Fei Nan already had a good impression of Su Luoyan, so he didn't plan to beat around the bush, he said: "Mr. Su, the reason why I'm angry is because when I checked in at the front desk, the front desk staff actually took ten minutes to check in, I think it shouldn't be the quality that the front desk staff of a five-star hotel should have!" ”

3 minutes to check in, 5 minutes to check out! This has always been the operating principle of the front desk.

In this way, Fei Nan's complaint is also being cleared.

Su Luoyan turned his head and looked at Wang Shishi, when did the business skills of the front desk staff drop to this point?

Wang Shishi came into contact with Su Luoyan's questioning eyes, even if Su Luoyan didn't speak, she knew what she meant.

Wang Shishi had a smile on her face: "Mr. Fei, I'm really sorry, there are a few new employees at the front desk recently, maybe because the business is not familiar so it led to this incident, we are really sorry!" ”

As she spoke, Wang Shishi bowed her head slightly to Fei Nan.

The corners of Fei Nan's mouth were still smiling, and he moved his gaze from Su Luoyan's body to Wang Shishi's body, and said in a questioning tone: "Oh? Director Wang is sure that she is a new employee, but she is wearing the clothes of the deputy manager of the lobby, can the deputy manager of the lobby of Nanchi Hotel come in to work without any work experience? ”

Wang Shishi was shocked when she heard this, she didn't know the truth of the matter, she just said it casually, she didn't expect this Fei Nan to of course debunk her, it's really ......

Kook!

Wang Shishi shouted in her heart, but she still kept a smile on her face.

Su Luoyan looked at Fei Nan calmly and said, "Mr. Fei." I'm really sorry, after we investigate clearly, we will naturally give you a reasonable answer! ”

"I'm waiting for Mr. Su's reply!" Fei Nan looked at the woman in front of her with a face as calm as a lake, although her temperament was a little indifferent, but these facial features were really similar, especially those bright eyes that looked like Aunt Fu.

"Then we won't bother Mr. Fei, I wish you a good night!"

Su Luoyan pulled Wang Shishi out of the room.

Wang Shishi's forehead was already in a little cold sweat, and as soon as she went out, she complained: "This person is really, isn't it good to make it clear earlier, but I have to go around in circles." He also demolished me to my face. It looks like a gentleman, why are you so careful, it's really unlucky......"

The two entered the elevator, and Su Luoyan patted Wang Shishi's back: "Okay." He was a guest. The guest is always right! Don't complain. He pays attention to details, of course, it is not unreasonable for people to sit in such a high position, doesn't it say that details determine success or failure? We are the first branches! ”

Wang Shishi saw through the reflection of the elevator that Su Luoyan was obviously comforting herself just now. But his eyes became sharp.

"What do you mean?"

"Didn't you hear Fei Nan just now? It was the deputy manager of the lobby who checked in for him, and it seems that this matter needs to be investigated, but I am afraid that someone will deliberately ...... it," Su Luoyan replied.

Wang Shishi suddenly woke up, she was busy getting angry just now, and she didn't expect this layer, she opened her mouth wide: "You mean ......"

"Ding!"

Elevator to the first floor.

Su Luoyan attached to Wang Shishi's ear and said softly: "Go to the monitoring room first!" ”

The two went directly to the monitoring room, and of course, the fruit that Wang Shishi promised to send was also immediately sent to Fei Nan's room.

The monitoring was called up, and the two of them knew everything, it turned out that it was Lily who checked in for Fei Nan!

It seems that she did it on purpose.

Su Luoyan glanced at Wang Shishi, and the two walked out of the monitoring room.

The two went to the restaurant outside to fill their stomachs first, and in order to wait for Fei Nan, the two of them hadn't eaten dinner yet!

Back at Chunxiao's apartment, the two began to discuss.

Since this matter was done by Lily, I believe that Qin Rui will not be able to get rid of it.

But why did Lily do this, wasn't the person she hated Su Luoyan, why did she choose to start at the front desk now? Could it be that she also started to attack Wang Shishi?

Of course, the two of them didn't get anything in the end, and it seems that they will only have to wait until tomorrow to ask Lily.

The next day, Wang Shishi called Lily into the office, and now Wang Shishi's attitude has become tougher, and she will no longer let Lily go wild.

Lily looked at Wang Shishi, with a smirk on her face: "Director Wang, do you have something to do with me?" ”

Thinking about it, Lily has a lot of unwillingness in her heart, Wang Shishi's qualifications are not as old as her, just because of Su Luoyan, her promotion speed is also extremely fast, and now she is actually the deputy director of the housekeeping department!

"Lily, you sit down first, I have something to ask you!" Wang Shishi also smiled.

Working in the hotel for so long, everyone has learned very well.

Seeing Lily sit down, Wang Shishi spoke: "An important guest of the hotel complained yesterday, do you know about this matter?" ”

The look on Lily's face was still relaxed, and she nodded: "I have heard about this matter, the guest who complained is Fei Nan, the president of a well-known enterprise in City A, and the reason for the complaint seems to be because the bellman is not serving him, but answering the mobile phone!" ”

"Oh? Is it? How I heard it is not this version! The smile on Wang Shishi's face gradually faded.

It's not worth even a fake smile to treat a fake person.

"The guest told me that the reason for his complaint was," Wang Shishi's eyes kept on Lily, "the front desk staff took too long to check in!" ”

Hearing Wang Shishi say this, the expression on Lily's face froze, but she immediately returned to normal, as if it had nothing to do with her.

But what surprised her was that Wang Shishi could still get information from Fei Nan's mouth, this Fei Nan is notoriously difficult, but she didn't expect Wang Shishi and Su Luoyan to be together for a long time, and they actually became so shrewd.

originally thought that if Wang Shishi couldn't handle this complaint, then Qin Rui could go to Pete and say a few words, maybe she could be promoted, but she didn't expect that in just one day, she would get Fei Nan.

"Oh? Director Wang, haven't you always asked the front desk to check in in three minutes and check out in five minutes? How could such a low-level mistake be made on such an important customer this time? Lily asked, as if it had nothing to do with her.

"Lily, you even asked about me, I just wanted to ask you!" A sneer appeared at the corner of Wang Shishi's mouth.

If you really don't see the coffin and don't cry, then let you die clearly.

Wang Shishi took out her mobile phone, she turned on the video, and played the part of Fei Nanban's check-in recorded in the monitoring room last night.

Lily saw that the surveillance video prominently showed that she had checked in for Fei Nan, and her face immediately turned pale...... (To be continued......)