299 Quality accidents

【Produced by Qi Cheng】

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It is forbidden to reply to the renewal building; 48 hours after this update post was posted, please do not reply to or like it. If you don't listen to advice, you will go into a dark house. "Who produced this gear, and what is the quality inspection for!"

Lin Zhenhua stood in front of a disassembled compressor, his face black as if it was going to rain. Ma Jie, Hu Fei and others stood beside him, and their faces were also very ugly. This is a liquid ammonia compressor on a large fertilizer plant, and during the routine test before leaving the factory, it suddenly malfunctioned and the motor was completely burned out.

In the gearbox of the compressor, a crack appeared on a large gear, and a tooth was missing. It was this tooth that broke off at high speed and stuck the other gears, causing the motor to burn out due to overload. Fortunately, this was a failure during the commissioning process, and there was no high-pressure gas in the compressor, otherwise such a sudden shutdown would have had unintended consequences.

"The preliminary judgment is that the heat treatment and quenching and tempering after the rough machining of the gear has not been done, and the internal residual stress has not been eliminated. In addition, the gear blank may also have its own defects, resulting in breakage at high speeds. Ma Jie took the small truncated tooth he found in the gearbox and analyzed.

"Such a defect should be able to be found by the flaw detection test, right?" Hu asked him, he studied industrial engineering and was good at process control, but he didn't know as much about the specific technical details as Ma Jie.

Ma Jie said: "It should be able to be found, according to the specification, this batch of gears should be inspected before being put into storage, and such defects should not be let go." ”

"Where did this product come from? Do we produce it ourselves, or do we outsource it? Lin Zhenhua asked.

Hu Fei said: "I have checked, this is an outsourced part, and the manufacturer is Maoqiao Gear Company." ”

"Suspend the supply of spare parts for this company, and in addition, check the warehousing account of this gear to see if it has been inspected." Lin Zhenhua ordered.

Hu Fei said: "It is not enough to suspend the supply of its spare parts, but also to inspect all the spare parts provided by Maoqiao Gear Company in the warehouse to eliminate the hidden dangers of future accidents." ”

"According to the situation of this accident, it is not enough to inspect Maoqiao's products, and it is necessary to check all the outsourced parts to see what the problem is." "I don't think we can get to the root of the problem," Ma Jie suggested. ”

"Agreed, so be it." Lin Zhenhua said.

In the days that followed, intense investigations began. Hu Fei took several quality inspectors to check all the warehousing information of the parts library, and selected a part of the accessories for re-inspection, and compared the inspection results with the inspection records at the time of warehousing to judge whether there was dereliction of duty or even fraud.

Ma Jie, accompanied by Peng Shaozhe, came to Maoqiao Gear Company and asked to access the production ledger of the outsourced gear. Feng Maoqiao already knew about the broken gear, which was tantamount to giving him a slap in the face. He had no intention of hiding anything, so he moved out all the ledgers and let Ma Jie and Peng Shaozhe check them. In his 30s, dozens of silver threads appeared on his head within a few days, and his face was full of sorrow.

"Manager Peng, how will the company punish us?" Feng Maoqiao pulled Peng Shaozhe aside and asked timidly.

Peng Shaozhe shook his head and said: "It's hard to say now, let's first clarify the responsibility before we can decide the next step of punishment." However, alas, Manager Feng, the product quality of your Maoqiao company has always been very reliable, how could there be such a big leak this time? ”

Feng Maoqiao couldn't regret it: "Don't mention it, I left for a few days a while ago and went back to my hometown to drink my nephew's wedding wine, and the production here is all in charge of my deputy manager." I don't know what's going on, but something so big happened. I...... Manager Peng, I'm so sorry for you! It is not easy for our Maoqiao company to have today's results, and this time, it is all over. ”

Peng Shaozhe is a good man, seeing Feng Maoqiao's painful appearance, he hurriedly comforted: "Manager Feng, don't be too anxious, things have happened, it's useless to be anxious." I think that you have also seen the achievements of Maoqiao Company in the past year or so, and you should be given a more fair treatment. "The matter is out of us, and we admit how to deal with it. I have only one request, don't interrupt our supply. Speaking of this, Feng Maoqiao almost knelt down for Peng Shaozhe.

