Manager Qi finally got his wish and entered HC Company as the manager of the quality department, and started a new round of workplace fighting.

The new official took office with three fires, the first fire has not yet burned, but he feels a pressure that he has never felt before, almost suffocating, not to mention pulling down competitors such as Wang Hai, etc., even whether he can stay is still an unknown?

People are not as good as the sky, the plan can't catch up with the changes, that is, the first thing to face is a messy environment, it is the time to test the professional level of newcomers such as Manager Qi!

During the period when Wei Shengxiong joined the company, China B company came to HC company for a formal inspection, and the customer audit results were not good, and HC company was listed as the bottom of the five suppliers by the customer, which made Mr. Carter very angry and issued a death order, not to enter the top three within 3 months, and all the senior management will take the blame and resign.

On the third day of work, Manager Qi met the second visit of China B Company, the company was up and down, the surface was well organized, and the appearance was completely new, but it was still criticized by the guests as incomplete, useless.

The guests mainly looked at three issues, namely system documents, laboratory management, and mobile phone assembly workshop, which represented the company's management standardization, verification ability, and production capacity.

In a small office, there were two girls and a fair-faced, sven-and-gentle-looking young man.

The girls began to rummage through the documents, and then they were helpless, and looked at the young man, only to see that he was sweating profusely, and he was scrambling to search the computer, but he also found nothing.

Mr. A, a male customer in his 30s, kept asking questions to the three colleagues of the system office, and he didn't know that Manager Qi's forehead was sweating, although according to the company's structure, the system office directly belonged to the general manager's office. The quality department is only responsible for the quality management of the workshop, according to this division of labor, there is no support of the institutional structure, and the company's current situation is worrying.

"Director Mao, you specialize in the system, why don't you prepare in advance. Temporary cramming, will you do it? Wei Shengxiong was embarrassed by the new system director.

Customer Mr. A: "For such a big company, even the documents are not complete, Director Mao, how long have you been here?" ”

"Mr. A, our system is now being planned and improved, Director Mao has just arrived, and it is still being formulated...... Manager Qi hurriedly played a round.

Mr. A waved his hand: "Then don't look at it this time, if you come next time, it's still like this." I suggest you don't get busy, you don't even have a document form, what else to talk about......"

"Yes, we will cooperate with the requirements of Company B to carry out rectification." Vice President Xiao smiled and turned to Xiao Mao, "Is one month enough?" When you come to the audit next month, you must have the documents. ”

"Vice President Xiao, it takes a long time to formulate the document. It will take at least a year to ...... "little hair."

After all, the book business is angry, and it is not a matter of being young. Inexperienced.

"KAO, it will take a year to get it done, what are you asking you to do? The documents can be completed in one night......" Wei Shengxiong turned back to the customer Mr. A, "Mr. A, next time we promise to take out the fourth-order documents, you can rest assured." ”

"This ......" Xiao Mao scratched his ears and cheeks. I can't cry or laugh, and it's hard to argue.

The so-called system documents are quality management system documents or environmental management systems or occupational health and safety management system documents established according to ISO9001 or ISO14001 or OHSAS18001 standards, etc., these documents are commonly called system documents, and the difference between these documents and other documents is that these documents are established according to certain standards. It must meet the requirements of the standard, and other documents are prepared according to the actual situation of the company.

System documents generally include: manuals, program documents, records, operating procedures, rules and regulations, and job responsibilities; System documents are generally divided into three or four levels; The management system generally has quality, environment, occupational health and safety and other management systems, commonly known as the three major systems, which is the meaning of the topic in the modern statutory enterprise industry management system.

There are other unspecified departments, and so on, all of which are a huge project, and it is not easy to complete it with the power of Xiao Mao alone.

As soon as Wei Shengxiong said it, anyone who knew how would laugh dumbly, so Mr. A showed a strange smile: "Okay, I will definitely watch it then." ”

Wei Shengxiong's psychology was a little weak, and he hurriedly stepped aside, naturally it was a professional person who came on the field, not to mention whether Manager Qi was professional enough, compared to other people in HC Company, he always had some common sense, and compared to professional Xiao Mao, it was obviously much older to deal with external pressure, at least he could deal with customers temporarily.

According to Xiaomao's rhetoric, it will take a year to get it done, and it is estimated that the guests have already found other manufacturers, so everyone has lost the meaning of existence; One hand is weak, and the immediate should be dealt with; is one-handed, and in the end, you still need to do things with the help of professionals such as Xiaomao; In this way, you can continue to play.

Qi Jing smiled: "Mr. A, we can take out some of the main documents, and how about some of the more detailed ones that we will gradually improve in the future?" ”

"Yes, there are a lot of audit problems, and you are ranked behind, so don't blame me for not reminding you." Mr. A waved his hand, "Let's go to your lab......"

Before entering the laboratory, at the door, a plastic signboard "Testing Room" came into view, and the most striking thing was that the words were printed on white paper and attached to the upper center in front of the door with scotch tape.

Messy, shabby, and slamming the door, the guests kept shaking their heads.

Miss B, a customer, couldn't help but be picky: "You are such a big company, you don't pay attention to the image at all, even the signboard is crooked, you don't need to look at the ...... inside"

"We must improve, but this time we are in a hurry, and many new executives and professionals are already in place, and we are making methodical improvements, and there will definitely be improvements next month." Vice President Xiao maintained a pampered and unfazed demeanor.

"You guys look at it yourself, Manager Qi, I heard that you came out of a Taiwanese company, and Taiwanese companies pay a lot of attention to image, what do you think are the shortcomings here now?" Miss B stared at Manager Qi and asked.

Manager Qi pondered a little and talked eloquently: "First of all, we must have an overall plan, documents, labels, and kanbans must be carried out, and then pay attention to standard and standardized operations under the premise of uniformity, and we must purchase various new test equipment to meet customer requirements......"

"What else?" Miss B seemed to be very dissatisfied with Manager Qi's reply, "Don't you think the name is too earthy?" ”

In the final analysis, it is still a matter of professionalism, and professional people are stress-free!

It seems that this is a tough bone to gnaw! Maybe there will be more problems? (To be continued.) )

PS: It's too professional, but it restricts the further development of individuals, don't you see, Qi, Wei, Xiao, what's stupid?