In the days that followed, the Aion customer service team would receive inexplicable complaints and emails every now and then.

The content of these complaints is similar to that of the phone and email complaints, which are all angry and scolding the official for unreasonably suspending their game accounts, and the officially suspended game accounts provided in these complaints have been verified by the system to be all accounts that do not exist zài.

This is a boring incident of a competitor maliciously disrupting customer service.

The person in charge of the customer service reception department simply drew conclusions about the calls and letters, and then threw all the written records directly into the waste paper heap.

However, this malicious disturbance by competitors did not end there, but began to intensify.

In addition to the daily harassing phone calls and emails demanding the reinstatement of their non-existent game accounts, complaints began to appear on the official forums of Aion, complaining that the operator had suspended their accounts for no reason and refused to admit their shameless behavior.

These posts started with only one or two posts, and then began to grow in number, in addition to large-scale spam posts, there were also long and lengthy paragraphs of text describing the ins and outs of the incident, and ending with a heart-wrenching cry and angry scolding the operator for turning a deaf ear.

Hey! This gunman is really dedicated! Where did you find it? The price must not be low!

The customer service staff responsible for maintaining the forum held the mentality of "appreciating the strange texts", read the words word by word, and then deleted these troublesome posts one by one with comfort.

Then, this group of dedicated gunmen spread into the game world again.

In the game server of "Aion", players began to appear constantly swiping the screen and scolding in several central city areas.

"Dog**(Harmony)**, return my account!"

"**(Harmony)**Stop my tuba for no reason, give me an explanation!!"

"I'm cǎo you**(Harmony)**Why did you suspend my account and return me!!"

…………

These guys are really boring!

However, with the basic principle of serving players, the server's online customer service on duty still communicated with them one by one, asking these abusive gunmen about the details of their problems.

After the online on-duty customer service communicated with them one by one, I found that the situation reflected by these guys was extremely similar!

All of them said that their accounts couldn't log in to the game after being officially suspended for some reason.,They had to re-apply for a small account to swipe the screen and ask G to unblock.。 However, the online customer service searched the accounts they provided one by one through the number of jù libraries, and all of them were accounts that did not save zài!

Okay, we'll admit you're very dedicated and creative, but you're a little too clumsy! The customer service on duty shook their heads and simply banned all the abusive gunmen.

In this way, the telephone customer service department, the forum management department, and the online service department are tired of dealing with this group of troublemakers almost every day, and this group of guys is forbidden, as if they are in contact with the customer service of "Aion".

If it weren't for an email complaint from an angry player, perhaps to this day, all the operations and customer service staff would have thought that the incident was nothing more than a bunch of stupid gunmen hired by some nasty competitor.

On this day, the email support department received a complaint email from the player as usual.

In addition to the usual words greeting the executives of the operating company and the women in the customer service G's family, an attachment was also added to the email sent by this player.

Attached is a screenshot of the game Aion of Eternity, which shows a demon player flapping his wings into the crimson sky.

And on this screenshot of the female demon game's character, it shows that this player is level 48, and the character name is "Tomato Nan".

The name of the character named Tomato Nannan is also the name of the character created under the account ID of the player who complained that he was banned for no reason.

The customer service staff who handled this email casually entered the player's account ID into the number of games jù library query.

The system displays: The account does not save zài.

This is another inexplicable fake complaint letter. The customer service staff has already made a conclusion to this complaint letter.

But,It's just that this customer service staff is in a good mood today.,I didn't get a few complaint calls in the afternoon when I was bored.,So the egg hurts, he easily entered the name of the character named Tomato Nan into the game number jù library query.,I'm going to see if the character on this screenshot belongs to the real game account.。

The system displays: The character does not save zài.

This customer service brother is a little confused, this is not logical! If a game character is deleted, it will also be shown when it was created and when it was deleted. Only if the character name has really never been created will it show that the character does not exist!

What's going on? Is it a masterpiece after P remodeling?

After studying the picture for a long time, this little customer service with only a high school graduation finally gave up his attempt to identify the authenticity, and he reported the situation.

At this time, the customer service center "Aion" service team was overwhelmed by the recent inexplicable competitor's malicious interference with customer service work, although the situation reported by this small customer service was regarded as another whimsical way of making trouble, and it did not get the attention of the bosses, but it gave these bosses who are good at touching the bypass a good inspiration.

The next day, the official website of "Aion" and the game issued an announcement at the same time: "In view of the recent user complaints about the theft of accounts and the suspension of opinions, the official operation staff sincerely asks all players to provide screenshots of past game characters as reference when appealing account recovery." ”

In this way, it should be possible to eliminate the vast majority of fake players who come to make trouble for no reason! The customer service team leader of the Tower of Eternity thought proudly.

That night, the account with screenshots of various attachments was sealed with a complaint letter that almost burst the work mailbox of the Aion customer service team.

Because Aion is a game with extremely beautiful graphics, players love to take a screenshot or something if they have nothing to do, and everyone basically saves their own screenshots of the game, and they can show off if they have nothing to do. But when damn Koreans design games, they never consider the size of the screenshots, what kind of accuracy is high, how to come, how good to look at, and how desperately to render it, and as a result, a screenshot often has a size of 5 or 6 trillion.

Now it was a pain for the Aion customer service staff who were responsible for downloading and receiving emails, and they almost took up the entire company's network bandwidth speed, so they accepted all these complaint letters with huge screenshots in a full of complaints.

Then, to everyone's horror, the various player characters attached to these letters, after the system searched, none of them were stored zài.

Finally, everyone began to realize that something was wrong, and if this incident was just a business competition incident against the Tower of Eternity, then the cost of this fraud was too high. Besides, this clumsy method is too inexplicable! Even if these people casually sign up for a free account, use the free 30 hours of experience time in the account to build a personal character, and then complain that they have been banned or something, it is much better than the current account that has not been registered at all!

And most importantly, why are the characters on the screenshots attached to these hundreds of complaint emails all game names that have never been established?

Take the name of a certain demon female guardian star! Judging from the screenshot, the character name of this player is "Fengyue". This is a catchy and easy-to-remember name, plus it has the same name as the heroine of the popular fantasy novel "Blasphemy", so it is a popular game name, and it is often preemptively registered by players on the first day of various games. Today, more than a year after the launch of the Aion server, it is absolutely impossible for this name to be unregistered.

However, the system shows that the name of this character does not exist and has never been registered.

Then look for the game account ID and game character name submitted by other players, and the system actually said that they have never saved zài!

If the name of this character is uploaded by some people with ulterior motives, how can the system show that this name has never been stored in the server?

There must be something wrong with this!