A few days later, the results of the investigation of all parties had come out, and Hanhua Heavy Industries held an expanded meeting of the company's senior management to discuss the handling of the accident. Xie Chunyan, who holds the title of chairman, also rushed over from Nandu to attend this important meeting.

"We checked the original ledger of Mauqiao. Before this time, all the gears produced by Maoqiao Company for Hanhua were processed and manufactured in strict accordance with the requirements of the process documents we provided, and after the processing was completed, a comprehensive factory inspection was also carried out, so the product quality has been very stable and is a very qualified supplier. Ma Jie read out the results of his investigation.

"You're talking about this before, so what went wrong this time?" Lin Zhenhua asked sensitively.

"This time they offered 80 gears, the situation was different. Judging from the ledger, they did not quench and temper after rough machining in accordance with the process requirements, and did not carry out factory inspection when leaving the factory, resulting in defective gears being sent to our spare parts warehouse. ”

"It's been good in the past, why is this happening this time?" Lin Zhenhua asked.

Peng Shaozhe said: "I have understood. In the past, all the production of Maoqiao company was arranged by the manager Feng Maoqiao himself, and he was very strict with the quality of production, according to the workers, the quality standards he implemented even exceeded the quality requirements we put forward. However, this time he did not personally supervise the production of this batch of gears because he returned to his hometown in Anhui, and the deputy manager who temporarily replaced him was his brother-in-law, who did not say anything about the sense of responsibility of the enterprise, but did not understand production. Because we gave them a tight task this time, the assistant manager took it upon himself to eliminate the heat treatment and final quality inspection.

"Isn't this playing the piano indiscriminately? How can you save the heat treatment process in order to be in a hurry! Xie Chunyan said annoyedly.

Deputy General Manager Lang Dong said: "Director Xie, this kind of thing is not strange, I have encountered it in the past. Some factories feel that heat treatment takes too long, and the treatment is not treated, and it is not visible from the surface, so they will secretly omit this process. The product that comes out of this way looks like it's fine, but it goes wrong as soon as you use it. ”

Xiang Zhe commented: "In the final analysis, the management of Maoqiao Company is not standardized enough, and the main person in charge is not there, and the quality of the entire product will drop a lot, how can this work?" This is the characteristic of a typical handicraft workshop, not the management model of modern industry. ”

"Township enterprises, it's all like this." Qiu Qingyang interjected leisurely.

"Well, old Hu, tell me about the results of your investigation over there." Lin Zhenhua nodded to Hu Fei and said.

Hu Fei said: "Okay, we are mainly investigating the situation of our own parts library. For the purchased accessories, we have strict quality inspection requirements, all the purchased parts must be 100% inspected when warehousing, this batch of gears because they are used in the compressor gearbox, the use environment is relatively harsh, so there are requirements for flaw detection.

However, according to our audit of the warehousing ledger, it was found that the warehouse manager Zheng Mingxia did not strictly implement the warehousing regulations, and she used the method of spot checks for the purchased parts, and sometimes even a whole batch of purchased parts was not inspected. She did not inspect the gear that failed this time, otherwise, even if there was a mistake in the production of Mauqiao, we should be able to check it out. In other words, it was a completely avoidable accident. ”

"Zheng Mingxia?" Lin Zhenhua frowned and asked, he remembered that this warm-hearted custodian, when he was still a porter at Hanhua Machinery Factory, Zheng Mingxia took great care of him.

Peng Shaozhe said cautiously: "I know a little bit about Master Zheng's situation. Her main problem is that she has a good heart, and every time she sees the delivery staff of the outsourcing factory waiting for the inspection results, she feels unhappy. Therefore, the inspection is more sloppy. I also talked about her about this before, but she said that when she was in Fenghua in the past, she did the same, and there was no problem. Speaking of which, I am also responsible for this, and I have not fulfilled my duty of supervision. ”

