"It seems that there is no attention. I think it reflects the mentality of the employees of the seventh branch, either they don't trust the company, or they don't trust you. Among them, there is also the state of the work of the branch team, and there is probably no other explanation. You may be seated...... In addition to the seventh branch, the fourth, ninth, fourteenth, and eighteenth branches, as well as property companies, the recovery rate of the marketing department, the purchasing department and other units is also very low. What does this mean? Think deeply. Of course, there are also good ones, needless to say, the first branch, the eighth branch, the eleventh branch, and the quality inspection center have a recovery rate of more than 95%, which is worthy of praise.

"What do the employees reflect? Focusing on three aspects, the first is the issue of salary, everyone thinks that the salary is too low and asks for a raise. The second is the issue of company development, and I am glad that many front-line workers have answered this question very seriously, and to be honest, I am very moved. Although some of the suggestions are not so reliable, I can see that they care about the survival and development of the company. In my opinion, this is the greatest asset, and the hope of our revival of the Red Star. The third is the issue of welfare, and I hope that the company will do its best to improve the welfare of employees, including housing and children's employment. In addition, the most is the issue of clean government, which I don't want to talk about anymore, and I will have the opportunity to talk about it in the future. Now I want to say that the three questions represent the voices of the employees and also point out the direction of our work. We, the two-level team of Red Star, are working in this direction. In order, the first is to solve the company's survival and development, the second is to increase the salary of employees, and the third is to improve the welfare so that employees can live a dignified life. Because development is a prerequisite for settling salaries and benefits. The starting point and end point of all our work are these three points. Some people may be tempted to say, is it irresponsible for you to say this? Has the team studied it? What to study? Which leader would dare to deny these three? I wouldn't dare. It has been said that the masses are the real heroes, and we are often naïve and ridiculous. The questionnaire once again proved the wisdom of the old man's judgment, and the masses helped us point out the direction of work, which was not only in line with the requirements of the superiors, but also in line with the actual situation of the company. Do you think so? ”

Zhao Qingmin took the lead in applauding, and there was warm applause below.

"Thirdly, I would like to talk about management. This topic is relatively large, so it is not so easy to explain clearly. Moreover, in just ten days, I must have peeked at the leopard in the tube, and I have brought noodles with points. I take full responsibility for what I say wrong. Comrades are welcome to point out and criticize.

"Generally speaking, the process is more scientific from the point of view of the results. This is often referred to as a hero of success or failure. To do a good business, the management must be unique. If it's not good, it's not good to say that management is okay? Needless to say, Red Star's current operation is very difficult, and Red Star has problems with Yang Wenhuan and Song Yue, and there must be loopholes in the system. No one can deny this. I don't have many companies, and when I am the general manager, I am only Shengdong. Compared with Shengdong, Red Star has both shortcomings and advantages. But we should have the mindset that within us, we should focus on identifying shortcomings, supplemented by publicizing achievements. Let the superiors publicize the achievements, let the employees praise them, and we, the people, should not be complacent at any time. This is one of my basic attitudes, and in the future, I may criticize everyone more in my work, not to see or deny everyone's achievements, and the starting point is this.

"In the past ten days, I have not had many meetings, and I have not communicated much with team members and our middle-level cadres here. However, we have seen all the branches and most of the workshops, seen almost all of our products in production, and also seen some not-so-good phenomena in our management. Now I'm going to talk about it.

"Management is the eternal theme of the enterprise, and it is also the profession of all of you. Whether it is an administrative person or a party worker, he is engaged in management work. When it comes to management, I'm sure everyone here has their own experience. In my own experience. The understanding of management is that management is the activity of achieving one's own goals through the labor of others. Extending this definition, management is the work of being a human being......"

It's just a cliché. Li Luo, who was sitting on the right of Zhao Qingmin, had already heard about the "infighting" in the finance department, and he estimated that Tao Tang would talk about the price of East Lake, so when Tao Tang talked about management, he pricked up his ears. Li Luo prides himself on having unique experience in managing people, and Li Luo thinks that Tao Tang's definition of management is too mediocre.

Tao Tang took out his mobile phone and glanced at it, and after replying to a text message, he continued, "Management must have a center of gravity, either phased or consistent. Each enterprise may be different, cost-centric, quality-centric, in fact, the same, different paths. Of course, grasping quality will have an impact on the cost, I looked at the company's administrative work summary last year, it seems that the company is to grasp the quality, especially the physical quality of the central work, last year's report, the company's quality loss of 43 million yuan, of which the external loss - mainly from the auto parts of the three bags of loss of 33 million yuan. It decreased by 32% year-on-year, saving more than 1,000 yuan. When quality improves, waste is naturally reduced, and costs are improved. Vice versa. It is said that a leader has an order, and once a son of heaven is a courtier, everyone may think, Tao Tang is the general manager, what new way will he have? Here I do want to announce the focus of our future management work, which is to focus on lean management......"

