Cui Ying just said two sentences, and before she could explain the specific reason, there was a knock on the door of the conference room, and then Tang Min, who answered the phone, rushed in and said anxiously: "Factory director, Songjiang chain called, let recall all the problem food, and compensate the supermarket for the loss." ”

Recall!

A few people were startled, Xue Feng stuffed the phone to Xue Lang, got up and went straight to the office.

Xue Lang didn't mess up, and asked calmly in the anxious shouts of Cui Ying's side to feed, "Cui Ying, don't worry, speak slowly." ”

Hearing Xue Lang's voice, Cui Ying calmed down suddenly. After a pause, he said: "Not long after the Songjiang Taihua store opened this morning, someone came to complain with the rice they bought yesterday, saying that they had eaten our rice and the children in the kindergarten had food poisoning. ”

"Did the supermarket do the work of inspecting the bills and grain?"

"Inspected, the ticket and the bag are correct, the bag is ours, and the bill was issued yesterday, but the grain is not, there is a musty smell after rubbing it by hand, or the smell of Aspergillus flavus."

Aspergillus flavus?

Xue Lang frowned.

This mold is deadly, even if it is eaten by large livestock, it is also fatal to people. But this mold can only be produced in old grains, and it is absolutely impossible to have rice that was just threshed last winter.

Someone dropped the bag!

As soon as this thought flashed through his mind, Xue Lang said steadily: "Cui Ying, you sue the person in charge of the chain where you are located, we will rush to it, the rice will be temporarily suspended, and we will deal with it when we find the reason, you don't come forward, wait for us to arrive." ”

"Okay, then you guys can hurry."

Cui Ying agreed, but was still very anxious.

Xue Lang hung up the phone and looked at Xing Yuan and asked, "Is the grain procurement link reliable?" ”

Xing Yuan said without hesitation: "Reliable." The car is a convoy, even if it is not escorted, there will be no problem, both sides of the check are done, there is a check when the harvest is received, and the unloading of the truck into the warehouse here must also be checked, and there will be no problems with the rice entering the granary. ”

Xue Lang also believes that there will be no problems here, and the problem lies in the supermarket. Because the transportation links in the middle are all drivers who have a very good relationship with Shao Fat, and they are also familiar with themselves, they will definitely not fool around.

Just pondering, Xue Feng hurriedly pushed the door in and said, "Xue Lang, I don't know which link went wrong, now let's rush to the provincial capital." ”

"Okay."

Xue Lang didn't hesitate at all, turned his head and walked out, calling Zhang Ming by the way.

Xue Feng said as she walked: "The factory suspended production, sampled and tested the inventory, sampled the rice for testing, and sent it to the grain depot for testing. ”

"Okay."

Bai Xiaogui and Xing Yuan agreed and walked out.

After Xue Lang got into the car in Xuefeng, he started to go straight to his home, simply took some useful items, and the three of them drove straight to the provincial capital.

At this time, several supermarkets in Songjiang City have received complaints, the same problem as the rice taken, that is, the rice made has a musty smell, and the rice grains are broken, and a considerable amount of grout is not completely filled, and the wax maturity period is not over before the frost season has to be harvested, and the starch grains are opaque, and the water will break when soaked.

But the surface of these rice can not be seen at all, and there is no smell of musty, except for the high proportion of broken grains and more starch grains, the others do not look mildew.

Something went wrong, and Songjiang Chain urgently removed it from the shelves, and all Xue Lang's rice was stored and sealed, waiting for the factory to recall it. The kindergarten with food poisoning also sent people to assist in the aftermath after the police collected evidence.

And call up the sales records of the last few days, find these rice buyers according to the information on the point card, ask if there is a problem, and actively do the aftermath work.

At the same time, notify other cities to also remove from the shelves, even if there is no problem there, it can no longer be sold.

The outside world doesn't know about the supermarket, especially the cars in the fleet. But the convoy of heavy trucks pulling rice, were notified, after arriving at the destination, they all rented a garage to park, the car was left guarded, waiting for the notice and then rushed to unload.

