In the afternoon, without waiting for Su Hongwen to find Feng Xu, Feng Xu came to him first, and as soon as he sat down, Feng Xu scolded with a smile: "I just asked you to be in charge of the emergency department in the morning to reduce complaints, but you were not only complained about in the emergency department in the morning, but you were also complained." ”

Su Hongwen naturally guessed that it was Gan Yan who complained about him and the emergency department, and he didn't take it seriously and said directly: "I believe that this kind of complaint should account for a large proportion, and now there are a lot of vexatious patients, I used to think that the people of a hospital as big as Xiang Anhe Hospital were in awe, and they would not follow the county-level and city-level hospitals to find something to do, alas." ”

Feng Xu smiled bitterly: "The doctors in county-level and city-level hospitals are people, the doctors in our Anhe Hospital are also people, and the patients we meet are also people. ”

Su Hongwen stood up and took a bottle of water for Feng Xu and put it down: "You are right, and Anhe Hospital's attitude towards those vexatious people is the same as that of other hospitals-calming things and calming people, which makes many doctors and nurses feel cold, do you think this situation is good?" ”

Feng Xu didn't drink the bottle of water, and directly smiled bitterly: "Of course it's not good, don't go around in circles with me, you kid, I heard everything you said in the emergency department at noon." ”

Su Hongwen sat next to Feng Xu and said: "The speed of spreading the news in this place of the hospital is too fast, since you know, then I will say it directly, I don't want the hospital to settle things, if the fault is in our staff, we will severely punish it, but if there are some people who are unreasonable." We will not tolerate them, they want to make trouble, they want to go to court, they want to complain, we will accompany them to the end. ”

Feng Xu frowned and looked at Su Hongwen and said, "Your new official didn't burn a few fires when he took office, is this decision considered a fire?" ”

Su Hongwen nodded and said, "Forget it, but I feel that the blacklist thing is a big fire." ”

Feng Xu took out a box of cigarettes from his pocket and gestured at Su Hongwen, "You don't mind if I smoke, right?" "Feng Xu doesn't smoke often, he only smokes one when he encounters something that annoys him very much, or makes him undecided, and he wants to smoke today, obviously because of the latter, because of Su Hongwen's blacklist system.

Su Hongwen smiled: "You are free. ”

Feng Xu lit a cigarette, took a deep breath, and exhaled a puff of rich white smoke, and said, "I understand that you don't want to settle things." The attitude of Huaxia Public Hospital to calm things down has already sown evil results. I also don't want to see the doctors and nurses in our hospital chill because of the hospital's attitude of calming people, I support you, but this blacklist system ......"

Although Feng Xu didn't finish speaking, Su Hongwen understood what he was worried about. Said directly: "You are afraid that the health bureau will not agree with this system." And because this system will cause an uproar and put our hospital on the cusp, right? ”

Feng Xu nodded and said, "Yes." The Health Bureau agreed to disagree with us for a while, and said that the media, once the blacklist system is implemented in our hospital. The media will definitely report on it, and it doesn't say whether they will distort the report, even if they report it truthfully, but can the people understand? The hospital is a place to treat diseases and save people, so can patients come without receiving or treating? Isn't this a matter of carelessness for human life? ”

Su Hongwen exhaled and said: "I know that the implementation of the blacklist system will cause a lot of trouble for the hospital, but it is also good for the hospital, the emergence of a new policy is always good and bad, a new reform will always produce labor pains, when the labor pain passes, it will be good, now the vast majority of Huaxia hospitals choose to calm down when they encounter something, but what happened in the end?" Not only did some people with ulterior motives regard coming to the hospital to make trouble as a good way to make a fortune, but they also evolved into a new profession -- medical trouble, and the medical environment in China has become like this, and it is time for us to take a dose of fierce medicine. ”

Su Hongwen paused and continued: "The blacklist system has just been implemented, there must be many obstacles, but as long as we overcome this difficulty, the medical environment in Huaxia will be improved to a certain extent, at least we will not let the doctors and nurses chill, whoever dares to beat and abuse them for no reason will be pulled into the blacklist, which will make doctors and nurses have confidence in the hospital and have a sense of belonging, and the company also pays attention to the sense of belonging, why doesn't our big hospital pay attention to this?" ”

Feng Xu nodded and said, "I understand all this, but it's not easy to do." ”

Su Hongwen shook his head and said, "Throughout history, which reform is easy to do?" Not all of them are resistance, we have to be the first person to eat crabs, the blacklist system will appear as soon as there will be pains, so that our hospital is on the cusp of public opinion, there will be a lot of scolding, but after a period of time, whether it is a hospital or the common people will find the benefits of the blacklist system. ”

Su Hongwen said a little dry, seeing that Feng Xu didn't drink the bottle of water, he picked it up and took a sip, put it down and said: "Let's talk about the hospital first, our Anhe Hospital is the vane of Huaxia Hospital, as long as we implement this policy for a while, other hospitals will follow suit, once the blacklist system is implemented across the country, I believe that the number of vexatious patients and their families will be greatly reduced, and the profession of medical trouble will also be reduced, and the staff of the hospital will have a sense of belonging, and they will rest assured and bold to do their own work." ”

"When it comes to the benefits to patients, doctors don't have to worry about whether patients will trouble him after treating patients all day long, without this worry, doctors will put all their thoughts on disease diagnosis and treatment, so that the patient's illness can be cured, even if the patient and his family don't understand at first, but after a long time they will understand."

