CHAPTER 9 Hurrying
Although the amount of information is a bit large, I am still a little foggy and confused, but the work idea is finally clear.
"You go to work first, and I'll send you the relevant website address and password in a moment. By the way, you will also be responsible for the statistics of the new customer list and the online SMS notification in the future, and I will ask Secretary Liu to tell you how to send it after ten minutes. ”
Jingfei said, picking up his phone and preparing to make a call.
I went back to the office and started researching the various features of WeChat.
There are a lot of fixed consultation answers in the favorites, but I always feel that the language is not professional and accurate, and the expression is not gentle enough.
So, I only left the information of the receiving address, the list of documents of the commission, the package of the entrustment contract and other contents that did not need much editing, deleted some replies that sounded uncomfortable, and decided to re-establish a set of language by myself.
While I was studying, Secretary Liu came to me with a smile.
"Jingfei should have sent you all the URLs, and you can open them and collect them to facilitate later work."
"Okay, wait a minute!"
I looked at my computer, and WeChat showed that there was indeed a new message coming in.
I was busy looking at WeChat on my phone just now, and I didn't notice that my WeChat came with new news.
I hurriedly opened WeChat on my computer, which was synchronized with my mobile phone, and saw that Jingfei had sent me five or six website addresses and account passwords.
"Jingfei has helped you set up an account, and you can log in to our internal customer information network with your own name and password. For other websites, you need to log in with Jingfei's account and password. ”
Secretary Liu said, pointing to one of the web addresses and saying, "You open this website first, and then you have to send emails on this website every morning, and all new customers, as long as they have email addresses, must send them."
I opened the URL, and it turned out to be the 163 mailbox page.
Secretary Liu told me how and what to send the email, and then pointed to another URL and said, "This is the SMS sending platform, you can open it and take a look." ”
I operated it according to the method mentioned by Secretary Liu, but I didn't expect that there is so much knowledge beyond law to be a lawyer.
I've never used this kind of group texting before, and it's a long way to know.
After thanking Secretary Liu, I officially started my work.
Answering the phone, sending emails, and receiving visiting customers, I was in a hurry and dizzy.
At 12:20 p.m., when I was having lunch, the front desk called and said that a client had come to visit and asked me when I could receive it.
Dizzy! I got off work at 12 o'clock, just arrived at the restaurant, and I haven't eaten yet.
But think about your first day of work, you can't affect yourself because of such a party who doesn't want people to live.
So, I said to the front desk, "Let him wait a while, I'll be there right away after eating." ”
In this way, in order to be in a hurry, I had to give up waiting for food, went to the bakery and bought two pieces of bread to satisfy my hunger, and then returned to the law firm.
The visitor was an old lady in her fifties, who said that she was disabled, and it took a long time to find our ......
Ten minutes have passed, and she is still telling the story.
"Excuse me, what stock do you need to claim, do you have a statement and ID card with you?" I got straight to the point, politely interrupting her rambling that seemed to be endless.
"Oh, I brought the statement, can you help me see how much I can lose?"
The old lady said, taking out a stack of statements from a cloth bag and handing them to me.
My job is only to collect materials, not to calculate the amount of compensation, and besides, it is impossible to calculate so many statements in a while.
A lawyer is a legal service provider, not an accounting officer!
"I'm sorry, I'm only responsible for the preliminary review of whether the materials meet the requirements of the evidence in form, and not responsible for the loss accounting, after you entrust us, we will have a special person to help you calculate the amount of the claim, as long as you provide us with a complete statement as we require, the amount of the claim is certain."
I patiently explained to the old lady.
More than forty minutes passed, and the old lady was still asking questions.
I finally guided her to sign the contract, and when I copied my ID card, she asked me to make one more copy for her, and make another copy of the statement for her to keep at the bottom.
Originally, all the original and photocopies of the materials were prepared and handed over to us by the parties themselves, and we only provided the contract of engagement of a lawyer.
This person treats us as free nannies, making copies for her, and ...... for her
"I'm sorry, if you don't have a copy of the materials provided to the court, we can help you copy them to the court, but we don't provide photocopying services for the copies you want to keep yourself, if you need them, you can go to the securities company at any time to print, they are obliged to provide you with a stock statement."
Actually, having said that, if the bill is small, I will help her make copies, but there are more than 40 copies, not to mention how much the copy costs, it will take a lot of time, and I have already replied to dozens of consultation messages in this time.
As lawyers, we pay the most attention to efficiency and time cost, so to speak, every day is a race against time, and the work schedule is full.
Ten more minutes of delay here with her now, I might have to work half an hour overtime to finish today's work.
Therefore, there is really no time to listen to the old lady talk about things that have nothing to do with the case, and there is no time to meet some of her vexatious demands.
Before leaving, the old lady asked me to help her make a copy of the certificate of the disabled, and I took great pains to explain to her that this kind of lawsuit has nothing to do with the certificate of the disabled, and that the judge could not bend the law for personal gain because of who was disabled.
But the old lady was still skeptical, and just happened to fly Jing to the reception room to meet the guests, and the old lady grabbed him and asked: "You are Lawyer Jing, I have seen you in the rule of law program, your assistant does not give me copies of materials, and his attitude is still very tough, saying that it is useless to copy!" ”
Conscience of heaven and earth! I have explained to her very gently and patiently......
Then, the old lady added oil and vinegar to Jingfei and dropped me.
After listening to this, Jing Fei said with a smile: "I understand what you said...... It is true that the disability certificate is not related to the case, there is no need to make a photocopy, if you need it yourself, I can ask an assistant to make a copy for you in case you need it. ”
……
Back in the office, I was aggrieved and angry.
This person is really fickle enough, and he praised me for being gentle and patient, and in the blink of an eye, he said that people were useless!
Forget it, continue to reply to WeChat messages......
Towards the end of the day, Jingfei asked me to go to his office.
I thought he would blame me for the old lady's affairs, but I didn't expect him to encourage me instead: "You are doing the right thing, and you should stick to your principles for those who take advantage of this kind of love." However, in the future, when you receive the client, no matter how anxious you are, don't show it too obviously, at least don't let the client feel it, otherwise the client will think that you are impatient......"