"The first is service." Xu Yuanzuo said: "No matter whether you are the shopkeeper of a big business or a miscellaneous person of a small business, when you arrive at the inn, you are all called and drunk, and there is no difference at all." ”

This may make future generations feel incredible, is there a service industry like this? Then who is going to live!

In fact, at the beginning of the formation of the commercial society, inns needed larger houses and warehouses, so the investment was high, and no one would set foot in this business when they were idle. If a merchant brings heavy goods, he obviously cannot stay in a house or temple, so the hotel industry is a seller's market.

Secondly, inns are not simply service industries. It also takes into account a certain administrative function – inspecting the way. Although the implementation of the road introduction system was greatly relaxed after Jiajing, when he encountered a more serious inn shopkeeper, he would still report to the official for correction when he saw that the merchant had no road guide and no meritorious post.

"If my family opens an inn and comes and goes to merchants, regardless of whether they are high or low, they will all be praised as if they were masters. Naturally, I want to make people comfortable, and I hate to have to go. Xu Yuanzuo said.

Xu Cheng patted the armrest lightly, nodded and said, "This is the reason for raising your head to be an official and bowing your head to make money." ”

"The second is hygiene." Xu Yuanzuo said: "Inside and outside the inn, not to mention spotless, at least it can't be dirty." In the room, I clean it every day and do not get dirty. All bedding can be reused if it is changed for one guest and one by one, fumigated and sun-dried, and must be very clean before it can be used again. As for the lice, fleas, insects and ants in the house, it is necessary to kill them. ”

"The third is convenience." Xu Yuanzuo continued: "All merchants can store their inventory in the inn, or they can rent a conference room and trade with people in the inn. And when they check in, the shopkeeper must ask about the contacts, if they happen to catch the next trip to our inn, they can also send someone to make an appointment in advance. If you know in advance the goods that the merchant needs to handle, you can also contact the firm to help him co-ordinate. ”

Xu Cheng saw that Xu Yuanzuo still wanted to say "safety", but he felt that with the golden sign of the Xu family as a guarantee, who would be worried about this? He was also a little tired, stretched out his hand to stop Xu Yuanzuo, and asked, "Have you calculated the cost?" ”

Xu Yuanzuo grinned and took out another piece of rice paper, but there were many numbers written on it. He said: "The hard cost has been reduced somewhat, and the majority lies in buying land and building houses and hiring labor. The soft cost is still in the budget, including marketing and county officials. ”

Xu Cheng asked again: "How much does the guest have to pay for one night?" ”

Xu Yuanzuo said: "The above, middle and lower third-class rooms are divided, the upper room is a suite, the inner master and the outer servant, one or two silver for one night's accommodation, including breakfast; A twin or double bed in the middle room, each room costs six dollars of silver a night, without meals; There are three beds in the lower room, one penny of silver per bed, and no meals are included. ”

Xu Cheng finally perked up: "You are still one layer less." Even if you go down to the house, you have to pay a penny, and those merchants have a lot of slave work, so where do they live? ”

"Shopkeeper," Xu Yuanzuo said with a smile, "The money can't all be earned by my family." So I thought, let's open an inn, and let people open some shops next to it. Those who have money naturally live with us, and those who have no money, or slaves and hired laborers, ask them to live in the shop next door for five dollars and ten dollars a night. ”

Xu Cheng thought about it and said, "It's just that I didn't think it through. ”

Where could Xu Yuanzuo get his boss to admit his mistake, and said, "It's also that I didn't make it clear." He added: "If you can buy more land and make a better room, you can collect it on five days and nights." ”

Xu Cheng smiled and said, "You want to be a green building!" ”

Xu Yuanzuo shook his head: "We don't have flowers and wine here, and we don't have girls." It's just that I'm willing to put effort into the room, and it's like a big family's home. Thinking about those young masters in the south of the Yangtze River, they like to play in the mountains and rivers very much but can't endure hardships, wouldn't it be good to live here with us? And after the reputation went out, we all knew that we were so clean that we didn't even have flower wine, and the people with strict doors were relieved, right? ”

