"What?" Chen Geng asked curiously, "What do you think needs to be improved?" ”

"It would be nice if I could have network capabilities," Lin Shuyao smacked her lips, a little unsatisfied: "For example, our company's printers and fax machines are still not enough, and if this program-controlled switch can cross-link multiple telephones with fax machines and photocopiers, it will be too convenient." Pen Fun Pavilion www.biquge.info"

"This is a good way," Chen Geng laughed: "But there are still few units with this kind of demand after all, right?" ”

"So I'm just saying," Lin Shuyao shook her head, but she didn't have anything to regret: "Actually, this program-controlled machine is also very easy to use, but it's a little unstable." ”

Chen Geng nodded.

This program-controlled switch is the first small program-controlled product launched by Huawei, and the first product has a problem, which is normal, as long as it is not a serious quality problem, Chen Geng feels that it is acceptable.

"By the way, the people on Huawei's side told me that if there is any problem, they must call them as soon as possible, and they promise to serve us 24/7, and promise to send staff to help us repair within half an hour of receiving our call." Lin Shuyao added: "I think that no matter what their products are, just for their attitude, even if their quality is poor, I am willing to use their products, at least comfortably." ”

"That's the truth, service is very important," Chen Geng said with a smile: "There is a saying in foreign countries, called 'customer is God', but shouting 'customer is God' foreign enterprises, after arriving in our country, they regard themselves as God, Huawei's 'all customer satisfaction for the purpose' principle is worth our reference, not to mention that our technical level is much worse than foreign enterprises, even if our technical level comes up, we must never forget our roots - just like you just said, as long as your service is good, Even if the quality of the product is almost acceptable, I can accept it. ”

Lin Shuyao was a little embarrassed: "I think our attitude is good enough......"

"Compared with other domestic enterprises, our service awareness and service attitude are definitely the best, but this is far from enough! Awareness of this needs to be strengthened! Chen Geng waved his hand vigorously: "Where others are good, we have to learn with an open mind, Shu Yao, my idea is that we ask Huawei's friends to teach us this experience, and in the future, the after-sales service work will be handed over to you to manage, what do you think?" ”

"Huh?" Lin Shuyao's face couldn't help but change, her face turned white, and she said hurriedly: "You...... You don't want me anymore......"

"What are these words? What do you mean I don't want you anymore? Chen Geng was made laughing and making trouble by Lin Shuyao's words: "It's just that you are in charge of a piece of business, what does it have to do with you or not?" You are also the head of the chairman's office. ”

"That's good, that's good," Lin Shuyao stuck out her tongue, looking very scared: "Then I'll rest assured." ”

"You......"

Chen Geng shook his head helplessly.

……………………

Huawei is very aware of its own advantages and disadvantages, in the current and this situation that they are not well-known, they have done the ultimate in after-sales service, worried about whether Huawei is because they are their shareholders and take special care of themselves, Chen Geng also specially called several partners of Runhua Industry who recommended to Huawei before, and asked them about their satisfaction with the use of Huawei's program-controlled switch, the result made Chen Geng very happy, everyone is very satisfied with Huawei's product, In particular, Huawei's after-sales service attitude, everyone is simply satisfied, in addition, everyone said that they will help recommend this product to friends and partners - although there is also a factor of Chen Geng's face, but if it is not because this product is really good, everyone will not be able to give face like this.

"Lao Ren, I heard that your program-controlled switches are selling well?" After understanding the situation, Chen Geng picked up the phone and called Lao Ren.

"Thanks to you, it's okay," Lao Ren smiled very happily: "My friends are very face-saving," after a pause, Lao Ren said to Chen Geng sincerely with gratitude: "Chen Dong, thank you, if it weren't for your help, we wouldn't have opened the situation so easily." ”

This is not Lao Ren and Chen Geng's politeness, Huawei has not had any popularity in the market before, and as the company's first product, how can everyone recognize Huawei? Chen Geng played a key role in this: he not only gave the business of Runhua Industrial to Huawei, but also helped Huawei recommend several customers. With the model project of Runhua Industry, it is much more convenient for Huawei to go out to expand its business, and their business personnel can completely straighten their backs and proudly announce to their target customers: "Runhua Industry's program-controlled switch project is done by us, they are very satisfied with us, and they have recommended several customers to us, even Runhua Industry trusts us so much, what else do you have to worry about?" ”

It's a big killer!

