Section 33 Apprenticeship in the Water and Clouds Female Ministers' Class will give a lecture
"Yiyi, Fangfang, today the minister will arrange a master for you, you have to learn from them. You don't have to learn how to use it, you have to learn marketing methods, you know? The girl said to us as she groomed herself. Yiyi and I nodded yes. "You may ask, why study marketing? As you will see, the first thing we need to do is learn to protect ourselves, because we are in a different profession than others! We will be dealing with different guests, less complicated than the ones you meet in the old place. We have to take different measures according to different customers. We want our business to be good, and we can't offend our customers and not hurt ourselves. Seeing that we were confused, the girl continued, "You can't remember what I'm telling you now, and the time is limited, so I'll tell you slowly in the future!" ”
After applying the makeup, the three of us went out and walked to the office together. Along the way, I was thinking about what Sister Hui said, according to a woman's third sense. This kind of place must be very deep! But for the sake of money and for the sake of life, you have to try anything! Besides, I don't even have the courage to try it, and I haven't been looked down upon by others? Before we knew it, we came to the company, and today we are the first to come, and there is no one in the company. Sister Hui took us directly to the technician's room.
The labier's room is not large, and there are several rows of chairs in it. The three of us walked to the last row and sat down, and I looked around. I saw that there was a wall clock and a numbering board on the wall in front of me. There is a desk and a chair underneath the numbering board. Sister Hui pulled Yiyi and me up and walked to the front of the numbering board.
"This is our technician numbering board, and all of our technicians' job numbers are here. Behold, the first in line is the first to go up the clock, and in the absence of the o'clock and the call, it is according to this. Whoever has more points and caal will decide who will be the first to be on the clock tomorrow, but this is just a clock! That is to say, you can only rank best without dots and calls, and you can't get on the clock in a day! "Sister Hui finished speaking, look at me and Yiyi.
"Sister Hui, I don't know what a caal clock is, what is a clock?" I'm like a monk in Zhang's second place, confused.
"You asked well, the clock is the guest who asked you to go to the bell by name, and the caal clock is the bell you called to call them! The commission of the two is not the same, the latter is 5 yuan more than the front, and the o'clock is 5 yuan more than the row clock. Another point is that if the guest asks for an additional clock, your commission will be 5 yuan more than the first clock! Don't underestimate the 5 yuan! Sister Hui looked at us proudly.
"It's so complicated, huh? I'm afraid I won't remember! Yiyi's face was full of worry.
"I'm not worried about you, but Sister Fang. I'm afraid she won't be able to let go! As for bookkeeping, I'll help you keep it for the first month, and then it's up to you! ”
"Sister Hui early, these two must be newcomers!" A young girl with her hair dyed reddish walked in, greeted us, and sat in the first row.
"Mmmm, they are all my good sisters, and I will have to bother you to take care of them more in the future!"
"What is Sister Hui talking about, aren't your sisters our sisters! Don't worry, they won't be wronged here! I'm going to change my clothes, so I won't bother you! She stood up and left.
"You two should be polite to her in the future, she's our number one here! She will go to the clock in a while, and you have time to learn marketing from her, you know? When you see her in the future, you will have to be called a master, do you know? I won't talk to you too much today, but I'll tell you about it slowly in the future. I'll go to the general manager's office to say hello first, and you guys will wait for me here! After saying that, he turned around and left.
There were only two of us left in the technician's room, and Yiyi and I walked around the room. Look left and right at this room of mystery. Just as we looked left and right, before we knew it, there were more people and it became lively.
"Everyone be quiet, the minister has something to say to you." I don't know who shouted, and the room fell silent.
After a while, a middle-aged woman of medium height walked in, followed by Minister Zhang, whom I saw yesterday, and a few people I didn't know. It seems that the official rank is greater than that of the minister. When they saw a few of them come in, they all got up from their chairs and stood there straight. I knew it had to be the boss who was going to give me a lecture.
"Good morning, everyone, everyone is here!"
At this time, I realized that there was a man at the desk, and he looked at the clock board and said that it was all there! Then he stood straight aside.
"I'm going to say a few things today, and before I do that, we welcome our two new colleagues, No. 168 and No. 198, with a round of applause! Now let's ask them to come out of the ranks! After speaking, he made a gesture of please, and looked at me and Yiyi.
"Hello everyone, I'm number 198, my name is ......" I was halfway through my sentence but was interrupted by the female minister, I thought to myself that I must have made a mistake again.
