The provident fund hall had to do morning exercises early in the morning, Fang Xiachu yawned and followed the front row to compare and draw movements, she didn't sleep well last night, and it was rare to toss for half the night for something she hated - she really couldn't figure out where she had offended Qiao Shen, and as a result, she thought too much and wondered why she cared so much about whether people hated herself.

"Anyway, I don't usually meet it." Fang Xiachu comforted himself in his heart like a gamble.

She went to her bag and took out the contract seal given by Chen Zhu yesterday, and took advantage of the time when the provident fund had just opened and there were no customers, and sent it to the counter of Master Niu over there for the provident fund withdrawal.

Master Niu pulled her to sit down on a chair in front of the counter: "Come on, talk for a while." She locked the chapter in the cupboard, "I heard you've been busy there lately?" ”

Fang Xiachu rested his head on the counter: "Yes, our bank is ten percent off, and almost all of the combinations have come to me for loans." ”

Master Niu smiled: "Your nickname here is called Loan Superman, I passed by the guarantee company yesterday, and we can do a bunch of materials." ”

"Hehe" Fang Xiachu was a little embarrassed, and his expression couldn't hide his smugness.

Master Niu looked at her, seemed to hesitate for a moment, and still asked, "Then how can this performance be counted after doing so much?" You are the main ...... It's not official, and it's not a good performance, right? ”

Fang Xiachu was stunned, but he didn't care much and said: "I don't know who it is, now Chen always gave me a backstage, and it didn't count on the head of any account manager." ”

Master Niu nodded: "Mr. Chen is also a person who is willing to shoulder his shoulders." ”

Fang Xia smiled absentmindedly, she raised her head and looked, and found that there was someone on the counter, gestured to Master Niu, and hurriedly ran back.

The client who came was a young couple, the wife with a big belly and the husband with a bunch of loan materials in his hand.

"Hello master," her husband greeted Fang Xiachu first, "We just went to estimate the provident fund loan, and now we come to you to evaluate the business loan, can you please help us take a look?" ”

Fang Xia Chu hurriedly sat down the two of them and said enthusiastically, "I'll help you take a look." ”

She took the salary certificate and flow of the two, the wife recently took maternity leave, the monthly salary is a little low, but the husband has a good job, the salary is also high, the provident fund is capped, the two of them can borrow 70W from the provident fund assessed there, and the commercial loan is ready to loan 120W. After determining that the amount was fine, Fang Xiachu continued to review the loan contract and down payment, but when she saw the other party's down payment*, she couldn't help but "Huh?" "Yes.

"Excuse me," Fang Xiachu said uncertainly, "Did you just give a 20% down payment?" ”

The couple glanced at each other, and then the husband nodded and said, "I asked your account manager in the real estate, and she told me that the down payment on the provident fund loan is only 20%. ”

Fang Xiachu was shocked, she was not a person who was used to dealing with people in the workplace, and she never expected this kind of oolong thing to happen, and she didn't know how to explain it to the customer for a while, and before she could react, her husband had already called the real estate market.

"Hello? Manager Chai, I'm in the provident fund center, the little girl at the counter here said that the down payment is a bit of a problem, do you want to tell her? ”

The customer said that he stuffed the mobile phone into Fang Xiachu's hand, Fang Xiachu could only take it, and as soon as he said "hello", the other party asked impatiently: "Is there any problem?" ”

"......" Fang Xiachu glanced at the customer, turned his back a little embarrassed, and explained as politely as possible, "This customer wants to take a portfolio loan, only the down payment of the pure provident fund loan is 20%, once there is a commercial loan, it needs to be reviewed by the bank itself, and the down payment must be 30% to be enough." ”

Manager Chai seemed to be stunned, and after a while, he said indifferently: "Then you make it clear to the customer, why do you call me?" ”

Fang Xiachu was so choked by this attitude that it didn't matter to herself, she suppressed her temper and said calmly: "Now it's because you gave the wrong information on your side, causing the customer to pay the down payment by mistake, if there is anything wrong with him......"

"What could be the problem?" Manager Chai interrupted her, "You are a temporary ......" She paused, her tone a little contemptuous, "Are you thinking too much?" Just tell him no. ”

"But......" Fang Xia Chu still wanted to argue.

Manager Chai asked with a tough attitude: "Will you do it?" If you have time to talk to me here, why don't you go to receive customers first, what should you do if customers complain, you are responsible? ”

Fang Xiachu: "I ......"

Manager Chai: "Okay, let's not talk about it, I'm busy here." ”

Fang Xiachu listened to the posture that seemed to be about to hang up the phone, and a voice on the side asked vaguely: "Who?" ”

"Just a temporary worker, sick in the brain......"

