Chapter 155: Director Qin will deal with it
Wang Shishi watched Lily's face change, and a smile appeared on the corner of her mouth, which was quite in line with expectations.
Fortunately, I learned a few tricks from Luoyan last night, otherwise I wouldn't be able to deal with someone like Lily who doesn't admit it.
"Director Wang, I'm ......" Lily began to stutter a little, she wanted to explain, but the facts were in front of her, and she couldn't justify it at all.
WANG SHISHI GOT UP FROM HER SEAT, WALKED IN FRONT OF LILY, AND SAID, "LILY, I STILL REMEMBER THAT LAST YEAR, YOU COULDN'T EVEN HANDLE A DOUBLLECHECK-IN COMPLAINT, WHY CAN'T YOU EVEN HANDLE A CHECK-IN NOW, WHICH MAKES ME HAVE TO DOUBT YOUR ABILITY TO WORK......"
Wang Shishi's eyes became a little cold, and she didn't want to talk to Lily more.
Lily was really panicked at this time, she looked at Wang Shishi, and didn't know how to answer.
Wang Shishi just looked at Lily coldly, and she continued: "If you didn't come to Nanchi Hotel to work hard, I advise you to leave your job as soon as possible, this is not a place for you to intrigue!" ”
When Lily heard Wang Shishi say that she would let her leave her job, she was a little scared, she finally returned to Nanchi Hotel, how could she easily and immediately, and also, what qualifications does Wang Shishi have to fire herself, she is the deputy director of the housekeeping department, and so is Qin Rui!
Lily stood up, she lowered her head: "Director Wang, this incident is indeed my mistake, I will take the initiative to apologize to Mr. Fei!" ”
Wang Shishi looked at Lily, but she didn't expect her to be so happy today.
Wang Shishi nodded: "You go out first, I'll look for you again!" ”
After Lily leaves. Wang Shishi immediately informed Su Luoyan of the situation. Su Luoyan just said, let Lily apologize first, after all, the guest is the most important thing, and the problem of the complaint will be solved first.
So Wang Shishi knocked on Fei Nan's door with Lily at night.
Fei Nan went to open the door with great anticipation, but the moment he saw Lily and Wang Shishi, his eyes dimmed.
He sat at his desk as if he were yesterday, his eyes were on the papers in his hands, and he didn't even raise his head while the two of them were talking.
When Lily apologized to him with all sincerity.
He looked up. Looking at Wang Shishi. "Director Wang, although the employee did something wrong, she should indeed apologize, but the manager is also wrong. Why didn't Mr. Su come. If I want to forgive you. Let Mr. Su apologize in person. ”
Wang Shishi was stunned all of a sudden, this person was fine before he left yesterday, and he clearly said that he would give him an explanation. Now that the culprit has been brought, he says it is the fault of the leadership.
Is......
Wang Shishi was speechless, but Lily was very proud in her heart, she said that this Fei Nan was not so easy to do, it seemed that Wang Shishi was still too tender.
"Mr. Fei......" Wang Shishi still wanted to argue.
"I said it, let Mr. Su come over and apologize in person!" Fei Nan's tone became a little impatient.
Wang Shishi had no choice but to take Lily out of the room, and cursed Fei Nan countless times in her heart, but she still had to pretend to be calm and calm in front of Lily, and she must not be allowed to see jokes.
Ke Lili was willing to give up this opportunity, she had a smile on her face: "Director Wang, Mr. Fei is a difficult guest, I didn't expect that even you can't handle it!" Otherwise, let's find Mr. Su to help according to what the guest said! ”
Wang Shishi just glanced at Lily and didn't answer.
"Director Wang, since I have already apologized, is there nothing to do next?" Lily asked again.
Wang Shishi felt very unhappy when she looked at the smile on Lily's face, she obviously provoked this matter, but now she is like a nobody!
"This matter was caused by you, of course, you have to solve it, and the guest has not accepted your apology, which means that this matter is not over! Let's go to Mr. Su's office now! ”
When Lily heard that she was going to Su Luoyan's office, the smile on her face immediately retracted.
The two arrived at Su Luoyan's office, and Su Luoyan was burying his head in reading the documents.
She raised her head, but saw Wang Shishi and Lily coming together, and when she learned that the other party wanted to apologize by name, her face also showed a suspicious look.
According to Fei Nan's thinking, then the person who should apologize the most is Pete, he is the general manager of Nanchi Hotel, so the mistakes of all the employees of Nanchi Hotel are his fault?
What a strange logic!
Su Luoyan looked at Lily and Wang Shishi thoughtfully, her eyes suddenly lit up, and a smile appeared on the corner of her mouth: "Then let Director Qin deal with it, as the deputy director of the housekeeping department, it's time for her to do something for the housekeeping department, if it still doesn't work, notify Pete, Pete is the biggest leader of the hotel, when will it be my turn to apologize." ”
Su Luoyan winked at Wang Shishi, and Wang Shishi immediately understood.
Since this matter was provoked by Lily and Qin Rui, then naturally let them clean up the mess, if they offended Fei Nan, a big customer, then it was their fault that Pete blamed him.
After the two of them left, Su Luoyan got up from her seat, and she stood in front of the floor-to-ceiling window, looking out the window.
When she went to Fei Nan's room yesterday, she felt that the way he looked at her was a little different, and today she asked her to explain by name, but in her impression, the two didn't know each other at all, could it be that this body was a former friend?
After crossing over, Su Luoyan has a general understanding of this body, her background is very simple, she is an orphan who grew up in an orphanage from childhood to adulthood.
Because she was afraid of being recognized, Su Luoyan didn't even go to the orphanage, and she tried not to go to any place where this body liked to go before, could it be such a coincidence that she met Fei Nan she knew here?
But Fei Nan didn't show that he knew her, which is very puzzling, so let's wait for Qin Rui and Lily to apologize!
…
Wang Shishi and Lily went to the office of the housekeeping department together and told Qin Rui about Su Luoyan's arrangement, of course Qin Rui was very angry in her heart, the other party clearly named Su Luoyan to go, but she wanted to go by herself!
But how this happened, she still knows in her heart, Lily has already told her about Wang Shishi to transfer the surveillance video.
And Su Luoyan is now the assistant to the general manager and her superior, although she is not happy, she still has to go.
So Wang Shishi took Qin Rui and Lily to knock on Fei Nan's door.
Fei Nan opened the door and saw that there was still no Su Luoyan, he didn't plan to deal with a few people, no matter how bright Qin Rui's face was, he also felt bored.
Qin Rui expressed her apologies to Fei Nan very seriously, but the other party still ignored them...... (To be continued......)