Sure enough, he sacrificed his magic weapon...... Shengdong is a pilot unit for Feng Shizhao to implement lean management, and Tao Tang is likely to win Feng Shizhao's favor with this. Li Luo had read several brochures on lean management, and the group had raised it to a strategic level, but he was not interested in it. I always like to be different, so it's better to focus on quality or cost in a down-to-earth manner......

"Lean management has been raised to a strategic level by the group headquarters, not my invention, the invention right is in Japan, in Toyota. They have been persisting for decades and have achieved great results, and have been respected and practiced by many famous companies. We are also a member of the automotive industry, and it is said that the best quality in the world is Toyota. The assessment method is the statistical method, that is, the statistics of the defects found for every 100 new cars, Toyota is the least. There is a well-known company in the United States that spent a lot of money to hire Toyota's experts to help them with lean, and after doing it for a while, it announced that they had learned and leaned, and this result made the Japanese laugh. Because the essence of lean management lies in continuous improvement, it is a management activity without an end......"

Lv Qi carefully made records, her shorthand level is good, almost word-for-word to record Tao Tang's speech, she would like to listen to Tao Tang's explanation of lean management, because Shengdong is the benchmark set by the group, and the core of Shengdong's experience is lean management.

"For lean management, our system is also engaged in, and Shengdong is one step ahead and has been affirmed by the headquarters. I would like to disclose a few figures to you here, Shengdong Company's quality loss and management expenses have been reduced by double digits year by year in the past three years, and the cost rate has been reduced by one point every year. You can calculate, with the current scale of our Red Star, what does it mean to reduce the cost ratio by one point? It can roughly save 100 million. 100 million comrades, if it is used to raise wages, it can increase income by almost 10%. And everyone should note that this is calculated without increasing the scale. Now that Sheng Dong has tasted the sweetness, he feels more and more lean......

Brag! Han Zhiyong thought that Sheng Dong did a good job, but it was impossible to achieve such a big result.

"Recently, at the invitation of Donghu Industry, I went to the ...... with Mr. Li and Mr. Jiang."

It's still coming. Li Luo thought, let's see what he says, this is not the responsibility of marketing......

"A specific problem was solved, namely the pending issue of contracts of several hundred million. We need an order, but the order is subject to the cost, the cost is the price, the marketing department is difficult to accept the other party's offer, and the marketing department's price is financially approved. I took a board at the scene in East Lake, and all those with a price error of less than 10% were signed. It's somewhat arbitrary, but it has to be. Because time can't afford to wait, users can't afford to wait. But we can't say that finance is messing up, finance is also for gatekeeping. I believe that the 10 per cent gap can be eliminated by strengthening management. The market economy is like that, you can't say that users are making things difficult for you. If we don't do this work, someone else will do it, and the user will never make a mistake. But price is science, and you can't always pat your head. After coming back, Mr. Han was asked to arrange a job for the finance, that is, to recalculate the price of East Lake products. This morning, the accounting results of the finance department came out, and it was better than I expected, and the prices of most of the products were affordable, which made me feel happy. Why didn't it work in the past, but now? Finance made an explanation, which is very simple, that is, to strengthen cost control, especially waste control. That's right, that's lean! Later, finance should keep an eye on costs, keep an eye on waste, turn plans into reality, and continue to improve and reduce costs! This is how Shengdong does it, just talked about several sets of data in Shengdong, behind the data, is the hard work of Shengdong employees, I believe that Red Star can surpass Shengdong, there is nothing mysterious, they can do it, we can do it. ”

Li Luo couldn't help but look at Han Zhiyong, and couldn't see Han Zhiyong's expression when he lowered his head. He felt happy, Tao Tang's board was pumped on Han Zhiyong and Ma Guangming's buttocks, he deserved it!

"But Shengdong is a detour, when I first arrived in Shengdong, the group's boss Feng, who was the general manager of the group at the time, went to Shengdong to inspect, inspected Shengdong's lean practices, and told me a few words. Everyone knows that Columbus was the first European to discover the American continent, and now some people in the historiography circle question this conclusion, but this is not a topic for us to study, and we are not engaged in the study of Western history. Back to the topic, Mr. Feng said, Tao Tang, I think your grasp of lean can be summarized into these three sentences: I don't know where to go; I don't know where I am; I don't know where I've been since I came back......"

There was a chuckle from the venue, and Lu Qi was laughing. She immediately covered her mouth, thinking that Feng Shizhao was too interesting...... I don't know if Tao Tang is making it up......

