Chapter 179: Lady Wu's New Crisis

Xu Wan and Mo Yuan left ten days later. Because www.biquge.info the factory is facing the May Day holiday, the workers have to work overtime in advance to drive out some products to ensure the supply and demand of goods. The second phase of Xu Ming's project is progressing smoothly, and Mrs. Wu's factory has already begun construction.

Because she was busy with the company's affairs every day, Mrs. Wu had not been able to get out and go to various sales stores to have a look. Although the sales volume has not shown any signs of growth, but the sales are still stable, Mrs. Wu concentrated on the construction of the new factory and the transformation and development of products.

Just as Mrs. Wu was immersed in her own grand cause and worked hard, just as the factory was working overtime to drive out the first batch of products, a thunderbolt came over on a sunny day. A franchise restaurant had a dispute with a diner.

After eating at the franchise store, the customer had symptoms of food poisoning that vomited up and down, and the result of discussing compensation with the franchisee store was not well handled, so he posted the matter of the franchise store on the Internet in a fit of anger. The online post went viral and was also widely reported by the news program of the local TV station, and at this time, the reputation of Mrs. Wu's franchise store plummeted. In just one week, several stores announced that they had terminated their purchase contracts and ceased business.

Mrs. Wu was originally a novice in business, and although she had encountered all the problems before, none of them were fundamental problems. Because she has always believed that as long as the product quality is excellent and the product reputation is good, other problems are not a problem. However, in addition to the problem of the reputation of the product this time, how to save it, she really couldn't think of a way for a while.

Mrs. Wu had already gone to the franchise store where the accident occurred with the company's personnel to take the batch of products back to the quality supervision and inspection department for testing, but there was no problem with the product at all. However, because of the speed of network transmission and real-time news reporting, the credibility of the brand has already existed, and it is not possible to recover it for a while.

Mrs. Wu worries every day about how to re-establish the credibility of the brand and reopen the market. Because it is about to be the May Day holiday, it is the peak sales period of products, and if you miss this peak period, you will have to wait until the next small long holiday next time. Moreover, reputation is not easy to build, and it is a matter of minutes to destroy it.

"Sister Furen, why don't the workers in the factory stop work first, these goods are probably enough for the sales volume of stores in surrounding counties and cities, and if they continue to be produced, there will be more backlogs of products. Also, the workers should be paid this month's wages, I don't know where they heard the news that the factory was going to close, and many people demanded to settle their wages and leave. Xiao Liu, who is in charge of factory management, said worriedly.

"Well, got it. Those who are willing to go do not stay, and those who are unwilling to go should do what to do, isn't it time for the holiday yet. Temporary overtime is no longer necessary, but normal production must be maintained. Originally, a holiday was the peak period of staff turnover, and if we added this message, we stopped production at this time, and then it would be more difficult to recruit people. You organize it, and have a town hall meeting in the afternoon. Mrs. Wu said helplessly.

"Okay, I'll go get ready." After Xiao Liu finished speaking, he left.

Seeing that it was almost lunch time, Mrs. Wu, who hadn't eaten much in the morning, didn't feel hungry at all. It's been a week, and a third of the old stores and big stores with the best sales have closed. There are still small shops in the surrounding cities and counties struggling to support it. But the sales of these small shops are very average, and the development prospects are not great, so if you only count on them, soon the factory will not be able to survive.

"Madam, let's go to dinner, just now Mother Wang called and said that the meal has been prepared." It was Xu Ming's voice.

"Why did you get to town, aren't you in the village?" Mrs. Wu was curious.

"Well, don't worry about you. Mom says you don't eat much lately. "Since the accident in the store, Mrs. Wu has been staying in the town to eat and live, first, to facilitate handling emergencies, and secondly, to take care of Xiao Xue'er. Xu Ming has been staying at Wang's mother's house because he has nothing to do recently. Occasionally go back to the village to see how the construction site is progressing.

"No, you can do it, I can do it." Mrs. Wu squeezed out a smile and said.