The team has at least two cars at one point, one is to take care of each other on the road, after all, there is no co-driver, and the other is to supervise each other to avoid problems on the road. After receiving the notice, although the drivers did not know what was going on, they all complied.

The rice harvesting vehicles were also stopped, and the companies that had not loaded the trucks were released and returned, and all of them were withdrawn.

The empty ones went directly back to the grain depot and put it into storage, and they didn't know anything, but the cars pulling the rice were different, they rushed back to the rice factory, even if there were only one or two tons of rice on the car, they were also told that they could not unload the truck for the time being, and the water was parked in the yard.

They were very strange, especially when they saw the granary pouring grain out and taking samples on the conveyor from time to time, they all guessed that there might be a problem with the rice, and the guide zhì workshop was out of production, and the workers in the workshop were either in the finished product warehouse or busy near the granary.

However, the inquiry learned that the stock was enough, and this move was only to overhaul the machine to ventilate the rice and avoid excessive moisture and mildew.

When the family was busy checking whether the problem was at home, Xue Lang rushed all the way to the provincial capital. More than 700 kilometers, it took only five hours to arrive.

As soon as Xue Lang arrived, he went straight to the largest supermarket, Taihua store, and then saw the anxious Cui Ying.

Without waiting for Cui Ying, who came over, to speak, Xue Lang said directly: "Let's go and see the complained rice first, and notify the Taihua store, the manufacturer has arrived." ”

"Okay."

Cui Ying didn't care about talking about what happened in the past few hours, so she took out her mobile phone and contacted the person in charge of the store.

At this time, in the office of the Taihua store, more than a dozen people of different ages and different costumes were excited, and they were asking the staff for an explanation.

There are still a few policemen at the scene to maintain law and order, otherwise, I am afraid it will not be as simple as a quarrel.

The person in charge of the Taihua store breathed a sigh of relief when he heard that the manufacturer had arrived and that it was not the young resident girl.

Xue Lang soon met the female person in charge in her thirties, and the person in charge briefly introduced her surname Jin, and took Xue Lang and the four of them straight to the office.

As soon as Xue Lang entered the house, he saw the scene of saber rattling, and the noisy sound made it impossible to hear the speech clearly.

His eyes were blank, and he shouted, "Be quiet!" I'm from the manufacturer, if there is a problem to solve the problem, don't be noisy! ”

Before his words fell, more than 20 people gathered around, a young woman less than thirty with red and swollen eyes, grabbed Xue Lang's clothes and shouted, "You are from the manufacturer?!" If my daughter has three long and two short, I won't be done with you!! ”

Another middle-aged woman also shouted: "Do you manufacturers still have a little conscience?!" Such rice is also sold? Has your conscience been eaten by dogs? ”

Xue Lang knew that these two might be the guardians of the children with food poisoning, so he didn't get angry, and said in a calm tone: "You guys calm down first, can arguing solve the problem?" Since we are here, it means that we are sincere, no matter what happens, our manufacturers will not shirk their responsibilities and will bear them all! ”

His words eased the excitement of the two of them slightly, and before the others could speak, Xue Feng had already seen the bags of rice that had just been opened, and while everyone's attention was on Xue Lang, he walked over directly, grabbed a handful and rubbed it, then looked at the palm of his hand, sniffed it, and frowned.

At the moment when Xue Lang's words fell, she turned around and asked, "Who belongs to this bag of rice?" ”

Hearing the question, an old man looked at him and said, "It's mine, I made a mark." ”

Xue Feng turned around and said, "Uncle, has your small ticket supermarket been inspected?" ”

The old man was very kind, and said in a slow voice: "I have checked, I can't be wrong, I bought it yesterday afternoon, and I smelled musty when I went back to wash rice. ”

Xue Feng nodded, and asked again, "Uncle, did you open the bag with a thread cut with a knife?" ”

"yes."

