Chapter 180: An Important Conversation

After Mrs. Wu found the customer's address through the owner of the franchise store, she was blocked from coming to the door several times, and once she was almost imprisoned at the police station because the neighbor misunderstood her as a thief. Writing "Fun" Pavilion www.biquge.info fortunately, the police officer who went out to the police had met and met Mrs. Wu before, so he didn't cause any misunderstanding.

This time, Mrs. Wu went out with the driver Master Zhang, probably people felt that a man was too threatening, and always refused to open the door to see her. In the end, Mrs. Wu simply came to the door of this customer's house every day and waited. I found out that the owner's surname is Bai, and it was a problem to eat in the black carbon family's shop. Mrs. Wu often thinks of the nonsense of black and white. Occasionally, he would laugh, probably the people who came and went in the owner's house watched and felt that the impact was not good, so he finally reluctantly let Mrs. Wu enter the door.

This customer, surnamed Bai, is in his fifties this year, and he is an old man with a big temper. It is said that he used to be a middle-level leading cadre in a state-owned enterprise. Later, because he made some unknown mistake, he was forcibly brushed off. Moreover, the relationship between the old man and his wife is not very good, and the two live separately. They have a son who works abroad and usually doesn't come back.

Probably because after he was fired from his job, people somewhat criticized him, so he basically didn't go out. Hide at home and watch TV every day to pass the time. The old man loves to keep cats, but because his cat suddenly disappeared somehow, he suspected that the neighbors were the troublemakers, and he had a big quarrel with the neighbors in the past few days.

These are all the news that Mrs. Wu learned from coming to the community to knock on the door and being rejected these days, chatting with the old ladies downstairs. Mrs. Wu has also seen the old lady of the white old man once or twice, and she is not a talkative person, and she doesn't go downstairs much every day except for grocery shopping. It is said that he used to be a teacher, but he retired due to health reasons.

After Mrs. Wu entered the door, the first thing she saw was a wall of photos. It's full of photos of the old couple's sons, from the time they were babies to the recent photos with their girlfriends. Neatly, hanging all over the background wall of the sofa.

"Auntie, this is your son, how handsome he is." Mrs. Wu said with a smile.

"Hey, isn't it, since I was a child, I was pinched by someone, and I was still the same likable when I grew up. No, I've found a girlfriend abroad. He got married this year, saying that he wanted our old couple to come over, but his father was strong, so he had to let the girl come here. You say, people come over, and both parents have to come, how much money does it have to waste, the two of us go over, just the two of us, how much trouble it has. As soon as the old lady talked about her son, she began to gush about her old man.

It seems that the old man is not a good talker at home, probably the root of the disease planted by being a leader. Everything has to depend on him, and he has to have the final say. Otherwise, the family will not want to stop.

As soon as the aunt finished speaking, Uncle Bai over there coughed and coughed and walked out of the bedroom. After seeing Mrs. Wu, he looked at her with contempt and suspicion. Then sat on the sofa, crossed Erlang's legs, and said dissatisfiedly in the direction of the old lady: "What are you nagging about, what are you talking to an outsider about the situation at home, your brain is in water, don't you know how to protect your privacy?" ”

The old lady glanced at the old man, did not speak, and went into the bedroom with a white eye. Approaching the door, he muttered, "It's a stinky body." "It's probably the old lady who is used to being oppressed, and she has recently fought back and no longer listens to the old man's arrangement.

"Hello uncle, I'm ......"

"I know what you're doing, if you have something to say, I don't have time to listen to your nonsense." Uncle Bai said impatiently.

"That's right, uncle, you see that I came in a hurry, and I don't know what you like, so I specially asked a friend to choose a little flower cat for you in the pet store, you see, do you like it?" Mrs. Wu opened the cardboard box that had been placed at the door and pushed it to Uncle Bai's feet.

Uncle Bai glanced at it, a hint of surprise flashed in his eyes, but he immediately lowered his eyelids, covered his emotions, and said, "No merit, what kind of gift are you giving." ”

"Uncle, since you know who I am, and you are a cheerful person who has something to say, I won't beat around the bush with you. That's the case, the last time you went to the store and had a bad stomach, it was because the store didn't understand the situation, had a bad attitude towards you, and made you angry. I came this time, mainly on behalf of the store, on behalf of our manufacturer, to apologize to your old man, I hope you don't remember the villain, don't be angry for this little thing. Mrs. Wu said very sincerely.

