1410. in the first place in the first place

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If Andrew could read all the consumer complaints that followed, I'm afraid he would have to blow up his lungs.

This article by Chetuo Home is simply a conquest of Volkswagen, a declaration of war full of gunpowder, and the rights protection consumers in this article who criticize Volkswagen have nothing to say, because these people did buy Volkswagen's cars, and their cars did have problems.

What's more, their problems are mainly focused on the engine cylinder, which has been encountered by these people in the past, and the response given by Volkswagen's after-sales service is that they are driving improperly.

And these people are quite dissatisfied with the recovery of the public, and they are full of doubts about the answers given by the public, but after all, they are scattered all over the country, and there is no very good platform in China that can unite them, which makes them dissatisfied with the public, but they are helpless.

After all, they are an absolutely vulnerable group, and there is no platform that can make them heard, even if they have big grievances, they can only endure it.

But this time it was different, the appearance of this car trust home, and the fact that it wrote an article that directly pointed to the core of the public problem, made many people see that this was an opportunity, an opportunity to reasonably put forward their demands.

Especially those consumers who are not satisfied with the answers given by the public, and when they unite some, the public side is lively.

For a while, Andrew was a little helpless, and the public relations department of Puhai Volkswagen, which was originally full of confidence, was also in a mess at this time. Something like that. It's almost like an unpredictable mass event. And if this matter is not handled well, then it will be a catastrophe for the public.

The brand image that has been established after 20 years of hard work is likely to be destroyed by this turmoil, so the public panicked, after all, although their family has a big business, it has been smooth sailing in the past few years, and because it is backed by old state-owned enterprises. How can there be such an eyeless media in China that dares to oppose them?

But now one actually jumped out, and it came menacingly, so suddenly, and there was such a big movement.

It can be said that this time Volkswagen has shot itself in the foot, before they contacted a lot of news media in order to coerce the car trust home to apologize, to stir up the matter, and then use their influence to put pressure on this website.

But how can I think of the end. Not only did it not crush others, but it provoked them. Now that such a scene is made, this is definitely an ending that is difficult to end.

What can I do?

At this time, it was a little late to find someone to shovel the matter, and they had already contacted more than 300 car owners, and they were all Volkswagen owners, and their cars had a record of repairing and replacing engines on Volkswagen's side.

In the face of hard facts, can you still quibble?

If you are quibbling, it will only make your brand image lower in the hearts of consumers, and the reputation of the god car that you have worked so hard to build is about to be ruined, how to deal with it?

Originally, the attention of this website was not high, but during this time, because it was on the cusp of the dispute with the public, it greatly increased their popularity, and now there are a lot of readers who go to their website to watch the news every day, and many people are car fans, or consumers who have already bought a car, or potential car buyers.

If these negative news about the masses were seen by them, what do you think they would think of the masses?

The leader of Puhai Volkswagen's public relations department was furious, not only he was furious, but even several CEOs of the company already knew the news, and gave him a three-day time limit to do his best to get this thing done, if he couldn't do it, then he had to take off their hats, you said that this matter does not make people anxious.

The public relations of Puhai Volkswagen are very anxious, and Andrew is also very anxious, I thought it was a simple thing, but now it is getting bigger and bigger, I rub it, what the hell is going on?

These Chinese guys have all eaten gunpowder, haven't they?

No, we must not let this situation expand, if it does, it will become a scandal, even if what the website says is not true, but the impact on the public is also fatal.

And he, the person in charge of the promotion of popular brand culture, will also be unlucky.

Just when Andrew was thinking about how to smooth out this matter, his phone rang, and when he took it over, it was actually a call from Germany, Andrew's face suddenly turned dead gray, he was really afraid of something.

Originally, I was most afraid that this matter would be known to the people at the German headquarters, and I was thinking about how to settle this matter before the matter expanded, but I didn't expect it to be known by the people at the headquarters.

He didn't have a good time in China, with a high salary in Germany, enjoying the low prices in China, eating, drinking, housing and traveling were almost all paid by the company, and he could also enjoy a lot of free Chinese women.

