Section 34 Teaching by word and deed, learning all the time, and learning the art for the first time
As soon as the master's words came out, Sister Yiyi and I were at a loss, but fortunately, my brain turned faster than Sister Yiyi. I nodded yes.
"Well, that's good! It seems that 198's understanding is still quite good. When we enter the door, we have to report your work number to the customer, so that the customer can remember you. Let me introduce you to our services and services. 198 You also sit on the sofa next to you, I wonder if you have a pen and paper? After she finished speaking, it was me and Sister Yiyi.
Sister Yiyi and I have both worked in the service industry, which makes us develop a habit of carrying paper and pencil with us. Everyone in the catering industry has one 'three treasures', that is, pen and paper, lighter and bottle opener. The main purpose is to provide timely service to customers.
"Unexpectedly, these two girls still carry pens and notebooks with them! Well, I'll explain them to you one by one now. You two need to memorize it carefully. She saw us open the notebook and continued: "We mainly provide two categories of foot bath and massage for guests, and now we are just bathing the feet of guests, which is commonly known as washing feet." Foot washing is divided into two subcategories, which are leisure and romantic. Romance is divided into single bell and double bell according to the time, the single bell is only 70 minutes, and the double bell is 100 minutes. Of course, you can do it at this time, it doesn't matter if it's a few minutes more or less, the key is to see how you deal with it. I won't say much about this, so you can slowly experience it in the future! Next, I will wash 168 and explain the operation process to you carefully. With that, he got up and left the room.
"198, do you think we did this?" I couldn't answer her question, so I had to be stunned. "Hey, Fangfang, what about you!"
"I don't know, but we're all here and we've been introduced by my sister, so we'll have to do it for a while anyway! Otherwise, wouldn't we make Sister Hui very faceless, and we will do our best if we want to do it! "I'm just saying this to cheer myself up, but I'm actually very new to the industry. Can people do a good job if they don't have self-confidence?
"You're right, we have to do it well, and we must not make Sister Hui ugly!" After speaking, he raised a small pink fist.
"Hello, Technician!" The master's voice came from outside the door.
"Please come in!" This time, Sister Yiyi learned from the experience of the last time.
With the sound of 'squeak', the master walked in with a wooden barrel, and Sister Yiyi dared to push away the small stool in front of the sofa.
"Let's try the water temperature and see if it's appropriate?" The master placed the barrel in front of the sofa and stood with his hands hanging down naturally. That's when I noticed an extra white towel on the master's shoulder.
Sister Yiyi gently put her feet in the water, her face showed a very comfortable look, and she nodded again and again: "The temperature of this water is just right, it's not hot or cold, it's really comfortable." ”
"You have to remember the temperature of the water, the water should not be too hot in the summer, and the water should be a little hotter in the winter. In winter, we also have to make a bucket of boiling water to meet the needs of different guests. After speaking, she took out the controller next to the armrest of the sofa chair, and slowly lowered the back of the sofa as her hand pressed down. I saw her take off her shoes and climb behind Sister Yiyi and sit down. "Next, we have to give the client a head massage, mainly to make the blood vessels in the head open. Generally, pressing, grabbing, kneading, and buckle should not be too strong. After speaking, he made it for Sister Yiyi.
She spread her fingers wide and brushed her fingers back and forth on her scalp seven times like a comb from front to back. Then press it seven times with both thumbs in the same way, and then place your left hand on the top of Yiyi's head and spread it naturally, and make a fist with your right hand and gently tap your left hand.
"Does the master have a name for this trick?" Filled with curiosity, I asked.
"Yes, this trick is called fighting cattle across the mountain." After the master said this, Sister Yiyi and I couldn't help laughing. "Don't say it in front of the guests, or you'll ......."
"Of course we understand that." After speaking, Sister Yiyi and I looked at each other and smiled.
"You can laugh now, I don't know if the following can make you laugh, I can tell you, there are some moves that you beginners can't do." She said as she did a facial massage. "You have to remember that there are acupuncture points in several places on the head, and you should pay attention to the Tao and the direction when pressing. In order, there are Baihui, Temple, Yingxiang Point, Fengchi Point, Renzhong, and some I can't name. Press the eyebrows, the pinnacle of the eyes, the pinnae of the ears and the area around the mouth. The eyebrow is pressed from the middle to the sides, using the thumb of the thumb, not too strong. The forehead is pressed in a similar way to the eyebrows, except that you can press it with other fingers. Yingxiang acupoint is here, the nose is not through, and it is very effective here, and there is the same effect here plus the acupuncture point to prevent colds and the Fengchi acupoint. It is at the upper end of the cervical vertebrae, just below the occipital bone, there is a depression on the left and right, and it is pushed vigorously from the bottom up. There will be a feeling of swelling and pain in the head after pressing. 168How are you feeling right now? ”
"Well, yes. There is also a feeling of dizziness, which is very comfortable. ”
"The ear is pressed from the outside to the inside, along the direction of the auricle, and then use the little finger to turn it inside. We use two fingers to knead and fold the earlobe, which should be light and gentle. You can't do this right now. Wait until you've practiced before you do it, or you'll die. "Yiyi and I were immediately shocked." But before that, we have to do a relaxing prelude, which is to give the guest a massage on the cervical spine. Nine out of ten people now have cervical spondylosis. From a scientific point of view, we are doing this to help prevent and treat cervical spondylosis. But if a person has severe cervical spondylosis, we can't do that, because we are not professional doctors. Otherwise, it will have the opposite effect. ”
"Master, is this really that dangerous? Or maybe we don't learn! ”
"Actually, it's not that scary, as long as you hold the gestures and strength well, it's nothing. Look closely! I saw her holding her head with one hand and her chin with the other. Shake your head from side to side a few times, and suddenly shake it hard to the left, only to hear a click. At that time, my heart went to the noise and looked at Sister Yiyi again, and my face was relaxed. Then shake to the right in the same motion. I didn't expect it to be so scared that I was scared!