Chen Geng's face is too big, and he said politely, because of Chen Geng's help, Huawei opened up the situation at least half a year in advance, how could he not be grateful?

"Needless to say, I am also a shareholder of Huawei, we are all a family." Chen Gengyi waved his hand and said.

Lao Ren smiled and said a few polite words, knowing that Chen Geng was a busy man, he couldn't call him because of this matter, there must be something else, no need to wait for Chen Geng to speak, Lao Ren took the initiative to ask.

"I really want to ask you for help," Chen Geng was not polite, and said to himself: "Can you arrange a few comrades in charge of after-sales to come over and tell our people about your Huawei after-sales service concept?" ”

That's it?!

Lao Ren suddenly breathed a sigh of relief, he thought that something was wrong with Chen Geng, but he didn't expect it to be such a trivial matter.

Is this a thing? Of course not, for Huawei, it's just a matter of words.

On the contrary, a company of this level of Runhua Industry has to learn from a small company like itself, which makes Lao Ren feel a huge shock: Runhua Industry has been so successful, it is not an exaggeration to say that they are the most successful enterprises in China, but such a successful company, after discovering the shining points of other companies, is still so humble to learn?

To be honest, Lao Ren was stunned by Chen Geng's approach.

In an interview many years later, when Lao Ren was asked by the host why Huawei has always been able to maintain a modest and cautious, not arrogant and impatient style, Lao Ren talked about it: "In 90 years, Runhua Industry at that time was a giant enterprise with an annual output of nearly 70,000 vehicles and millions of motorcycles, and their annual operating income was tens of billions. Chen Dong also humbly learned and asked for advice from a small enterprise like us with an annual turnover of only a few million, you don't know that when I received the phone call from Chen Dong, I was almost stupid, they have been so successful, and this must be?

From that moment on, I knew that the success of Runhua Industry was not a fluke, and it was also at that moment that I regarded Chen Dong and their Runhua Industry as a role model for Huawei, and we have done this over the years, and as you can see, our Huawei is relatively successful......"

Immediately after this interview, there was another wave of learning about Runhua Industry and Huawei -- I don't know how many waves of learning about Runhua Industry and Huawei.

――――――――――――――――――――

The guys from the Kuznetsov Design Bureau are finally here.

As the early personnel, the purpose of their trip is to conduct a preliminary investigation of Runhua Industry to determine what production, testing, special tooling and other equipment Runhua Industry will purchase next, for this reason, the Soviet government and the Kuznetsov Design Bureau sent a delegation of experts of more than 20 people, led by Chen Geng's old acquaintance, yes, it is Andrei Shamanov, deputy manager of the Kuznetsov Design Bureau.

Seeing Chen Geng, Andrei Shamanov was extremely happy, and when he came up, he hugged him vigorously, and his face was about to smile: "Hi Chen, my friend, I am so happy to see you." ”

"Mutual friend, I'm also very happy to see you," Chen Geng said with a happy smile, and at the same time said to the Soviet experts: "I have been looking forward to everyone coming, please come with me, I have prepared the best Chinese food and wine for everyone, whether it is wine or food, everything is enough, today we will do nothing, just drink heartily, long live friendship." ”

After speaking, Chen Geng asked Andre? Shamanov nodded imperceptibly.

There was no response, it seems that it was because I heard that there was good wine, Andrey? Shamanov's smile became more and more happy: "Ha...... That's right, how can friends meet without good wine? ”

As for the rest of the old Maozi, after hearing that there was good wine and food, their eyes turned green -- in the past two years, the economy of the Soviet Union has become worse and worse, and there are not many opportunities for this kind of eating and drinking.

