Chapter 57: Courier Companies (Part II)
After Long Dan came back from a business trip, he has not been idle, either helping with logistics management, or going to the workshop to help, and he has been living like this, and his busy life is also very fulfilling, and a few months have passed unconsciously.
On this day, Director Huang of the Personnel Department asked Long Dan to go to his office, talked with Long Dan for a long time, asked this and that a lot of idle talk, and finally said: "Manager Long, your reserve manager has a long life. According to the company's research decision, you should be asked to be the manager of the general department of the operation center, what do you think? Long Dan waited for months just for this day. He said to Director Huang: "I have no opinion, what the company arranges, I obey the transfer", Director Huang continued: "I told you in advance, the operation center is a place of right and wrong, especially the position of the manager of the comprehensive department, which is not easy to do." Since the establishment of the comprehensive department of the operation center, several managers have been transferred in a row, all of them have gone in disgrace, either resigned angrily, or asked to be transferred, you must be mentally prepared", Long Dan listened, and asked: "Director Huang, what is this about, can you introduce me to it?" Director Huang pondered for a while and said: "Our company is divided into two camps, one is the boss camp, the other is the boss lady camp, and the two camps are not convinced, and they are like this in all branches of our company. This is especially true of the operation center, a pair of people who said that the boss and the boss lady sent it, the fight is very strong, you have to go left and right to adapt to the source after you go, and when the time comes, something goes wrong, but don't blame me for not suing you." When Long Dan heard this, he thought: "So that's the case, in this case, the manager of this comprehensive department is really not easy to do."
The General Department is a comprehensive department of personnel administration, which coordinates the relationship between various departments, and has the responsibilities of the office director, as well as personnel and administrative functions. Long Dan had the heart to refuse, but he was afraid that Director Huang would say that he was afraid of things and did not dare to take responsibility, and he was afraid that he would not arrange any good work for himself in the future. The last business trip reimbursement made Director Huang unhappy, and Director Huang may have looked down on himself in his heart, so he arranged for himself to go to the comprehensive department of the operation center to be the manager this time, maybe he tried to have a few catties and a few taels. If he does a good job, he will make a statement to the boss, saying that he has a good eye for talent, and the boss will say that Director Huang will do things. If you mess up, you will blame yourself for not having the ability, so you will block your mouth, and you can't blame Director Huang. It seems that Director Huang has also taken great pains to arrange himself, and the way to calculate people is to be clever. Long Dan couldn't advance or retreat, so he had to agree to come down and go to the General Department of the Operation Center to take office.
On the first day of his tenure, in order not to cause dissatisfaction among the two managers of the operation center, Long Dan went to the offices of the two of them to ask for work. Because Long Dan had just taken office, the two managers did not deliberately embarrass him, so they said that Long Dan would work boldly and confidently, and if there were any problems, they would study them. Seeing the two managers like this, Long Dan was a little relieved.
However, at the beginning of Long Dan's tenure, he encountered two major problems. One is the disposal of express delivery of dead parts, and the other is the disposal of waste packaging. Waste packaging refers to the packaging items that are unpacked and dismantled during the express delivery process, and there are hundreds of thousands of pieces every day, which is a large number. Moreover, it has always been a very knowledgeable thing to deal with waste materials, and there is a doorway in it, and there is a lot of oil and water. Long Dan knew that he couldn't get involved in such a thing when he first came, and if he didn't get it right, it would cause misunderstanding. However, Long Dan had a long heart, and did not rush to deal with it, but inquired in many ways, and finally understood the reason.
It turns out that this way of dealing with waste packaging has always been done by the financial director's father-in-law, and no one has ever dared to ask who to sell it to and how much it will cost. The two managers of the operation center asked Long Dan to be in charge of processing waste materials, which was actually to test Long Dan and see how Long Dan could deal with it. If Long Dan was to deal with it impartially, there would naturally be a considerable amount of cash in the small treasury of the operation center. If it is not handled well, it will offend the father-in-law of the financial director, and it will be Long Dan's own bad luck, and he will not care about the affairs of the two managers, it is a plan to kill two birds with one stone.
Long Dan inquired clearly, so he didn't act rashly. I found the father-in-law of the financial director, asked about the disposal matters, and completely pushed the matter of disposing of waste packaging to him, and he was quiet. The chief financial officer is said to belong to the boss's wife, and even the boss does not dare to touch the tiger's beard. This time, it was considered that Long Dan was shrewd and escaped the catastrophe.