"Humph!" Uncle Bai snorted coldly from his nose and said, "Alas, what is a small matter, what is a big matter." In the end, it's just a bowl of soup, and it's a small thing. But your store is indiscriminate, saying that I am going to make money, saying that I am an old immortal, and saying that I am full and have nothing to do, which is an insult to my personality, and this is a big deal! ”

"I know that the store has mishandled it, which has made your old man angry, and we have seriously criticized and educated the store manager, and the person has been fired. We have also given your elderly a comprehensive physical examination, and because of this incident, we have also learned a lesson, and several stores are closed in the cold, and they are about to close. So, uncle, I hope you don't remember the villain, forgive the store for not paying attention to what you say, and give us a chance to continue to open. Mrs. Wu said with some pity.

"Opportunity? I'm just defending my own legitimate rights and interests, I can't give you the opportunity, what do you think I'm doing, a retired old cadre, I don't have the ability to say anything. Uncle Bai said sourly.

"Well, uncle, you have. You see, this is the quality test report of our product, and this is the test report of the food you ate that day. Everything is normal, our quality please your old man absolutely assured. Your situation that day may have happened to be unwell. So, we ask you to help us prove our innocence. Mrs. Wu said with a smile.

"Well, I've read the test report, and I'm not going to pursue it. But there's no need to open your mouth, you do yours, we little people live ours, we don't have to involve each other, and I want to open my mouth to do something. "Uncle Bai is worthy of being an old leader, he is neither humble nor arrogant in his speech, he is full of confidence, and he has a momentum to crush Mrs. Wu under his feet.

"That's right, Uncle Bai, the posts and words you made on the Internet and on the news before have had a great impact on the credibility of our products. Although we have obtained the corresponding evidence through formal channels to prove that there is no problem with our products, we still hope that you, as a regular customer in our store, can recognize us, affirm us, and give us encouragement and support. We need responsible, loyal customers like you. We really want you to open up and guarantee our products, because you are a customer and very important to us. ”

To deal with such an arrogant old man, there seems to be no other way than to praise. But I'm used to being touted, and I don't know if this trick is good or not.

After listening to Mrs. Wu's words about how important he was, Old Man Bai's face did soften a lot. He used to be the head of the family, his wife and children revolved around him, and he was the most important. As a leader of a state-owned enterprise, he is also valued. It's just that since he retired, he feels that he is not that important.

The people who used to stammered him like pugs not only stopped scolding him, but also laughed at him from time to time. The old woman in the family is not obedient, playing temper with herself, not to mention her son abroad, and she ignores her own opinions. Of course he was not happy in his heart, of course he was not happy.

He knew that it wasn't a problem with the food in the store at all, because he had some stomach discomfort before he went to eat. The reason why he complained to the waiter was that there was no place to spill the sullenness in his heart, and it was still important to show himself. At the very least, as a regular customer, he is important to a store. But it didn't work out, but the store manager didn't say anything about himself, and said something that he didn't have to insult his personality.

Who is he, who can be insulted at will? He was unhappy, uncomfortable, and he had to make the shopkeeper uncomfortable and uncomfortable. So, he directed and acted in such a play.

Seeing that Uncle Bai's expression softened, Mrs. Wu continued: "Uncle, I heard that you are an old leader. You have always been upright, magnanimous. I hope you will be magnanimous again this time and help us. To tell you the truth, I started this brand from scratch, and I think you, as a self-made old leader, should be able to understand our hardships as well. It's hard to do anything now, it's hard to make money, but we still have a big family to feed. ”

"Although, if you don't speak, everything will slowly get better with our insistence, but it will take a long time and wait. I can wait, but our regular customers can't afford to wait. They will be disappointed in us, they will lose faith in us. They are our most important people, just like you. ”

"You, uncle, as long as you open your mouth and explain the facts to our news media, we will be able to solve it together. Our company's 100 people, as well as so many franchise store owners, are counting on you. You don't know, now with just a few words from you, we can solve our problems and let us get out of the predicament as quickly and best as possible. ”

Mrs. Wu looked at Old Man Bai's facial nerves that were becoming more and more relaxed, and she kept increasing them. Mrs. Wu even had some doubts that the woman sitting in front of Uncle Bai was herself. When did I become so talkative and so cheeky. With her previous arrogant personality, she would never have said such a thing.

