Jing Fei paused and continued: "Some parties are really annoying, like this old lady today, but we still have to master some skills......

As soon as I was convinced, I kept nodding my head and saying yes, yes, yes!

Yes, it is a great knowledge to behave in the world and treat people and things, which cannot be fully understood overnight, and you need to constantly hone yourself in your daily work.

When I got home in the evening, I began to reflect on my work today, and I felt that I could give full play to my strengths in many aspects and make some improvements to my working methods and methods.

A week later, I summarized some of the questions that shareholders like to consult: first, whether stocks can claim and how to participate in the claim; 2. How long does it take to get the compensation and how to get the compensation; 3. What is the success rate of the case; 4. How far has my case progressed, and how long will it take to get the money.........

I counted, and there were at least twenty or thirty questions.

These questions are divided into two categories, one can be answered in ordinary language, to put it bluntly, who will consult, can be replied to in the same standard sentence, such as question three.

Quite simply, the relevant laws stipulate that lawyers are not allowed to make promises about the outcome of a case, so they will be punished accordingly by the lawyers association.

But ordinary people don't understand, and a considerable number of people feel that since they spend money to hire a lawyer to fight a lawsuit, they should win the lawsuit, and like to use winning or losing to judge the quality of the lawyer.

As everyone knows, a lawsuit is a case of evidence, and the value of a lawyer does not lie entirely in winning or losing a case, but in simplifying and clarifying all kinds of complicated cases, extracting the most beneficial legal facts for the parties, and finding and discovering the most favorable evidence for the parties, so as to protect the legitimate rights and interests of the parties to the greatest extent.

Lawyers must represent and defend their clients in accordance with the law and facts, and must not make false promises or do things that violate professional ethics in order to represent cases.

I think this is a principle that everyone who wants to pursue a long-term career in the legal profession adheres to.

The other type of questions is more troublesome and requires a personalized response. In other words, you can only distinguish the responses one by one, such as question 4.

In the cases we have represented, everyone's progress is different.

For the same stock, due to the large number of people entrusted to participate in the claim, and the time entrusted by the parties is also inconsistent, during the fair period, it is usually the practice to sue in batches according to the order in which the materials are received.

In addition, because securities misrepresentation liability disputes are ordinary joint litigation cases, although the number of plaintiffs is large and distributed throughout the country, the defendants are all common, that is, the listed companies and relevant responsible units corresponding to the claims for stocks, so the courts will often combine trials.

Since then, we have also applied to the court for filing dozens of cases at the same time.

Of course, a batch of cases that are filed at the same time are generally heard by the same judge at the same time, and mediation or judgment is made at the same time.

However, in special cases, such as when there are too many people, the case filing division will split the case and hear it by different judges, so that even if we file the case on the same day, the final time to receive the judgment may be different.

In this case, there is a possibility of a difference of one or two years.

Just yesterday afternoon, I received a consultation call, saying that he and his lover entrusted us with the same stock on the same day, and his claim has been paid, but there is no news from his lover Xie Yuhua.

I checked in the intranet customer registration system, and Xie Yuhua's case was indeed entrusted with him at the same time, but it is still in the second instance trial.

I explained to him carefully and patiently, but the more he talked, the more arrogant his attitude became, saying that we must have received the claim money, deliberately withholding it and not paying, and saying that he was going to complain.

Clients like this are obviously very suspicious and lack trust in lawyers.

This is also a crisis of trust that is prevalent in society at present.

In this regard, I specifically asked Jingfei how to reply to such parties and how to deal with them.

Jing Fei smiled slightly, and said disapprerovingly: "Whether you admit to doing things seriously or not is our problem, and whether you recognize us or not, whether you believe us or not is the problem of the parties." Once you have accepted the entrustment, you must do your best to be the best agent, as for the parties, there are any kind of people, just use a normal heart. ”

This remark made me pause.

No matter what questions the person asks, I just need to stick to one principle: tell the truth!

Because we are lawyers, we are legally responsible for everything we say to our clients, so our words must be truthful and rigorous.

On this day, I met another person who called me to inquire and asked me if I could claim for the stock of "Zhongda Childlike Heart".

I checked the intranet and didn't find it, according to what Lan Xinyang told me, the stocks that can't be found on the intranet are the stocks that we don't currently represent.

I didn't know how to reply for a while, whether to tell him directly that we don't represent this stock, or tell him not to represent this stock for the time being, let him add us WeChat first, and then the agent will notify him.

So, I had to text Jingfei again.

"Let him add us to WeChat first! By the way, some stock names are not available in our intranet, you can go back to the front desk of the claims network to find them, where there is more information about the stocks. Jingfei replied to me on WeChat.

"Good! Got it! ”

After answering the parties' inquiries, I opened the homepage of the claims website and saw that there were many successful cases introduced on the website, and I was prompted to enter the stock name or stock code in the search box at the top right of the webpage to learn about the claims of the relevant stocks.

This search function is very helpful for me to do a good job in consulting.

I casually entered the stock that a party had asked about before, and the information such as its claim conditions, whether it was an agent, and whether it started to collect materials came out.

In addition to the function of checking stocks, the information bar on the right side of the website also introduces the various issues and legal provisions that may be involved in the case of misrepresentation of government bonds.

Seeing this, I was pleasantly surprised, and I really felt a sense of relief that I had no place to find my iron shoes, and that I had no effort at all.

Because there are such as: case cycle, winning rate, charging method...... And so on some of the questions that are often asked by the parties.

What I want to do is transfer these professional replies to my WeChat favorites on every work phone.

After all, not many people actually take the time and effort to browse our claims website. Most people like to consult in WeChat or call directly.

Five mobile phones, the number of inquiries every day is not a single one, I don't have time to read carefully, while replying to the consultation normally, while copying and pasting the replies that I think are commonly used on the claim online to the team work group.

Since all five phones have joined the team work group, I can just collect it.