The blind sound on the other end of the mobile phone pierced Fang Xiachu's eardrum like a pinprick, her face turned red, and she calmed down for a long time before slowly turning around, the customer seemed to know what was happening, and said politely: "What's missing, let's go back and make up for it?" ”

Fang Xiachu reluctantly smiled, she cleared her throat, tried her best to calm down, and said, "Actually, it's just 10% of the down payment...... Otherwise, Mr. will go first, and Mrs. don't go, fill in all the materials on my side, so that it can be completed today, otherwise the down payment is not enough to guarantee the company, and the company will not be able to guarantee you. ”

"Okay, I'll listen to you." Husband Li Suo said, "I'll go to the real estate to make up the down payment now, thank you so much." ”

Fang Xiachu shook his head: "You're welcome." ”

Sending away the customer, Fang Xiachu was not energetic because of the phone call just now, and she slid the mouse on the computer casually with a heavy heart, she habitually clicked on the CCAS background to look at the loan projects she submitted, and found that several of them were returned.

"Interest rate adjustments?" Fang Xiachu stared at the reason for being returned a little puzzled, she turned her head and asked the Agricultural Bank next to her, "Master Zhou, have you been pranayama recently?" ”

Master Zhou was busy with the work in his hands and replied to her: "Yes, your bank didn't notify you?" Interest rates have been changing quite frequently these days, so you have to pay attention. ”

Fang Xiachu was stupid: "But I've been concerned about the news lately, and I haven't seen it for the past few days?" ”

Master Zhou was happy: "The central bank will only announce the notice of policy issuance and implementation, as for the specific time, each bank sets its own, you have to wait for your bank's notice." ”

"......" Fang Xiachu obviously had never enjoyed any treatment that the bank had notified her, she was a little unwilling, took out her address book and began to dial the phone.

It's a pony over there, and it seems to be busy with something, and there's a lot of noise around.

"Interest rate changes?" Pony thought for a moment, "Oh, I brought it up at the meeting this Monday, you don't know?" ”

Fang Xiachu was inexplicable: "Meeting? What kind of meeting? ”

Pony reacted: "Hey, look at my brain, you're outsourcing, don't attend meetings." ”

Fang Xiachu: "......" She has been emphasized twice as a temporary worker today, and I don't know if this is a disaster.

Pony: "Be diligent yourself, call and ask if you have anything to do." ”

Fang Xiachu frowned: "My workload is about the same as that of the account manager, how can I be so busy that I have time to call all the time?" ”

"It's just a phone call," Pony's casual attitude said, "You can always have this time." ”

Fang Xiachu took a deep breath, and she said sharply: "But the notification is just a phone call from you, why do you want me to have this time when you don't have this time?" ”

Xiaoma probably didn't expect her to reply, and after being stunned for a moment, her attitude was also a little impatient: "Hey, it's not right for you to be so serious, colleagues should tolerate each other." ”

Fang Xiachu didn't speak, she bit her lip and only felt that her heart was mixed, grievance, unwillingness, anger, and shame made her like swallowing a fly, but she couldn't swallow it, she was powerless and helpless, for the first time, she didn't know what she was trying to do in this position - trying to make more loans? Or is it trying to get more recognition?

Since then, she has been labeled as a "temporary worker".

Fang Xiachu didn't feel it before, but now that she found out, she wanted to tear off this label, and it turned out that it was herself who hurt.

It was she who was covered with flesh and blood.

————————————————————————————————————

When Chen Zhu was about to get off work, an urgent email suddenly popped up in the lower left corner of the computer, she glanced at it, frowned and clicked on it first.

Generally, there are only two situations of urgent mail in the bank, either the president is urgent, or the customer complains, and sure enough, it is the latter.

The customer complained twice, one was posted on their DW official website, and the other was a post on the government forum Hanshan Wenzhong. And I have to say that this customer's writing is also very good, and the process is also accompanied by photos and specific contact information. Chen Zhuzai took a closer look and found that the content of the complaint was really unexpected.

The customer first criticized the Chai manager of Huasheng Real Estate in the new district, and left his mobile phone number, directly pointing out that his work attitude was not serious, perfunctory, and gave wrong information, which caused the customer to run in vain and caused a lot of unnecessary trouble. On the other hand, the customer spent a lot of time praising another person - Fang Xiachu, a loan teller at the provident fund center.

The customer sincerely thanked Fang Xiachu for seeking justice for himself to the incompetent manager Chai - in fact, Fang Xiachu did not - take care of his wife with a big belly and impaired mobility, enthusiastically help and serve, he was wronged and did not complain, did not get angry with them, and finally even said strictly, and emotionally asked that Manager Chai should apologize to Fang Xiachu.

Chen Zhu couldn't laugh or cry, this complaint ...... It would be more appropriate to say that it was not so much a complaint as a letter of praise to Fang Xiachu.

When the administration called, Chen Zhu happened to close the page.

Qin Zhuangzhuang didn't talk much nonsense: "Finished reading?" ”

"I'm done." Chen Zhu leaned back in his chair, took off his glasses and rubbed his eyebrows, "I'll talk to them." ”

Qin Zhuangzhuang smiled: "This customer is also energetic, I called, he didn't ask for any compensation, and he didn't call him back, just said let's comfort that little girl, what's it called?" ”

"Fang Xiachu." Chen Zhu said calmly.

Qin Zhuangzhuang: "Yes, it's this Fang Xiachu, what did you say she did to let the customer protect her like this?" ”

Chen Zhu: "She just did what she had to do, and she ......"

Qin Zhuangzhuang: "? ”

Chen Zhu smiled silently: "She has done much better than most of us do." ”