Chapter Seventy-Seven: Reversal of Business
Ma Li and I hung up the slogan last time, as the crowd grew, we soon opened, but this day's business was not as good as imagined, although there were many people who bought toys, but it was not as good as the last time, I began to worry about whether so many goods were sold out, if they could not be sold, something might happen, not to mention whether they made money, whether they could pay back or another matter.
I'm starting to wonder if I'm going to be too aggressive, or if I shouldn't buy and sell toys anymore. Ma Ma also sensed that something was wrong, and he suddenly said to me, "Are those people who want to play the field making trouble?" ”。 His words reminded me that I thought it was very likely, and after discussing it with Mali, I decided to check it out at their stall.
Walked around the bazaar, I didn't find anything strange, other stalls that buy toys are not very good, it is estimated that everyone has reduced the price uniformly, the price has no advantage for us, and there are still more people who buy toys, at least there are more than a dozen stalls in the whole market to buy toys, the last market day to step on our field people are only some of them more extreme.
It seems that I misestimated the form, thinking that as long as the price is reduced, it can be sold, but the fact is not the case, when all the people have reduced the price, everyone is on the same platform, no one has the advantage, the consumer group is scattered to various stalls, and on average, it is not so easy to sell, and after the last incident, we have not dared to reduce the price anymore, otherwise there will really be an accident.
On the way back to our stall, I was worried along the way, this is 35,000 goods, if I can't sell the consequences, I began to feel a trace of fear, I regret my original decision, I should see the good and take it, it is all greed!
It seems that this kind of thing should be done by adults, so I should honestly stay at home and read and study, now it is difficult to ride a tiger, I don't know how to solve it, and I can't tell my father and mother, I feel that the sky is going to sink.
Just then, a kid ran up to me with a toy car in his hand, which I also sold at the stall of Horsepower.
"Uncle, I bought my car with you, but it won't run away now, can you get me another one?" , the child's innocent look asked.
"I can't change it, but I can help you see if it can be repaired", I definitely can't agree to the child's request, because the toy has been sold, if you give him a new one, then the replacement will not be sold, and more people will come to us for a new one.
I was going to ignore it, but this scene reminded me of my childhood, because I angered my mother because of my playfulness, my toys would always be used by my mother to get angry, and I couldn't stop my mother, and the result can be imagined. I always longed for those destroyed toys to be restored, but unfortunately my father wouldn't help me fix them, and he wouldn't pay attention to me, and I feel pitiful when I think about it now.
"Okay, give!" The child handed me the toy car, I checked it carefully, there was no problem with the toy car, but there was a foreign object stuck in the engine in the car space, but I couldn't take it out with my empty hands.
"This one has to go back to the place where we sell toys to fix it, would you like to go back with me?" , I asked the child.
"No, my mom said you can't just go with a stranger!" , the child replied innocently.
"Where's your mother?" , I asked the child.
"Where's my mother?" After saying that, the child ran to the front and hugged the leg of a young woman.
"I told you, don't run around, what should I do if you are deceived by bad people?" , the child's mother blamed.
"Mom, he's not a bad guy, he's the uncle who sold us toys, he said he can help me fix the toys, let's go to him to fix the toys now, okay?" The child began to lose his temper and pestered his mother, but his mother had no choice, so she followed me back to my toy stall with Mali.
Seeing that he came back with an anxious face, Ma Li felt that the situation was not optimistic, and he was about to ask me about the situation, when the child's mother spoke. "Could you please help us fix the toy!" , the child's mother said to the horsepower.
The child's mother's request did not make Ma Ma understand. "Sister, I'm sorry, we only sell toys, we don't repair toys!" , horsepower replied in surprise.
"Oh, I promised to help them, just fix it!" , I said to horsepower.
"But I don't know how to repair, and I don't have the tools to repair it!" , replied Horsepower.
"I'll fix it, you look in the car for a screwdriver or something," I said to Mali.
With my reply, horsepower went through the carriage and found a small screwdriver that barely worked. I dismantled a lot of toys when I was a child, and I was quite confident that I would be able to fix this toy with only a little problem.
I took out the screws from the toy car with a screwdriver, opened the hood, removed the foreign objects from the engine, and then closed the screws and tightened the screws. Seeing this scene, the child looked at his beloved toy and laughed happily, and my bad mood was much better.
I told Ma Li about the investigation, but I didn't expect him to be even more excited than me, so he couldn't calm down, and kept muttering, "It's over, my grandfather is definitely going crazy with me." His panic also drove my emotional panic, and I began to wonder how to escape the anger of my father and mother, and all kinds of wild ideas flashed in my mind, hoping that a payment would appear quickly and buy all our toys at once.
But obviously it is impossible, just when we were self-intimidating and despairing, the mother and son who had just asked us to repair toys came, and brought a mother and daughter and a mother and son. This made me feel a little bad, I wondered if I had broken his son's toys, but the plot was the opposite, I began to believe in the saying that good people have good rewards, but I didn't expect her to be the ones who came to buy the toys.
After selling them toys again, I suddenly came up with a method, "conscience price" has lost its effect on sales, but we can improve the blessing, and it is after-sales blessing. Generally, those vendors who buy toys don't like to help people repair toys, and they don't know how to repair, they have seen vendors basically like this since childhood, they pursue the "on-the-spot inspection, outdated and not waiting, good or bad self-suffering".
But I'm just the opposite, free warranty, because I have this self-confidence, when I was a child, I didn't know what to do with the toys that my mother broke down, and the results were dismantled by me more finely, especially for the disassembly of toy guns, I still have the confidence to be able to deal with it, after all, now in high school, I am also good at physics, and I can figure out many circuits of toys.
I told Ma Ma my idea, and Ma Ma agreed with my idea, and he was treated as a dead horse as a live horse doctor, and maybe it would work. With horsepower's permission, I left the stall, found a stall selling groceries, and bought a set of screwdriver tools, and glue.
Back at the stall, I changed the slogan I had written before, tore off a piece of a toy carton, and wrote on it "Quality absolute, free warranty, buy with peace of mind, play with confidence" Sixteen words were placed in front of the stall, but Ma Li felt that this was not enough, and directly took the card and waved it loudly and shouted: "Come on!" Come! Come! Take a look, take a look, they are all good toys, the quality is absolute, within one month, free warranty, buy with peace of mind, play with confidence".
Ma Li's move surprised me a little, I didn't expect him to do this, Ma Li said that he always likes to go to the promotion store when he buys things, and the people in the promotion store are called like this.
Sure enough, his call immediately attracted the attention of many passers-by, who ran to our toy stall to take a closer look, all asking what was going on. So, I was entrusted with the explanation of the welfare and after-sales services, and the sales were entrusted to the horsepower.
Unexpectedly, this trick after-sales service has played an effect, people will always choose a little better, and in order to make buyers believe us, I will also be on the toy packaging of the goods manual, on which they are marked with a one-month warranty certificate label, which can also guide buyers to read the product manual, reduce the probability of damage to the toy, but also reduce the scope of the warranty.
On this trick, the balance of sales is tilted towards our side, although our business is average in the morning, but in the afternoon it is reversed, and the consumer group has been pulled over by us, and the business is very busy. Those who also sell toys have also come to see our sales methods, but unfortunately they are not as bold as me, they dare not warrant, and basically they will not repair, but there is no way to take us. This is an additional benefit that we voluntarily offer to our customers, and it does not violate the rules of the market, and our greatest expectation is that we hope that customers do not need our blessings.