Jian Sisi was stunned when she heard this, she had to change the car before the 4S store was opened?

She doesn't know much about cars, but she trusts Huo Bufan very much. Since the boss said there was a problem, there must be a problem.

Afterwards, Jian Sisi immediately got out of the car and found the sales consultant who was still waiting to see her off, told her that there was a problem with the engine of the vehicle and asked for a replacement car.

Huo Bufan didn't take it too seriously, and felt that it could be easily solved, after all, the car had just arrived, and even the door of the 4S store had not yet come out.

Who knew that Jian Sisi had just said a few words over there, and then quarreled with the sales consultant.

Huo Bufan frowned and asked, "What's the matter?" ”

"She said the car was okay and didn't want to change it for me!" Jian Sisi said angrily.

The sales consultant looked at Huo Bufan and said, "I'm sorry, we have carried out detailed and formal inspection procedures for each car before picking up the car, and there will be no problems." You can't say that if you think there might be a problem, we will change the car at will, and if every customer is like that, we will not be able to do business. ”

Huo Bufan said: "It's not that I think there may be a problem, but there must be a problem." The car's engine has unusual noises and shakes that require a professional who is familiar with the vehicle to notice. I don't know what your inspection procedures include, but since we asked us to pick up the car, we certainly didn't find this problem. Therefore, it is reasonable for us to ask for a car change. ”

"That's right! If there is a problem with your car, then you should return it to me, otherwise you will return the money! Jian Sisi said with an unhappy face: "It's a big deal, I'm going to buy other brands, and you're not the only one selling cars!" ”

The smile on the sales consultant's face gradually faded, and his expression and tone gradually became cold: "I'm sorry, the car is nothing else, it is impossible for you to buy it when you say it, and return it when you say it." If there is no substantive problem, it is impossible for us to return and exchange the car at will. ”

"What is the meaning of no substantive problems, I told you that the engine is not good!" Jian Sisi was about to curse.

Originally, buying a new car was a very happy thing, but who knew it would make such a fuss.

Knowing this, she Ning Yuan continued to take a taxi every day, at least the attitude of the taxi driver would not be as purely mechanical as a sales consultant.

Huo Bufan didn't want to delay this matter too much, so he said to the sales consultant: "If you can't solve this matter, let your superiors come and talk to us." ”

"It's useless to find anyone." The sales consultant muttered, but turned back and called back.

It didn't take long for a man in his thirties to come over with her, and when he arrived in front of Huo Bufan, he shook hands first, and then said: "I've already heard, in this way, let's arrange another free car inspection to confirm the condition of the vehicle, what do you think?" ”

This person's attitude was quite polite, Huo Bufan didn't say much, and nodded in agreement.

The vehicle was then driven into the maintenance workshop and put on the frame.

Two young technicians came over and carried out a status check according to the procedure, while the sales manager pulled Huo Bufan and Jian Sisi to chat about something.

After about twenty minutes, a technician came over and said, "Manager Zhang, I didn't find any problems, and the vehicle is in good condition." ”

"Okay, you go get busy." After Manager Zhang waved his hand to let the man go, he turned his head and said to Huo Bufan and Jian Sisi with a smile: "The two of you heard it, our technician conducted a second inspection, and there was still no problem, I think, you may have been mistaken." However, our service tenet has always been to make guests 100% satisfied, so in order to compensate, we can give you a free extended warranty for one year, two basic maintenance, plus a free car wash service within five years. ”

If you are an ordinary person, you may already be moved when you hear this.

A luxury brand like Mercedes-Benz has to pay 8,000 yuan for a one-year extended warranty, plus two basic maintenance, it is more than 10,000 yuan.

In addition, there are five years of free car washing, so how much money do you have to save! Even if you wash it once a month, 20 yuan at a time, you can save more than 1,000 yuan.

But Huo Bufan is not an ordinary person, he is a professional who knows a lot about vehicles, even if he is not much worse than professional drivers.