Xu Cheng nodded slightly: "It's a good idea, copy these pieces of paper to me, and I'll take them to tell Uncle Fan." ”

"I haven't talked about this yet, so I haven't talked to the shopkeeper." Xu Yuanzuo said with a smile: "Now that the winter solstice is coming, the employees are eager to return home, and they are a little careless. I'm ready here, and I'll show it to the shopkeeper. ”

Xu Cheng shook his head and said, "You are too particular." That's detailed enough. ”

Xu Yuanzuo refused to let go, and said: "But there is a matter that I just need to ask the shopkeeper." He put away the information of the inn, took out a copy of the text and presented it to Xu Cheng.

Xu Cheng opened it and saw that the first thing he saw was a tower map, with a thick and black dignified font that read "Organizational Chart".

The top of the tower has a grid written on the shopkeeper, and a line is pulled out horizontally, which says the owner.

One level down, there is the manager, and there are two small words "deputy manager" horizontally.

There is more one layer below the manager, there are five doors: security, market, general affairs, customer service, and finance, and the suffix of the first four is "supervisor", and the finance is written as "account".

Below this level, there are the staff, the staff. The copywriter is the staff, and the poor force is the employee, all on the same floor, and there is no high or low.

Xu Cheng read the following explanation text, knew the division of labor and subordinates of each department, and nodded: "I think it's okay." When I show it to Uncle Fan, I don't think there will be any problems. ”

Xu Yuanzuo sat down on the chair next to Xu Cheng and said in a low voice: "Shopkeeper, see if it is appropriate for me to pull the owner out horizontally." ”

"You're ......"

"The owner, here we are the master and the eldest young master." Xu Yuanzuo picked the wording: "These are naturally their industries." However, they have a lot of opportunities, how can they bother in this aspect of business? In my opinion, the shopkeeper does not necessarily need to ask for advice on everything. In addition to the important matters involving money, everything can be decided first, and the report will be given every day and every month, and the business status and profit and loss will be reported, and so on. ”

Xu Cheng suddenly understood: "You kid is in power, and you want me to learn from you?" ”

Xu Yuanzuo spread his hands: "If I do something wrong, I am not afraid of the punishment of the shopkeeper." ”

"What if you lose money in the case of your inn?" Xu Cheng said.

"What kind of business in the world is sure to make a profit without losing money?" Xu Yuanzuo said: "If the inn business loses money because of my problems, I will naturally come up with repeated investigation reports and analysis reports to prove that I am not unsatisfied." ”

"There are many things, and you can't get the owner's understanding with your dedication." Xu Chengyi has a deep taste.

"If the owner doesn't even have this responsibility, how can he be the owner." Xu Yuanzuo also pointed out slightly.

Of course, Xu Cheng could hear the sound outside the strings, smiled and didn't speak, and said, "Okay, I know about this, let's do it." ”

Xu Yuanzuo nodded and said: "I will make the original, and wait for the shopkeeper to sign the system." ”

Xu Cheng wanted to find some mistakes, so as to prove that his experience ability was not comparable to that of juniors, but who knew that Xu Yuanzuo did a tricky job, so that he couldn't show it, and he couldn't help but feel chest tightness. He suddenly flashed in his mind and said with a smile: "This manager, it's you, right?" ”

Xu Yuanzuo also smiled: "Unless the shopkeeper is interested in others." ”

"Where did I come from?" Xu Cheng smiled even deeper: "Manager Xu, do you know the origin of the word 'manager'?" ”

Xu Yuanzuo was stunned for a moment and said, "Isn't it the meaning of handling affairs?" ”

"Hehehe, manager, the eunuchs in the inner palace undertake errands, and those who are called managers are also!" Xu Cheng got up and laughed.

Xu Yuanzuo choked: "Shopkeeper, why don't we change it to Jingluo?" ”

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It is estimated that many students have thought of Zhang Dai's description of Taishan Inn, but that is already twenty years after Wanli, and now it is only the second year of Longqing, and there are nearly thirty years left.

There's another chapter tonight.,Ask for recommendation votes.,Ask for all kinds of support~~~~.