"Don't do this yet, I'll find a prop for you to demonstrate. Now we're going to wash our feet! ”
"Master, haven't I been washing all the time?" Sister Yiyi looked at the master suspiciously.
"Do you think that's the way to go?"
"So what?"
"If so, what's the difference between it and being at home?" The master said as he took out a pack of white things from the tool basket.
"Master, what is this?" This time it was my turn to ask. I saw that she took out some things from the tool basket one after another, and put them all beside her.
"Here's the bath salts, here's the toothbrush, here's the foot presser, here's a set of tools for pedicures." She pointed them out to us one by one, making Yiyi and I look stupid. I can't imagine that washing your feet is so complicated!
After the master took apart the bath salts and poured out half of them on one hand, the other hand went to fish for Yiyi's feet. Then rub it with salt on Sister Yiyi's feet.
"Haha, hee-hee. Master, just spare me, I'm afraid of itching! Yiyi laughed again after speaking, which amused me.
"Hehe, I finally found your sore feet, see if you dare to bully me next time? If you don't obey me, I'll ...... Hehehe......"
"Sister Fang, are you still the Fang Fang I know? You...... You...... You're down! I'll see if you're afraid of itching when I have a chance...... Hee-hee, hehe......" She didn't finish speaking, and then the other foot was picked up again and rubbed with salt.
"Haha, look, retribution is coming! Haha......"
"Your name is Fangfang?" The master lowered Sister Yiyi's other foot and looked up to ask me.
"Yes, my name is Li Fangfang, and her name is Zhang Feifei."
"I have a seven-year-old daughter named Fang Fang......"
"Fangfang, you might as well recognize the master as your godmother, and besides, the master is a teacher for one day and a father for life!"
"Just what you think, the master is so young!"
"Hehe, Fangfang is right, we will all be sisters in the future, and besides, am I so old?" After speaking, he deliberately scratched the soles of Sister Yiyi's feet with his hands. This time we all couldn't help but laugh. The master took the toothbrush and carefully brushed each of Sister Yiyi's toes. After that, I put it in the water and carefully dried it with a towel before placing it on the sofa stool.
"Master, isn't this good?"
"How can it be so fast, the best is yet to come?"
"Huh? And ah! ”
I saw the master take out a bottle of essential oil and a bottle of massage cream from the tool basket. "Let's apply the massage cream evenly to both feet, and then we're going to cup." As he spoke, he took out a small glass jar and a bottle of alcohol from the tool basket, sprayed it a few times, and burned it with a lighter for a while before discharging it. Immediately after a few more sprays, after lighting it, it pressed directly to the soles of Sister Yiyi's feet. I didn't expect the jar to suck tightly on it. The master moved the jar back and forth on the sole of Yiyi's feet a few times and said, "This is called walking the jar, the purpose is to absorb moisture. As the saying goes, ten people are nine wet, which means that everyone is more or less damp. "I admire the master so much when I hear this, I think she knows a lot! I secretly felt in my heart that I must be a good technician like my master.
Finally, the master fixed the jar at the center of his feet, then poured some essential oil on his hands and rubbed them together. Then he wiped it on Sister Yiyi's other foot and said: "There are many acupuncture points on the soles of the feet and they reflect to various areas of the body, some of the main heart, some of the main lungs, and some of the main kidneys, in short, one or two sentences are not clear." This requires you to buy some books to read, and you know a little bit about being a teacher. I won't say much here. This is something you both need to practice. I'm just going to give you a little demonstration here. That's all for today, and tomorrow I'll talk to you about some marketing tips and communication skills. As the saying goes, the master leads the door, and the cultivation depends on the individual. You can think about what you have been taught today, and you can press each other. With that, he turned and left the room.
To be honest, the master taught a lot today, and a lot of them seemed to understand. After the master left, Yiyi and I pressed each other many times, but there was no such taste. It's either light or heavy! It's just not feeling well. I'm looking forward to what the master will tell us tomorrow. Time flies so slowly, Yiyi and I finally waited until the end of work.
"Fangfang, what did that teacher teach you today?" Sister Hui asked as soon as she entered our room. We've talked about everything we've learned today.
"Girl, tomorrow the master will follow me on marketing skills and communication skills. Why don't you tell me about it tonight? Sister Yiyi looked impatient.
"You don't have to worry, your master will teach what should be taught. You must remember that tomorrow's class must be given to me well. Write it down word for word. In our approach, good or bad comes second, but your skill is key. It's about whether or not you can survive here, and to put it mildly, we try to survive in the gap between ethics and morality, between life and death. We have to please our guests and protect ourselves, and you have to cultivate both technique and skill. At the same time, it will reach the top, as long as this is the only way to have a bowl of rice for you to eat! ”
"Girl, seeing what you say is so scary, I'm afraid we won't be able to do this!"
"Maybe I'm talking too much. But remember that there is no such thing as an unsuccessful thing, only an unsuccessful person! Don't worry, I'm covering you, you can do it freely! I'll remind you when it counts. Don't think about it so much yet, let's get off work together, and I'll make you something to eat when we go back. With that, we left the room together.
I couldn't sleep at night, I didn't know what the road ahead would be! Hey, you can only take one step at a time, Sister Hui has a good saying. There is no such thing as unsuccessful work, only unsuccessful people! I'm sure I won't let my sister down.