"There's no need for us to let anyone know your name, we're all going to have to use your number in the future. You two newcomers don't blame you for not knowing this. Later, your teacher will take you to familiarize yourself with our environment and operation process, and you two should learn the tricks well! During this time, you will not have to face customers, and there will be an assessment after two weeks. At the same time, we will also conduct an assessment of you, we will evaluate different levels according to your skills and communication skills, which will be linked to your salary! As for how to assess who will take the test, I don't know very well, I hope everyone has been cheering up recently to perform well for me, have you heard? ”
"We're always ready!" I was taken aback by the loud voice.
"Well, our slogan is ......"
"I'm not afraid of people who can't do it, I'm just afraid that I don't care!"
"What is the purpose of service?"
"Customer first, let the guests return satisfied!"
"Goal!"
"Don't lose a single guest!"
"Again, as long as it is a reasonable request from a guest, we must obey unconditionally! You are never allowed to go to work with emotions! We found that a deduction of 50, and a guest complained about a bad service attitude of 100! Did you hear that? ”
"We are the best, we will face the guests with the fullest spirit!"
"We're not shouting slogans, we're going to put them into action! I don't have anything to do here, I don't know if the leader has anything else to explain? The female minister's tone in the second half of the sentence obviously softened, and after speaking, she stood aside and waited for the instructions of the superior leader.
"We don't have anything to do, it's just hard work for everyone!" After saying that, he turned around and left. After the female minister saw the big leader leave, she turned to us and said, "Okay, I don't have anything to do, let's go and prepare!" With that, he turned around and left the room.
"168, 198, you two come with me!" A man dressed differently than the other technicians looked at me and Sister Yiyi. Yiyi and I looked at each other and didn't understand.
"Hey, two newcomers, your master is calling you!" The redhead gave us a look before we realized she was calling us two.
We walked out of the line with our faces flushed and our heads bowed and followed the woman out of the technician's room, and my heart was uneasy at this time, and I didn't know what the master would say about us. Yiyi also grabbed my hand tightly, and my palms and hers were covered with sweat. Their momentum just now really calmed the two of us. I don't think there will be a good life in the future, and I will have to take exams! We've never done this before! The two of us followed our master like children who had made a mistake.
"What's wrong with you two? Why do you act like you've made a mistake? It's okay, master, I won't eat you. She turned around with a smile on her face and looked like a big sister. You're the sisters of the elder sister, and she's all said hello to me. Put your heart in your belly. The female minister is actually very nice, and she can play with us when she gets off work. You have to be serious when you go to work! Otherwise, how can you convince the public and manage more than 20 technicians well? You will naturally understand in the future, so now you should learn the technique! "She didn't walk in front this time, but took me with one hand and Sister Yiyi with the other.
"Master, can I ask you a question?" It sounded like Sister Yiyi's voice was still not so natural, as if she was afraid of something. And I feel the same way!
"Are you asking who is going to give you two exams?"
"Well, master, how do you know I'm going to ask this question?" Yiyi spoke my mind.
"I've taken a lot of apprentices with me, and I still know what you think! Don't worry, as long as you learn from me, there is no way to pass by listening to me! ”
"What about them?" I asked this question without even thinking about it.
"Then I don't know, maybe it's the leader. Maybe it's a guest. You just have to remember that you just need to do your own thing, there are still some things that you can't do, and even if you want to do it, you have to avoid this threshold. I won't tell you about this, we're here! "What did the master say you couldn't do? At this time, I had a lot of doubts in my mind, but I didn't want to ask.
We came to a room with a couple of sofa loungers and a couple of beds. The surface of the sofa is covered with white towels, as are the beds. It's just that this bed is different from the one we sleep in, there is a hole at one end, and you can put your head in it depending on the size. A square stool is placed in front of the bed and an armchair.
"Alright, which of you two will come first?" Yiyi and I glanced at each other and didn't understand what the master meant. "Why don't you 198 go first, come and sit on this sofa, take off your shoes and socks, and I'll go fetch water." After saying that, he turned around and left. There were only two people left in the room, me and Yiyi.
"Fangfang, what do you say the master is going to do?" Sister Yiyi asked me.
"How do I know? She's not going to wash your feet, is she? ”
"Ah, wouldn't it? I've never had my feet washed? We're not going to wash other people's feet in the future, are we? ”
"Otherwise, we would wash the feet of others. And as soon as you wash it, you have to wash it for a clock! ”
"Wash a clock? How to wash, I can wash my feet in fifteen minutes at most, what about you? ”
"I'll be able to wash for an hour in the winter. When I'm at home, boil a pot of water and soak it before going to bed. The old man often said that the poor soak their feet more, and the rich take more medicine! "Before I could finish my sentence, the door opened.
"Hello, I'm Technician No. 3 in the Water Cloud Room, can I serve you?"
Yiyi and I were stunned by the scene in front of us, and we didn't know how to answer for a while......