During the meal, seizing the opportunity, Chen Geng whispered to Andrei Shamanov: "Andrey, remember when I told you that we are going to upgrade the NK-8? ”

"Of course," Andrei Shamanov said with a slice of sausage in his mouth and nodded, "you have a plan?" ”

"Just an idea," Chen Geng nodded, to Andre? Shamanov asked: "If I remember correctly, the bypass ratio of the NK-8 series engines is 1.02, and the entire NK-8 series is obtained by adjusting the boost ratio to obtain different thrust, is this correct?" ”

"That's right," Andrei Shamanov nodded, "What?" ”

"I don't know much about aero engines, but I know that for turbofan engines, the larger the bypass ratio, the more fuel-efficient, so what I want to know is, can we increase thrust and improve fuel economy by expanding the bypass ratio of NK-8?" Chen Geng asked.

"Of course," Andrey? Shamanov replied without hesitation: "That's perfectly fine." ”

"Very good," Chen Geng stared at Andre? Shamanov: "I don't have a lot of requirements, it would be nice to be able to raise the NK-8 to 2, and of course, it would be nice if I could raise the bypass ratio to about 3." ”

"There is no problem with what you said," Andrei Shamanov glanced at Chen Geng deeply, and said in a deep voice: "As long as you ensure that there is enough capital investment and do not require too many new technology applications, of course this is no problem, not to mention that I can do it with 2,3.5 duct ratio." ”

"Great!" Chen Geng clenched his fists hard.

Taking the NK-8-4 in the NK-8 series as an example, the diameter of this engine is 1442 mm, which is comparable to the 1455 mm diameter of the D-30KP-2 engine of the Soloviev Design Bureau, but the duct ratio of the NK-8-4 is only 1.02, which is much smaller than the 2.42 of the D-30KP-2, which is much, but the level of thrust output is the same.

This is quite remarkable, which means that at the same thrust level, the high-altitude performance of NK-8 is much better than D-30KP-2, if the bypass ratio of NK-8-4 can be enlarged to about 1.5, the fuel economy of this engine will not be lower than TF33, if it can be amplified to the same 2.42 as D-30KP-2, the thrust of NK-8-4 can easily reach 160KN, and there is no need to sacrifice the reliability of the engine, of course, the whole amount of work will not be very small.

Of course, this is not without drawbacks, the biggest disadvantage is that in addition, with the increase of the bypass ratio, the maximum diameter of the engine will also increase rapidly, if you want to stuff an NK-8 engine with a bypass ratio of 2.42 into the engine nacelle of the H-6 bomber, that is not to think, can only be a wing crane......

Wing cranes?

Chen Geng's heart suddenly moved: If he remembers correctly, it seems that Xifei did indeed make a wing crane engine version of the H-6, and the H-6 bomber, which only had one bomber, was numbered H-6I, and used the British "Spey" MK512-5W turbofan engines on four "Trident" civil airliners, two of which were installed in the original engine compartment of the H-6, and two of which were installed under the wings in the form of wing cranes.

The test flight showed that the overall performance of the H-6I, which used four "Spey" MK512-5W turbofan engines, was greatly improved compared with the H-6 using the turbojet-8 turbofan engine, and that the maximum flight distance, bomb load, and even flight technical indicators were all breakthrough progress, but the maximum thrust of the "Spey" MK512-5W was only 54 KN, and the thrust of the two engines was about the same as that of a NK-8-4 of the Kuznetsov Design Bureau, but the total weight was still 300 kg heavier. If the four "Spey" MK512-5W are replaced with four NK-8-4 with a maximum thrust of 107.8KN each......

It's a beautiful picture!

――――――――――――――――

PS: Brothers, I'm sorry, the family has been really busy these days, and there are fewer updates, but please rest assured, the millennium is recorded here, and we will start to pay off the accounts after the busy past few days.