but looked around at everyone and said: "Governor Sun and I are here today just to hear the truth, and to hear the words of the vast number of cadres and workers in the bookstore, how should the bookstore system be changed?" How to reform is more in line with the interests of grassroots workers, only when the workers participate, and their opinions are fully expressed and satisfied, can such a restructuring conform to the wishes of all employees and have a wide range of representativeness. ”

Although Qi Tianxiang's words were peaceful, they were very powerful, and no one spoke or expressed his position for a while, so Qi Tianxiang had to turn his face sideways and continue to ask the female employees around him: "How many years have you been working?" Is it in this central bookstore as soon as you work? ”

Seeing Qi Tianxiang asking, the female employee had the experience just now, her face was no longer blushing, although she was still a little nervous, but she still replied calmly: "I graduated from high school and entered the bookstore instead, and I have been working here since I entered the bookstore, and it has been twenty-two years. ”

"Twenty-two years, the current age should be close to forty?" Qi Tianxiang looked at the female employee gently and asked, and after receiving an affirmative answer, he slowly snapped his fingers and said: "Replacing the bookstore, whether it is the replacement of the father or the mother, the two generations have worked for the Xinhua Bookstore for at least decades, or even half a century, decades of ups and downs, watching the prosperity and development of the bookstore, just like looking at their own children, to say that there is no emotion, it is impossible." ”

As Qi Tianxiang spoke, he felt that his emotions were a little excited, so he changed his eyes, looked at Huang Wei and said lightly: "Mr. Huang's experience in the bookstore doesn't seem to be so long!" I seem to remember that you first worked in the Cultural Affairs Agency, and then came to Xinhua Bookstore Group! ”

Huang Wei looked at Qi Tianxiang chatting with female employees, and let out a heartfelt sigh, but he asked himself in an instant, hurriedly cheered up, and replied seriously: "I used to work in the library of the Department of Culture, and later I was responsible for the logistics and multi-economic work in the department, and I took over the retired general manager He Quanfeng three years ago and came to the group to preside over the work." ”

Qi Tianxiang ignored Huang Wei's self-introduction, but looked at Li Mingfu not far away and asked, "How many years has Comrade Mingfu been in the publishing group?" Where was it before and what work did you do? ”

On this occasion, Qi Tianxiang asked such a question, obviously knowingly, and the atmosphere of the scene was solidified for a while, and everyone was speculating about the intention of Qi Tianxiang's question, but Li Mingfu did not dare to hesitate, so he had to say cautiously with a smile on his face: "I used to work in the Propaganda Department of the Provincial Party Committee, and then I was transferred from the Press and Publication Bureau to the Publishing Group, and it has been nearly five years. ”

Li Mingfu replied briefly, he didn't dare to say a word, since he was coldly treated by Qi Tianxiang in the morning, he had always felt that something was wrong, but he didn't have any chance to change, so he could only guard against it carefully. It is impossible for Qi Tianxiang to be unclear about his work experience, even if there is something unclear, he will not ask on such an occasion, he can only be 120,000 careful, waiting for Qi Tianxiang's next question.

"Oh." Qi Tianxiang gave a long response, did not look at Li Mingfu again, but turned his face to look at the female employees around him, and said with a gentle smile: "You are also an old employee of the bookstore, not to mention the hotel above, only the bookstore, what do you think is the problem?" If you are asked to lead the improvement, where should you start? ”

Qi Tianxiang's question made the female employee a little confused, but in the face of Qi Tianxiang's gentle smile and tone, he thought for a while and said with a slight smile: "I'm just an ordinary salesperson, I really haven't thought about these problems you said, as an employee of a bookstore, what I can do is to do my job well and do my duty, and I really don't dare to think about it much else." ”

seemed to feel that her tone and words were a little too flat, and the female employee added seriously: "If I had to choose, I would like to be like this, as an ordinary worker, I can have a stable job, a stable income, can take care of the family, respect the elderly, and live in peace, so I am very satisfied." ”