"Well, have you thought of a good solution?" Xu Ming asked, because he and Mrs. Wu's sales thinking patterns are different, so Xu Ming can't help much. Although he has asked his publicity department to intervene in the online publicity, posting the inspection report of the product and the transparent production process of the factory on the Internet, it has not made much difference.

"I think of one, but it's a bit difficult to do the current disaster. It is to let the whistleblower stand up on his own, show his physical examination results, and let him tell the public that his poisoning symptoms have nothing to do with the food in our franchise stores. But that's easier said than done. Mrs. Wu said.

"But no, it's hard to get a person to deny his preconceived notions, and let alone let him slap himself in the face?" Xu Ming also sighed.

"We have increased the publicity of the product, but the effect is not ideal, and everyone is very concerned about what is eaten. Originally, recently, the country has vigorously grasped food safety, and some black-hearted restaurants and manufacturers have been vigorously exposed on the news, and people have long been extremely vigilant. Isn't it fatal for our brand to have such a problem at this time? Mrs. Wu sighed.

"Well, the bell still needs to be tied to the bell, except for finding a way to make the person concerned speak, there is really no good way at present." Xu Ming grabbed Mrs. Wu's shoulders and comforted: "Don't worry, everything will be in order, and the inspection report of the product is there." ”

"Well, I know. You can rest assured, I have confidence in my stuff. Mrs. Wu said resolutely. A bright and confident smile spread across his face.

"I knew you could!" Xu Ming also cheered up Mrs. Wu.

"Okay, let's go home for dinner, and after eating and coaxing Xiao Xue'er to take a nap, I have to go back to the factory for a meeting." Mrs. Wu said with a smile.

When Mrs. Wu rushed to the factory after eating, the workers in the factory were already sitting in the factory canteen waiting. Everyone sat in groups of three and two, chattering and talking about the parents.

"Here, I'll be waiting for you for a while." Xiao Liu saw Mrs. Wu coming over, and said.

Mrs. Wu walked to the center of the cafeteria with a smile, laughed loudly and said, "Okay, let's all sit down some." I'm going to talk to you about where you want to stay. ”

Everyone sat around when they heard Mrs. Wu's voice and scattered around Mrs. Wu. Because everyone is a villager and almost all know each other, there is nothing to taboo, and several older workers said: "It is said that the factory is going to close down, madam, you can't cheat us, the salary must be settled for us." ”

"Yes, yes," the others chimed in, "everyone is a villager, you can't look up and see you when you look down, you can't have nothing to do with us." ”

"Well, yes, everyone is a folk, because it's a folk, everyone should know who I am. I can do as much as I can, and I never boast about it. Our company also has a total of 100 people, and I owe you wages over the years? Mrs. Wu said loudly.

"Originally, I wanted to wait for this period to pass and then discuss this issue with everyone, because the company has indeed encountered some problems recently. Young people have probably seen it on the news on their mobile phones, because of a customer complaint, the reputation of our products has suffered a great crisis. However, I will never owe you wages because of this issue. ”

"Moreover, we are trying to find ways to actively solve the problem, and I also hope that our young employees will publish the production quality and strict production requirements of our products on the Internet, so that everyone knows that our products are absolutely no problem. We are originally a community of interests, everyone, I earn more, you also earn more, I am bankrupt, and you have no food to eat. Of course, you can find another way, but you can try and see which company and factory has such a relaxed leave and rest system and salary package as ours. ”

Because of the instability of the rural labor force, Mrs. Wu formulated a particularly relaxed shift change system. As long as the production line can be kept running, workers can choose to change shifts by themselves. And every holiday, as long as the company's employees complete the production volume of the month, they can adjust the rest time by themselves. Because most of us are adults who have started a family and are the main labor force in the family, it is inevitable that there are children and the elderly who need to be taken care of, so such a relaxed working environment can reduce everyone's work pressure and retain employees. It does not affect the company's production needs, and it can also give more work opportunities to young people who have more time and more shifts.