Feng Xu smiled bitterly: "But this policy is too tough, and the backlash will definitely be great just after it is implemented." ”

Su Hongwen saw that Feng Xu hadn't been moved by his own words, so he was a little anxious, stood up and walked around twice, and said, "Dean Feng, didn't you get me from the Provincial Hospital to Anhe Hospital in the hope that I could change the medical environment in Huaxia?" I have always done this, you can see the situation in Ji Province, my medical reform policy has worked very well, but because of the bad things in the area of drugs, I can't implement my medical reform policy in the whole country, everything is tied, I also know that I have a shallow foundation and have not yet gained a firm foothold, and I should not be in a hurry and ask for stability. ”

"But it's been a while, and it's time to implement my first health care reform policy, don't you say that we are coming step by step? I also walked step by step, and now that the time comes, you won't let me take a step, so what's the point of me coming to Anhe Hospital? ”

Feng Xu smiled bitterly after hearing Su Hongwen's words, stretched out his hand and nodded at him, "You kid is waiting for me here?" It's not that I won't let you take a step, but I feel that it's a bit too early to implement the blacklist system now, or wait until next year when you take over my shift, and you're doing it yourself? ”

Su Hongwen shook his head and said: "Time is not waiting for me, it is precisely because the Health Bureau has now criticized the emergency department of our hospital by name and has been complained about the most, so we have to implement a new policy, this is an opportunity." ”

Feng Xu's brows furrowed tightly and said, "Even if this is the case, but your policy is too radical, can the people from the Health Bureau agree?" ”

Su Hongwen sneered: "They definitely won't agree, but we have to force them to agree." ”

Feng Xu suddenly had a bad premonition, and said hurriedly: "What do you kid want to do?" ”

Su Hongwen smiled evilly: "Shanren has their own clever plan, don't ask, what you have to do now is to fully support me, and then go to the health bureau to make a report or something, so that those leaders know that I am going to promote the blacklist system." ”

Feng Xu was puzzled: "What are you kid going to do?" First of all, you can't make trouble for me, the Health Bureau is our superior authority, if you make a fuss and make them unable to get off the stage, you and I will not be better off in the future. ”

Su Hongwen said with a smile: "Dean Feng, don't worry, I am sure of this matter, I will let those officials obediently agree to implement the blacklist system, but there is still an opportunity, I don't know when this opportunity will appear." ”

Feng Xu saw that Su Hongwen, this kid was selling off again, and said angrily: "What plan do you have for this guy and can't tell me yet?" Afraid that I will betray you? ”

Su Hongwen said with a smile: "That's not it, it's just that my idea is not too perfect, you give me some time, and when I improve this plan, I will take the initiative to report to you." ”

Feng Xu stood up and said, "Okay, I'll give you time, but you kid is not allowed to stir up trouble behind my back, you are a troublemaker, I don't want to wipe your ass, now you will let me go to the health bureau to breathe with them?" ”

Su Hongwen nodded and said: "Yes, what you have to do now is to poke this matter out, the more people who know about it, the better, and finally let the media get involved." ”

Feng Xu glared at Su Hongwen and said, "You kid want to play public opinion again?" Feng Xu is no stranger to Su Hongwen, this kid likes to use public opinion to build momentum for himself, and finally achieve his goal.

Su Hongwen shrugged his shoulders and said: "The chairman said that the pen is out of power, aren't those reporters just playing with the pen?" Can't I use their hands to fight for power? ”

Feng Xu scolded with a smile: "You said that you are also the vice president of the hall, why are you so unlevel?" Is that a pen out of power? That's a gun out of power, it's okay to read more books, save yourself from saying such things that make people laugh off their big teeth in the future, you can be ashamed, don't discredit the hospital, I don't want to hear others say that the vice president in charge of surgery in our Anhe Hospital is uneducated. ”

Su Hongwen scratched his head and said, "I know, without further ado, you go to the health bureau now, and I'll go to the emergency department to keep an eye on it." ”

Feng Xu turned around and left, Su Hongwen went to the emergency department again, and there was nothing wrong with the emergency department in the afternoon, An Zinan called Su Hongwen at four o'clock and said that she could go, so Su Hongwen also ran away. (To be continued......)