"Oh, Uncle Bai, look, I came to patronize and said, but I couldn't give this to you, you see, this is specially blended cat food bought from a pet store." Mrs. Wu took out two packets of cat food from the bag beside her and said. "Just eat one spoonful at a time, and the kitten has good resistance after eating."

Mrs. Wu hugged the little cat, stroked the kitten's head, looked at Uncle Bai's glowing eyes, and handed the cat to Uncle Bai's hand. smiled and said: "Cats love cleanliness, and I like you the most for an old man like you." ”

"Actually, this matter is really a trivial matter, I, an old leader, can still quarrel with you for a bowl of noodles and make you cheap? I just can't get angry, the arrogant momentum of the clerk. If he had spoken well and apologized to me at the beginning, this matter would not have been as it is now, and let you have a big boss come out in person. Old man Bai said in a soothing tone.

"Well, uncle, at first glance, you are a good person who is sensible, otherwise, you can't cultivate such an excellent son, you see, your son can now be regarded as a successful person that we all envy. The tiger father has no dogs, so it's you. "Now that the old man has relented, there is no need for Mrs. Wu to insist on that topic, it is better to talk about something else, close to the old man's life, and chat with the old man to be happy, some things will naturally come to pass.

"No, my son has now settled in Canada and is staying in school to teach. This is a rare opportunity. He also insisted on finding a way to take our old couple over. I'm not going, I've lived in this old place all my life, and I don't want to leave here. To be honest, don't look at your store has not been open for a long time, but it is the most authentic old sheep soup restaurant I have ever eaten, and I almost go to the store to drink two bowls often. The lamb is tender and tender, and the heat of the soup is good. It's closed now, and I'm really not used to not going. Uncle Bai said with emotion.

"No, we all choose fresh tender lamb soup, and the ingredients are absolutely fresh and exquisite, and an old connoisseur like you can drink our sincerity as soon as you drink it. However, after all, it is not a century-old store, and although the product quality is impeccable, the management and training of employees are still a little unable to keep up. Sometimes, it is inevitable that there will be some misunderstandings and disagreements between customers because of service problems. However, we are working on improvements. ”

"The main purpose of this closure is to strengthen the training and service of employees. I hope that you, old man, can stand up and give us an endorsement. Your old customer's words, one word, more effective than our hundred. Mrs. Wu said happily. It seems that the problem on Old Man Bai's side is not big.

"Look at you, when you say all this, you're thirsty, girl, I've made you some tea. You drink some. Mrs. Bai probably thought it was not a problem for her to stay in the bedroom all the time, so she came out and said.

"No, auntie, I still have a nursing child, I can't drink tea, I'll just drink some boiled water." Mrs. Wu politely arrived.

"Oh, this, you see, the child is still breastfeeding, you see that you are still coming to the house, it's really not easy, you have a lot of people in a big factory, it's really not easy, girl." Old Lady Bai muttered.

"Well, let's do it, you make an appointment to see what I should say, I'll say something, and when the time comes, I'll give you a clarification." Old man Bai interrupted when he saw that the old lady was about to chat with someone. He likes to dominate the home field and can't let the old lady take their conversation away.

"Really, uncle? Thank you so much. Thank you so much. Uncle, you are an old leader, you can speak, do things in a measured manner, when the time comes, you can say whatever you want, what you say is definitely better than what we arranged. Because what you really think is what we want. Mrs. Wu said with some excitement. She was ready to come again, but she didn't expect Uncle Bai to agree so much.

"Well, you arrange, depending on your time. We can't disturb your rest because of our business. In short, the fundamental responsibility for this incident is ours. Mrs. Wu said politely.

"Well, this kind of thing, sooner rather than later, it's better to solve it as soon as possible, or else, tomorrow, tomorrow morning. Go to the door of your franchise store, call the previous media, and I'll give you a clarification. "Uncle Bai has arranged it.

"Well, uncle, you are a leader, you really have foresight and insight, you are right, we will solve it as soon as possible. Just tomorrow. Mrs. Wu said excitedly.