Hu Fei glanced at Peng Shaozhe and said, "Shaozhe, don't cover up for Zheng Mingxia. As far as we know, Zheng Mingxia has accepted gifts from suppliers many times in the past year or so, and it is because she has received gifts from others that she has turned a blind eye to the quality of the products, which is definitely not a good-hearted problem, but a typical favoritism. "You can't say that about Master Zheng. Peng Shaozhe said, "I have also heard that she accepts gifts from others, but this is different from her relaxing the test." As far as the gear this time is concerned, she said that she was negligent because she felt that the quality of Macho was always very good. For those suppliers who have had quality problems, she is still relatively strict, and she will not accept gifts from these suppliers. ”

"Shaozhe, I know that your father and Zheng Mingxia were colleagues in Fenghua, and I also understand your feelings. However, we are all managers, and we cannot analyze problems based on personal feelings. As a warehouse manager, accepting gifts from suppliers cannot but affect the scale she has mastered when inspecting quality. Hu Fei insisted.

This is indeed the gap in their relationship. Peng Shaozhe is a son of Hanhua Machinery Factory, and he is commensurate with Zheng Mingxia as an aunt, so when he encounters something, he will instinctively intercede for Zheng Mingxia. In his eyes, Zheng Mingxia is an ordinary worker, and if she commits a crime, she must be dealt with in accordance with the regulations.

"I know Zheng Mingxia." Zhu Tiejun spoke, "In the past, when she was in Hanhua Machinery Factory, her work was still very responsible. The disadvantage is that it's a bit chaptuous, sometimes I like to show off my old qualifications, and I think I know everything. As for things like accepting gifts, it is true that you are not strict enough. But to say that she deliberately relaxed the quality requirements when she received gifts from others, I don't think so. She is also an old custodian, and she still understands the importance of product quality. ”

Zhu Tiejun opened his mouth, and Hu Fei was not easy to refute. After all, Zhu Tiejun's age is there, and it is still more accurate to see people. In addition, Hu Fei also knew that Zhu Tiejun was an upright person, and since he was also speaking for Zheng Mingxia, it showed that Zheng Mingxia's essence was not so bad.

In response to Zhu Tiejun's words, Shi Dalun also added: "The current social atmosphere is like this, if you want to do something, you must always give some gifts." It's not necessarily that Zheng Mingxia wants to receive it herself, but these suppliers will definitely send it. In their hearts, they feel that if they don't send something to the people who do things, they will not be at ease. ”

When he said this, many people sighed helplessly. As a matter of fact, all of these leaders present here have more or less received small gifts from some people, and even iron-faced and selfless people like Zhu Tiejun occasionally receive gifts such as tea and rice wine from workers or lower-level cadres. The Chinese culture of gift-giving is so prosperous, it is sometimes really difficult to separate gifts from bribery.

Xiang Zhe said: "What Manager Shi said, I also admit it. However, I think that in our Hanhua Heavy Industry, we should correct this bad habit. There must be no courtesy and reciprocal relationship between people in various positions and their stakeholders, otherwise, it will affect the fairness of the work anyway. ”

Xie Chunyan said: "Xiao Xiang's suggestion is very good, we can take it as a rule." We can't control the exchange of courtesies between private individuals, but as long as it is a unit or individual related to your work interests, if you receive a gift from him, it will be treated as a violation of discipline. ”

"But what if they have to give it to you?" Starren raised the bar and said, "Director Xie, you should have encountered this situation too, the other party brought some gifts, but if they had to give them to you, they threw them directly into your office, turned around and left, what should you do?" In a position like Zheng Mingxia, you are directly facing suppliers, and these suppliers are very accustomed to giving gifts when dealing with customers, and you can't push them off if you want to. ”

Lin Zhenhua said: "Actually, this is also very easy to do. Let's hang a gift list for each department, who gave the gift, directly register the name of the giver and the gift, and make it public. If you dare to send it again, you will be directly disqualified from supply, and I don't believe that these people still dare to send it. ”

"High!" Xiang Zhe cocked his thumb and said, "We must punish both the person who receives the gift and the person who gives the gift, so that the problem of gift giving can be cured." To be honest, since I became the assistant to the general manager, there has been an endless stream of people who give me gifts, which is really annoying. ”

"Well, the issue of gift-giving, let's deal with it like this." Xie Chunyan said, "Let's discuss the handling of this accident. ”-

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