Service, whether it is the previous consulting service or the follow-up after-sales service, is a big problem, there are also a lot of uncertain factors, it is really not so easy to do a good job.

Like the refund of online shopping, it is not Alipay's own service problem, it may be a problem of the online shopping website, people will return it to you, but the refund has not come for a long time, at this time, what should you do? Is it up to Alipay to pay for it itself?

This seems to be fine, but what if someone else has an online shopping site that gets into trouble with someone?

Therefore, there are still very unstable factors in the middle, but, in Tang Hao's concept, such things are never allowed, if you always want to talk to me, then I'm sorry, our Alipay will not cooperate with you, you go to find other payment channels yourself.

In the future, Alipay will cooperate with those online shopping websites, there will be a mandatory part, that is, 24 hours to solve, that is, users pay with Alipay, and then return the follow-up, you can go to Alipay to apply for a refund, and Alipay will send the original money back within 24 hours.

This requires the cooperation of online shopping sites.

Of course, this is just an example, Alipay's main business has a lot, and the most important thing is the transfer of money.

Transfer, but there is a time to transfer the wrong account, although in this world, the same name and the same sex, the bank number is so coincidentally only one or two numbers short of the number of people very few, but it is not that there is no zài, in case of real deposit zài, then it happens to be wrong, what should I do if I transfer the wrong account?

This is no problem at all, in one of the Alipay transfers. There's a protection option.

Since Alipay transfers are effective instantly. Other words. There is no delay, you confirm the transaction, the order will be generated in a few seconds, and the transfer will be completed quickly, and in a few seconds, the other party will receive the money you sent him.

This is a small transfer that takes effect immediately, however, a large amount of transfer. Alipay will also take effect immediately, this is Tang Hao's request, but if the amount is too much, you can choose a protection in order not to be afraid of problems, and the time for this protection is half an hour.

During this half hour, the order will be generated and the money will be transferred, however, the other party will not be able to withdraw the money. You can use this half an hour to determine if you have made a mistake. If you make a mistake, you can apply for a return, and there is a certain amount of time to slow down in between, so as to be as safe as possible.

It seems that many people make mistakes in the transfer between banks, especially cardless deposits, and as a result, they can't recover the money after a long time, so they can only blame themselves and suffer losses in vain.

Tang Hao doesn't want such a thing to happen, because even if someone makes a mistake by himself, but once the matter is exposed, they are at fault, they are victims, and people have sympathy, and all of a sudden they are all blamed on Alipay, and then they put down an unsafe label.

That's definitely not a good thing, and it's not good for the company, so you can avoid it if you can.

This is also one of the types of services, and it is also where Tang Hao strives to achieve perfection.

"The operation department is very miscellaneous, and many things need to be handled by the operation department, but there are many things that are not an excuse, you need to do it in the end, if possible, divide the department into a few pieces, divide the responsibilities well, so that the probability of mistakes will be smaller, people, as long as there is a need, report to the personnel department, as long as it is reasonable, the personnel department will approve." Tang Hao finally explained.

Alipay is a commercial company, not a charity.

Recruit people to come in and eat empty sounds, once Tang Hao knows, there is absolutely only one result for the head of that department, that is, get out, and then the head of the personnel department will follow suit.

Do you think there is no responsibility?

Your department doesn't need to use so many people, you just have to recruit so many people, and even if the personnel department agrees with you to recruit so many people, how can Tang Hao tolerate it if you recruit so many people without investigation.

People can be recruited, but they are recruited to work, not to let you come to white-collar work and eat the company's old bottom.

In fact, there are a lot of companies that have this happening.

The department submitted the recruitment plan, but the personnel department did not even check it, and the result was agreed, and then more useless and redundant people were recruited, and there were many people who had nothing to do all day long, and their wages were still paid, which was no different from nursing homes.

Tang Hao had seen such a thing, and he hated this kind of thing very much, so he didn't allow it to happen.

Unfortunately, Alipay's operations department is the department most prone to this kind of thing, and he had to take a preventive shot in advance and warn him by the way.

Sure enough, the manager of the operations department was stunned and reacted.

This is a warning to him, how can he not pay attention to it, he doesn't dare to underestimate the young man sitting in front of him, in fact, he came to work in Alipay company, he was recommended by Li Chaoren, but he was also warned by Li Chaoren.

In the past, Alipay did a good job and made achievements, your future is very broad, on the contrary, if you don't do well, there is only one result, that is, it is completely finished, and you can't go back in the future, if you are expelled, he will not come forward.

Li Chaoren said such a thing, which is to block his way out, and it is also to show one thing, Alipay's affairs, he will intervene, but Tang Hao's power is definitely above Li Chaoren, Tang Hao wants to fire him, Li Chaoren will not say a word, nor will he let him go back, it's that simple.

This is a life decision, and it is also a turning point in the career.

Of course, Li Chaoren didn't give him a choice, for example, he could choose not to go to Alipay and still stay in his original position, but he finally made a choice, came to Alipay, and fought hard.

To put it bluntly, he has no way out, he can only work hard, so he is cautious and does not dare to be careless, even more so in the future, but he is not sure whether he will make mistakes in the future, but he gave himself a wake-up call at this time, and took Tang Hao's words in his mind deeply, as a wake-up call, and he would ring it from time to time, and he would not forget it.

"Okay, it's not early, if you have something to do, hurry up and get busy, and strive to get off work early after you're busy, if you really can't finish it, leave the people on duty, and get off work, I know there are a lot of things to do, but you can't let people be endless busy, fatigue will affect the efficiency of work, and it's not good for your health, I'm not so black-hearted."

Tang Hao made a small joke at the end, he still has something to do, but he won't be busy for too long, two hours at most, no matter how many things there are, he will choose to get off work

(To be continued......)