Whether there is a problem with the engine, he is very sure, and he will not change his opinion because of a few words from others.

As for the compensation of eight thousand, Huo Bufan will not pay attention to it.

He insisted: "We don't need to compensate, we have to change cars." I don't care if your mechanic checks for a problem or not, but I can be sure that the engine is not in the right condition! ”

Hearing him say this, Manager Zhang's face instantly sank. One second he was smiling, and the next he turned his face.

"This gentleman, you seem to be a little unreasonable when you say this. We didn't find a problem in two inspections, if you say there is a problem, then what do you need our technicians to do? If everyone is like you, and they have to insist on finding this fault, wouldn't we be going to die? It's impossible for us to change this car, we've all gone through the procedures that should be taken, and if you're still looking for trouble, I have nothing to say. ”

With that, Manager Zhang turned around and was about to leave.

"Hey, how can you go? Nothing has been resolved! Jane Sisi immediately went over and grabbed him.

Manager Zhang's attitude was very bad, so he threw her off directly and said, "Just speak, you move your hands and feet, I can warn you know!" Also, I'm already very polite to you, don't be ignorant! ”

While speaking, two security guards from the 4S store had already walked over.

Jane Sisi was a young girl after all, and no matter how knowledgeable, she would feel uneasy when confronted with such an obvious threat.

She subconsciously took a few steps back and hid behind Huo Bufan, but Huo Bufan was not afraid of anything, only frowned at the man, and said, "So, are you insisting on tricking people?" ”

"Pit man? Then I don't admit it, who cheated you. So many pairs of eyes looked at it, and they all told you that it's no problem, you are still messing around here, who wants to trick people! Manager Zhang shouted.

Huo Bufan stared at him for two seconds, and then said, "Since you say so, that's okay, I'll check it myself." If I check out something wrong, you'll regret not changing the car now. ”

Manager Zhang sighed, with a sneer on his face, looking too lazy to take care of your posture.

Huo Bufan didn't say much, and walked straight to the sedan that had been put down from the frame.

Taking a flashlight and a screwdriver from the tool table next to him, Huo Bufan probed and shone it into the engine compartment.

The technician on the side walked over and said in a low voice: "Manager Zhang, this ......"

"It's okay, let him check! I don't believe he can find a flower! Manager Zhang said.

The technician hesitated, but he still couldn't hold back, and leaned into his ear and said, "But I think this person still has some ability, otherwise how could he say that there is a problem with this car so coincidentally." ”

"It's okay, can Lao Huang still have a problem with his own hands? Put a hundred hearts. Manager Zhang said confidently.

Huo Bufan was not wrong, there was indeed a problem with the engine of this car. Strictly speaking, it was the previous engine that had major flaws.

At that time, the C-Class had already been sold to someone else, but within two days of driving, there were oil leaks and abnormal noises, as well as huge delays in power. After testing, it was found that the piston was defective when it was assembled, resulting in wear and tear during use, and the cylinder almost burst.

In this case, it is definitely necessary to change the car for others, but after the car is pulled back, it cannot be thrown away as rags.

It's a car of more than 200,000 yuan, who is willing to throw it.

In the end, Manager Zhang slapped his leg and replaced it with a brand new engine from the manufacturer.

The replacement operation was personally done by the most experienced veteran technician in the entire 4S shop, and even the engine number was specially polished and changed, almost flawless. Even for those who are familiar with the car conditions, it is difficult to find clues.

Therefore, Manager Zhang is not afraid of others to check, because the engine is the original, how can you check?

Huo Bufan was checking carefully, Manager Zhang was very calm, and he didn't forget to say to Jian Sisi: "Beauty, I think you should not waste time, there can be no problem." If you leave now, I won't care about you, and the benefits you should give will be as good. It's really making the scene ugly, and it's not us who suffers. ”

Jian Sisi glanced at him, snorted, and said, "My boss said that if there is a problem, there must be a problem, you just wait and cry!" ”