Chapter 192: Return of Goods
Seven days of no reason to return, but also she learned from the modern business experience, better service can retain better customers.
The identification policy has also been many days, he took a look at the shipping list, fortunately no one came to return, it seems that their product brand has gradually begun to recognize.
Xi Duyun relaxed at this time, looking at the sky outside and getting dark, it's not early, it's time to go back, there are also some female workers in the factory, Xi Duyun specially let them get off work earlier, so that they won't worry about what accidents will happen in the mountains and wilderness here?
was about to go out, but suddenly walked in outside, and a few came, carrying a machine in their hands.
Xi Duyun glanced at it, and could probably tell what they were here for? It should have come to return the goods.
She stepped forward, but she didn't remember these people, it was estimated that someone else sold them to them, she smiled and asked, "A few bosses, is there something wrong with the things?" ”
"We're here to return the goods, you can return them." The men didn't answer her question directly, but just put the goods on the ground and motioned for her to take a look.
Xi Duyun smiled and nodded, stepped forward to take a look at all the certificates, but they were also complete, and casually took the anti-counterfeiting label, which said the date of sale.
After careful comparison, it was found that it was more than seven days before the sale date, and if it was not for the quality problem, they could not enjoy no reason to return.
Xi Duyun smiled, "Bosses, is there a problem with the quality of the goods?" ”
"Hmm." One of them, who seemed to be their leader, mumbled indistinctly.
"What went wrong?" Xi Duyun smiled faintly and said, thinking that even if she wanted to return the goods, she had to know what the problem was. If you know what the problem is, you can correct it later and avoid similar problems from happening again.
She asked sincerely, who would have thought that the man's tone suddenly became anxious, and he said viciously: "If you want to return it, you will return it." ”
Xi Duyun smiled faintly, "You should be able to see the division of responsibilities above, within seven days, you don't have to say that you will take the things to my lock and go out, I will naturally return it to you, but after seven days, the non-quality problems will not be returned or exchanged, if you see these responsibilities clearly, you can explain the problem now." ”
He looked at the signature on it, the handprint was Zhou Zheng's, and there were only a few guarantors on it, Zhou Zheng had been with him for a while, and he had helped him cultivate so many workers, and she was also very trusting, so sometimes when she was away, the business here was taken care of by Zhou Zheng.
Sometimes he does sign some contracts on his behalf.
On the surface, there didn't seem to be any problems, alas, it was really hard for him to imagine why these people didn't come to return the goods in time, and preferring to wait seven days to return them?
The leading man glanced at it, "Don't talk so much, I'm here to return the goods." ”
"The signatory on this contract is Li Tianqing, is he there?" Xi Duyun glanced at the character, it was extremely beautifully written and neat, like it was written by a scholar, and it didn't come from these rough men.
Bacheng, a person named Li Tianqing, is not among these people.
The man in the lead raised his chin, "I am." ”
"Really?" Xi Duyun didn't believe it, so she took out a pen and paper, "Then please write another name." ”
The leading man hesitated for a moment, and then said again, "No, I'm just here to return the goods, what's so much trouble." ”
"First of all, I have to make sure that you are the owner of the goods and the person who divides the responsibility, so that I can consider whether to return it to you according to the contract." Xi Duyun said very strongly.
Cuiyun pulled Xi Murong's sleeve on the side, and when she turned around, she said softly: "Otherwise, hurry up and return the goods to them, I don't think these people are good at stubble." ”
"Be a man to have principles, not look at the other party's face under the plate, the contract is clearly written, it must be implemented in accordance with the above, otherwise, there will be people who say that you don't talk about credit, the most important thing in business is integrity, only the signboard is out, business will be easy to do." Xi Duyun said lightly.
Cuiyun nodded as if she didn't understand, "Miss, but I see that these people are menacing and difficult to deal with." ”
"It's a big deal, you know? The best means of publicity is to smear and then whitewash, not to mention that there is no problem with our products themselves, and the rigorous attitude will be more loved by others. Xi Duyun smiled faintly.
Cuiyun still didn't understand.
Xi Duyun looked at the man there and hesitated for a long time, but she didn't write down her name, she smiled and said, "Aren't you Li Tianqing?" Can't even write your own name? Look at the words on this note, Juanxiu, she can read at a glance, and she has also practiced. ”
When the leading man heard this, he waved his hand, "Li Tianqing is not me, he is a young man from our village, he didn't come today, you can help me do it first." ”
Xi Duyun said very seriously, "I'm sorry, we have our rules and regulations. ”
She asked Zhou Zheng to come out and inspect the machine properly.
Zhou Zheng knew all about the inferior products sold by their family, as well as the inferior products of another family, so it was easy to distinguish whether it was true or fake, and after a while, Zhou Zheng looked at Xi Muyun and said, "There is no problem with the machine." ”
Xi Duyun felt a little strange in her heart, since there was no problem with the machine, why did the other party swear to return it so much, she originally thought that Master Xia had made it to smash the field, but it seemed that this was not the case.
It seems that she doesn't understand the situation, and she can't let the other party leave the driver, she smiled and said, "Why return it?" You have to give me a reason, after all, this contract is written in the contract, the division of responsibilities and the warranty return period, if there is no valid reason, it is really difficult for me to return it to you. ”
When the leading man heard this, he sighed leisurely, and only said after a long time: "It's our old village chief, saying that this thing is too expensive, not practical, there is no need to spend so much money, I can't help it, you said that this Li Tianqing is a scholar in our village, a scholar, he took someone to buy it, I heard that many crops in the village need water, and asked someone outside to inquire about this, at that time, it took him a long time to understand the people in the village, but the village chief did not agree, most people agreed and we bought it back, Now the village chief has to let us retire, and says that the strangers have been deceived, and we really can't help it. ”
"If you don't ask anything else, just ask how you use it these days?" Xi Duyun asked with a smile.
"It's good, it's a lot lighter when watering." The man nodded and said.
"So since this is the case, it is convenient for your life, why do you choose to return the goods?" Xi Duyun smiled and said: "The ability of the older generation to accept new things is indeed not strong, and besides, the quality you said is not good to use for three days, and there will be problems at both ends, and it will be completely scrapped, and I am not the same as me at all." ”
"This ......" the man hesitated, touched his head and said, "Our village chief is really ......"
"I know, speaking of which, you still want to return the goods, how do you feel? If you feel that your life is convenient for you, then why should you listen to other people's side of the story? We have a guaranteed quality, where it is broken within three years, we are free of charge, you let the village chief ask those things that are scolded, whether there are so many guarantees, can you give you peace of mind, the essence is different, do not generalize. Xi Duyun smiled lightly and said, "That's it, even if you want to return the goods, I have to talk to Li Tianqing himself." ”