116. Workplace Bullying (Part II)
The communication between the mother and daughter of the Gu family is always carried out in the form of doubts and quarrels.
As Gu Fang expected, Gu's mother paid another 1,000 yuan to "settle" the relationship for Gu Yifang.
Gu Fang was speechless, and the thousand yuan was handed over to Aunt Gu, as for where Aunt Gu would use this money, only God knows.
And the turmoil will always subside, and when the time comes, the mother and daughter of the Gu family will "owe" Aunt Gu a favor again.
Others go to work to make money, but only Gu Yifang is "losing his wife and soldiers". Not only did her salary become lower, but she also inexplicably gave a month's salary to get a "relationship", and the savings she had accumulated for a year before were also used to repay the "favor".
Gu Yifang hopes from the bottom of his heart that this money would rather be spent by Gu's mother than be deceived by others like now, and he has fallen into a "debt of favors" that cannot be regarded as favors at all.
At night, lying in the small grocery room, Gu Fang had insomnia again, she stared, and her eyes were unfocused looking at the darkness ahead.
Family and society tore her sense of self apart.
Except for the first job, she was scolded, and later, all her efforts were slowly recognized by her colleagues and bosses, and she began to have some confidence.
It's just that this budding confidence is always ruthlessly crushed at home again and again.
She is confused, is it really because she is ignorant that she is in trouble? Is there bad intentions behind the help of colleagues and bosses?
After all, Gu's mother seems to act like this in TV series, and behind the smile of strangers, there is always a knife hidden.
The next day, Gu Yifang went to work with dark circles under his eyes, and the calls of the maintenance department began to decrease, at least, the maintenance calls that did not belong to the jurisdiction of Yinhai City were no longer transferred to Gu Yifang.
During the break, Lao Gao and Gu Yifang said that Tracy was still fighting, and it seemed that he was going to quarrel with the big foreign bosses, and the bosses of the Asia-Pacific region had already come forward to coordinate.
Gu Fang breathed a sigh of relief, she didn't believe that Tracy, who was at the construction site and in front of the maintenance desk, with a confident smile, would be a two-faced person.
It's just that the struggle lasted longer than she imagined, and things didn't turn around for a whole month, just when Gu Fang was about to give up, one afternoon, a list of headquarters 400 suddenly came from the networked printer.
From that day on, things really started to get better.
Gu's mother didn't mention this matter again, it seems that Ice from the Personnel Department didn't send a message to Qin Yumeng this time.
Although the matter was resolved, the workload on Gu Yifang's side still increased.
This is all thanks to the "blessing" of the 400 customer service team of the headquarters, because of their previous strike, the customers who had previously received the phone of the maintenance department still called the maintenance department to report for repair.
The key is that the projects of these customers are not all in East China, and Gu Yifang has to continue to push orders in the system, but some of the better things are that these customers no longer complain that the maintenance department is difficult to call.
On the one hand, these customers are accepted by the working hours of the maintenance department, and the fact that there is only one telephone.
On the other hand, thanks to the sales engineers.
The sales engineers who received the customer's complaint advised the customer to continue to dial the 400 call, and patiently explained that only the operator of the 400 call would be online for a long time, and there were many operators.
Tracy's struggle is also supported by these sales engineers.
It is said that after receiving customer complaints, Julie was squirted in front of him, and rushed to the big boss's office, asking for two customer services to come out to report the repair order, and return it to the maintenance department for Tracy management.
Li Gong's request was naturally rejected, the total number of repair calls is not large, and it is not continuous, and the cost is too high to find someone to change shifts.
Fortunately, Li Gong made such a fuss, and Julie, the boss of 400 customer service, gave in.
A farce came to an end, but it was just that Gu Fang thought it was over.
Another month passed, and before getting off work, three handsome guys from the maintenance department walked in with a sigh.
Lao Li glanced at Gu Yifang, and couldn't help but tease her: "Little girl, you know that because of your business, there is a customer service at the headquarters who is crazy." ”
Lao Gao sank his face and said, "Don't talk nonsense, it has nothing to do with Evonne." ”
Xiao Jun, who didn't speak much, couldn't help but say: "It's obviously Julie's group that is bullying people, don't scare Evonne." ”
Lao Li also realized that his joke was inappropriate, apologized repeatedly, and then talked about the gossip at the headquarters.
Julie, the customer service boss at the headquarters, seems to be related to the big boss in the Asia-Pacific region and is regarded as the company's airborne personnel.
This Julie is very able to find out the preferences of this big boss, and conducts training, assaults, and exams every day, and has beautiful PPT and some excellent management indicators sent to the big boss's mailbox every month.
Therefore, although the customer service department is not a profit department, Julie is a big celebrity in front of the big boss.
At the company, Julie is self-reliant.
Because of this, Gu Yifang's unintentional small move was considered by Julie to be a provocation to her.
She Julie wants to teach the customer, Gu Yifang dares to help find a sales engineer!
On Julie's side, Gu was not the only one who was bullied.
A year ago, among the college students interning at HT, a girl nicknamed "Susu" stayed on Julie's customer service team.
Julie doesn't look down on Su Su and thinks she's earthy and unsociable.
However, the starting salary of the customer service department was low, and she couldn't keep anyone, so Julie reluctantly accepted Susu.
Julie's so-called unsociability means that Su Su will not offer Julie's stars to the moon like others, and Su Su will naturally be isolated.
This little girl is from Yinhai, lives in the suburbs of Yinhai, and is still a rural hukou, and her accent is always a little unchangeable, sometimes as long as the pronunciation is not standard, she will be ridiculed, and everyone will collectively learn her accent, which embarrass her.
Su Su is introverted, and he can only blindly tolerate such jokes.
In Lao Li's eyes, those who deliberately laughed at Su Su's accent must have been instructed by Julie.
At first, those people laughed at Su Su's accent, but gradually, it began to intensify, for example, the meeting notice was sent to everyone's mailbox, but it was not sent to Su Su's mailbox.
Su Su often sat in an awkward empty customer service area in a daze, and was bumped into by the big boss once, and she was reprimanded.
Hearing this, Gu Yifang couldn't help but ask, "Didn't she receive the email?" ”
"Innocent, innocent!" Lao Li pointed at Gu Fang and shook his head and said, "Little girl, if you go to the headquarters 400, you will definitely be eaten by them until there are no bones left, and the big boss said that she doesn't take the initiative." ”
Not taking the initiative ......
Gu Fang suddenly said, according to the big boss's meaning, even if he didn't receive the email, he should take the initiative to ask, or follow everyone into the conference room.
As for Julie's email not being sent, in the eyes of the big boss, Julie is so busy, there will always be some small negligence.
All in all, it was Su Su's bad attitude.
Later, Julie would always find an excuse to deduct Su Su's bonus and reprimand Su Su in front of everyone.
Contrary to Gu Yifang, Gu Yifang is afraid of going home, and Su Su is afraid of going to work.
Su Su told her parents a few times that she was bullied in the office, and her parents only thought that she was squeamish, thinking that it was okay to go to work and do things, colleagues were not isolated, and it didn't matter whether they were ridiculed or not.
Su Su's long-accumulated depression finally broke out three days ago.
*, again because of the repair order.
The first repair order of the 400 customer service and maintenance department after a month of the Cold War was sent by the Soviet Union.
A colleague deliberately lied to her, saying that Julie had compromised, and from now on, she can help the maintenance department to report for repairs.