"Xiao Liu, what do you think?" Aunt Liu couldn't pay attention for a while, because the attitude and handling methods of the Qianlong staff were good, at least she was very comfortable, and she didn't have that kind of grievance or some other feelings.

"Aunt Liu, I feel that it is okay, after all, the mobile phone was damaged by yourself, and it is certain that it costs money to replace parts, and this thing is the cost of terminal after-sales maintenance, that is to say, the cost of components. If it's in an ordinary store, it's estimated that there are two or three hundred, don't even think about it. Liu Liang is very satisfied with Qianlong's approach, because of the inappropriateness or loss caused by his mistakes, others took the initiative to bear it and paid a certain price.

"By the way, I don't know how you treat users who are normally corrupted?" Liu Liang thought of something and turned around and asked.

"The policy given by our company is very simple, but it is also very practical, that is, to extend the warranty period for half a year." The staff spoke out about the company's policy.

As soon as this sentence came out, Liu Liang suddenly took a breath of cool air and made a big move.

It is important to know that the warranty period is obviously one year, but it is extended by half a year, which is outside the product budget. That is to say, the damage rate of the product after one year cannot be guaranteed, which also increases the cost of maintenance, Qianlong is ruthless enough, half a year, according to the current situation of their own understanding, it is estimated that there is no need to think about it

"In that case, then eighty yuan, technology is really valuable, eighty yuan is enough for me to buy five or six old hens." Aunt Liu originally felt that she could, but after listening to Liu Liang's words, she made up her mind directly.

However, although eighty yuan is not a lot for her, her daughter has to give 800 yuan of "pocket money" every month. She and her wife use very little, usually more than 200 yuan a month.

She has a lot of money in her hand, plus the money she saved when she was young, eighty yuan is really not much for her. But after coming from a hard life, she is still a little distressed.

After all, I was not careful. Five or six old hens were gone

There have been many incidents like Aunt Liu's across the country, but the good service attitude and the appropriate compensation measures at the first level made almost everyone close their mouths and smile happily.

The common people of China are very simple, and they are very generous to those who take their mistakes seriously and repent.

Qianlong Technology is now playing such a role.

For this mistake, Zhang Haihua immediately set out to improve a lot of measures, and the people in charge of after-sales came to a meeting to solve the matter.

Zuihou's policy is to follow in all directions.

The so-called omnidirectional tracking is the use of barcodes to record information about things.

That is, a method similar to that of express delivery is adopted, but there is a difference in treatment, according to their consultation. In order to avoid such a situation in the future, a means of time tracking is used.

The so-called time tracking is that the after-sales acceptance of the item should arrive at the designated place at the specified time, if not, it is necessary to thoroughly check where the item is, to ensure that the whole process of the item is fast and effective operation.

Although it takes a lot of money to do this, for the sake of efficiency and once and for all, Zhang Haihua Zuihou still decided to typeset.

The equipment was delivered to after-sales service points all over the country in just one week.

A special monitoring room is also prepared, and special personnel follow up on the accepted documents. Once there is a problem, it will be submitted to a specially set up database, and special customer service personnel and after-sales personnel will contact. Ask what the hell is going on.

And add such a system to the bonus assessment.

For example, what is the probability of you making mistakes in a one-month work cycle, and if it is your responsibility, then your bonus will be reduced a lot. If you make a mistake, you will be deducted from your salary.

In all the after-sales service industries, Qianlong has the highest salary, and once it becomes a regular employee, it has five insurances and one housing fund. And there is a corresponding salary

"After-sales problems arise at a glance, and Qianlong actively faces them!" Sina.com issued the headline on the first night of the measure

"Attitude is everything, and success is definitely not accidental!" This is a report by Xinhua News Agency, the boss of the press industry. It can be said that his joining has made this online world that was originally just a ripple. It's completely on fire.

Xinhua News Agency is very objective, but it is also very realistic.

"Looking at domestic manufacturers, there are three points for after-sales, one is not at all, and the other is simply perfunctory. Recently, there has been a fourth point, humanized service, conscientious treatment.

Treating one's own mistakes, being able to face them calmly and actively correct them is what an enterprise should do, and it also shows the attitude of the enterprise.

At present, there are several companies in the IT industry in China, but the after-sales service is unsatisfactory, and Lenovo is a little better. But the price is not affordable. It's also an attitude.

Qianlong Technology, a rising star in the technology industry. What is humanized after-sales service is done incisively. It's my fault that's my fault, and since I've done something wrong, I'm going to pay for my mistake, no matter how high that price is.

A report by Xinhua News Agency completely launched the brand awareness of Qianlong Technology. If it was said before that Qianlong Technology's after-sales humanization is niche, and it is Qianlong Technology that buys those news media, then this most authoritative report fundamentally proves Qianlong's innocence

"Haihua, I won't say anything more about how much money I lost this time, I just hope that this kind of thing will not happen next time, I don't want to see you make such a low-level mistake a second time. Although it may be a bit rushed and you didn't think it through, it's definitely not the main reason.

There is also a think tank, and I have contacted headhunters all over Shijie. They have already started looking for the right person. It is estimated that there will be news in the near future, you are ready, how to cooperate with you yourself, I hope you don't make some low-level mistakes

Zhang Haihua remained silent, it is true that Zhang Haihua, the think tank of the consortium, is not clear at all, so he does not know how to cooperate.

Therefore, he is still a little nervous about the arrival of the think tank, and he is more anxious and has not been in contact, these things are only available to those international consortia

"Monkey, how many have you killed?" At this time, Yin in Africa still began to officially contact the mercenary world. During this period of time, Yin completely got involved with the Sakura Mercenary Group.

However, to the annoyance of the Sakura mercenary group, the group of people disappeared after jumping in the woods a few times like monkeys. People who enter by themselves are often inadvertently taken away from their lives.

No matter how stupid the leader of the Sakura Mercenary Group is at this time, he will not think that this is done by local people, you must know that according to the results of their investigation during this time, this group of people is simply a new mercenary group, according to the eyeliner report, it is still some yellow people,

The first thing that made Koizumi Taiichiro of the Sakura Mercenary Group think of was that these people were from Huaxia, and there was a thing about someone who thought of himself attacking some people at the port of Boewado some time ago.

Knowing that this person's revenge is a naked revenge, he doesn't know anything about the other party.

According to his own personal connections, an Asian man bought a batch of $200 million worth of arms from an international arms dealer. These were sufficient to equip a division. And it's heavily armed.

But I just don't know that this Asian is from that country, most likely it is Huaxia, but another question arises, if it is a Chinese, then they weishenme have to spend so much money to buy weapons from Bis, you must know that Huaxia's high-tech weapons and equipment may not be shijie top-notch, but it is also a first-class existence. weishenme doesn't give it yourself?

There is also weishenme, when the other party went ashore after-sales, many people did not have guns. But at the moment, almost all of them are unified sniper rifles, or the kind of sniper rifles that Shijie top-notch.

Of course, some of them are AK47s and some are light machine guns, all of which are of the highest quality.

And these people are absolutely not familiar with the combat effectiveness, according to his investigation, there are thousands of these people, but there are only more than a hundred people active, so what about those people left. Is there some conspiracy going on in secret?

The unknown danger is the most terrible danger, and this situation is the truest portrayal of the current situation of Koizumi Taiichiro (to be continued......