Another thing is to deal with the dead parcel. The so-called express delivery is an ownerless express, which is an express that cannot find the owner. The recipients and senders on these couriers are not clear, and they cannot be sent or returned. Every year, millions of goods worth are pressed into the warehouses of courier companies. No one can say the responsibility for this, anyway, the courier company is the beneficiary no matter what, not only collects the courier fee, but also earns the value of processing, anyway, there is almost no loss of money. Even if there is, it is only twice the courier fee, and there is not much.
This time Long Dan made a difficulty, and he asked many people, but he didn't find out how to deal with it before. If these things are sold to society, it will definitely cause social dissatisfaction, and maybe it will attract reporters to come, and the boss will definitely not agree. What to do? Long Dan pondered and meditated, and finally came up with an idea of internal digestion, and held an internal staff auction, hoping to dispose of these dead pieces.
Tens of thousands of employees in the express company, but the Beijing company is thousands of people, and he may see miracles in a few auctions. So, Long Dan asked the manager of the operation center, and under the instructions of the manager, Long Dan successfully opened several internal auctions and dealt with the backlog of dead pieces in the past year. Although the value of the goods handled was not satisfactory, it was better to deal with these controversial dead pieces, which was equivalent to dismantling a time bomb that damaged the company's reputation, and the two managers of the operation center praised Long Dan with some satisfaction.
The manager of the operation center is called Luo Qun, a fellow villager of the big boss, I heard that he is still related to the family, and after graduating from junior high school, he followed the boss to fight the world, and stepped into the position of manager step by step. There is no management level, just rely on the two words "beating, scolding" to manage, the company has been established for a few years, the turnover rate of workers is very high. The newly recruited workers are all migrant workers, and they take up their posts without training, which can be seen in the fact that they are not trained. In the process of operating express delivery, brutal loading and unloading has become a major problem to solve. Once, a somewhat conscientious employee used his mobile phone to film the brutal loading and unloading process and posted it on the Internet, causing an uproar.
The uploaded video was reprinted by the major media, and quickly became a hot topic of discussion on the national network, and the major media reporters also flocked to the express company, constantly digging out the management loopholes such as barbaric loading and unloading, and for a time the reputation of the express company was discredited, the business volume fell sharply, and the company received a great loss. Since then, the courier company has stipulated that all employees who go to work cannot bring mobile phones to work without authorization, and once found, they will be immediately confiscated and fined, which has become a clear rule in the courier company.
Under pressure from his superiors, Luo Qun had to rectify the brutal loading and unloading problem in the operation center, so he pushed the matter to the General Department and asked Long Dan to formulate a system and supervise its implementation. After receiving the task, Long Dan asked Director Huang of the personnel department, consulted a large number of previous documents, and learned from the rules and regulations of other companies, formulated ten regulations, and found someone to customize a glass frame and set it on the wall of the operation center.
The next day, Long Dan went to the workshop of the operation center to supervise and inspect the loading and unloading of express mail, but found that the rules and regulations on the wall were removed and thrown in a corner of the warehouse. Long Dan thought for a moment: Who is so bold that he actually tore the rules and regulations. After several inquiries, I learned that it was Luo Qun, the manager of the operation center, who did it. Long Dan was puzzled, and it was inconvenient to ask, so he had to keep his questions in his stomach.
A few days later, Luo Qun called Long Dan to his office and said to Long Dan: "Who asked you to put the system on the wall of the workshop?" Long Dan was puzzled and said, "You said it, didn't you ask me to formulate a system?" Luo Qun said angrily: "It's true that I asked you to formulate a system, who let you stick it on the wall?" Did I approve it? Long Dan thought about it, Luo Qun really hadn't said it. So he stammered: "I thought the system was all pasted on the wall......" Before he finished speaking, Luo Qun interrupted Long Dan's words and said: "Okay, you go back, it's none of your business here." As a result, the next day, Long Dan received a notice from someone sent by Luo Qun to return Long Dan to the personnel department of the head office, and Luo Qun dismissed Long Fan from the post of manager of the comprehensive department.
Back to the company's personnel department, Long Dan asked Director Huang, Director Huang shrugged his shoulders, and said helplessly: "I told you in advance, I can't help you, you should be your reserve manager." Long Dan felt aggrieved and helpless, and he could only swallow his anger on other people's territory. Later, I overheard others say that it was because he didn't pay tribute to Luo Qun, Luo Qun felt that Long Dan looked down on him, so he found a reason and drove Long Dan back.
Long Dan continued to be his reserve manager in the personnel department, and after a few days, Director Huang talked to Long Dan, saying that the reserve manager was going to go down to the workshop for exercise, and Long Dan realized that this was a complete distrust of himself, and he went down to work in the workshop from the reserve manager, and he couldn't say anything in this face. Long Dan was angry when he thought of this, so he decisively submitted his resignation report and left Yuantong Express Company, which he thought was a good employer.