"I told this joke to say that Sheng Dong took a detour, but then he tasted the sweetness and achieved results...... These days, I have looked at the situation at the grassroots level, and the situation is a bit like Shengdong's beginning, which is still at the most superficial level, that is, the on-site management stage. Site management is the starting point for lean management, and that's right. Is our site ready? No. Many workshop work sites are messy. Some people may think that we are much better off than we have in the past, but no. The gap with the requirements of the group and the requirements of users is too big. On-site management is not only a matter of cleaning, on-site management 5S, cleaning, cleaning, sorting, rectification, and literacy. The five elements are already familiar to everyone. But poorly done. The cleaning is not qualified, the finishing is not good, and the rest is not discussed. Don't underestimate the site, it exposes almost all the problems of our management, safety, quality, process, cost...... It's all hidden in it. What is the current situation? Leaks abound, let me give you a few examples: there has been a steam leak in the south of the pickling workshop of the ninth branch, and I have passed by three times, and no one cares. I don't believe that the cadres of the ninth branch factory can't see it, so why don't they care? I guess that's the power company's business. The power company doesn't care, I don't know if I can't see it or don't want to care. Steam has to be paid, and it has to be transferred to the cost of the ninth branch, what does this mean? The second branch factory is engaged in forging, and the workers do not wear safety helmets, work clothes, and even vests...... Branch leaders and workshop leaders turned a blind eye. I would like to ask the leaders of the second branch, is the safety relationship related to the cost? If there is a work injury, the employee endures the pain and does not say it, does the company spend money? There is a large pile of scrap iron outside the first workshop of the 12th branch, like a scrapped mold, regardless of the wind and rain, I don't know how long it has been there, and no one is distressed...... As for the long flowing water, the ever-bright light is a common phenomenon, so I won't list them all. ”

Ma Guangming is in charge of lean, and his heart moved. Thinking of the price question just now, is this knocking me? Or are you banging on Lao Han?

Tao Tang continued, "If the site is not good, it is impossible to go deep in lean. The purpose of lean management is to eliminate waste. The direct result is the continuous improvement of efficiency and effectiveness, the continuous improvement of product quality, and the continuous reduction of costs. One step higher is the essential improvement of the relationship between cadres and the masses, and the improvement of employees' sense of ownership. But the starting point is on the spot. Lean management starts from the site and returns to the site. Therefore, it is still necessary to vigorously grasp on-site management. To grasp on-site management, we must abandon the habit of acting, and grasp the scene not for the leaders to see, nor for the sake of beauty, but for quality, cost and efficiency. I may be a little arbitrary, I think we have an element of performance in the scene, so naturally we can't go deeper. I went to a branch factory, which is the sixth branch factory. To be honest, it's worse. I didn't criticize their site that day, but the branch leaders probably realized it, and when I went back the next day, the site was obviously improved. Improvements should be praised and recognized, but the question should be asked, is this improvement sustained or a one-time one-off? Is it to focus on lean or to make the leader comfortable? I hope it's the former. If it's the latter, it's not interesting...... Here I set up a rule, in the future, whether it is a system or a place to inspect the factory, without notifying the grassroots, let the leaders see what it looks like, original, and don't engage in those vain things! ”

This was not the case in the past...... Ma Guangming thought, this will bring me more pressure, after all, I am in charge of the scene......

"How do you catch the scene? My experience is two words, the first is clear, and the second is strict. Knowing is to understand, to have a clear person, first of all, the leader, especially the middle-level administrative position to do on-site management to understand the person, to know how to grasp the on-site management. What to do? There is only one way to learn, and there are no shortcuts. I suggest organizing a study class in May to learn the essentials of on-site management from theory, and then you can go out, for example, to Shengdong to have a look. It is also necessary to train people who are specifically engaged in the scene, so as to train their own units and guide their own on-site management. Leaders cannot fail to grasp everything, nor can they grasp everything. Strict means strict, to be real, not to make a fuss. It is necessary to introduce or reiterate the reward and punishment regulations for on-site management, punish those who violate, and punish whoever violates, and at the initial stage, it is necessary to focus on education, and then focus on rewards and punishments, until the rules are deeply rooted in the hearts of the people...... Make it a habit. That's what literacy means. When it comes to habits, on-site management must fight a war of annihilation rather than a guerrilla war, what is a war of annihilation? It is that the same kind of problem is completely eliminated and will not happen again! For example, sorting out tools before work, such as wiping machine tools, must be a habit, and the same problem cannot be repeated repeatedly. I have been dealt with harshly in Shengdong, dismissed, reduced, transferred, and laid off...... Strictness is love, and it is the care for most people. You can't be in the way, you can't be soft-hearted. The company has set up a lean management office, located in the manufacturing department, you can, please set up a rule for lean office, hierarchical inspection, hierarchical assessment. Lean office only for the branch, regardless of the following, workshops, sections, teams, to be grasped by the branch. In three months, it completely changed the face of the company's on-site management. This task will be issued to the production department now, I, and Mr. Ma, only grasp you lean, if you can't do it well, if you can't meet my requirements, I will replace you. Please note that I'm not changing your position, I'm removing you! I put it in my head, this is called legislation in front, in front of hundreds of people, I don't dare to break my word and get fat!