"If you are in trouble, I will try my best to help, but if I am in trouble, it is time to show your sincerity. If you want to stay and support me, we will continue as usual, how to produce, how to work, how to work, how to pay wages. If you don't support me, you're lazy and slippery, and you're welcome home. Because, I can't raise idlers, and I can't afford to raise people who don't trust me. Because of the decline in the company's turnover, I just want to brush off a group of people to reduce my financial pressure. ”

Mrs. Wu knew that if she struggled to keep them at this time, she would talk about her feelings, gratitude, and hard work, which would only make them more suspicious of their financial problems. It is better to throw out their own advantages and conditions and all the problems they face in a realistic manner, which can make them feel more at ease.

"Whoever wants to leave, go to the financial Xiao Zhang to settle and leave today. If you don't want to go, continue to work, but from today onwards, we won't be working overtime. At the beginning of the five, there will be a normal holiday. After Mrs. Wu said this, she left with a smile. There is no opportunity for everyone to continue to talk and inquire.

She had to go with someone to investigate the complainant's activities and what he had eaten that day, to find a way to talk to him about compensation, and to find a way to get his hospital medical report. Everything has to be solved quickly, and the longer it takes, the more people pay attention to the news, even if the parties come out to clarify, the effect is half the effort.

"Madame, ma'am." A worker chased out the door and shouted.

"Well, what's wrong, what's the problem?" Mrs. Wu asked.

"That's right, I've been working here, and I know we're in trouble right now. I have some savings at home that I can take out to tide over with the factory. The man said sincerely.

"Well," Mrs. Wu said movingly, "I understand, thank you for your kindness, but there is no problem with the company's capital operation, you can rest assured." I don't need to, and if I need to, I'll talk to you. All she heard was complaining, and it was the first time someone offered to lend her money. This made her more determined to solve problems by herself and make the company bigger and stronger. Not only for themselves, but also for the people who support and trust themselves.

Because she had to prepare to go out, Mrs. Wu didn't know that she would be able to come back in a few days, and she was always worried about Xiao Xue'er's diet, because Xiao Xue'er had been breastfeeding before. But I can't come back every day to deliver milk when I go out this time. Because she was about to turn one year old, Wang's mother suggested weaning Xiao Xue'er, but Mrs. Wu was very reluctant.

But there seems to be no way, this time, it is impossible to take the child to go, and it is impossible to solve the problem in a day or two, except for weaning, Mrs. Wu has no other choice. Now, there are only wronged children.

"It's time for you to find a crisis PR." Xu Ming said while packing up his clothes with Mrs. Wu.

"Well, yes, really, there is a shortage of talent." Mrs. Wu said with a smile, she needs a lot of talents, but where can such a small company ask for crisis public relations? Xu Ming always thinks about his small boss from the standpoint of his big boss.

"Otherwise, please ask Lin Yue to help, she has experience in this area. Better than anyone in my company. Xu Ming was serious.

"Forget it, she's been annoyed lately. Didn't you ask her to be your promotion manager, didn't you invite her? She, it's okay to come here to have a proper time, she can't stand staying here all year round. The nightlife here is not rich enough. Mrs. Wu said with a smile.

"Otherwise, let our company go with you." Xu Ming said tentatively.

"No, people don't know about my company, don't bother people, you still have a lot of things over there. Forget it, you take care of the child better than anything, I will definitely deal with it, I must come back as soon as possible, you don't have to care about anything, just build my factory for me. Didn't you say that my factory would become a sight in the village, and I was looking forward to it. Mrs. Wu said.

"Okay, I'll do your big rear." Xu Ming said.

"Well, how lucky I must have a boss as big as you as my big rear. You say I have nothing to be afraid of, what to scruple about. If you don't solve this problem, I feel sorry for you. ”

"I'll take you to the car and help you with your luggage."

"Okay."

The two of them left the house talking and laughing, Xu Ming watched Mrs. Wu's car drive farther and farther, and the worry in his heart became less and less. He knew she would be able to solve the problem. After so many years of getting along, he believes in her abilities. Moreover, he also knows that even if she really can't solve the reputation problem of the product, she can find a better way out for her company and the workers in the factory, and he believes in her like this.

She is such a person to be trusted, capable and responsible, and always able to bring hope and future to those around her. Xu Ming thought.