The old man nodded and said, "I'm old and can't see the thread clearly, so I have to cut it." ”

Xue Feng nodded again, grabbed a handful of rice and said: "This rice is more than two years old rice, and it is still moldy, and it has the smell of Aspergillus flavus, but it has been soaked in a medicine containing formalin, and the rice grains are wrapped in an oil film, so you can't see the mildew or smell it." ”

"Aspergillus flavus? What's that? ”

"Is it toxic?"

"Their manufacturers are too dark! I actually soaked it in formalin!! ”

Most of these ** people present didn't know what Aspergillus flavus was, and when they saw that this beautiful woman was very professional, they asked one after another.

Xue Feng was so professional that Xue Lang was surprised again, but several people didn't speak, and watched quietly.

Xue Feng threw away the rice in his hand and said: "This is someone who dropped the bag, before finding the person who dropped the bag, because of the loss caused by the problem of rice, our manufacturer will bear all the losses." ”

Her voice fell, and those who were waiting for the next were immediately frying.

"You're from the manufacturer!"

"Are you shirking your responsibilities?!"

"If you say drop the bag, you drop the bag! This is what you have in your factory, otherwise how would you know what to do with it?! ”

Xue Feng smiled and said: "Don't be noisy, this won't solve the problem, now, we will return ten times the rice if we haven't eaten, eat, be admitted to the hospital for inspection, lose work expenses, and nutrition expenses, until the hospital thinks it's okay." ”

It's like a human saying......

Everyone is just asking for an explanation, ten times the compensation, there is no physical discomfort or no food, of course they will not be excited anymore, a bag of rice in exchange for a thousand yuan, it should be not bad.

It's just that the parents of those children didn't squeak and didn't seem to be satisfied with the solution.

Xue Feng looked around, and then said: "Manager Jin, please contact the headquarters and notify all the stores that have complaints about returns, and they will be solved according to this standard, and the cost does not need to be deducted from the deposit, we will give cash directly, in addition, please call the police." ”

When Manager Jin heard it, this solution was still very atmospheric, regardless of whether the rice was recalled or not, at least the manufacturer's attitude was okay, and he did not find the reason first, but compensated first.

So, I hurriedly took out the phone and called the headquarters.

When Manager Jin called, the policemen who received a call for help from the supermarket to maintain law and order heard it, and one of them stepped forward and showed his police ID card and said: "You don't need to call 110, we are from the Taihua Police Station, and we are in charge of this area." ”

Xue Feng looked at the police card, and then said sternly: "Officer Ma, this is not as simple as dropping the bag, this is a poisoning case, Aspergillus flavus is highly poisonous, not to mention people, even if it is eaten by a large animal, it will be fatal if it reaches a certain amount." Therefore, this is a criminal case, not a simple commercial crackdown. ”

Officer Ma took out his notebook and asked, "May I ask your name and identity, why do you think this is a poisoning case?" ”

When the parents of those children heard the poison, they were immediately stunned, and the young mother shook her body and fell to the ground like noodles. The middle-aged woman's expression also changed drastically, and her face was full of fear and worry.

Xue Lang was quick and helped the woman, and then Cui Ying stepped forward to help and helped her to the chair.

Xue Feng ignored these changes, and continued: "Officer Ma, my name is Xue Feng, I am the director of the rice factory, this rice bag is ours, if it is fake, this rice is not our factory, as for the evidence, there are three points here, one, our sealing lines are colored, and the threads on this are white, this can be verified in the warehouse for a while, there are more than a dozen supermarkets here, the inventory can be proven, and there is no need to go to the factory." ”

"Second, our sealing lines are all double-way, you can see this, the lower one has a needle eye, no thread, only the upper one has a thread, and the needle eye overlaps, it is a secondary seal."

Officer Ma recorded carefully and did not speak.

Those who smelled the musty smell before eating it said, "It's true, there was a line at that time, but there was a needle eye underneath." ”

Xue Feng did not pick up the stubble, and then said: "The last point, and the most critical point, the rice factory is an assembly line operation, and there is a color sorter, then, if it is a few grains of deteriorated rice, the color sorter can pick it out, and a production is definitely not a few bags, and the minimum production volume of a standard is ten tons, so check the inventory here, if the other rice is fine, it is dropped." ”