"On-site management is not just a matter of the grassroots, whether the agency wants to grasp the scene, the answer is yes, yes! Lean management is an all-staff activity, how can the agency be an exception? We require workshop workers not to have anything unrelated to their work, how can the authorities be an exception? The comrades of the organs went back to take stock of their posts and took away all the things that had nothing to do with their work! There are no novels and magazines in the office, and no games are allowed in the computer. The Commission for Discipline Inspection and the Ministry of Supervision will conduct an inspection of the organs after the holiday, and those who violate the rules will go down and become workers! Government departments are rectifying their work style, and we must also carry out a rectification of work style. This is the most basic, and there will be new requirements in the future. If you think that lean management is only a grassroots thing, you are wrong. If you want to take the initiative to keep up, you will be beaten passively, and I Tao Tang has a characteristic of grasping management, that is, the six relatives do not recognize. No matter who it is, if he can't keep up with the pace of the company, I will eliminate him! ”

Here's the trouble. Lu Qi thought that the pile of idle books in his office should also be moved back......

"Lean management is not a mystery, the core is eight words, continuous improvement, eliminate waste. Pay attention to the word continuous, this is an activity with no end, we must continue to find areas that can be improved, and there is always room for improvement. The aim is to eliminate waste. Waste is in a broad sense, not only the saving of materials, but also the saving of people, and more importantly, the saving of time. Another characteristic of lean management is its full responsibility, which is by no means a matter for the leadership. It can be top-down at first, but then there's a bottom-up push that all employees are involved in...... The rationalization suggestions we engage in, small reforms, and small reforms are actually part of lean management. The measure of lean management effectiveness is not how much the cost is reduced, how much the waste is reduced, how much the efficiency is improved, but also the participation of employees. Just like the questionnaire I just mentioned, if you promote effective lean management in an enterprise, there will never be a phenomenon of only 50 or 60 percent of the recovery rate. Because the workers will closely integrate the enterprise with themselves as a whole, regard the enterprise as their home, cherish the enterprise as their own home, and deplore all kinds of waste......

"We should admit that there are many unsatisfactory phenomena in management. What do these phenomena reflect? Yes, it's a management issue. Management is not so mysterious, and those of us, including Secretary Zhao, Chairman Guo and me, are all engaged in management, and management technology is also management. So what does the management problem reflect? It's a matter of style. In my opinion, this is the root cause of Red Star's business difficulties. The problem of work style is a cliché, the central government is grasping it, the group is grasping it, and the company's party committee and administration are also grasping it, but the actual situation is not ideal, or very poor. You must know that all of us are doing specific work, don't talk about management to be ambitious, just talk about what strategy, what policy, management is a real thing, is a specific thing. What is the quality of cadres, my feeling is that it is six words, reliable, and can achieve things. Reliable refers to politics, as a first-level cadre of Red Star, you must understand your mission, you must perform your duties to the letter, you can't have two hearts, you can't take the company's decision as a child's play. Being able to get things done refers to the ability to do things, and what the company needs is cadres who can actually solve problems, not microphones and messengers. I don't care what happened in the past, and I will ask you and myself with this from now on. We have to have such confidence and courage, we can change the face of the Red Star in a short period of time! We can meet the expectations of our employees, that is, the three at the beginning, the income of employees continues to grow, the company has achieved healthy development, and the company's environmental welfare has continued to improve. What I ask of you, I do first, and you are welcome to supervise. That's all for today, thank you. ”

Xu Deyu had a voice recorder on her desk, and she sat in the third row because she wanted to record Tao Tang's speech. She is responsible for sorting out this speech and putting it in the newspaper. That's for sure. Because of the voice recorder, she didn't record a word, but listened. Of course, he was also looking at Tao Tang who was talking eloquently on stage. She noticed that Tao Tang did not have a script, and he spoke completely off the script, and the data and examples were easily available without hindrance. In terms of eloquence, Tao Tang was by no means below Song Yue. But he has a completely different style from Song Yue...... Tao Tang also has no shortage of big words and clichés, but Tao Tang brought her different feelings, he wanted to do a good job of Red Star, and he seemed to have enough confidence...... She doesn't believe that lean management has the power and effect as he said, each leader has a set of methods, the results of the test are in the employees, if it is really as he said, the income of employees continues to increase, the welfare continues to improve, how good would it be? Can he do it? Until the venue remembered the warm applause, Xu Deyu unconsciously shook his head and turned off the recorder.