On such a day, it is simply a god who does not change, you must know that in the German headquarters, I don't know how many people are staring at his position, just waiting for him to make a mistake, and then replace him.

Now that something like this has happened, those damn guys are still having a lot of fun?

No, those idiots can't be allowed to get their way, Andrew took a long, deep breath and pressed the answer button on the phone......

"Julie, Julie......"

Andrew shouted in the room, and his beautiful secretary walked in from the outside with a twisted willow snake's waist, but Andrew, who appeared in her eyes today, completely lost his former calmness and wisdom, but his face was pale, and even with a trace of despair and panic.

"What's the matter? Andrew! ”

"Book me a plane ticket to the capital, and the people who contact the public relations department of Puhai Volkswagen, we will go to the capital immediately."

"What? Go to the capital to sue them? ”

This matter has reached such a point now, even if the court in Puhai likes to favor local enterprises, it is estimated that it is not willing to take the lead at this time, after all, everyone is not a fool.

Now there are so many car owners who stand up to defend their rights, if they are staring at the eyes and judging indiscriminately, it is estimated that someone will poke the backbone, and everyone cherishes their feathers very much.

So even if you want to sue that website, you can only find a local court that is reliable and has a stable relationship with the outside world, and it has to be a high court, so that in addition to Puhai, you can only go to the capital, although the headquarters of Volkswagen is not in the capital, but they also have their own network in the capital.

"No, we're not going to sue them, it's only going to make things worse, I'm going to meet with the person in charge of that site, talk to them, and see what they want."

Andrew gradually regained his composure at this time, in his opinion, this so-called media is the most undisciplined group of guys, if you have milk, you are the mother's master, the main thing is that you give the money in place, there is nothing they can't do, this time the implementation of the capital, to put it bluntly, is a trip to send money.

"Okay, boss, I'll go book the ticket."

Julie twisted her waist and walked out, while Andrew was lost in thought, how much should they be given to keep their mouths shut?

Million? Million? Or ten million?

At this time, the other group of parties in the center of the entire vortex were now celebrating on the top floor of their office.

"Boss, today our browsing clicks have broken 150 million, and today's newly registered users have exceeded 1 million, and according to the current trend, in the next few days, our newly registered users, it seems that there will be a series of explosive growth."

A technician with an excited face and a little red reported in Li Zheng and Pan Xiang's office, his voice trembling a little.

"It's great, it's wonderful."

Pan Xiang slapped excitedly, while Li Zheng raised his head and said to the technician: "Wait for you to go out, tell everyone not to rush to leave at night, the company is going to hold a celebration banquet, and let me have the person in charge of the human resources department come over." ”

"Yes, I got the boss."

The technician went out with a very excited face, some time ago, the boss published the article challenging the public, to be honest, many people in the company are very worried, and even many people are resistant, after all, some people in the company are die-hard loyalists of the Volkswagen brand.

But when the truth of Volkswagen's products was revealed one by one, many people who still had illusions about Volkswagen became disillusioned.

I originally thought that Volkswagen was a very kind brand in China, but now it seems that everyone is wrong, holding a model that failed abroad, buying it in China for more than 20 years, and not upgrading, or even selling it together for several generations, this is simply fooling domestic consumers, and you see that the price of this car is for you, it is completely treating our Chinese consumers as fools.

Talking about the so-called advanced technology that you are boasting about, it turns out that it is a particularly immature technical product, and it is completely using our Chinese consumers as guinea pigs, while selling at a high price, while feeding back the numbers obtained from our Chinese consumers to your headquarters, and then making further improvements.

After the improved technology, in a change of name, to get to the country to sell a high price, what are you doing, really treat our Chinese consumers as fools?

Fortunately, the boss is shrewd enough, he can actually know these mysteries of the Germans and German goods, and bravely stand up and expose the tricks of the Germans, otherwise I don't know how many German fans will pay for the defective design products of the public in the future. (To be continued......)