"Sister Liu is a provincial model worker in our bookstore, and she is also an advanced worker for many years." I don't know who introduced it in a low voice, which attracted Huang Wei's attention, and as if reminding him, he hurriedly looked at Qi Tianxiang and said: "I forgot to introduce to you, Comrade Liu Liping is an advanced worker of our group, a provincial model worker, and a provincial 38 red flag bearer. ”

Qi Tianxiang listened to Huang Wei's introduction, and suddenly understood that Liu Liping was able to sit next to him, which was also deliberately arranged, and he couldn't help but feel a little disappointed, but he still looked at her with a smile and said: "I have a huge personal honor, but I am not arrogant or impatient, I still maintain my humble nature, I still want to do my job well, live a calm and stable life, take care of my family, and respect the elderly, which is very rare, and it is also the most simple outlook on life and values." ”

Qi Tianxiang tried his best to adjust his emotions, and also said in as simple a sentence as possible: "We have been emphasizing that employees are the owners of enterprises, of course, I am referring to state-owned collective enterprises here. What is the master, is the participant and builder of enterprise production, but also the creator of enterprise value, rather than the leader above the enterprise and the grabber of interests. The core values we advocate are also that labor creates wealth and labor creates a happy life, and only based on such values can the society be harmonious and stable, and can it be orderly. Do a good job, create extraordinary performance in ordinary work, this should be the principle that each of us abides by and adheres to, no matter what status, no matter what kind of work is engaged, only hard work, in order to have rich returns, this to when, should be the spiritual support and value orientation of our society. ”

Qi Tianxiang's words were impassioned and incendiary, and immediately aroused a warm applause, which was also a rare emotional catharsis for everyone since the beginning of the meeting, which lasted for a long time.

"Originally, I shouldn't have said these things today, and I came here today to solve the serious business difficulties of Xinhua Bookstore Group and solve the dilemma, but why do I say this, I also feel that some phenomena are not just problems of operation and management, but problems in concepts, and the crux of the contradiction is not the system and mechanism, let alone the development ideas, but our hearts have changed, and the values have shifted." Qi Tianxiang patiently waited for the applause to subside before he said slowly: "Now there seems to be a point of view, or a tendency, that there are difficulties in business operation, and the first starting point is to complain about the system or mechanism, that is, to find reasons from the management method. What is the situation of personnel, the way of management, it seems that as long as you get rid of these, everything will be solved, and it seems that everything will be fine if you solve these, is this really the case? I don't think so. ”

Qi Tianxiang looked around at everyone, paused, took a sip of tea from his teacup, and then slowly continued: "The management system of state-owned enterprises has decades of management experience in our country, and the essence is that ideological and political work is integrated into the whole process of enterprise production and operation, that is, the two-way management system of the party committee and operation, as well as the management and supervision mechanism extended from it, the business activities and major decision-making arrangements of the enterprise must be managed and supervised by the competent department at a higher level. It is also necessary to go through the supervision of the party committee and the workers' congress of the enterprise, and all the workers and workers are exercising the mission of participating in the management and production and operation activities of the enterprise, and many problems and contradictions are solved under such a mechanism, and the enthusiasm of the workers and workers is also stimulated by extensive participation. I really don't see what kind of problems there are in such a management and supervision system, and what kind of problems are restricting those aspects of enterprise operation and management. ”

"After talking about the system and mechanism, I will talk about another reason for enterprise managers, that is, the competition brought about by marketization, which seems to be an unavoidable fact." Qi Tianxiang eased his tone for a while, and still said calmly: "Speaking of market factors, or the view of market theory, we should change the production and operation of enterprises according to market laws to meet market demand. Such an idea is very reasonable and necessary, but marketization is a gradual process, which needs to adapt to changes, just like we respond to the changes of the seasons, what needs to be increased or decreased is clothing, the so-called wearing cotton clothes in winter and wearing yarn in summer, rather than being hospitalized for surgery. ”